100BestBuy.com Complaints & Reviews

I have purchased a product from 100bestbuy.com on 11.02.2014 by cash on delivery basis. I have got my product on 13.02.2014 and made payments, but the product is not as per specifications. I talked to the representative then they told me to make request online for the return. I filed my complaint on 14.02.2014 for the return. I have got no reply from there. After that i talked so many times on customer care and mail them for the return of money but i have got no response from them.
Reference no. 28973950
Tracking no. [protected]
Name Gaurav tyagi
registered phone no at site : [protected]
contact no. [protected]
customer care no. 080 – 67536400

Reference No. 29387779, Item Code No. 80564, Item Description Combo Pack of 3 Rangmanch Assorted Multicolor Kainaz ( Black), Amount of Rs. 699/-, Product is totally different form the pictures mentioned in the advertisement. Invoice no. is 840821, Invoice Date is 08.03.2014 Saturday . I am unsatisfied from the product the have sent to us as it is not as per the product which is shown in the advertisement & for which I have released the order online to 100bestbuy.com. Please change this product.

Lucky draw conducted by 100bestbuy Please refund my amount of money rs.399. • all participants will get 100% cash-back, in terms of credit points (For eg: if you buy any deal worth rs 100 you will be getting 100 credits points in your 100bestbuy account by which you can buy any products on 100bestbuy) • with this points user can buy any other products on 100bestbuy cash back in credit points is riduculous... This is a cheatable website.. I have deposited rs 399 to the company's account but again he wants rs 8999 to deposit then u will get the acer tablet and samsung s4 and on 25 march lucky draw and u get the samsung galaxy tablet. All over the remarks is negative and no body to trust in that.

I bought two pen drives from 100best buy paid online using debit card on 28 december 2013 Till now they have not dispatched nor refunded my amount... I have been calling and asking since the day i order this... They say always we'll send and sometimes they just cut the phone I also sent so many mails to [protected]@100bestbuy.com and [protected]@100bestbuy.com still no reply I want my money back or ill take it to higher level and will sue you. I challenge i[censored] not refund my money now you'll have to pay any amount i say then For your info Amount loss: rs 130 Order reference nos: 28355009 and 28359156 Registered phone number: [protected] and [protected] Payment confirmed paid online through debit crad

I had placed an order for 05 formal kouton shirts from an online portal 100bestbuy.com. The result was that i received 02 good quality shirts and 03 sub-standard absolutely unfit for practical use.
Shirt size as specified by self was 42, however the order seems to have been processed as a 38 size.
On speaking to customer care they asked me to return it back and i did the same through courier.
It has almost been more than a month since the order has been sent back, and having sought help from the customer care department, there has been not a single individual willing to offer assistance and all my attempts at getting this issue sorted has been a waste of time, effort and money.
After adopting a very stern approach with the executives on the telephone, i spoke to ms. Nisha who assisted and recommended that i put this on an email. But there after there has been no revertal what so ever in context to this matter.
I haven't faced any issues while shopping online with other vendors in india, however, my experience with 100 best buy has been a difficult one.

I finally decided to raise this matter and seek your assistance to help me.
Amount to be refunded :1190 + 280 (Courier charges) = 1470/-

Sir, i was surfing on gmail, when i got an display, stating that stating that i am chosen to buy an samsung galaxy grand at a phenomenally low price. Here is what was stated. Victor 12 mega pixel camcorder (Vc-99) with 100 percent cashback (Exclusive deal of samsung galaxy grand free deal I was about to enter the contest, since the merchant stated that i stand to gain, 24056. My payment would be 3999 and the samsung galaxy grand is 27000. Thus in effect i would stand to gain, 24056. Here is again an except from their site. "victor 12 mega pixel camcorder (Vc-99) with 100 percent cashback (Exclusive deal of samsung galaxy grand free deal coupon) Special price: rs.3999/-rym1529 Delivered in 6-8 business days. Emi on rs 2500 + And this contest was ending in 11:38:22 minutes. They further claimed that i would get the full refund back if i did not win the prize as mentioned in the site here. The dubious catch that they have conveneiently hidden in fine print is that if i do pay 3999 and if i dont win, i really dont get the money back. Instead i get 3999 inr of credit points and no money itself. A current medium of exchange in the form of coins and banknotes; coins and banknotes collectively. These folks at bst buy are not offeringcash or money but instead credit ponts and you are forced to buy from them.in effect whoever joins the contest to take a chance at winning the phone at a price of 3999, is ultimately going to end up buying 3999 inr of thins from the shop, whether he likes it or not. There is going to be no cash refunded. Here is another excerpt from the site. • *10 lucky winners will be chosen through a lucky draw conducted by 100bestbuy and informed by email. • all participants will get 100% cash-back, in terms of credit points (For eg: if you buy any deal worth rs 100 you will be getting 100 credits points in your 100bestbuy account by which you can buy any products on 100bestbuy) • with this points user can buy any other products on 100bestbuy Cash back in credit points is riduculous. These folks are enticing people to shell out 3999 hoping that they would get the phone and even if they dont win, they would have to spend on purchasing things that they never wanted. I feel this is a disgusting, enethical, unscrupolous and dubious means of advertising and i almost shelled out 3999 till i read it for the second time. This eshop should be punished for dubious marketing and i am claiming for mental agaony, false hopes, misguiding me and cheating.

