100BestBuy.com Complaints & Reviews

Hi I ordered in online 5 coutons shirts through 100 bet buy but they sent 38 size for this i called to customer care and raised complaint for reversse pick up this is done before one and half month back. Still i didnot get any reverse pick up for 100 best buy and i didnt get any new shirts also. Its cost around 1200.\ My details are Durga prasanna kumar Cell no [protected]

I am really unhappy with the service and customer support provided by the 100 bestbuy. This is to bring to your notice that i had participated the contest on google nexus 5 on 22nd april 2014. After which there is no updates or news from 100 bestbuy. For this contest initial i had paid the contest entry amount of rs.699 and then i got a call from your customer executive who informed me to go further in the contest i need to pay amount of rs.12, 999 for which i would get free micromax funbook mini wifi 3g tablet (P410i) and a reebok wrist watch and the amount of 12999 would reverted back to my credit card by 100bestbuy. But the problem here is i haven't received the promised product and nor the amount is credited back to my credit card. I feel like i am cheated by 100bestbuy company. Order nos is 14215902 which has no track on shipment nothing on it and i don't find any such shipment followup on website. I requested them for the refund all my money back to my account the total of rs.13998. I am not interested to be with 100bestbuy any more, they are not at all transparent and everytime i call customer executive my calls are disconnected by the customer care executives and when i ask for supervisor it is informed that i will get a call back. Which i have never got it till now. I was also informed to send an email to [protected]@100bestbuy.com and they will provide the solution. Till now they havent replied to my emails. I have emailed to all this email ids - [protected]@100bestbuy.com, [protected]@100bestbuy.com, [protected]@suksh.com, [protected]@100bestbuy.com, [protected]@100bestbuy.com, [protected]@100bestbuy.com but none has responded to me. Request you to please look into this and so that people are not cheated. Let me know if you need any further information. Thanks!! Regards, Pankaj

Hi, I have placed order a sony ericsson z610i with blue colour (which is displayed in your website). But it was delivered on 18.06.14( 5.50pm) with different colour (black).. Now that mobile speaker is not working. Only loud speaker has to use for the calls. i'm not satisfy with this product.. i want to replace this product. i have given the following details of my order.. Shipment Details of Reference No Provider Tracking Number 30911804 Delhivery [protected] My contact no : [protected]

I ordered for blackberrys combo pack of 3 men assorted shirts on 17 june and received the product on 21 june (saturday). firstly there was no order no. provided with the order, the worst thing i have ever seen while shopping online. secondly, the product i received was not genuine at all, it was totally fake. all the 3 shirts are some copy of original blackberrys shirts. all 3 shirts do not appear to have the same type of logo even though when they are of same brand (blackberrys). on the top of the site the first thing i saw was 100% genuine products, which i am completely sure this site is not delivering. i already own some original and completely genuine products from blackberrys and i know how they look like, so it was not difficult for me to recognize the fraudulent product. the logo is fake, the quality of cloth is worse than that and neither of the shirts have the original tags that comes with the genuine products. i request for the refund (not in the 100bestbuy account) and not any replacement. Thank you.

i online purchase one laptop e-table with cooling fan from 100bestbuy.com on 14/5/2014 till today the item is not delived to me. i already paid the said amount through Internet banking to this company. Please take necessary action regarding this. my ref. no. is 30438001 Thokchom Nobin singh Thoubal District, Manipur.

I ordered a the teemaker indigoblue full sleeves denim double pocket men shirt (rcdsh-ib) initially on 17th march 2014 with the reference order no. 29540326. i was promised 10 days of delivery of the product but 2 months passed without receiving anything but false promises from the customer service. they kept saying that the product had been sent to the courier service but failed to provide any tracking no.. after my complaint on 26th may 2014 they gave me a new reference no. 30650919 for my order and since then have been delaying my product on the pretext that it is out of stock. however it is almost a month again, i have been continuously trying to reach them through their email [protected]@100bestbuy.com but they fail to provide me with an appropriate response..

