Xolo Complaints & Reviews

R/sirs, I had purchased a XOLO mobile A600 dt 1.5.2014 from Jay Jalaram Phones Bhuj ( [protected]) and the same needs replacement of touch screen upon contact with customer care XOLO CARE Gandhidham ( [protected]). But got vague reply of contacting after one month for touch screen availability. As such giving inconvenience for using any of your products. It is therefore requested for mediating and conciliate in repairing/ replacing the same....

i had submitted my XOLO A500s IPS handset to Balaji Mobi Care on 16/06/2014, the problem with the handset-touch pad is not working;music sound(external sound) does not work properly.on 16/06/14 Service centre assured me that servicing will be done within a week but after a weekon 24/06/14 they said we are waiting for handset parts to come.For that one more week will be required and next date was given on 01/07/14.when I approached service...

hello sir/ma'm I have bought xolo Q700i ( workorder number:[protected] IMEI number [protected]) mobile on 31/03/2014 but it was giving problem within 1 month only, so i approached to customer care in Thane center on 24/05/2014 they said problem is with mother-board and will get it from Delhi, you will get your mobile within 20 days but now almost 40 days are gone and they still not operating my mobile and if i call them they simply...

I submitted my xolo play(t1000) imei:[protected] at F1 info solutions, jaipur which is an authorised xolo service center on 14th may 2014 as the audio output had flickering issues.( find attachment) The service center promised me to get it repaired in 20 days but they haven't yet reverted and everytime i call them they do not have justified answers. I tried to contact Mr Raghunath (BSM for xolo in rajasthan) but he hangs up my call everytime....

28th April 2014: Bought Xolo A 600 via indiatimes. Within two weeks phone’s touch started creating problem, touch became resistive and slow in responding but I ignored. After a month around 20th may first time I noticed that it automatically goes back, it started happening frequently, after few days touch also stop responding. 22st May 2014: Went to City Heat Jind Haryana Pin Code 126102 service centre, they told me they will get the problem...

Hi, I have given my mobile (XOLO Q800) for servicing on 10th May at "Voiceplus in Kochi". As per standards the mobile was supposed to be serviced within 15 days. However, it's been more than 45 days. 1. Everytime I call service center, I get a standard response "Not yet serviced, will be done next week". 2. I called XOLO care and they have no clue except locating where the device is (like online courier trackers). 3. Sent an email...

Dear Sir/Madam, I have purchased xolo q700i phone in dec-2013. After 5 month its battery got swollen-fat. They said they can not replace the same as swollen battery not comes under warranty. I said its ok but give me new one to buy but they have no stock. My phone got repaired in 20-25 days and since 10/06/2014 it is lying with them just because I cant use my phone with swollen battery. Since more then month I have been following up...

Model- xolo A500 club Black. IMEI NO-[protected] Respected sir, i purchase this phone at 7april 2014 and within 2 hours probleme happened.. i submitted it service centre, i got this after 25 days... and again after 10-11 days probleme happened, i sbmitted again it in service centre...i got my mobile after 22days.. and now present day again mobile hanged up... i submited it in service centre. it means after every 10-12day...

Dear team, I am too much disappointed with your product and Your authorized service center guru nanak communication (uttam nagar code 1300129). Service of this ASC is very Disappointing and unsatisfactory. People of this ASC are very rude. They don’t know how to handle the customer and how to talk with them. They even don’t know how to solve the problem of customer. Nobody want to solve the problem of customer at there. Now, your...

wifi complaints wifi mac address auto change in any time it a manufacturer complaint problem in xolo (A600) mobile Kannan, Trivandrum PH: [protected] Model: XOLO A600 IME [protected] [protected] kerala trivandrum service center is very very poor... xolo not supporting customers your service is very poor Am send it my mobile in[protected]...

----- Original Message -----
From: D.C.Sahu
To: Xolo Care ; [protected]@xolo.in
Cc:
Sent: Monday, June 23, 2014 5:52 PM
Subject: Re: xolo q 600 - no.[protected]


Dear Xolo Officers...

I received a call from your Jaipur service center Mr. Ram Niwas ( Tel. no.[protected] time 5.40 PM) that MOBILE set motherboard will be change...SO IT WILL GO TO NODIA FOR REPAIR...

My name is sajjad shaikh& i want to complaint against your service and employees i had buy xolo mobile, first that Mobile Given Me a Display Problem, Then i Submitted to your xolo service center near GOREGAON. There service center employees Damage My NETWORK IC or stolen it, im getted frausted with your service center, For this , I Gonna case at your xolo company in supreme court....

I bought 2 phones 1. A1000 in Apr 2013 and 2. Q2000 in Jan 2014. 1. A1000: From Jan 2014, the phonestart/restart button stopped working. In that case, when Phone goes in sleep mode, we could unlock only when connect to charger or phone restarts. If by chancephone switched off, we wait till the next set phone alarm during which it asksfor restart. This is really painfull. Now battery is not charging at all. TheBatter charging socket...

DEAR SIR,
I have purchased XOLO Q1000 OPUS on 8th OF APRIL 2014, IMEI NO.of which [protected] with Battery No.UTL14B0004184 and Charger No.TY14B0000465.I have encountered one unique type of problem.While using my mobile battery shows a particular charging percentage.In normal case battery get consumed as one use the mobile but in my case battery shows the same percentage for a long time and suddenly gets reduced instantly and...

My Phone Xolo Q800 was submitted to repair on 7/5/2014 at Xolo Udaipur Service Centre Rajasthan to Mr. Ashok joshi ([protected]). My Xolo Q800 was completely down and not turning on. The phone is still in the Xolo Service Center Udaipur or send back to Xolo Company (not clear). The service center persons are not helping by any means and not picking up the phone. 6-7 times we have gone to their shop but no support. Please provide the replacement...

Dear sir/madam I bought a xolo A500s IPS [IMEI no is-[protected]-[protected]] on[protected] its running good but suddenly my friend calling me and after the call the phone is switch off. And I am trying to on the phone but it is not on.On[protected] I subbmited my phone at your service center sec-29 huda mkt, faridabad.And they said your phone is come back before[protected] But still it is there. I belong to a middle class...

sir, , i purchased a xolo A500S FORM ANATNAG, , after few days i found that there is some problem in the mic as other person sometimes can't hear me clearly.so to mend the said problem i went to anantnag service center. but they told me that your phones warranty is no more as its already gone under repair by unauthorised personal. i don't know who did cheating to me, , either service center anantnag kashmir is cheating or the dealer were...

I bought the Xolo Q900 (EMI No : [protected]) in the month of March 2014 and last month it had the heating & low backup problem when I called the Xolo Care and they asked me to submit the phone to Service Center in Noida, and my shock it's the not i single service center in Gaziabad and only one in Noida, after giving the mobile at Service center on 24th May, after two days i called back the service center asking for the status of...

I am using Xolo X 10000 and it has just been 10 months I am using the phone. By this time only the battery has fattened and resulted in battery life of 10 mins Plus the phone is being unable to detect the sim card..I made a complaint to Xolo Care and they are telling me to deal with the service center and the service center is telling they can nit tell me when my battery will be replaced. I am not being able to use m phone for over two weeks...

I Bought a XOLO mobile on JUL 9th 2013 from flipkart.com. After 9 months mobile battery not getting charging so i have given service as per XOLO customer care instruction, VOICEPLUS Service center COCHIN Kerala. It was given may 19 th and all i got a receipt written in a piece of paper in pen like Grocery store bill. It only written my name and IMEI Number not date also.
They told me that it will get after 15 days. after 15 days i...