100BestBuy.com Complaints & Reviews

I got a mail from 100bestbuyproducts. Filled my details and paid RS 4,999/- via Debit card . They send me a product TABLET VOX 7inch capacitive touch V-9 by BLUE DART COURIER -- BLR/APT- BOM/GOR/092886/Ref...
100bestbuy 18291666 on 2nd APRIL 2013.. Opened it it is a DEFECTIVE PIECE.,, MADE CALLS ON THE NUMBER MENTIONED ON THEIR COVER NO ONE IS PICKING THE PHONE. Now I have to pay to courier to send it back PLUS NO GURANTEE I WILL GET MY MONEY BACK.... WHAT DO I DO?

SUKSH TECHNOLOGY..PVT.LTD.
DRIVE INDIA ENTERPRISE SOLUTIONS
HOSKOTE ROAD, 160/1 ,KANNAMANGALA ROAD, BANGALORE-560067.
TEL : [protected] / [protected]
I LOST RS 4,999/-
THANKS VIJAYA
[protected] /[protected]

HI
100bestbuy.com sent me a email saying that participate in onlyline contest with 699 rupee and you may get chance to win samsung Galaxy

but neither I got phone nor they refunded my money

they just harrased me

Thanks
praveen

I have purchased Outlander Mens Casual Shoes (2757) from 100bestbuy.com and paid Rs 638/- by credit card dated 21/2/2013.
As per the mail received from the website my order was despatched and following details were provided Courier Service:Indiapost
Tracking number: XK[protected]IN
Reference number: 15486171
Order number:8480355 but till date I have not received my product despite several emails to the company.
please help

Manish Gupta
[protected]
[protected]@usa.com

Firstly they cheat people by luring them by offering expensive products at low price and when they pay them they never turn up
customer care is just a big ***t
That executive disconnected the call when I told that I am facing problem

I tried to purchase from their site and it says that I can only use 60% of my credit money.

Can this fraud company explain why cant I use 100% of it, its my money not something which is offered by you as some bonus or points.

On my complaint I was being told that I can buy from site but that means that I will have to still pay 40% amount and to consume my whole money I will have to buy multiple times from this site.

This is holy crap, I had seen this stupidity first time.

User id [protected] and can be contacted at [protected].

I want my whole money back, neither I am interested in any contest nor your products.

Highly cheat company.
Never buy anything from them especially never never participate in any contest that is simply a fraud.

I had participated in a contest at this site and a mail was sent to me stating terms and conditions that I can not get refund of my money after contest dates are over. I asked them 1 month prior to that and told them to refund my money and they said that money would now be refunded via credit on their site and I can buy any thing from their site.

I knew that this contest is all fraud just to trap people.

Today I tried to buy product from this cheat company and they said that I can only use 60% of credit and rest I have to again pay to them.

I called their customer care and these cheaters said every one do that and disconnects the phone.

I dont want to purchase anything from this creepy company and want my 100% money back.

Please forward the complaint and also let me know how to take this forward.

User id used was [protected] and I can be contacted at [protected]

Thanks
Sachin

Dear Sir,

I want to complaint to 100BestBuy.com for not refunding the contest amount.

2month back I have applied for contest & transfer money rs.699/-. But they have not declared the finalist name till now. My money is also blocked which I can’t use 100%.

This website (100BestBuy) is totally fake and they are harassing the consumer.

So you are requested to please help to release my 100% money back to me.

Rgds,
Pankaj
[protected]

I paid rupees 699 for contest to win Samsung smart phone. On 28.3.2013, someone called me up from Bangalore saying that I have 95% chance of winning the smart phone and that I should pay rupees 6999 to them. I paid rupees 6999 which was converted into credit points on 100bestbuy. This person who called me up also said that they were sending me a gift of tablet and a watch. Unfortunately these items are yet to be received by me.

I had ordered some items about 5 days ago, they are yet to arrive. Generally, online shopping sites arrange with the suppliers to deliver the goods with 2-3 days but 100bestbuy takes 7-10 days to deliver. So it is best to avoid this company/site.

It is requested that this company and its website 100bestbuy be investigated for fraud and, if necessary, be banned from fooling unsuspecting customers.