Hi, this is Monika Agrawal i ordered a pack of 5 koutons formal shirts costing rs990 from an online shopping web site 100bestbuy, but they disappointed a lot by sending the accumulation of cheap shirts, i didn't paid 1200 bugs for that nonsense.. i mailed to them many times but they r least bothered to even respond back, they cheated me plz help me out.

I had ordered for a pair of jeans from 100bestbuy. However the size was not correct, and as per the replacement procedure i rang up customer care and they asked me to send the product for replacement with the correct size. They also told me that as there was no pickup service available here, they said they would reimburse the courier charges. Accordingly i sent the jeans back, but inspite of my repated mails they did not replace the product nor did they respond to my queries. Given below is my mail transcript: Devajeet kalita <[protected]@gmail.com>sat, apr 5, 2014 at 4:40 pmto: [protected]@100bestbuy.com, [protected]@100bestbuy. Comreply | reply to all | forward | print | delete | show originalhias per the telephonic discussion i had with the customer caredepartment, i am returning a jeans for replacement with size 36, instead of size 38. Kindly arrange to replace the same and reimburse the courier charges. Devajeet kalita[protected] — just smile and remember "if you believe you can then you can devajeet kalita <[protected]@gmail.com>mon, apr 7, 2014 at 4:46 pmto: [protected]@100bestbuy.com, [protected]@100bestbuy. Comreply | reply to all | forward | print | delete | show originalhiin continuance to my earlier mail, i would like to inform you that iahve dispatched the jeans by dtdc courier (Cn no. K[protected] today. The total charges for the courier amounted to rs. 425.00. Kindlyarrange to reimburse the amount and send me the replacement jeans forsize 36. Thanksdevajet kalita[protected]- show quoted text - devajeet kalita <[protected]@gmail.com>thu, apr 24, 2014 at 12:49 pmto: [protected]@100bestbuy.com, [protected]@100bestbuy. Comreply | reply to all | forward | print | delete | show originalhii am yet to receive the replacement product. Kindly confim — forwarded message — from: devajeet kalita <[protected]@gmail.com>date: sat, 5 apr 2014 16:40:58 +0530subject: regarding replacement of productto: [protected]@100bestbuy.com, [protected]@100bestbuy.com - show quoted text - reply | reply to all | forward | print | delete | show original devajeet kalita <[protected]@gmail.com>mon, apr 28, 2014 at 3:19 pmto: [protected]@100bestbuy.com, [protected]@100bestbuy. Comreply | reply to all | forward | print | delete | show originalhireferring to the mails herein i want to inform you that i am yet toreceive the replacement product. Please let me know of he status ofthe same. Its a long time now!!! Devajeet[protected]- show quoted text - devajeet kalita <[protected]@gmail.com>tue, may 6, 2014 at 5:04 pmto: service <[protected]@100bestbuy.com>reply | reply to all | forward | print | delete | show originalsirplease go through the mail below. I had sent a product for replacementwhich was delivered to your office on april 5, 2014. The product has not yet been replaced. Kindly look into the matter andclarify the reason. I expect better service from a firm like yours. Devajeet[protected] — forwarded message — from: devajeet kalita <[protected]@gmail.com>date: sat, 5 apr 2014 16:40:58 +0530subject: regarding replacement of productto: [protected]@100bestbuy.com, [protected]@100bestbuy.com - show quoted text - reply | reply to all | forward | print | delete | show original devajeet kalita <[protected]@gmail.com>tue, may 20, 2014 at 3:08 pmto: [protected]@100bestbuy. Comcc: [protected]@100bestbuy.com, [protected]@100bestbuy. Comreply | reply to all | forward | print | delete | show originalhiwill i ever receive the replacment? I demand an answer nowdevajeet kalita[protected] — forwarded message — from: devajeet kalita <[protected]@gmail.com>- show quoted text - devajeet kalita <[protected]@gmail.com>tue, jun 10, 2014 at 3:26 pmto: [protected]@100bestbuy. Comcc: [protected]@100bestbuy.com, [protected]@100bestbuy. Comreply | reply to all | forward | print | delete | show originalhido you have nay response for the above mails. Are you going to replacethe product or not? I am going to make this public nowthourgh allsocial networkign sites, if i do not receive a reply within 3 days I feel they people should not butthings from this site and action should be taken. Devajeet

