100BestBuy.com Complaints & Reviews

I purchased a combo of 5 pack shirts from the site but it was not delivered at there commited time so icancelled It, as it was of no use afterthat (22nd oct) they commited me to refund my money in my cc ac in 7 days max but still not reversed, , , as i called in the morning one of customercare executive rudely ignored my call after sometime later icalled again sommeone picked up & talked in abusive language Ref no. 26581244 Plz help Ashwani [protected]

I took part in a contest in 100bestbuy.com. It was for Rs699 for a lucky draw contest of samsung s3 galaxy. It was for Rs699 so I went through the rules of the contest which said whether we win the contest or not, our money will be refunded in the form of points in the website and we can buy anything from the website using the points. So i registered. After sometime they called me up and said that I won the contest but since I am on the top 15 list, I need to pay Rs6999 to get my Samsung s3 galaxy and this amount will be credited to my website account. Not only that complimentary gifts - Swipe 3D life tablet and Reebok couple watches will also be delivered to me.Since the previous amount of Rs.699 was credited back immediately to my account, I paid this Rs.6999 as well, as per the instructions of the customer care ( he was guiding me on the phone and was waiting on the call till I paid the amount through my credit card). All this happened on Oct 2, 2013 The next day again they called me up and confirmed my winning and also my address. On Oct 12, 2013 between 2.30pm - 4.30pm the products got delivered.I was shocked to see that only Swipe 3D life tablet and POLO CLUB (not Reebok) couple watches got delivered. Within few mins I called them up and enquired about the mobile- because the contest was for the mobile. They said that mobile will get dispatched after 25th oct, 2013 before 31st Oct 2013. But I did not receive it at all. I called them after 28th (do not remember the exact date)because the watches stopped working within 2days and also to know about the mobile, they said that the contest is on Nov 15th only. I got annoyed and said that "you told me to pay 6999rs saying I won the mobile, now what". They immediately cut my call. After that whenever I call they say that the server is down and that they will call me back with the details, but they never called back and very poor response. On Nov 1, 2013 I called them up and said that I will sue them in consumer court, they said there is no stock so they will dispatch the product after 3days. My money Rs7598 is still in the website and I am not able to utilize that money because any purchase I make, only 300 points I am able to deduct from the site, rest I should only pay, which means I should keep buying and buying form the site to make use of my 7598Rs. moreover the website has very poor quality products and high price. I am now surprsied because when we call their customer care after 6:30pm, it says working hours between 9am-6:30pm. but that day that customer care person kept calling me till 9pm forcing me to pay that 6999rs. Lots of people have faced this problem because of this site. Pleas help

I ordered for Combo (Outlander Mens Casual Shoes (2757) + Urban Terrain Black & Red canvas shoes(4142)) on 11 th september through 100bestbuy.com and I got the product yesterday 31/10/2013 after 50 days. But when I check the product it found that it is differ from that I have ordered. I got outranger instead of Outlander and al local sports shoe instead o[censored]rban Terrain Black & Red canvas shoes. I need a reply for the changes in the ordered and delivered product. It is a cheating from the company side. SHABEER MV

To: [protected]@suksh.com Cc: [protected]@100 bestbuy.com Subject: complain regarding refund d/sir, I have participate regarding nokia lumia920 contest coupon through 100bestbuy.com I have paid rs.599.00 for contest coupon by credit card and also paid rs.7999.00 by cash against your free gift i-ball tablet & polo wrist watch on dated 27-th sept’2013 . As per terms & conditions all are fully cashback policy against coupon contest.But I have not recd any cash back still now. Kindly consider and make payment by cash back as earli as possible & do the needful at your end. Thanking you. Dilipkumar manna M.No-[protected] E-mail—[protected]@yahoo.com

Good morning sir, Am purchase on mobile Rs799 date of 15/8/2013. but still also not send product my billing address sir, I call customer care your not selected for winner, so you purchase other product his informed. But am longin 100bestbu.com but not login, your password is wrong came, am go forget password enter my mobile number summit, but password only just karma (') only came, am somay time call and write mail also but his not response, please help sir,
my mobile number is [protected].
my oder number 12042213
mail id kalai.[protected]@yahoo.com