Dear Sir, Previously this company ask for some mobile contest for winning the mobile at very cheap rate but after some time they said that i was not the lucky winner, When i asked for the name of winner they didn't produce the name of winner. Even i contacted then a lot of time but the didn't care. Kindly see details of offer here:- Dear Dr khushwant khatri, Your payment for the Order with Reference number 8744283 on the Merchant Website : 100bestbuy.com has been successfully processed. For your convenience, we have provided the Order Information below. Order Information Merchant Website : 100bestbuy.com Date :[protected]:54:18 Merchant Reference Number : 8744283 EBS Payment ID : 14548325 Payment Mode : State Bank of Bikaner and Jaipur Netbanking Amount : 1609.00 Customer Name : Dr khushwant khatri Customer Email : dr[protected]@gmail.com Status : SUCCESS Second time for my order they send me Rotten Tomatos, again they cheated as i ordered Koutons shirt pack of 5 but i got used lory type shirts. Its really unbelievable. I am planning to file a complaint in consumer court. Kindly see details of this order here:- Dear Dr khushwant khatri, Thanks for your order! Your Order with Reference # 29215349 is shipped to your respective address. Your Tracking Number is F[protected] . Below is the summary of your Order ID: 0 . S.No. Product Image Product Name Quantity Amount Koutons Pack of 5 Shirts (Assorted Colors) 1 999.00 Shipping: 191 Total: 1190 Koutons Pack of 5 Shirts (Assorted Colors) With kind regards, Dr K Khatri mobile- [protected]

From, dileep krishnana


Thippilikkatte marathoor (house)
Rama nilayam
26/17
Kommeri nellikode (po)
Govindhapuram
Calicut
Pin code: 673016
Phone: [protected] to the manager 100bestbuysub ; not reciving odered items sir,
I m oderder one denim jean. but i cant recive the
Items via bluedart courier becuse ur communication problem i didnot get
Any mail, or call, and sms, i am not satisfied ur servise, if i ring
Custmer care no one responding properly, my a/c having credits : rs. 5390, can u return back my credit rupees, to my bank a/c
A/c[protected] icici bank calicut or sent me dd/cheque my address
I cant win my bid samung s4 competition, i am recived the complimentury
Item vox tab 7inch, (u already sent the full damege item, its not workng
) ur compay is cheating the custmer i dont understand why ur compny
Enting damege item. more over you dont sent the bill with this product
You are already plan to cheat the custumer, pls sent me my oderd items
Pls do the needful things as soon as possiblethank youwith regards

From,
Dileep krishnana
Thippilikkatte marathoor (house)
Rama nilayam
26/17
Kommeri nellikode (po)
Govindhapuram
Calicut
Pin code: 673016
Phone: [protected] mail [protected]@gmail.com
To the manager
100bestbuy
Ub ; not reciving odered items
Ir,
I m oderder one denim jean. but i cant recive the
Items via bluedart courier becuse ur communication problem i didnot get
Any mail, or call, and sms, i am not satisfied ur servise, if i ring
Custmer care no one responding properly, my a/c having credits : rs. 5390, can u return back my credit rupees, to my bank a/c
A/c[protected] icici bank calicut or sent me dd/cheque my address
I can win my bid samung s4 competition, i am recived the complimentury
Item vox tab 7inch, (u already sent the full damege item, its not workng
) ur compay is cheating the custmer i dont understand why ur compny
Enting damege item. more over you dont sent the bill with this product
You are already plan to cheat the custumer, pls sent me my oderd items
Pls do the needful things as soon as possiblethank you
With regards
Dileep krishnan

Dear concerned I had booked a combo pack of 5 polo t shirts in 100 best buy on 11/02/2014 by paying Thru credit card an amount of rs 974/-. Ref no. Given to me was 28980887. I have not received any item till date. Their helpline no.[protected] keeps on hold most of the time. By follow ups in 100best buy thru mail they responded on 17/02/14. But no action. On 26/02/14 i wrote again saying that i will launch complaint in consumer forum. They responded & replied that due to courier issue it did not reached to me. But till date item not delivered. Please help

On[protected] i have ordered combo pack of 3 koutons straight fit trousers pack of 3 (Assorted Color) vide order no.[protected]Ref. No.[protected] for which i have made payment of rs. 1165 Through net banking. It is very unfortunate that till date (More than 17 days) neither they Delivered the product nor inform me about the delay. However the tracking no.[protected] (Delhivery) Provided by 100bestbuy is found incorrect. I have tried number of times on their tolled no,[protected] Despite of long waiting {about 8 minute in every call} no concrete answer have been provided. Also they have not respond on email all the acts of this so called selling agency is simply a Fraud and on basis of these facts i can say, that i have been cheated by this fake company. They should trailed under cyber crime act.