I have purchased combo of 3 linen full sleeves assorted shirt in 100bestbuy.com using net banking rs 999 from 4th may 2014. Now itself i didn't received the product. Ask the customer care they told product will be receive 2 days. The 2 days, 2 days can be expand now 40 days now itself i can get the solution. Other thing the customer care give me a 2 complaint no 1. 8696706 2.2886359 Name askar a Mobile no [protected] Email askar. [protected]@gmail.com Product id 30274799

Respected sir/madam

Sir i am debdas rana my complain is as bellow
You have pending products in your cart - 100bestbuy.com
Inbox
X

100bestbuy &lt;[protected]@100bestbuy.com&gt;
May 9

To me
100bestbuy you have pending orders in your shopping cart
Dear debdas rana,

You are only one step away from getting these exciting products, you have following products pending in your shopping cart pay now...

S. no. product image product name quantity
Amount

1


Contest samsung galaxy grand:pay &amp; get a chance to win
Contest samsung galaxy grand:pay &amp; get a chance to win


1


699.00


Shipping:

0

Rs.699 will be credited to your account once you pay online
Total:

699

Pay now
You can pay with :

1) netbanking

2) debit card

3) credit card


4) state bank card

5) atm card

6) online payment

We accept
Our helpline number:[protected]
Our internet feedback option: [protected]@100bestbuy.com
Thank you for shopping with 100bestbuy

Sincerely,
100bestbuy customer care


This is a system-generated e-mail, please don't reply to this mail.
This mail is comes to my email id [protected]@gmail.com. then i pay this amount this copy is bellow
100bestbuy.com - payment success acknowledgement : 25166794
Inbox
X

[protected]@ebs.in via amazonses.com
May 15

To me
Dear debdas rana,
Your payment for the order with reference number 14460848 on the merchant website : 100bestbuy.com has been successfully processed.

For your convenience, we have provided the order information below.

Order information

Merchant website : 100bestbuy.com
Date :[protected]:28:03
Merchant reference number : 14460848
Ebs payment id : 25166794
Payment mode : state bank of india netbanking
Amount : 699.00
Customer name : debdas rana
Customer email : [protected]@gmail.com
Status : success


For any queries, please contact the merchant 100bestbuy.com.

Regards,
Ebs pg team

Please do not reply to this mail. this is a auto generated mail and replies to this email id are not attended.


In this day i call their 100bestbuy customer care in several times then i email them this copy is as bellow
Payment order and bank statement - reg
Inbox
X

Debdas rana &lt;[protected]@gmail.com&gt;
May 17

To service
Respected sir,

As per your quary my order with referance no 14460848. my bank state ment are as follows attachedment file.
Thanking you

Attachments area
Pdf
[protected]yojuk7j3akajgz7i. pdf


100bestbuy service
May 20

To me
Dear customer,

This is in response to your mail,

We received your payment proof and we will forward it to the payment confirmation department. once we will confirm your amount our executive will resolve your issue.

If you have any queries feel free to contact us on the number[protected]

Thank you for utilizing our services

Have a great day!!
Regards
Customer care team
Www.100bestbuy.com
Email your complains @ : [protected]@100bestbuy.com


Debdas rana &lt;[protected]@gmail.com&gt;
May 29

To 100bestbuy
Respected sir/madam

Till now my matter are not solved, please confirmed me have i back my cash or prize. my complain no 8285390. are is resolved or not. please send me confirmed mail
Thanking you


100bestbuy service
May 31 (13 days ago)

To me
Dear customer,

This is in response to your mail,

We would like to confirm you that with in 48 working hours we will give you update about your issue. kindly wait for some time.


