Sep 28, 2019
Updated by Tinderpal Singh I logged a complaint to acer for this matter and they send the service engineer, who diagnosed the issue as keyboard not working and promised that it will be replace within weak but it is in pending state since then. It's been over a month and yet the issue is not resolved.
Sep 29, 2019
Updated by Tinderpal Singh So i wait for Acer india reply, My phone received calls from 7 am to 9 pm indian times.i think that this is a big matter i seen there is too much complaints of acer and thier employees, if acer did not send my keyboard in these next 72 hours or no update about my keyboard dispatch number, then i will file a case against shop owner, seller, acer distriputer dealer authorized seller partner.its my warning to acer because i lost my too much money in these days and i buy the laptop only after told to sellers that i want a laptop for online work video editing youtube facebook creator and a apps making work, i make animation also and i am starting my websites 2 websites last year but in now 6 september is my last day of 2 domains and i have save these id paasword all in zip file with lock in my laptop for renew again for 2 years now i lost my website and i have nothing, i have not post any video on internet i did not write any blog, my whole work coming from home and 24/7 servers i buy 2 month ago but my whole work is now fail and i am going everday in loss, so its requeat from my side you can think or anything else, if my keyboard does not arrive from in next 72 hours then i expose acer india and cmt on call service at home by acer in public in court in internet, almost these losses make me mentel.
if this will happen with you acer manager then you feel how a buyer and user feels after a bad service, last week i call to acer care and your excutive didnot complete whole call and he disconnect call, i save all calls all files on mobile, i record all calls and alao take backup for compalin in district and higher court, to show how cheat acer to indian customers...thanks very much maybe acer india team understand, i copied all compalin from consumer compalint website Also for submit in report, because only 5 to 10% people about consumercompalint website but if my keyboard not recived then all indian will know about this site and you dont identify how much compalints coming on sites, because i sold 10 piece same laptop as buy me same model i recommend to 10 more friends they also buy and they 10 person also lived in patiala and they also facing same issue from september 3rd that keyboard is not working and they still complaints but next time i didnot put comment here, i upload 10 fir on acer same day from Patiala And upload fir copy here.
thanks to consumer compalint website which will care about indians and thanks to indian government which is working for peoples not for private companies like fraud acer type companies, acer asus are fraud, china leave india, take your product at home, we did not need any chines things, china is world best thief in technology..