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AbhiBus Services India Complaints & Reviews

www.abhibus.com
1
Updated: Jun 17, 2025
Complaints 456
Resolved
89
Unresolved
367
So far, so good. AbhiBus Services India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope AbhiBus Services India will keep up the work and continue to help more customers with their concerns even better 🤝
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AbhiBus Services India reviews & complaints page 3

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A
Ami Thomas
Apr 2, 2023
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Money got deducted from the account but ticket was not booked

I made a booking from Bangalore to Pondicherry on 1/04/2023, Rs.2, 264 was deducted from my account and ticket was not booked. Please refund my amount at the earliest to the concerned bank account....
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S
SERser&&&1
from Hyderabad, Telangana
Mar 21, 2023
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Free fire ID unblock

Hello, TEAM FREE FIRE INDIA My ID Was Suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I AmSure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason my I'd details Please review my account again and Unban my I'd . This is my humble request. Thank you ...

my I'd details Player name ABHISHEK

Player uid - [protected]...
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S
Santhu Koki
from Bengaluru, Karnataka
Mar 2, 2023
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BUS Delayed for more than 4 Hours without any intimation

This is my first time using the ABHIBUS App, and I had a terrible experience. The bus was delayed more than five times, from 12.30 a.m. to 5 a.m., and no correct information was provided to the passengers. We went to Madaiwala POLICE STATION and reported the same issue
No communication or call from ABHIBUS has been received as of 5 a.m. on Tuesday, March 2, 2023. At 5:03 a.m., I received a bus arrival notice ( Thanks Abhibus for sending...
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R
Reeme s
Feb 26, 2023
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Improper bus service

Address: Goa

Bus Partner Name: Paulo Travels
AbhiBus Booking ID: AV[protected]
Journey Date: 23 Feb, 2023
Source: Goa
Destination: Mumbai

I had booked 2 bus tickets from abhibus for amount of rs 1980, i got a message that our seats have been changed from number 15 & 16 to number 11 &12 which had damaged AC so there was suffocation and no air so was feeling very hot, seats were untidy with almost no cleaning, when...
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D
drashty kakkad
Feb 14, 2023
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Refund not received after a month also

Money for the booking was deducted from my account but successful booking couldnt happen from their side so refund was to be given to me. but after these many days also refund is not received. it happened on 24th january 2023....
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C
Chandan Doki
from Visakhapatnam, Andhra Pradesh
Jan 11, 2023
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Bus fare for Goa-Hyderabad

Address: 31-59-1/27,SR PLAZA,F-403,MATHRUSRINAGAR

I have booked ticket from Goa to Hyderabad with Jagan travels in your website

Bus no NL07B0918 and seat No L16, PNR : 1467309

I have boarded this bus at Panajim

The reason i booked this ticket is it i mentioned Abhi assured in the website. The bus is not at all in a good shape. I am not sure who approved this bus to travel from Goa to Hyderabad. The bus does not have any plug point to charge mobiles....
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D
Devika Reji
from Idukki, Kerala
Jan 3, 2023
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Bus partners fault

Address: MANGALATHU HOUSE, Poopara PO, IDUKKI, KERALA, INDIA, 685619

I booked a ticket online and in ticket boarding point was showed as Adimaly, departure time was 9 50. I waited almost 2 hour at adimaly bus stand.. @ 10:24 bus partner called me and said that the bus will not enter into bus stand after 7clk .. Then I asked him why you didn't called me earlier.. and he said he can't call everyone he was busy!! How can a new passenger know about this thing that bus will not enter into bus stand after 7 ?? Bus...
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P
Ponaka vikesh
from Nellore, Andhra Pradesh
Dec 30, 2022
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Bus ticket issued not pick up me

Address: I don't know

I Ponaka Vikesh i booked tickets Nellore to Hyderabad at 25dec2022 but bus operators was not responding so I complain abhibus customer care but they not responding, bus driver was very careless, they not pickup me, i lost my money and time, i report to abhibus but they are not responding very negagence, they behaviour is wrong
Ticket details:-AV[protected]
Amount paid:-1387.00
Do right to me...
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H
Hemant dongre
Dec 20, 2022
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Bus boarding point

I have booked a ticket for my brother on 19/12/2022 from borivali to Hyderabad. Bus boarding time was 6pm and my brother reached by 5.45 pm, after waiting for few minutes he inquired about the bus to which the travel agency said they don't accept inquires booked through app. Still one guy helped and called the driver to which he told a lie that the bus came to borivali point and no one was there and told to come to sion. When we called the...
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K
Kalpesh Mahajan
from Panaji, Goa
Dec 10, 2022
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Refund not received from abhibus.com.

