24X7Fresh.in — Took a subscription of 1 ltr of amul milk & no service no communication and no response when called. | |||||
I am Krishan I paid 24x7fresh.com on 2nd Feb 16 from my payumoney account for 1 ltr of Amul Milk daily for 30 days. They started the service on 10th Feb 16. Starting from 10th Feb 16 the service was 3 days regular 4 days no show 2 days regular 1 day no show 3 days regular and untill now no show at all. I received email from them that they would continue the service from 1st March, but they didn't. I received another email that the service will continue from 17th March but nothing at all. I called them on their customer service no twice but no response the IVRS system said that a call back will be arranged. No call back at all. Initially, I thought they are working to make the service streamline but I am now totally disappointed and do not have any faith in this online company. So, I would want the honourable consumer Court & forum to help me on this issue. My details are:- 24x7Fresh: New Order #[protected] Your order #[protected] Placed on February 2, 2016 12:59:52 AM IST ItemSkuQtySubtotalAmul Full Cream 500 Ml Milk x 30 Days2018012₹1, 324.80Subtotal₹1, 324.80Shipping & Handling₹20.00Grand Total₹1, 344.80 BILL TO: Krishan S WZ-460, Madipur Village, Near Pakki Chaupal New Delhi, Delhi, 110063 India T: [protected] SHIP TO: Krishan S WZ-460, Madipur Village, Near Pakki Chaupal New Delhi, Delhi, 110063 India T: [protected] Was this information helpful? | |||||
24x7Fresh.in customer support has been notified about the posted complaint. | |||||
3 Comments | |||||
Comments
I have not got any response from 24x7. Kindly look into it
Reply
I have tried calling them but no response always call connecting to customer support disconnect eventually so there is no possibility of interaction with customer care to discuss over this. It is equal to no support at all and despite registering complaint on your site I am not getting any response from them at all
There is no response and it is continued disappointment. These people are making fun of legal system for consumer service. It has passed plenty of time already but no resolution at all. What Indian govt is doing to safeguard consumer rights online company like this are taking people hard earned money and they don't fear even government still continue to be in business and not providing services they charge for.
This is not at all acceptable...
This is not at all acceptable...