Debdas rana &lt;[protected]@gmail.com&gt;
Jun 9 (4 days ago)

To 100bestbuy
Respected sir/madam

Till now my matter are not solved, please confirmed me have i back my cash or prize or not. my complain no 8285390. are is resolved or not. please send me confirmed mail. rather then i would go to consumer forum.
Thanking you

But lastly they send me tis email 2 days ago this is as bellow
100bestbuy service
Jun 11 (2 days ago)

To me
Dear customer,

We regret for the inconvenience you shared with us,

This is in response to your mail,

We have received your complaint against your ref no 30461874 and we forwarded your issue to the concern department. they will take the necessary action as soon as possible.
But any responce are not give till today
Thanking you

sir, I bought a saree for Rs.779/- on 20/05/2014 from 100 best buys for which they had promised delivery within 15 days. I have not received any package till date. They have not responded to my queries either. I request you to look into the matter at the earliest Thanking you Yours faithfully Ramesan

I had given my order to company in november 2013.. And contacted a lot times but still i am waiting for my money or product. I sent lot of emails but didn't get any response from that side. My details of purchasing would be on company's data with my registered mobile number [protected]. Resolve it plz. Here is my purchasing details.. Dear pranav kumar, Thank you for shopping with 100bestbuy Thank you for confirming your order, we will processing your order as per the details Below: payment mode : cod Address:house no-67/y1, first floor, block-c, near post office dilshad garden, delhi-110095 Address line 2:- Landmark:near - post office City:east delhi You need to pay the amount on delivery (Please note that the courier will not collect cheque/dd). S. No. Product image product name quantity Amount 1 Twill darkcream men trouser (Trsrtwlkhaki1) Twill darkcream men trouser (Trsrtwlkhaki1) 1 841.00 Shipping: 0 Total: 841 This was the product what i gave order.. It was a cod what i already paid.

Dear sir I have paid rs.699 to 100 best buy in there contest. As per the term and condition no other charges will be claim after this amount paid. Now they are asking the 10000 rs more to go in second round and after refusing myself, i lost 699.in their terms and condition nothing mention regarding the second round money and money lost that paid in first round. Please take corrective action and resolve the issue

Hi i am sachin and i have complaint regarding 100bestbuy company ordered koutons shirt that is of combo offer already paid the amount 1251/- through axis bank card on[protected] which is to be delivered on[protected] as per the call conversation its showing the status that its dispatched on 20th but when ever i call they are telling we will Dispatch your product today and you will get in 48hrs from the last 2 week same answer. Even they have generated the reference id and tracking number for blue dart courier but its showing invalid number please resolve this problem. I want product if not refund of money. Reference id:[protected] Tracking number:-[protected] Thanks & regards Sachin

I was ineterested in a combo deal in 100bestbuy.com, and place order for it and made full payment thru netbanking on 12 may 2014. And in their website in my account they have updated like the item sent thru bluedart with a awb no, but the no is not valid, in the bluedart website it shows that there is no consignment on the given no. I have sent so many emails to their service, care, info emails (100bestbuy.com) there is no response an di got only automated reply. While trying their customer care no only can hear recorded voice, no body attending the complaints. Ref id: 30415556 Date: 12 may 2014 Status:dispacthed Product details: kajal pack of 3 designerprinted multicolored art silkcasual Saree (Ks2014dncombo3_33) Tracking no : [protected] (Bluedart) Action: - Can we move this to consumer court, i have payment receipt thro ccavenue and al;l emails from 100bestbuy.com, hope i can get compensation and legal proceeding charges. I wont let this at any cost i need refund and action against this fraud people