I have purchased One Telescope Gift (DLI3HCF) 157 for Rs.591.00 and One Mobile Nokia-100 for Rs 1316.00. Both the amount paid through Net Banking, on 23 Mar 2013, but till date items not yet dispatched by 100bestby/Firm. I think the firm is being cited to people.My Transaction Id - ICONN/69327456/24313/PAYU.in and[protected]GH1605390 .

Sir/Madam,
I have ordered a Apaache men brown shoes (SM-806), size 10 in 100best buy.com (online shopping).
My reference ID which they have provided is 15594121 dated 9th feb 2013.
I have paid the amount of Rs.1900 through net banking and they have recievd the same.
But till now they haven't forwarded my product to my address.
Lot of mails has been forwarded to their customer care and there is no response from them.
Even tried their customer care number[protected] and there is no response & not attending the call.
For the past 3 months iam struggling to get my money refund. But iam not able to get it.
Because of them i got stressed lot.
Plese help me to get my money back.

Thanks & Regards
P.Haresh
[protected]

I paid Rs 599 to http://www.100bestbuy.com/

with ref. ID.

10-Jan-2013
(10-Jan-2013) TO TRANSFER
INB Times of Money Limited [protected]IGF3206525 TRANSFER TO [protected] STATE BANK OF INDIA WO 599.00

This was supposed to be 100% cash back. However the cheater portal never show me the transaction detail and never shipped the ordered Item Xpress Polo T-Shirt of RS 361/- order dated 16th March 2013.

Now I want to get all my cash back in my netbanking account. And would like to block the payment gateways to this cheater company so other can not cheated by this one.

we ordered a Reebok cap on 7th march ,but a wrong product was shipped .
which was supposed to be a genuine Reebok cap and match below mentioned details as per order and their website.
Please check this link for correct cap [protected]@ http://www.100bestbuy.com/product/accessories/caps/reebok-cap/221/
Product Description
Category Caps
Color Blue
Departments Accessories
Gender Women ,Boys,Girls
Usage Casual
* Made of 97% Cotton, 3% Spandex .
* Stretch Fitted, Structured, Mid Crown, Normal Bill .
* Reebok Flex features an embroidered star on the front, logo on the back.
* This stretch fitted cap is made of acrylic.


But we received a different colored (mehandi coloured) ..that too not a genuine which has Reebok logo outside and at the inside says oveesse sport wear and poor quality cap.although we never expected this from a website and somewhere reebok was mention.we never expected a brand fudging from a website as well.. but i guess it was done intentionally
so we called them but their rep hung on us.and most of the time they dont answer the call, then after countless emails they requested to return the product back
we shipped the product but the address was not found and product is currently under transit back to us

please tell us how to proceed for a consumer complaint

This is my second complain for this site.
One more things that the site had mentioned to give shoes, watch and sun-glass. But I have received 2 elements shoes and watch instead of 3 after 1 month. Till now I haven't receive any cash back (credit point) as they had mentioned in their policy.
So, I request you to kindly make a attention towards my problem so that I will receive my credit point as soon as possible.

This is to inform that I placed an order on 22march 2013 at 18:58pm through net banking of Rs. 521 and my Ref no. Is 18465247 and still not received my order and the WORST part of their's customer dealing is that after doing calls at customer care no. There are not attending my calls and I am not satisfy with customer dealings . So it's my humble kindly do something for me
Regards
Mandeep Singh

In January i got mail regarding cash back offer
for mobile phones from 100bestbuy.com and i participated
in two mobile phones cash back contest and paid 599/-
rupees for samsung Galaxy S3 mobile phone, and 299/- for
Blackberry mobile phone. Total amount of 998/- rupees for
contest through my Axis bank debit card in last week of
January regarding that one of the executive called me and
told me that you won the samsung galaxy S3 mobile phone
along with lotto traveller bag we are sending your courier
so you just pay postage and handling charges for courier
after 4 days i got courier containing only lotto bag and i
have paid 823/- rupees for that bag. After reciving the curier
i called customer care and told them all the story they told me
that they will send me the mobile phone through courier again and
i also got confirmation call from company. But i did not get any
courier again. After that i called to company lots of time with the
same issue, every time all executive gave some ridicules answers.
And now from past two days the are disconnecting the call in somewhere
in middel of discussion without hearing my complaint. I have spent
around 200 rupees in phone call. I also sent them emails but
they are not providing me either mobile phone or my money as per contest.

