ABN AMRO Complaints & Reviews

ABN AMRO Bank Credit Card — Wrong bill

Sir,
I ABN AMRO Bank credit Card customer Card No. [protected]. Your bank sends an offer (MMT Money Saver) without my permission. I not received this offer. But send me this offer bill dated 03/11/09 Rs. 5544.19. I request by phone revised my bill your bank customer care officer say revised my bill within 7 day complain no. [protected]. But next Month again send bill. I again call to customer care and lounges complain and complain no. [protected]. And this time your recovery agents call me and pressurized me to payment and misbehave me.
So please revised my bill and cancel my credit card.
Regard,
Shambhu Nath Ram
M: [protected]
Date: 09/12/2009

Sir,
I ABN AMRO Bank credit Card customer Card No. [protected].Your bank add membership fee RS 599.an without my permission. . I request by phone revised my bill your bank customer care officer say revised my bill within 2 day complain no.[protected].
So please revised my bill.&say about exciting offer.
Regard,
Manoj kumar
M:[protected]
Date: 10/12/2009

Hi,



My card no is [protected].



The customer card keeps calling me for offers and that information what they say does not matches the statement.



For example they said that there is some holiday offer and if I want to avail the same then I can go to any of the abn amro bank and pay the amount and the offer will get activated but when I get my creadit card statement I see that my card is already charged for the same for 4961.72 Rs.



Would request you to please credit the same as I do not want the offer as I have already avail this offer in the past. I told the agent the same and he said that the past offer will be refunded and I have to only pay for the new one which did not happen as always promised by the customer care agent.



Please credit the money back in my account.



Regards,

Prasun

ABN AMRO Bank — Credit Card Wrong Charge Amt.

Dear Sir,


I krishnadas s kadam my credit card no.**** **** **** 5114. I pay my total outstanding as Rs.72575/-as pear telephone descous in atm.Dt.28.06.2010 I pay By Ch.Rs.72600 Dt.01.07.2010. Atm At Andheri (West) Infenity Mall, my bill Date.07.07.2010 As Bank Descus. but cheque clear in my bank08.07.2010. abusly bank recive my cheuqe befor two day, whay are pay intrest that month.abn amro is 1 one chiter bank. theay recived my cheque and decres my credit card limet,

ABN AMRO Bank — wrong billing

date description amount
12.10.2007 healthwise prem. Debit 10951.00 ( I have not know about insurance)
12.12.2007 above amount credit to
my a/C for telephonic
discuss with abn amro
credit card agent
12.12.2008 again debit above amount

I have to many calls to bank, but no satisfactorily answer to me

ABN AMRO Credit Card

Location: chennai, Chennai, Tamil Nadu, India

Posted:[protected] by chandraismoon Send email


WRITE-OFF Issue
In 2004-05, I had an ABNAMRO Credit Card, which was renewed, without my consent, and renewal fee of Rs.250/- was debited, which I refuded to pay. That amount was increased to more than Rs.7000/- and was written off, resulting of my name in CIBIL, which has spoiled my reputation.
Kindly inform me, as to how can I settle my issue.

Please guide me what I can do?
Sudhir Nanda
Mobile No.[protected]
My email Id is <[protected]@yahoo.com.

going to consumer court is the best option

same is happening with me . How u handled it

ABN AMRO — HARRASING ABUSIVE LANGUAGE AND MISS GUIDANCE BY THE OFFICER

HEMAL L CHITALIA
CHITALIA HOUSE 3RD FLOOR
274/276 DR CAWASJI HORMUSJI ST
DHOBI TALAO MARINE LINES
MUMBAI 400 002
DATE 24/09/2008


ABN AMRO BANK
CREDIT CARD DIVISION
13/148 SECTOR 10
NOIDA 201301


SUB: REGARDING THE EASY CASH LOAN ACCOUNT [protected]

