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AbhiBus Services India Complaints & Reviews

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Last updated Apr 14, 2024
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AbhiBus Services India Phone Numbers

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1860 200 9999
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+91 40 3366 7799
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1st Floor, GNR's RV Insignia, Silicon Valley Layout, Image Garden Road, Madhapur
Hyderabad
Hyderabad District
Andhra Pradesh
India
500081

AbhiBus Services India reviews & complaints page 3

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H
Hemant dongre
Dec 20, 2022
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Bus boarding point

I have booked a ticket for my brother on 19/12/2022 from borivali to Hyderabad. Bus boarding time was 6pm and my brother reached by 5.45 pm, after waiting for few minutes he inquired about the bus to which the travel agency said they don't accept inquires booked through app. Still one guy helped and called the driver to which he told a lie that the bus came to borivali point and no one was there and told to come to sion. When we called the...
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K
Kalpesh Mahajan
from Panaji, Goa
Dec 10, 2022
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Refund not received from abhibus.com.

Website:Abhibus.com

I had tried to book ticket from abhibus.com on 22nd nov 2022, ticket was unsuccessful but payment deducted from my credit card rs. 1868.80. It was successfully booked after 2nd try. Payment also deducted from the same account. I had contacted customer care for refund of 1st unsuccessful transaction. As they told me to send all details on [protected]@abhibus.com. I had send all information like order id, contact number and transaction details...
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I have booked volvo bus ticket from Bhawanipatna to hubaneswar dtd-24.11.2022 and thereafter cancelled the ticket due to pesonal urgency on24.11.2022.Then got message for refund of amount Rs770/- but only Rs140/- deposited in my airtel payment bank account on dtd24.11.2022.I had contacted custome care service of abhi bus but neither could not able to get back the refund amount nor able to get good response from abhi bus service regarding...
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E
Elish Anand
from Pune, Maharashtra
Dec 4, 2022
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False Terms Refund Not Received

Website:www.abhibus.in

As per the act if I don't use the services or goods how am I not eligible for refund. And also my tickets being sold to someone as I dont board the bus

I asked for a refund for my tickets as I was not well and couldn't travel and hence I had sent an email but there came an email that I and not eligible for refund.

And also I have booked the tickets same day so how does the terms and conditions fit.
br...
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V
Vijay1403
Nov 30, 2022
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Refund and complaint

Amount deduct but ticket not booked...
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M
Madhu Gopal Sirivella
Nov 18, 2022
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Highly charged for cancellation (Return journey)

I am facing the same issue when I cancelled the back journey. They charged highly. Thanks to your help my previous issue is resolved. Please help me again to resolve this issue.

My ticket costed around Rs. 1499, and I cancelled my ticket one day prior to the journey, I booked ticket as their cancellation policy terms were good. As per their cancellation policy I must receive 95% refund i.e. Rs. 1425. which they also mentioned...
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Madhu Gopal Sirivella
Nov 17, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Highly charged for Cancellation

My ticket costed around Rs. 1499, and I cancelled my ticket one day prior to the journey, I booked ticket as their cancellation policy terms were good. As per their cancellation policy I must receive 95% refund i.e. Rs. 1425. which they also mentioned in the app while booking and also during cancellation. But after cancelling the ticket I got a message saying I will receive only Rs. 642.04. Which is mere 43% . I have been charged 57%. When...
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M
Madhu Gopal Sirivella
Nov 17, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund for cancellation

My ticket costed around Rs. 1499, and I cancelled my ticket one day prior to the journey, I booked ticket as their cancellation policy terms were good. As per their cancellation policy I must receive 95% refund i.e. Rs. 1425. which they also mentioned in the app while booking and also during cancellation. But after cancelling the ticket I got a message saying I will receive only Rs. 642.04. Which is mere 43% . I want to know why I have been...
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S
Stanley A
from Bengaluru, Karnataka
Nov 1, 2022
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Bus conductor misbehaved and start attacking me in bus

I boarded bus from esteem Mall banglore to Hyderabad.
My departure time was 8.40 pm. I reached at 8.43 pm and before 10 minutes i made call to conductor no:[protected] to wait 3 minutes.
By the time I reached 8.43 the bus started to move. I called the conductor he was speaking harsh. I rushed by cab to next point yehelanka .
I need to pay Rs 1000 to cab.
I asked the bus conductor for this not waiting even 3 minutes....
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A
alwari premkumar
from Adur, Kerala
Nov 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not received for booking Id: AU5625133589

My booked bus booking was cancelled by travel agency and it has been more then 2 weeks but i didn't recieve any refund yet. Raised complaint with Abhi bus no one has responded even after sending multiple reminders.