sir,
I have shopped at 100 best buy i bought a tablet they promised it to send within seven working days .but they took a long time around 3 weeks and that also they did not send the same tablet that i shopped they said it is out of stock so they have send some other tablet ,it was not acceptable so i asked them what to do they mailed and said that return the tablet they will give me refund (i have their mails as a proof) they mailed that they have received it then i asked for my refund but they have not replied

Please find below the entire conversation with 100bestbuy.com

Thu, Mar 21, 2013 at 8:20 PM
Mar 21
Message starred
FROM madan shroff TO 1 recipient
Product missing ref:16949751
Hide Details
From
• madan shroff
To
• [protected]@100bestbuy.com
Hi Team,

I had enrolled myself to the contest on 100bestbuy.com which entitled me to win a Samsung Tab. I received a call about 10 days ago stating that I was one of the 10 lucky winners who were shortlisted for the next round of the contest and was told that I would be receiving a Reebok watch worth Rs. 6000/- for Rs. 899/- only which was to be paid on delivery (COD) along with a gift coupon. I received a courier today(March 21, 2013) from Bluedart carrying reference no.16949751, product: Reebok Formal Watch (id no. 72) (Qty:1), (Coupon id:44), (Qty:1) at 16.00 hrs for which Rs. 899/- was paid to the courier person. When I opened the parcel was shocked to find the watch missing nor was there any gift coupon inside. All I found in the parcel was a bubble wrapped watch box EMPTY. So I ended up paying Rs. 899/- for an EMPTY REEBOK WATCH BOX. Please look into the matter at the earliest.

Expecting a positive response ASAP.

Regards,
Madanlal Shroff
2B, Kothi Apartments,
14/46 College Road,
Chennai - 600 006.
[protected],[protected],
[protected]@yahoo.com

Reply from bestbuy
Thu, Mar 21, 2013 at 8:20 PM
Mar 21
Message starred
FROM 100bestbuy Care TO You
Thank you for your mail. Check complaint FAQ Re: Product missing ref:16949751
Hide Details
From
• 100bestbuy Care
To
• [protected]@yahoo.com
Dear Customer,

Thank you for your email. Please check below FAQ for your complaints,
if your complaint is not getting solved by below FAQ then please
write us at [protected]@100bestbuy.com.

Compliant FAQ:

Q) I not received my product?
A. If you have made a successful payment for any product (other than
contest) you will be getting a order summary email and tracking
number. It takes 7-10 days to product to be delivered; you can always
track the product status on our website.
Otherwise your payment is got failed and it will be revert back in
your bank account.
Q) I have got a broken product?
A. You can send the product back to our office address and we will
send you a replace for the same.
Q) I got different product?
A. If you got wrong product which you have not ordered, then please
send that product to our office address we will send you the correct
product.
Q.) The product which I got is not working properly?
A. If you received any faulty product please send us back we will
replace the same.
Q) There is difference in color of product which was shown on website
and which I got?
A. Color of product is depend on availability of the same and their
might be some color difference in product image and actual product due
quality of image and photography conditions.
Q. I am not able to talk to customer care or customer care is not
picking my phone?
A. Dear customer we are apologizing for the inconvenience caused to
you. Please call between 9:30 am to 6:30 pm Mon to Sat or please write
a mail to [protected]@100bestbuy.com and we will get back to you in 24
hours. And we register all missed call and customer care itself will
call you back.
Q. How to retrieve my password?
A. Please click on forgot password link and enter your phone number,
you will get new password.

Note :If you query is not resolved with above FAQ then please send
email to [protected]@100bestbuy.com we will get back to you in 24 hours.

Regards
Customer Care
100bestbuy

Fri, Mar 29, 2013 at 2:20 PM
Fri, 2:20 PM
Message starred
FROM Madanlal Shroff TO 1 recipient
Complaint
Hide Details
From
• Madanlal Shroff
To
• [protected]@100bestbuy.com
Hello,

I haven't received any update on my missing package. It seems that I have paid Rs. 899 for an empty package. Please look into the matter immediately.

Regards,
Madanlal Shroff.