DEAR MANAGER,

I HEMAL L CHITALIA HAVE A BIG ISSUE TO BE CLEARED AT UTMOST IMPORTANCE .I AM SENDING YOU THE ZEROX COIPES OF MY STATEMENT EXPLAINING THE PROBLEM DATE WISE AS WELL AS NUMBER WISE .STARTING WITH THE NO 1 DATED STATEMENT DATE 15/06/2007 YOU CAN GO THROUGHT THE STATEMENT WHERE IS CLEARLY MENTIONING OPENING BALANCE 47, 174/- INR AND EMI 2497/- WHICH I HAD MADE WITH ALL DETAILS ON THE STATEMENT .NEXT STATEMENT I RECIVED DIRECTLY ON 15/08/2007 AND DID NOT RECIVED THE STATEMENT FOR 15/07/2007 TILL DATE .IN 15/08/2007 YOU CAN SEE THE OPENING BALANCE AS 43603/- INR AND U CAN SEE SOME MORE THING WRITTEN ON THE STATEMENT ZEROX NOW IS THE MAIN ISSUE COMING I CALLED THE CALL CENTRE MENTIONED ON THE STATEMENT AND TALKED TO SURYA AT 24/08/2007 AT 4.00 PM AND TOLD HIM FOR THE CLOSURE OF THE ACCOUNT HE TOLD ME YES YOU CAN CLOSE THE ACCOUNT BY PAYING 43603/ INR ALONG WITH 3% CLOSURE CHARGES TOTALLING TO 45, 817/- INR WHICH I PAID ACCORDING MENTIONED ON THE STATEMENT CHEQUE NO 000085 ISSUER BANK BANK OF INDIA KALBADEVI BRANCH WHICH IS ALREADY CREDITED IN MY BANK ACCOUNT HE TOLD ME THAT PLEASE MAKE THE PAYMENT AND YOUR ACCOUNT WILL GET CLOSED .

THEN AFTER TWO MONTHS I RECEIVED THE STATEMENT SHOWING THE CREDIT BALANCE OF 806/INR I TALKED TO THE CUSTOMER CARE AND THEY TOLD ME TO AVOID IT AS IT IS PAID .

IN 15/12/2007 I GOT A NEW LOAN OF 26000/- WHERE HE TOLD ME TO PAY EVERY MONTH INSTALLMENT OF 1390/- INR I TOLD THEM OK AND ON 15/12/2007 I RECIVED THE STATEMENT WHERE IT SHOWED ME EARLIER EMI OF 2497/- INR I WAS SHOCKED TO SEE IT AND THEN I CALLED THE CUSTOMER CARE DEPARTMENT ON 1/1/2008 AND TALKED TO RIA AT 5.45 PM AND SHE TOLD ME SORRY SIR BUT YOUR ACCOUNT WAS NOT CLOSED EARLEIR AS U HAVE TO SEND THE WRITTEN LETTER TO CLOSE IT .I TOLD HER THAT WHEN I TALKED TO SURYA REGARDING IT HE TOLD ME NOTHING LIKE THIS AND TOLD THAT YOUR ACCOUNT WILL BE CLOSED DO NOT NEED TO WORRY, BUT RIA TOLD ME IT IS NOT CLOSED SO I ASKED HER TO CLOSE IT AND SHE DID IT ONLINE THAT TIME ALSO I DID NOT GAVE ANY LETTER TO CLOSE IT AND THEY CLOSED MY ACCOUNT AS SOON AS RIA CLOSED MY ACCOUNT THE NEW LOAN ACCOUNT ON 15/01/2008 ALSO GOT CLOSED AND I CALLED AGAIN TO CUSTOMER CARE DEPARTMENT ON 19/01/2008 AND TALKED TO ROHIT AT 3.10 PM AND TOLD HIM THE DIFFICULTY HE TOLD ME THAT IT WAS STILL RUNNING AND U HAVE TO PAY EMI 1390/ INR FOR 24 MONTHS .

