AbhiBus Services India Complaints & Reviews

Yesterday l have booked a ticket from madiwala police station to Nagercoil at jai Sai roadlinks my report time is 10 pm but I have already reached at madwala police station on 0945 pm by ola auto.Then I called to driver at 1010 pm driver said bus will reach at madiwala police station with in two minutes but bus didn't reach at madiwala police station then I called to driver but driver said bus crossed from madiwala so pls refund my ticket fare. My ticket, call records and ola reached time attached with this file pls take action

I booked online bus ticket through abhibus with Ciry travels. Air condition is damaged, so too much cool in that seat. Whole night too much noisy and not able to sleep due to too much chilled air blowing. I informed to Abhibus customer support, but no action and I asked bus drivers, they also not take any action, talked rudely. They asked me to book new ticket, if want to change seat. Really I felt very bad condition.

I need compensation as well, punishment to bus operator and abhibus also.

Hi . i have booked a bus from Pooja Travels through Abhibus and booking id Av[protected] from Afzalgunj(hyderabad) to Nagpur on 26/08/2023 and ti bus no MH450AT6868 and I Obtained my Boarding point from Afzalgunj which was available stop in abhibus website... In the Evening i called bus driver to asked him where should come in afzalgunj he told me dat bus is not coming to Azalgunj n i asked him why he told dat due some traffic problems... and told me to come another stop which is some much far away to me and when i reached der n asked the concern person why did u changed my pick up point he rudely told me dat if want go board in bus r else dnt board, i wont give refund, do wtever u want, give police complaint also i dnt fear... i didnt except form these bus travels, , take suitable action against them and their phone no are [protected], [protected]

We were supposed to board the bus at 9:40p.m at sarjapur signal . We waited till 12 :00 a.m and were in constant touch with bus operator as well as abhi bus regarding the situation. Neither of them responded properly and AbhiBus gave us free advice to choose alternate means on a Friday night where most of the buses were full and already left the arrival point. We were stranded in the middle of the night with no option but to cancel our journey and return home at that time. Even at this point, the bus operator and AbhiBus are reluctant to refund our money and asking us to wait for the bus with no ETA .The bus operator informed delay of 30mins 11:45p.m.

I booked a ticket for guntur to chennai on 10th june 2023. Bus partner JJ Yatra, Service No:71604, Abibus booking id:AV[protected],
Bus partner PNR:551962/ ZLIPYA0M7. Journey date 10-jun-2023. departure time-22.55. seat :9, Bus Type: Hi tech AC Pushback 000001
boarding point:KAKANI. the driver asked to come to pick up point before 20 minutes, I reached, but as time nearing rain started, the driver number not reachable, by 23.20 when I got his number again he said he did not come into guntur left on the bypass itself. My ticket amount would be refunded automatically, I was waiting for it as it may take 3 to 7 working days. But as till now not got any raising this complaint. As it was the last bus available, missed due to my urgency travelled in lorry and reached. Hence take necessary action on the operator and refund my amout of Rs.1062.00.

I booked a ticket for guntur to chennai on 10th june 2023.
bus partner-J J Yatra, service no:71604, abhibus booking Id: AV[protected]., Bus partner PNR:551962/ZLIPYA0M7. Departure time 22.55 at KAKANI. The bus driver contacted me one hour before asked to come to point early, was waiting twenty minutes before at the point, but as time neared rain started, then drivers number not reachable. By 23.20 his number was reachable but said he did not come inside to guntur, left on the bypass, my tkt amount would be automatically refunded. I was waiting for it as it may take 3 to 7 working days. As nothing happened raising this complaint. Take necessary action on the travels and refund my money.

Hi garena freefire i am from india, I am play freefire more than 2 year's, and my game. so i am talk to suspend my freefire account But i am use any hack or third party app on my all time. And i am purchasing many items on my account so my money is wasted? And i am also upload freefire gameplay videos on my youtube channel..

Chintamani Travels Service number 334754 AbhiBus Booking ID AV[protected] BUS PARTNER PNR- [protected] Journey date 27 May 2023 Seat L2, L3.
Complaint:- Chintamani travel Cabin crew Overcrowded the bus and created suffocated like situation to passengers and causing deadly environment inside the bus by overloading the bus by passenger. Very dangerous situation created by bus crew. Plz take action against owners of Chintamani Travel and AbhiBus company dangerously overcrowding bus and causing danger to lives of passenger and my 8 month old son my wife and my daughter and me also.

Sir I had booked a ticket in abhibus for 1:45 pm but due to emergency issue i cancelled it within 4 minutes but they gave only 400 rupees but the amount I paid is 2100 and they are giving harsh reply to me rude reply from abhi bus atleast they should refund 50 or 75 percent

I booked a bus ticket in abhibus via ixigo on 6th of may 2023. My trip was planned for 8th of may 2023 from Anand Vihar ISBT (New Delhi) to Gola (Gokarnath, UP) in Rahul Travels. Here are details to the bus ticket that was assigned to me.
Booking ID: AV[protected]
Service No.: Delhi-Lakhimpur
Seat No.: U6
Bus Partner PNR: TS[protected]NINL/10363

On 8th of may 2023, when I reached my Boarding Point i.e.; Parking No. 1, EDM MALL, Anand Vihar the bus conductor denied my entry to the assigned bus by saying "apka ticket show nahi kar raha".

Then he provide me a phone number and asked me to cross check with the other person. After calling, the person on call also said the same thing, and in addition he said that " shayad apka ticket cancel ho gaya hoga, galati se."

The conductor then told me "apke taraf se koi booking nahi hua hai, aur hum offline ticket sell kar chuke hain.

Then I showed him my ticket, to which he denied, stating "par ye mere system me nahi dikh Raha hai"

and at last I was denied to board the bus.