1) They advertised Nokia Lumia @ Rs.599/= - Then they said it is a contest. If I pay Rs.599 I will get a chance to win Nokia Lumia otherwise your money is safe. You can buy whatever you want after the draw is over. I paid on 30.9.13 2) Within 48 hours they phoned many times and started telling that to qualify for the contest I have to pay Rs.4999/- which will also be at my credit, but they will give one IPOD and One watch immediately within a week. They also said I always have the option to redeem the money which has been credited as points in my account. I paid Rs.4999 on 7.10.13 Now today is 26th. they just send one email that they will be sending the above items. Not sent. When contacted over phone they said stock is not available. I find from the blogs that they had cheated 1000s of people like this. I want to get my money back. I need your help

Complaint about 100bestbuy.com for delivering wrong product. On[protected] i have ordered for a Philips trimmer model QT4019 and i made a online payment of 1608/- rupees for it. I saw the product on the web site 100bestbuy.com on seeing the picture on the site i ordered the product, in the web site they have put a picture of the model i needed and they have given the model number wrong they have given the model QT4005 which is not the product shown in the picture. The first conformation mail received to me on[protected] showed that i have ordered for the product QT4019 and later on[protected] they send me a mail stating that they have dispatched the product QT4005 to my address. On receiving the product i contacted the customer care and they asked me to send it back to the address provided on their website (Suksh Technology Private Limited Salarpuria Hallmark, 15/[protected]@16, 4th floor, Kadubeesanahalli, Outer Ring Road, Bangalore - 560087, INDIA. ) i have send the product to them on[protected] via DTDC courier my courier reference number is R12195285 on checking the status of the courier i have sent on the above company address the product is delivered to them and after that i have been continuously contacting them asking my money back. I need my 1608/- back to my account from which the transaction is done. As its been 2 months since the product is returned to them i need my money back as soon as possible.

I myself put one order on 29/09/2013 than I canceled my order by email on next day 30/09/23013 but still i do not received refund of my money. I want to know about my crenelation status of order but it is nor confirmed by 100bestbuy .com Confirm my order cancellation on immediate basis .You can contact me on [protected] Alternate mobile no is [protected] This is last chance with you on act upon. Cancel my order which i placed on 29/9/2013. Cancel order No.[protected] M - [protected]) Kindly send me confirmation mail too. AMOUNT RS.1103 Mode of refund will be same as mode of payment.

My name is Pankaj Kumar and I would like to complaint about 100bestbuy.com. I came across a fraud by this company made to me. These company is running many contenst and on behaft of those contests doing a lot of fraud with us.

1. As per the contest details if I pay Rs 399 and particiapte in the contest, I might get lucky and win a Glaxy Note. Once I made the payment from the next day I started receiving calls from there department saying

(a) First call : If I buy a combo of Rs 8000, I would be selected in first 15 customers to win the Glaxy Note
(b) Second call : If I buy a product of 80000, I will be selected in first 10 lucky customer
(c) Third day : spend 5000 and you are in first 5 lucky customer. Then I realized, they just mean to take money from me any which way.

2 I ordered a watch from there website and as per the detailes show on the website, i shold get it in 6 to 8 days. It's been more than 3 weeks and I have called many times to customer services and also sent them many mails but not getting any help. It's really a harashment. I would request you to please help me to resolve this.

Thanks and Regards
Pankaj kumar
Mob [protected]
[protected]@yahoo.co.in

Hi, My name is Prateek Mishra and I am writing this mail to complain about the fraud done to me by 100bestbuy.com. On 8th October 2013 I ordered a pair of shoes (outlander men casual shoes – 2409) and one shirt (copper line full Sleeves plain shirt – CPL0900). On 10th October 2013 I got a courier by 100 bestbuy.com and after paying Rs 1687 to The courier, as it was a Cash on Delivery order, when I opened the package I found out that the model of shoes Was not the one which I had ordered and the shirt was missing, although they charged me for both the items and Outside the package the contents which were written were the one which I had ordered. I called on their customer care phone number and was told to courier back the product to their office address in Bangalore And was assured that I will get my desired ordered Products within 3 days of receiving back the wrong products by them. I couriered back the products on the same day at their mentioned address. On 16th October they received the courier sent By me and I was notified by the courier company and since then they are not responding to me. I called them many times And even mailed them for more than 10 times and I was given a complain number 6610694, but no action has been taken Regarding my issue and now they just hung up my call after listening my complain. Kindly help me over this issue. I would be very grateful to you.