AFTER ALL THIS I SENT MANY EMAIL THAT PLEASE U CLOSE MY OLD ACCOUNT AND WHY MY THIS ACCOUNT GOT CLOSED I NEVER CAME FOR THE LOAN AND ALL THAT .NOW SINCE LAST 01/2008 I AM PAYING EMI 1390/- TILL DATE OF TODAY AND THE SINCE LAST MANY DAYS I AM RECEIVING CALL FROM UR COMPANY REGARDING PAYMENTS AND THEY TALK VERY RUDELY AND SAY THAT WE WILL JAPP YOU I[censored] DO NOT PAY I HAVE ALREADY SENT THE EMAIL OF THE SAME WITH THE RECORDING WITH THE PERSON .

I HAVE ALREADY PAID 1390/- INR X 9 TOTAL 12510/- INR TILL MONTH SEPTEMBER THEN ALSO THE BALANCE SAYS 26, 227/ INR I CALLED AGAIN CUSTOMER CARE AND TALKED TO JYOTSNA AND TOLD HER MY DIFFICULTY SHE HAS FORWARDED THE COMPLAIN AND TOLD ME TO SEND IT TO YOU ALSO ALONG WITH THE STATEMENTS.

PLEASE LOOK IN TO THIS MATTER AS THEY HAVE BEEN CHARGING LATE PAYMENT WHICH ACCORDING TO ME IF BECAUSE OF YOUR MISTAKE .PLEASE LOOK URGENTLY AND RECTIFY THE PROBLEM SOON AND SEND ME THE FRESH STATEMENT CLEARING ALL THE ABOVE PROBLEMS.PLEASE LET ME KNOW SOON AS POSSIBLE TILL THEN I AM BLIND .

REGARDS
HEMAL L CHITALIA

ENCLOSING THE COPY OF STATEMENT FROM 15/08/2007, 15/11/2007 - 15/01/2008 NOT YET RECIVED 15/09/2007 AND 15/10/2007 THAT U CAN SEE FROM THE SATEMENT AS THEY HAVE CHARGED TWO MONTHS TOGETHER .

Guess you booked tickets online using your credit card.
Now you dont want the tickets?

If you want cancellation then contact the travel agency co not your bank.

Since tickets are delivered and guess they are expired you cant claim for refund of cancellation.

Kindly pay your credit card dues.

Enjoy

Its your fault. You must make sure that your cheque is cleared/deposited/collected into the bank for payment of O/s within 2-3 days. you should ask your bank after due date (4-7 days) whether they received the O/s amount?

I am sure they must have called you after due date that they haven't received the payment. But your busy spending with your credit card.

Always try to pay through online else through cheque. If possible pay through Cash which will reflect immediately. But i never suggest for cash payments . Use card/cheque/online

yes abn amero (RBS)is really a cheatter company,

mr Ravinder we are fully agree with you, i am advise to destroied abn amero credit card

jitender sharma

AMB AMRO - GOLD Credit Card — Miss use of card

My ABN Amro Card is misued by some on the net, and i have informed the same ot the bank within 48 hrs of the fraud, but now bank recovery department is fourcing me to pay the money and they are giving repeatative call for recovery.

Kindly look in the matter or suggest how to take it further.

DONT PAY ABN AMRO!

FILE A POLICE COMPLAINT ABOUT YOUR CARD MISUSE, CONTACT THE SITE WHERE YOUR CARD WAS MISUSED, ASK THEM TO PROVIDE YOU THE TRANSACTION DETAILS.

EVERY ECOMMERCE WEBSITE KEEPS THE FOLLOWING INFORMATION FOR RECORDS -

1. IP ADDRESS
2. DATE AND TIME OF TRANSACTION
3. NAME / ADDRESS

ONLY PEOPLE FROM ABN AMRO CUSTOMER CARE / BASICALLY CALL CENTRE GUYS CAN MISUSE YOUR CREDIT CARD. GET THE INFORMATION AND HANDOVER THE SAME TO POLICE.

DONT PAY ABN AMRO. IF THEY CALL YOU, FILE A COMPLAINT AGAINST THEM!

About the bank - The bank does not get in to the details of the case & they only prefer to irritate the customer.

Forum - Neutral at this stage.

All credit card agencies are the same.