Reply
Sun, Mar 31, 2013 at 1:36 PM
Sun, 1:36 PM
Message starred
FROM 100bestbuy Service TO You
Re: Complaint
Hide Details
From
• 100bestbuy Service
To
• madan shroff


Dear madan


This is in response to your mail that,

We will give your 50% cash back in the terms of credit points to your account within 15 working days .you can use those credit points to buy some other products in our website.We already registered your mobile number and your reference number is the contest coupon code.contest result will be announced on Second week of April.so please wait for some working days.

How to use credit points:

Go to our site www.100bestbuy.com.

Log in your user id and password.

Then choose or select which products you want.

Click on add to cart then Would you like to use your credits towards this purchase? option will be opened.

You have to just click on the check box.

If you have any queries about the product please contact our customer care representative at[protected]

Regards

Customer Care Executive
www.100bestbuy.com

Mon, Apr 1, 2013 at 11:49 AM
Mon, 11:49 AM
Message starred
FROM madan shroff TO 1 recipient
Re: Complaint
Hide Details
From
• madan shroff
To
• 100bestbuy Service
Hello Mr./Ms.Nameless Executive,

First of all the mail does not reply to the questions asked by me neither does it give me any answer about my product. Second why should I accept only 50% cash back as credit points when I had paid a full amount hard cash of Rs. 899/-. I don't wish to do anymore shopping with 100bestbuy.com. I want my full amount to be refunded as CASH within 7 days, failing which I would go to the consumer court against you.

Regards,

Madanlal Shroff
No 249 Fountain Plaza
II Flr, Pantheon Road,
Egmore Chennai - 600 008
[protected],[protected],
[protected]
[protected]@yahoo.com

________________________________________
From: 100bestbuy Service <[protected]@100bestbuy.com>
To: madan shroff <[protected]@yahoo.com>
Sent: Sunday, March 31, 2013 1:36 PM
Subject: Re: Complaint



Dear madan


This is in response to your mail that,

We will give your 50% cash back in the terms of credit points to your account within 15 working days .you can use those credit points to buy some other products in our website.We already registered your mobile number and your reference number is the contest coupon code.contest result will be announced on Second week of April.so please wait for some working days.

How to use credit points:

Go to our site www.100bestbuy.com.

Log in your user id and password.

Then choose or select which products you want.

Click on add to cart then Would you like to use your credits towards this purchase? option will be opened.

You have to just click on the check box.

If you have any queries about the product please contact our customer care representative at[protected]

Regards

Customer Care Executive
www.100bestbuy.com

Wed, Apr 3, 2013 at 3:35 PM
Wed, 3:35 PM
Message starred
FROM 100bestbuy Service TO You
Re: Complaint
Hide Details
From
• 100bestbuy Service
To
• madan shroff

Dear madan,

This is in response to your mail,

We kindly request you to send back the product to the address mentioned below so that after receiving product to our destination, our executive will contact you mention your query and solution which you are expecting from our service we will respond you according to that.We will give your courier charge in the form of credit points to your 100bestbuy account.once after dispatching the product from your end we kindly request you to mention your Courier Service and Consignment Number, so that it helps us to trace your details.

Suksh Technology Private Limited
Salarpuria Hallmark, 15/[protected]@16, 4th floor,
Kadubeesanahalli, Outer Ring Road,
Bangalore - 560087, INDIA.

Thank You For Utilizing Our Services

Regards
Customer Care Executive
www.100bestbuy.com

Contact : [protected]
Email : [protected]@100bestbuy.com

Thu, Apr 4, 2013 at 12:58 PM
12:58 PM
Message starred
FROM madan shroff TO 1 recipient
Re: Complaint
Hide Details
From
• madan shroff
To
• 100bestbuy Service
Hello Mr./Ms.Nameless Customer Care Executive,

First of all sending the package back to you will only return the empty Reebok watch BOX without the cover in which it came to me and the refund of the courier charges in credit points is absolutely a waste of my money as I do not wish to do ANY shopping with 100bestbuy.com and tracing the details of the package dispatched from my end is useless as it will anyways reach you for sure. The customer care number given in the mail below is a total waste of time and money as NO ONE answers the calls made, all I get is the recorded message of the IVR and call disconnected after roughly 7 minutes.