Sir, I ordered 1 No. of saree on 30.10.2013 by 100bestbuy.com, and the total amount rs.560 was remitted by my bank account by net banking. vide 100bestbuy.com Reference no.26143706. till date saree did not delivered for me. pl. take action at your end. thank you, K. Sivasankaran No.42, Agraharam, Kottucherry.609609 Karaikal. Puducherry State

Hi

My Name is Chaitanya. I have placed order in www.100bestbuy.com and ordered a Pen Drive. I have Placed Order On September 16th 2013. After 9 days i.e on September 25th 2013 i received a confirmation mail and my Order is Delivered on September 29th. To my Surprise i found that they delivered the wrong product. I have Ordered For SanDisk Cruiser Fit 16 GB Model but they sent me San Disk Cruiser Witch 16GB Model. After making email communication and making phone calls to customer care, i was told to send back the product and they will sent me the correct product. I have sent the Product Back on October 1st through Professional Courier with Tracking Number PRO738882. Courier Guys Delivered the product on October 4th. I have Proof of Delivery given by professional carrier. From October 4th to till date i.e almost 20 days till now i didnt received the product. I called Customer Care almost 10 times in this 20 days. They are always telling that it will take 48 hrs to deliver the product. When i called recently i was told that it will take 10 days to send me the product and also they are not properly behaving with customers. Also i sent a mail to [protected]@100bestbuy.com 2 days back but still i didnt get any response. Cost of my Order is 1008 but each and every time i call customer care, for almost 4 minutes they are picking call and i am getting charged. Till now i spent around Rs.100 for Customer Care only. My Shipping Location is Chennai but i am not able to Understand why they are taking these many days to deliver the Product From Bangalore to Chennai. Please help me in getting back the correct product to me as i am not ready to loose Rs.1000. Please take any action on this company as this is company is cheating customers and earning money.

Name: Chaitanya T
Mobile: [protected]
Order Number: 12453763
Reference Number: 25551176

Team, I did not receive the dress what I have ordered. I got a different one which is a worth less product. And I dont like it also. Is this the support you provide for your customers? I did not expect this from you guys. I am very disappointed.

Order detailed below placed and paid on 16.10.2013 but not yet shipped/billed. Unsatisfactory reply at call. Seems cheating is being done and may damage entire emerging online shopping industry. Shipment Details Reference No Provider Url Link Tracking Number 26702721 Blue Dart Click Here For Details Shipment In process Please help in getting goods. Thanks Manoj Khandelwal, LI C OF INDIA, MANDSAUR Mob : [protected], mail : khandelwal.[protected]@gmail.com

MY ORDER DETAILS: Order Number: 5574348 Order Received: Sep 5, 2012 Total Amount : INR (Indian Rupees) 499.00 ICICI Bank Account Holder : Shakti Billing Address : (As entered by the Customer) 1922/42, 1st floor, naiwala, karol bagh, New Delhi New Delhi 110005 India Customer's Phone Number : [protected] Customer's E-mail ID : saktidas.[protected]@gmail.com And there money back policy with 30 days TILL TODAY 100BESTBUY.COM HAVE NOT SHIPPED THE ITEM or return money back. OTHER COMPLAINTS: 1) PHONE SUPPORT IS THE WORST EVER. I HAVE DONE SO MANY ONLINE PURCHASES FROM OTHER PORTALS BUT NEVER CAME ACROSS SUCH POOR SERVICE. SAME GOES FOR THE E-MAIL SUPPORT. 2) IF THE PHONE IS RECEIVED BY MISTAKE THEY WILL MAKE EXCUSES AND WILL SAY THAT THEY WILL BE SENDING THE SAME BY THE WEEKEND. SO, PLEASE HELP ME . I WOULD LIKE TO GO FOR A REFUND WITH INTEREST AND PENALTY THAT CHEATING 100BESTBUY.COM.