Facing same issue... I mailed many of them..
I first mailed :Cardservices
then : Headcardservices
then Nodal officer (Miss Joshi)

I recieved call asking to make payment and it would be settlement.
I made payment i was informed that i would recieve soft copy by mail and hard copy by courier.

I called the PUNE team after that they use to conference me with delhi and i used get answer that i recieve it soon..
After this happened for 3 months.
One fine day i was informed no settlement is done.


And after that i mailed the ABN team, but i never recieved any mail from NODAL OFFICER JOSHI


Mahesh Ghule
[protected]

ABN.AMRO Bank — Abusive Calls being made to me

To
ABN.AMRO Bank


Ref:Credit Card No [protected]
SUB Abusive Calls made on behalf of your bank from [protected]

Sir,
I am an Advocate of Ho'nble High Court, Calcutta.I am holding an account in your bank at Salt lake and have made investments therein and I have always associated your bank as one of class and high standard.
I am holding a credit card of your bank bearing the number under reference. Last month I made some transactions from the said card but did not receive any statement from your Bank.
That on 18th of July, 2008 I got a call from the number [protected] wherein a person, most likely a collection agent gave me a call .He started off in an extremely rough way asking as to why the bills were not paid. I informed him that the statement has not reached me and further requested him to sent an executive at my place with the statement of Account and that I shall clear the dues by issuing a cheque.
Accordingly an individual came at my residence the next day i.e on 19th July, 2008 for collection of the dues but he was without any Statement of account. He informed me that he was yet to receive the statement of account and that he shall come on the next day i.e on 20th July with the same .
On 20th July, 2008, another call came from the said number being [protected] at 12.27 pm which was attended by my wife. The person on the other end used abusive and insulting language, which only a person of his standards and taste could have used. I was shocked, and felt extremely humiliated when the same was informed to me that when I had specifically had asked the individual to come to my residence on the same day to collect the payment, In spite of that how this call could have been made to me and what occasion had arisen to have talked to my wife in such a fashion which is bad both in law and in taste. For your records, let me inform you that this is not the way/manner that a demand of dues can be made and this act of yours is not permissible under any law. This illegal act amounts to harassment, insult and deficiency of service.

I am hereby calling upon you to look into the matter and take appropriate steps against the person who made the call and inform me of the same regarding the steps that are being taken from your end or at all.
I am also requesting you to kindly provide me with the name of the individual who called at my number after going through the concerned records so that I can take appropriate steps against him in accordance with law.

Yours faithfully

Rajib Mohan Chatterjee
Advocate
EC-28, Salt Lake City
Kolkata700 064
Ph:[protected]
Date:20.07.2008

ABN AMRO Bank — Abusive Calls

My Name is Shailendra Dixit.

I am from Mumbai.

I have been getting abusive calls from Tel. No. [protected] from some one claiming to be a representative of ABN AMRO Bank (now renamed as RBS Bank)and asking me to furnish Contact Details of one Mr. Rajesh Gupta who works in my organisation.

This abusive caller claims that this person has some Loan Outstanding with RBS.

I do not furnish details to unknown person & hence did not provide any detail but the Representative had been repeatedly calling me up leading to Arguements & Fights with me on phone,

I had also called Police Help Line No. 100 and taken this person on Con-Call on 30th September at 2.47 pm and again called up at 2.50pm without the representative on con-call and informed the matter.

I want that strict Action should be taken on such Agencies who trouble Innocent people who have nothing to do with any Defaulter.

Also, such Banks should be penalised for such conduct & unscrulpous means to harass Citizens.

[protected]

Sir,

I am P.Manjula. My husband's name is S.M.P.John. One of my relative has taken ABN Amro Bank credit card of in my husband's name and used the card without our knowledge to the extent of Rs.3 L (approx). and defaulted.

We came to know about it when ABN Amro recovery agents approached my husband in the month of May 2009. Till then we did not know about the existance of the said card. After enquiry into the matter like where the card was delivered and who has received the card, only then we came to know that the above relative was involved.

