100bestbuy — Product not delivered

Address:Gurgaon, Haryana

I have paid Rs. 2285 online on 24.9.2013 to buy five T shirts and got confirmation mail but without tracking number. Since then there is no news of dispatch or tracking number except one T shirt which was delivered after much follow up under reference no. 25900677. Upon contacting their help-desk there is no satisfactory reply but they continue to say we will revert in 24 hours which never happens. I wrote several mails but no reply. It seem its totally fraud site. I got mobile number of senior person from their help-desk but he most of the time keep it off or never picks up the mobile which further confirm malafide intentions. 100bestbuy does not give any customer complaint number for escalation system. I have written many mails to their 2 sites namely [protected]@100bestbuy.[protected]@100bestbuy.com but of no use.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

I am won pay get and chance to win prize I have won apple iPhone 5 but it is not delivered in my Home pls. Sir I am won my prize and He is not given my prize apple iPhone 5 pls. Sir take a action on Two days I am requested for you .
we are sorry to say we follow our payment our oirder date 16.8.12. and 100 best by people send wrong material we send back all product .
and request approx 100 times on mail and phone .
these people change our statement mail to mail we want my money back on uegent basis.
pl. confirm what we do or process to me

thanks

kailash chand sharma
Basically 100bestbuy is cheat site. I have rarely seen anyone satisfied. They do not have system to provide you tracking number, customer complaint number, escalation matrix nor call back; these all lead to one conclusion that they are here to cheat.
100bestbuy give me wrong information-that they didn't dispatch any first flight courier.they give me a wrong tracking no. yesterday I check this tracking no-f99174396 through first flight courier they say this is not a valid tracking no.so that I am confused.now they give me same result like cheat ..I already paid 999 rupees trough net banking. I say only 100bestbuy is a CHEATER site.please dont beleave this site. It is a waste site.please dont visit this site.


I say only it is a froud site.all stafs are wok froud
Dear Sandeep, you are absolutely right. As I mentioned that they do not have system to provide you tracking number, customer complaint number, escalation matrix nor call back. Suggest anyone try the mobile number mentioned on 100bestbuy site :+[protected] either you will find it switched off or no response; never ever you will get response on this number. These all lead to one conclusion that they are here to cheat.
Dear Rajendra Kumar,
We apologies for inconvenience happened from our side.Due to some technical problem you might have received the incomplete product.we request you kindly provide us order confirmation mail so that we can resolve your issue.
If any more queries kindly contact us:[protected]@100bestbuy.com or call us:[protected].
Regards,
100bestbuy
Dear 100bestbuy:
It sound very funny, even you could not see my complaint properly wherein reference number is given on which basis your help desk persons are able to see the order details but not able to dispatch. I had sent not less than 50 mails wherein all details including my mobile have been given in addition to that I had made more than 50 calls as well. Whatever I have written is based on my actual experience which is also displayed by you while replying at this site. Suggest you had better replied after dispatch of product and got good rating from my side. I have always mailed on all 3 email addresses. Below is screen shot of your mail acknowledging the order which does not consist of tracking number. You can also track through my mobile numbers [protected] & [protected]. Screenshot is as follows:

100bestbuy
Facebook like
Dear RAJENDRA KUMAR,
Thank you for Shopping With 100bestbuy

With reference to your order with 100bestbuy, we will dispatch your product as per the details below:Payment Mode : Online Payment

Address:B-602, KRISHNA APARTMENT, PLOT NO. 98, SECTOR - 54, GURGAON
City:
We will be sending you the tracking number shortly


S.No. Product Image Product Name Quantity
Amount

1

Lacost Polo Neck Plain T-Shirt (Blue) - lacblu

Lacost Polo Neck Plain T-Shirt (Blue) - lacblu

1

437

2

Lacost Polo Neck Plain T-Shirt (White) - lacwhi

Lacost Polo Neck Plain T-Shirt (White) - lacwhi

1

437

3

Lacost Polo Neck Plain T-Shirt (Black) - lacbl

Lacost Polo Neck Plain T-Shirt (Black) - lacbl

1

437

4

Lacost Polo Neck Plain T-Shirt (Blue) - lacblu

Lacost Polo Neck Plain T-Shirt (Blue) - lacblu

1

437

5

Lacost Polo Neck Plain T-Shirt (Green) - lacgre

Lacost Polo Neck Plain T-Shirt (Green) - lacgre

1

437

Shipping:
100
Total:
2285


We at 100bestbuy are constantly striving to provide you the best shopping experience. We hope you have enjoyed shopping with us. In case of any suggestions or queries, please feel free to contact us.
Our Helpline number:[protected]
Our internet feedback option: [protected]@100bestbuy.com
Thank you for shopping with 100bestbuy
Sincerely,

100BestBuy Customer Care

THIS IS A SYSTEM GENERATED MAIL. REPLIES TO THIS MAIL ID WILL NOT BE RESPONDED.
Dear all: One can judge level of sincerity of 100bestbuy; despite providing details there is no reply or update. This is the worst example of customer care.
No reply and non resolution of complaint for such long time proves that 100bestbuy is total fraud and chor company. Please deal with care.
Dear Consumer complaint: There is no response from your or merchant side. Hope you are in the process of suitably taking up buts its too long and money money is stuck for almost 6 months. Rgds

non receipt of keyboard

I booked a order for the keyboard from my credit points Rs 799/- but not yet received from approx 3 month.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    100BestBuy.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    922
    Pending
    0
    Resolved
    324
    100BestBuy.com Phone
    +91 80 6753 6400
    100BestBuy.com Address
    Salarpuria Hallmark, 15/3@16, 4th Floor, Kadubeesanahalli, Outer Ring Road, Bangalore, Karnataka, India - 560087
    View all 100BestBuy.com contact information