1. I lost 1174.80 INR (Ticket Cost)
2. They wasted my precious time.
3. I was forced to take the same bus by paying 1000 INR and then they provided me a seat.

I request a refund of total 1174.80+1000+ a compensation amount for all the hassle I went through.

Dear Team,

I tried booking bus tickets from your website. After selecting the bus and seat, I paid the amount via upi.

After it was successful, I got a pop up saying "sorry your seat is filled" also I got a message that it was unsuccessful and I will get a refund. Based on this information, I booked an alternative bus using my personal contact.

Post this, I'm getting a message from abhibus that my booking is confirmed. Plese cancel and I need the full refund immediately!

I called the customer support, he told he has escalated it and he requested me to write an email with screenshot of message.

PFA screenshots.

Now the customer support executive is not really helping and I get a message saying my trip is confirmed.

Plese resolve and initiate refund today itself.

Regards,

Glen

I have booked a ticket from.banglore to Hyderabad for[protected], actual boarding time is 9pm but they picked up at 11pm and actual departure time is[protected].50am but the estimated departure time is 12pm. This is my worst journey experience in my overall life.

I an suffering with high fever . I just asked driver to stop at medical store but straight away he ignored . If my body temperature increases further then it is completely responsible by driver.

Hello team members,
The bed sheets are not cleaned. And the blood 🩸 marks on he bedsheets. Feel like vomit 🤮. Who is the responsible for the bus cleanup when I asked drivers they are not responsible for the mess which they are telling you guys r nlt providing things.
Please help costumers.
How can we sleep on this kind of bedspread.

Sugama Tourists
PNR:10978401
Vehicle Number:KA 51 AD 2401
Service:ROUTE NO-28, BELGAUM - BANG

Hi dear Team,

The bedsheets were not cleaned and blood 🩸 marks smell, which I travelling by Sugama from Belgaum to Bangalore now.
Below is the details for your reference. On weekend days you charged almost 50% extra than not taking care of cleaning of the beds. Please let me know how can we trust and travel. When we asked bus guys, they are blaming you guys whichever they r giving we are using ext.
Here after we don’t want to use your service I will try to send details to all
My friends not use abhibus for booking.
PNR:10978401
Vehicle Number:KA 51 AD 2401
Service:ROUTE NO-28, BELGAUM - BANGALORE
I tried to upload photo couldn’t able to send hence you guys kept limitation on size of pic!!!

I need solution on the same.

Hello, TEAM FREE FIRE INDIA My ID Was Suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I AmSure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason my I'd details Please review my account again and Unban my I'd . This is my humble request. Thank you ...

my I'd details Player name ABHISHEK

Player uid - [protected]

This is my first time using the ABHIBUS App, and I had a terrible experience. The bus was delayed more than five times, from 12.30 a.m. to 5 a.m., and no correct information was provided to the passengers. We went to Madaiwala POLICE STATION and reported the same issue
No communication or call from ABHIBUS has been received as of 5 a.m. on Tuesday, March 2, 2023. At 5:03 a.m., I received a bus arrival notice ( Thanks Abhibus for sending it, this a perfect proof )[ATTACHING IT]
ABHIBUS should compensate for forcing older citizens to sit on the road for 4+ hours.
Considering this is 100% error from your end, I need both tickets reimbursed as soon as possible.
As proof, keeping the audio recordings of conversations with ABHIBUS/ ORANGE BUS customer service.

Bus Partner Name: Paulo Travels
AbhiBus Booking ID: AV[protected]
Journey Date: 23 Feb, 2023
Source: Goa
Destination: Mumbai

I had booked 2 bus tickets from abhibus for amount of rs 1980, i got a message that our seats have been changed from number 15 & 16 to number 11 &12 which had damaged AC so there was suffocation and no air so was feeling very hot, seats were untidy with almost no cleaning, when told conductor he behaved rudely, felt like vomitting due to this and had to consult the doctor after arriving mumbai, felt dizzy for 2 days, pathetic service.

Money for the booking was deducted from my account but successful booking couldnt happen from their side so refund was to be given to me. but after these many days also refund is not received. it happened on 24th january 2023.

I have booked ticket from Goa to Hyderabad with Jagan travels in your website

Bus no NL07B0918 and seat No L16, PNR : 1467309

I have boarded this bus at Panajim

The reason i booked this ticket is it i mentioned Abhi assured in the website. The bus is not at all in a good shape. I am not sure who approved this bus to travel from Goa to Hyderabad. The bus does not have any plug point to charge mobiles. I think except the driver steering nothing is in a perfect condition.
While driving, the bus is just shaking which is not comfortable for the customer.

Before reaching Karnataka, the bus tires got smoke and it entered throughout the bus for almost 40-60 mins. I am in the emergency exit door and i faced lot of issue with that smell and smoke and then the tire got fire. The bus was stopped at 4-5 am and the bus broke down, it was not in a shape to move forward. The driver and staff were not confident about the bus. The manager, owner didn't even picked up the calls nether responded even after knowing the bus was broken down.

This is just not a complain, i can say we almost the entire crew may be just saved from death, it could have resulted in complete fire to the bus.
The driver didn't help neither the Owner nor the manager. Nobody took responsible. Me and my friend has to take a cab from there to reach hyderabad which costed as 10000+ rupees.

Please do the necessary compensation as soon as possible.
Below are major monetary losses due to vehicle breakdown

1) Bus booking 3035.00
2) Cab cost 10000+
3) 1 day loss of pay because i was supposed to work on Jan 2nd.
4) Other additional expenses like auto, food etc

Almost survived from death

Please donot trust Abhibus. They didn't help me in solving point #2, #3, #4 even after multiple followups. They are just a forum to book the tickets otherwise are not helpful at all