We then met the ABN Amro recovery agents along with the relative who has used the card and given a letter to ABN Amro saying that we are nowhere concerned with the above card and the person who has used it will make the payment. In the same letter ABN Amro recovery agents took the undertaking from my relative that my relative will settle the payment.

Inspite of the above, ABN Amro recovery agents are continuously harrasing my husband for the last one year for settlement of this payment as my relative is not making the payment. We are from lower middle class people who depend only on the salary for existance, we are unable to face this problem. Due to this problem my husband is not only suffering from mental torture and harrasment from ABN Amro recovery agents but also he is facing the risk of losing his job as they are continuously calling up office and visiting his office.

Sir, i humbly request you to kindly help us in this matter immediately as they have given deadline to settle this matter within one week.

I shall be very grateful immediate response.

Thanks and regards
P.MANJULA
[protected]
Hyderabad
email ID: [protected]@gmail.com

3 lakhs ??? and you never knew ??? noways stop lying . abn amro credit limits are not more than 60 70 thousand on the average if your card's limit was 3 lakhs then you must be big shot and it is sure that on the 1st lakh's default they must have informed your husband - i know this industry too well.

so you guys wanted to play game with card company now face the game of the card company ;)

i given these comments because no banks has the telephonic system to offer credit cards please requested to banks who are offering credit cards please contact me on [protected] thanks dont ignore for casual dustbin .
PRASHANT KUMAR GUPTA

but why do you need a credit card ? same things can be done using a debit card - banks normally offer credit cards to people who they feel have good credit - if for any reason you need a credit card you can get it against some fixed deposit - go to icici bank and ask for a credit card which is offered against some deposits.

This should solve your problem

i looking a credit card as soon as because i want to apply for personal loan so if i have credit card so i can get loan soon, i must need as soon as possible my comanpany is not listed but which i am working that comanany sister of concern comapany. so that is main problme for me i have wedding of my brother and i looking 2, 00, 000 lakhs loan if possible then please let me know
thank you
kailash joshi
[protected]
[protected]

Ask for the complete statement of account since the loan was opened.
check for the payment which was made by you.
if that payment is showing up there - ask them to go to hell - write a mail to banks ombudsmen and rbi
to me its seems that abn amro is in the process of winding up operations in india

ABN AMRO — Mental Torture

My name is Karthick, Im using my mobile# for the past 6 years. For last 1 month I keep getting calls for the different unknow numbers and asking for Mr. Santhosh. I replied to them its a wrongly#.

Today I got a call from the[protected] and the guy asked me for Santhosh to repay the loan. I said its a wrong number but this guy didnt listen me and talk me so rude.

I advised him not the right person but he did not bothered my words.

I gave him my Company details and my resident but then too he didnt belivecalled me.. called me and disturbed a lot in a meaningless words.

I dont remember this guys name but this I have him phone#[protected] call time is 10:36AM date 11/08/2011. I wanted you to take necessary action on this guys for speaking in painful words.


The other phone#s received from a female rep are[protected] &[protected].

Nokia uk online promotion

Dear, Sir

I have received a SMS message from Nokia saying: Congratulation! your mobile no.has won (GBP) 750, 000pounds in the ongoing nokia mobile promo. For claims, call [protected] & email: Nokia.[protected]@hotmail.co.uk and another mail from Dr. Jemes [protected]@nokia-corperationoffice.co.cc ask me send informations to british airways corurier and i'm do
they send me 3 choese and price cargo

Is it real or scan? please advise

Dear sir.

alsalamo alikom

I'm reciving message at my mobil No: [protected] from : [protected] say .

you won 750.000 pounds send your nime and tel. to nokai.[protected]@hotmail.co.uk

my nime is : tariqe mohamed abd alrahman mohamed

tel.: oo[protected] [protected]

ID:[protected]@yahoo.com
r that truest

ABN AMRO Credit Card — excess charges

in month of augest i made final payment of 6551 INR they diposit my check after due date and send onother bill with late fee and today they send me bill of 1471 INR when i paid full payment in month of augest

please do the need full