Website: Abhibus.com

I had tried to book ticket from abhibus.com on 22nd nov 2022, ticket was unsuccessful but payment deducted from my credit card rs. 1868.80. It was successfully booked after 2nd try. Payment also deducted from the same account. I had contacted customer care for refund of 1st unsuccessful transaction. As they told me to send all details on [protected]@abhibus.com. I had send all information like order id, contact number and transaction details...
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L
Lassem
Dec 8, 2022
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Cancellation of bus ticket and not getting refund

I have booked volvo bus ticket from Bhawanipatna to hubaneswar dtd-24.11.2022 and thereafter cancelled the ticket due to pesonal urgency on24.11.2022.Then got message for refund of amount Rs770/- but only Rs140/- deposited in my airtel payment bank account on dtd24.11.2022.I had contacted custome care service of abhi bus but neither could not able to get back the refund amount nor able to get good response from abhi bus service regarding...
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E
Elish Anand
from Pune, Maharashtra
Dec 4, 2022
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False Terms Refund Not Received

Website: www.abhibus.in

As per the act if I don't use the services or goods how am I not eligible for refund. And also my tickets being sold to someone as I dont board the bus

I asked for a refund for my tickets as I was not well and couldn't travel and hence I had sent an email but there came an email that I and not eligible for refund.

And also I have booked the tickets same day so how does the terms and conditions fit.
br...
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V
Vijay1403
Nov 30, 2022
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Refund and complaint

Amount deduct but ticket not booked...
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M
Madhu Gopal Sirivella
Nov 18, 2022
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Highly charged for cancellation (Return journey)

I am facing the same issue when I cancelled the back journey. They charged highly. Thanks to your help my previous issue is resolved. Please help me again to resolve this issue.

My ticket costed around Rs. 1499, and I cancelled my ticket one day prior to the journey, I booked ticket as their cancellation policy terms were good. As per their cancellation policy I must receive 95% refund i.e. Rs. 1425. which they also mentioned...
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M
Madhu Gopal Sirivella
Nov 17, 2022
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Highly charged for Cancellation

My ticket costed around Rs. 1499, and I cancelled my ticket one day prior to the journey, I booked ticket as their cancellation policy terms were good. As per their cancellation policy I must receive 95% refund i.e. Rs. 1425. which they also mentioned in the app while booking and also during cancellation. But after cancelling the ticket I got a message saying I will receive only Rs. 642.04. Which is mere 43% . I have been charged 57%. When...
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M
Madhu Gopal Sirivella
Nov 17, 2022
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Refund for cancellation

My ticket costed around Rs. 1499, and I cancelled my ticket one day prior to the journey, I booked ticket as their cancellation policy terms were good. As per their cancellation policy I must receive 95% refund i.e. Rs. 1425. which they also mentioned in the app while booking and also during cancellation. But after cancelling the ticket I got a message saying I will receive only Rs. 642.04. Which is mere 43% . I want to know why I have been...
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S
Stanley A
from Bengaluru, Karnataka
Nov 1, 2022
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Bus conductor misbehaved and start attacking me in bus

I boarded bus from esteem Mall banglore to Hyderabad.
My departure time was 8.40 pm. I reached at 8.43 pm and before 10 minutes i made call to conductor no:[protected] to wait 3 minutes.
By the time I reached 8.43 the bus started to move. I called the conductor he was speaking harsh. I rushed by cab to next point yehelanka .
I need to pay Rs 1000 to cab.
I asked the bus conductor for this not waiting even 3 minutes....
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A
alwari premkumar
from Adur, Kerala
Nov 1, 2022
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Refund not received for booking Id: AU5625133589

My booked bus booking was cancelled by travel agency and it has been more then 2 weeks but i didn't recieve any refund yet. Raised complaint with Abhi bus no one has responded even after sending multiple reminders.

Amount : 1417.50
Email id: [protected]@gmail.com...
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A
Abhinanda Mallick
Oct 29, 2022
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Refund related issue

My issue is as follows-

This is regarding Booking ID AU[protected]. I cancelled my tickets due to change of plans and clearly clicked on the option refund to "original mode of payment".

Yet, the refund was made to my Abhicash account instead of via gpay which was my original mode of payment. And this Abhicash amount is not redeemable and only usable for booking bus tickets. As a customer who hardly books bus...
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R
Rajashekar.p
Oct 23, 2022
Oct 23, 2022
This thread was updated on Oct 23, 2022
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Driver worst behavior and AbhiBus manger behavior

Address: Abhibus
Website: www.abhibus.com/confirmation

We booked a ticket from Mumbai to Bangalore 23.10.2022. on boarding time worst bhehaviour of driver for on small cotton box they charged 800/- they didn't given a slip and after 2 kilometrs distance they stopped the bus and started like went out the bus if are not pay money we will throw-out your luggage.

We raised a complaint immediatly 76951 but didn't taken any action, and Abhibus custmor service manager supporting the driver.br...
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