I ordered 2 pairs of shoes on Dec 18, 2013 with details as "Puma White Men Boots[protected]" and "Adidas White Men - Basketball Shoes (COMMANDER TD 3 G[protected]" amount deposited online 200 INR with order no as Order Number: 13409831 and Order Number: 13409786.I have obtained above mentioned items till today dated[protected].I tried to call many times on given number[protected] but none is responding.I got payment confirmation on my EMAIL "akgoyal.[protected]@gmail.com" from their company email.I am attaching EMAIL as proof.

I ordered one product on this company. After receiving my product, I got to know that quality is not good. I requested to return my product. After long days, they asked me to send courier of that particular product. I sent and I asked them to refund money. They said that, amount will be credited with in 20 days. But, again they sent another set of product. I didn't ask them to send the product. They are not at all responding to me. Kindly, do the needful to get my amount back.

Dear Sir, Am Prakash KM, I have ordered for an womens apparel, below are the details Reference No. : 28903165 Order Id : 13704166 Seller Name : Suksh Bangalore Warehouse Product Name : Combo Pack of 3 Rangmanch Assorted Multicolor Kainaz I have ordered the above item in 100bestbuy.com on 3rd Feb, They haven't shipped the product yet and they are not responding to the calls properly. These guys are cheating the customers. Request you to resolve the problem. My Mail ID : [protected]@yahoo.co.in With Regards Prakash KM [protected]

I've ordered for 5 shirts and a blazer on 27th January 2014 with 100bestbuy. These people were cheaters. They sent me those 5 shirts on 15th February 2014 after continuous follow up. Even those shirts are of very poor quality, looks as they were used. Even a platform area product will look as new. Until today 25 February 2014, I didn't received my Blazer. I have made my complete payment. I have ordered several products in several websites never experienced such kind of poor quality and very bad customer service. Their customer care number used to be always busy. Even when they pick the call they do not understand english. What a crap!!! I want to return those product which was delivered. Can anyone help me how to get back my amount? Venkat

An amount of 1190 has been already deducted from my acount almost 20 days back. but neither the product has been delivered nor the refund as been made. Firstly they said no amount has been credit to their account suddenly after 15 days i get a mesg that ther acount has been credited with the amount but still neither the product nor refund recvd. On calling no phone is recvd. even if recvd people are so rude they disconnect the call. I neither of reference Id, nor Order no. nothing. as per ther records no order has been placed from my end. only proof that i have is the Bank statement that proves that amount of 1190 has been debited from my account nad credited to their account. Please help.

My name is ampili contact no [protected] email - [protected]@gmail.com . I had placed the order 2nd week of february of combo of 3 rangmanch assorted multicolor kainaz, ethnic wear, but yet not receive the product, i paid the payment through IOB VISA CARD OF AMOUNT Rs.699/-. i come to know that company is cheating me. their customer care service give me a reply. kindly help me to solve this issue and get me the product as soon .

This is with reference to my order of Koutons Pack of 5 Formal Shirts (Assorted Colors) as I received mail request for purchasing the same, Date : 08 January' 2014 & order #28536986, I received my parcel on January 13' 2014 and paid INR 1265/-. I requested courier man to check the items first before paying which he refused and advised in case of any issue they will replace the item immediately. I opened the parcel and found wrong Koutons shirts with very-very dirty (old) condition. I informed immediately to the courier person who advised to call 100 best buy customer service for reverse pick up, I did the same and I was promised by their representative Ms Anisha and Surya that my wrong shirts will be collected free of cost as per their terms and I will get replacement immediately. They had given their senior Mr. Vikas Ranjan's mobile no. as [protected] which was either switched off or no response. It has been over 35 days I am waiting for the replacement. I spent aprox INR 300 for the phone call to their customer care service.

It is clear case of fraudulent and cheating to the customer and advise all customer who buy on line not to buy anything from 100 best buy.

Please suggest legal against 100 best buy company so as to get justice.


Thanks,

SWAPAN KUMAR DAS
New Delhi, India
Mob + 91 [protected]

My Name is Surender Kumar Yadav . Around three months before when I was using my PC on internet, one option was blinking on the display for lottery.

I replied the lottery and paid the amount 900/- twice.(total 1800/-) but my name has not reflected any where.

When I requested for refund they refused, and requested to me that I should purchase some iteem from tham.

When I wanted to purchase some thing they said only 30% of amount will be used from the depositted amount it means for recovery of 1800/- I have to spend around Rs.7500/-

100 best buy is looting and making fool the citizen of India, it should be stopped immediately and amound which they hold should be refunded.

I had ordered for Koutons Gray Blazer on 06/02/2014 and paid amount of Rs.758/- through on line. To day I received mail from 100bestbuy for tracking number but item shown in product immage is not one which were ordered by me they are sending me light olive blazer insted of gray blazer. On calling custmer care they asked me to not take delivery of item. This sight is totally fake online sight. This sight is still showing immage of Koutons Gray Blazer for sale. and shipped me another product. I want Koutons Gray Blazer or refund me my money with panelty.