THIS IS NOT THE KIND OF SERVICE ANY CUSTOMER SHOULD RECEIVE.

Regards,
Madanlal Shroff
No 249 Fountain Plaza
II Flr, Pantheon Road,
Egmore Chennai - 600 008
[protected],[protected],
[protected]
[protected]@yahoo.com

________________________________________
From: 100bestbuy Service <[protected]@100bestbuy.com>
To: madan shroff <[protected]@yahoo.com>
Sent: Wednesday, April 3, 2013 3:35 PM
Subject: Re: Complaint


Dear madan,

This is in response to your mail,

We kindly request you to send back the product to the address mentioned below so that after receiving product to our destination, our executive will contact you mention your query and solution which you are expecting from our service we will respond you according to that.We will give your courier charge in the form of credit points to your 100bestbuy account.once after dispatching the product from your end we kindly request you to mention your Courier Service and Consignment Number, so that it helps us to trace your details.

Suksh Technology Private Limited
Salarpuria Hallmark, 15/[protected]@16, 4th floor,
Kadubeesanahalli, Outer Ring Road,
Bangalore - 560087, INDIA.

Thank You For Utilizing Our Services

Regards
Customer Care Executive
www.100bestbuy.com

Contact : [protected]
Email : [protected]@100bestbuy.com

PLEASE LET ME KNOW HOW CAN WE HAVE THIS SORTED

Dear Sir! My Name is NAGARAJAN from chennai, i am 100 best buy.com paticipent in rs.699. in this company no responce my amount. amount or Contest : Sony Xperia Z : Pay & get a chance to win Contest Coupon, ORDER NO : 18561480. Please Help me sir! quickly resolve.My account debit in this amount (or) Sony Xperia Z. no points, only amount or mobil phone.please contact in [protected].

I got a call from 100bestbuy.com representative on Jan24th and they said during the conversation that, I am 4th person who is going to participate in the contest and the first 10 participants will get the Iphone5 if I pay INR 4999. In addition to that, for the amount I am going to pay, I will get a gifts as Zync Z909 tablet, a Reebok wrist watch immediately and then in the first week of Feb 2013, they said I will get Iphone5 as I am the 4th person who is making the payment. I made the payment and the order details are here.
Order Reference Number: 15012391. Date of transaction: 24th Jan 2013.
After so many follow-ups with them, instead they delivered the Zync Z909 tablet, they delivered Vespro VS-IP710 tablet which costs INR.3080 in their website itself and the quality is a ultra-poor one. I came to know that they are about to send it to me the vespro tablet instead of Zync Z909, I informed them not to deliver that as it's not the one I am looking for or I have ordered. They delivered that VESPRO tablet in the month of March 2013 and I approached them many times to return it back. They didn't deliver Reebok watch at all even now. They said to courier it back to them and they will re-imburse the courier charges as a credit points. I approached Bluedart to return that product and they are asking me to pay INR3000 as a courier charges. Being this a huge amount and around 85% of the product cost being going as a courier charges, even they re-imburse also as a credit points, they are of no use as all the products and services from 100bestbuy.com is of same quality and I don’t want to entertain them. Bluedart people has suggested me that if I will get the contract details of the customer, they can arrange for a delivery of the delivered product but 1000bestbuy people don't want to share their contract details stating that they don't have the return policy.
Now I am in a position of not able to spend that much money and the money that I spent has been gone waste. Even the tablet which they delivered is a ultra-waste one and of no use for me. Request your help to expedite the matter and the process to file an FIR against these people. This is completely a looting e-commerce site and need to take strict action against these people. I do have all the mail conversations, proofs etc with me to expedite this matter and need to see such companies should not loot money and some other should not fall into their trap.

I participate in 100bestbuy contest for Samsung galaxy grand and give payment of 699/- . In contest it is clearly mention that winners will be announced at march 1st week. In terms and condition it is also mention if i will not be winner my full payment will be refund in terms of credit point by which i will purchase any product of worth 699... and also the customer care phone no they mention is false.

Sridhar Atre
Mobile No [protected]

Hi I ordered three dress materials from the 100 best buy. For almost a month they did not take any action. After complains form me they qualified three materials and sent only material. i have made payment through internet banking. There phone is never connected. this is cheating and i want either my money back or my remaining dress material to be shipped