Amount : 1417.50
Email id: [protected]@gmail.com...
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A
Abhinanda Mallick
Oct 29, 2022
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Refund related issue

My issue is as follows-

This is regarding Booking ID AU[protected]. I cancelled my tickets due to change of plans and clearly clicked on the option refund to "original mode of payment".

Yet, the refund was made to my Abhicash account instead of via gpay which was my original mode of payment. And this Abhicash amount is not redeemable and only usable for booking bus tickets. As a customer who hardly books bus...
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R
Rajashekar.p
Oct 23, 2022
Oct 23, 2022
This thread was updated on Oct 23, 2022
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Driver worst behavior and AbhiBus manger behavior

Address:Abhibus
Website:www.abhibus.com/confirmation

We booked a ticket from Mumbai to Bangalore 23.10.2022. on boarding time worst bhehaviour of driver for on small cotton box they charged 800/- they didn't given a slip and after 2 kilometrs distance they stopped the bus and started like went out the bus if are not pay money we will throw-out your luggage.

We raised a complaint immediatly 76951 but didn't taken any action, and Abhibus custmor service manager supporting the driver.br...
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Meri bus booking thi jo ki maine abhibus ke dwara ki thi nagpur se indore ke liye nagpur se bus 10:40pm par nikalni thi lekin bus aayi 12:10 am par hamara luggage thoda jyada tha aur cunductor ne bola ki ye saman apka ham nahi le ja sakty ham itna sara saman chodkar nahi ja sakty thy itni rat ko ham saman kaha rakhty kya karte hamara us sehar me koi nahi tha jisko ham ye saman de sakty hamne bus walo ko kaha apke pass neechy space nahi hai...
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S
Satyanarayana Bollinkala
from Vizianagaram, Andhra Pradesh
Oct 15, 2022
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Poor maintenance of vehicle and rude behaviour of driver

Address:Vishakapatnam
Website:abhi bus.com

Recently I booked a bus from Vishakapatnam to Bengaluru on 13/10/22 in bus booking app 'abhi bus' and the travels partner is Komitla translines bus no.PY 01CY 7994 and the seat booked beside the emergency exit which has no lock and making so much of noise when I took this issue to the notice of the driver and the cleaner they responded in a rude way without resolving the issue....
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G
GovindNemmadi
Oct 9, 2022
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Bad services and heavy cancellation charges

They are charging heavy cancellation charges and they said free cancellation within 1 hour but they did not give free cancellation...
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M
Mamrit
Oct 6, 2022
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Driver fooled me and didn't picked me up

Driver compelled to change me 3 pick up.points and left even after that.
He made me stand for 3 hrs and told me that he left as he didn't knew me...
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S
Subho01
Oct 3, 2022
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Shut down abhi bus agency

Meri behen raat ke 2 baje se sion (e) aparna hotel halt pe khadi hai. Na to bus track ho raha hai Booking PNR[protected] Bus Info - Bus No: AR-01-P-8197, PickupMan No: [protected] - MANTIS, nahi operator (bhagyalaksmi travels) [protected] phone utha raha hai, aur nahi abhi bus wale kuch kar rahe hai. Mera request hai ki aesi agency ko jald se jald bandh karwaya jaye...
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D
Durgaprasad Dandi
Sep 10, 2022
Sep 23, 2022
This thread was updated on Sep 23, 2022
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Regarding Bus service from Jagan Travels and Refund

Hi,

I, Durga Prasad, reserved a ticket with AbhiBus Booking ID: AU[protected] from Hyderabad to Srikakulam for my mother and my brother. The bus didn't come on time. It came 2 hours late and the bus was a normal one. They said that they will transfer to the Main bus at LB Nagar. But they didn't. The bus suddenly stopped and all the bolts and nuts become loose. The bus has only one driver and no extra driver or cleaner. He said...
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T
Tgunni
Aug 31, 2022
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Glshsjssh

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J clin invest the service of questions contact either email or any other person is cancel the e ei e ei email or any payment e...
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G
giveme
from Hyderabad, Telangana
Aug 22, 2022
Aug 22, 2022
This thread was updated on Aug 22, 2022
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Regarding the refund amount

I booked the ticket from Hyderabad to Bangalore. But the service canceled by bus partner . I did not received the proper communication for the same.
And finally Abhibus is not refunded the full amount which I paid for this ticket....
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