Order number # 30639632 i bought slippers from them and that is not as Per standard size... Also i got my order send by yebhi.com not sure how And why they did that... Also i found that my mobile number was sold to Ome chennai marketing company who started calling me for taking Airtel postpaid connection... Though i am registered with dnd... And the Marketing company said that they got my number from a company and this Happened within hours i registered my self at crappy 100bestbuy.com i Called there cc but.. They have terrible cc who don't understand Anything and without hearing the caller disconnect the call and also There site has conflicting info... — there one page says: — 1. For replacement / Refund customer need to send us the product back within 15 days after Delivery of the product else warranty will be void and customer will not Be entitled for any replacement or refund as delay would consider as Usage of product by customer. 2.in case you are not happy with the Quality of the product or the product doesn't fit you properly, you can Imply return the product to us. We will replace the product or refund Entire amount. 3. Please note that the product should be unused and Hould be sent back along with original box and invoice to: 100bestbuy.com c/o suksh technology pvt ltd, salarpuria hallmark, 15/[protected]@16, 4th floor, kadubeesanahalli, outer ring road, bangalore - 560087, india. — and the other one says: — contact us: suksh Technology private limited salarpuria hallmark, 15/[protected]@16, 4th floor, Kadubeesanahalli, outer ring road, bangalore - 560087, india. Contact No:[protected] note: the above mentioned address is our official Contact address and we will not accept any couriers and returns in that Address. To send the return products, kindly refer our return-policy can Anyone explain what one should do in this case apart from filing a case In consumer court...???

This is balaji, from hyderabad. I have ordered goods from 100bestbuy.com may a times, and when comes to my last transaction its around 7999/- with the product naming "datawind ubisurfer 9 netbook (White)" was delivered where the actual product ordered was "ambrane mini laptop lp-7" and also the order was cancelled before delivery. The customer support team has assured me that the amount will be refunded in to the bank as i have cancelled the order. Instead of cancelling the order they have sent a worng product which was not at all ordered by me. The prodect is sent back to the same address the next day after the delivery and the acknowlwdgement is taken from the company that the product is received at their end. A complaint is registered regarding this with 100bestbuy.com in 2013 and its almost around 6 months and there is no response from the team of 100bestbuy. Order no. 12877088 Reference no. 26758359 And the dtdc tracking no. Of the item sent back is v14769478 No customer care executive is responding and processing this request in a correct manner. If some on can help us out regarding this issue, we will be thankful to them

Hi I would like to bring all in to your notice that never ever pay any amount either online or cash to 100 bestbuy.com. This seems to be a fraud and fake online company. I made payment for rs 699 for a contest. Next day i receive a call that if you want to win you will have to pay rs 918 more after that we will give you code coupan to match the contest on 15th june. Rs 918 for service charges and one watch for rs worth around 200. When i contacted their customer care number nobody ever picks up te phone. Also nobody will respond to your email. I wanted to get my money back but after several emails and calls made to their given numbers and email ids on website. Nobody responds. You can imagine how fraud this company is where only aim to take money and make fool to persons like me. Thanks Ajay sinha Vaishali, ghaziabad

Sir, on 22-03-14 while surfing net oofer comes to me to purchase a mobile in 699 rs i clicked on that and paid a amount by internet banking after that in few minutes 100 best buy company calls me and said me to pay around 5000 to get this mobile and if i dont want to pay this amount i can do shoping for the amount i paid. I agree to shop and regret the mobile. After thjat i purchase a formal shirt of cost 699 (Aprox) but again from my account 666 deducted and when i talk to company they said that ist time while purchasing 40 % (Approx) will be deducted than 70% and then 100 %. And in this way i paid them total amount of 1365 rs. But purchasing was done of only 699rs. And till date 07-06-14 also i have not recieved my shirt and company is saying that it is not in their stock. Every time i talk same response i got from company. Pls help me to recover my money back

Dear sir/medam, I had make purchase from online website 100bestbuy.com, I am from gujarat (Dist:junagadh) I have given the order of koutons pack of 5 shirts (Assorted colors) on 9 th of may 2014, payment i have made in advance through net banking. Till up to now as on date:07/06/2014 the product is not delivered to me, i have called on their help line no. That is [protected] so many times but they are not giving proper answer...