theu have take money but does not sent my product whic h is bought by me from there site
theu have take money but does not sent my product whic h is bought by me from there site
DEAR SIR, I HAVE BOUGHT 5 PETER ENGLAND SHIRT FROM 100BESTBUY.COM BY RS 1499/-. THEY SEND ME A CONFIRMATION EMAIL ON MY EMAIL ADDRESS. ALSO SEND ME THE REFERENCE NUMBER AND TRACK NUMBER ON FIRST FLIGHT CURRIER SERVICE. BUT BOTH ARE NOT EXIST. I CALLED THE CUSTOMER CARE..THEY TOLD ME THAT YOUR PRODUCT WILL SEND ON AT[protected]. BUT THE PRODUCT DOES NOT SEND YET. AGAIN I CALLED THEM BUT THEY DOES NOT RECEIVE MY CALL. I SEND EMAIL ON CUSTOMER CARE NUMBER AGAIN AND AGAIN. BUT THEY CHEAT WITH ME.NO UPDATE IS AVAILABLE ON MY SHIPPING CART. PLEASE DO SOME THIN. DETAILS ARE GIVEN BELDear ARUP MANDAL, Thank you for Shopping With 100bestbuy With reference to your order with 100bestbuy, we will dispatch your product as per the details below:Payment Mode : Online Payment Address:C/O-SOMESWAR MONDAL, GENERAL HOSPITAL QUARTER NO-N29, PO-BERHAMPORE, DT-MURSHIDABAD, WEST BENGAL City:Murshidabad We will be sending you the tracking number shortly S.No. Product Image Product Name Quantity Amount 1 Combo of 5 Peter England Assorted Formal Shirt (PSD-01 + PSD-02 + PSD-03 + PSD-04 + PSD-05) Combo of 5 Peter England Assorted Formal Shirt (PSD-01 + PSD-02 + PSD-03 + PSD-04 + PSD[protected] Shipping: 36 Total: 1535 We at 100bestbuy are constantly striving to provide you the best shopping experience. We hope you have enjoyed shopping with us. In case of any suggestions or queries, please feel free to contact us. Our Helpline number:[protected] Our internet feedback option: [protected]@100bestbuy.com Thank you for shopping with 100bestbuy Sincerely, 100BestBuy Customer Care THIS IS A SYSTEM GENERATED MAIL. REPLIES TO THIS MAIL ID WILL NOT BE RESPONDED.OW.Reference No Provider Url Link Tracking Number 26565779 First Flight Click Here For Details F991L0032834

I booked by Telephone by SMS product code number for 5 nos sarees of value Rs 999 + courier charges 149 on 1st week of Octomber and assured by company representative on telephoneicdiscussion that it will be get at your home up to saturday means not said date. to day it s completed time of day nearly 15 days. to day on 17.10.2013 i got email that courier for sarees is dispatched of value Rs 2448on chash on delivery basis..i really shocked how can company can sending without getting me conformation of chnging choice and incresing amount . i Think its cheatting and its totally fraud.

Sir / Madam, Maine 100bestbuy.com she online contest me participate kiya Jo ki Samsung Galaxy Grand 699 rupees me that. Maine ye payment mere father me master card se online pay kiya, uske 2 hours baad met pass phone aaya ki aap 7999 rupees aur deposit kijiye to ye contest ko jeetne ke chance 98.99% hai, agar nahi jeete to aapko 20000 ka gift milega jo ki iball Tablet 6318i white color (wi - fi, 3G, 4GB) aur Reebok ki couple watch aur 8698 ka credit points ka balance hoga, to Maine ye payment bhi online pay kiya. But 100bestbuy ne mujhe Reebok ki jagah Austin Polo Club km Couple watch aur saath me iball ki tablet ka invoice mere name se raise karke Blue Dart Express Ltd. (Courier service) ke waybill No. [protected] se bhej diya, but physical verification me surf polo ki watch mili, us me iball ki tablet nahi thi. 100bestbuy company ne mere saath fraud kiya hai, main chahta hu ki ya to mera sahi products send kare ya phir money back made mere father ke account me. Sir / Madam meri apse humble request Thai because I am 90% disabled person according to doctors. Please help me and provide right guidelines for future. My contact No. +91 [protected] E-mail : [protected]@gmail.com

hello sir, i have purchased my laptop from best buy gandhi nagar, jammu, J&K. Bluetooth is not working on my latop as well as w8 features is not working. My laptop is under warranty but bluetooth driver is not working when i go to hp service center they said is no problem of bluetooth hardware. The shop owner also not attended me properly what can i do.

I have purchase the Product at 12 september 2013. because of late Delivery, i have cancelled my Order last 2 weeks before. But Still my Cash has not been refunded. Cancelled Reference ID : 25399028. please help me on this matter.
My 100best buy id: phone No: [protected] or preetikaushal.

Thanks,
Preeti kaushal