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Acer India Complaints & Reviews

1.5
Last updated Mar 2, 2024
Complaints 798
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236
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Acer India reviews & complaints page 12

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A
Ameer Sheikh
from Mumbai, Maharashtra
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new acer laptop is dead. case id : 3311970i

Address:401107

Hi,

I purchased acer aspire 3 a315-41-r95s on 25-august-2019 from vijay sale mira road branch, the serial no: nxgy9sl0018490e2d13400 and snid : [protected]. After using 3 to 4-time use, laptop not working.

I called acer customer care for the same issue on 28-september-2019, customer care executive has given me the basic troubleshooting, after troubleshooting laptop starts working. Next day again the same issue...
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H
Himanshu,
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

warranty support and not response

Address:Khora colony Noida sector 62a near ss international school mob 9717187253, Gautam Buddh Nagar, Uttar Pradesh, 201301

Acer had complained that my right side speaker is not playing, so he came home and took the speaker, since then i have not received any response from him so far 1mujhe apne laptop ko jald se jald theek karvana hai month is going to be done. The date was compiled on 13/09/2019, when i called customer care, he is saying that when it will happen, when the goods will come, it will be done.
My id acer 3285892i...
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T
Tinderpal Singh
from Mumbai, Maharashtra
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laptop keyboard not received & wrong window updates provide

Address:Shadipur, post office bhunerheri,pincode 147111 , TEHSIL AND DISTRICT PATIALA (147001)PUNJAB, 147001

Hi, my name is tinderpal singh and my complaint against acer india laptop company, my work as this - i am video creator on youtube facebook like and make firmware roms modified any android phone, i give free services to all indian customers who have subscribed me on youtube channel tinder technical, and i purchase a 38000 rupees laptop in 30 july from acer and original microsoft window, but after purchase acer laptop starting problems in...
+2 photos
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N
nileshnew
from Mumbai, Maharashtra
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worst support on laptops

Address:Borivali, National park, Mumbai City, Maharashtra, 400066

I have called on 26th sep 2019 due to acer laptop screen gets white and flickering.. The support engineer shared link to update bios... After updation that laptop completely stop working... And i have paid extra charge to reslove this problem... All engineer who are giving support from call center... Not even know the actul issue is...

Even acer dont have best authorised service center in mumbai... Service centers not even...
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Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi, my acer laptop crashed on 3rd sept 2019, which i bought online on 6th april 2019. I logged a complaint to acer for this matter and they send the service engineer, who diagnosed the issue as keyboard not working and promised that it will be replace within weak but it is in pending state since then. It's been over a month and yet the issue is not resolved.

I have mailed them multiple times but each time they tell me to wait...
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R
Rupanraj
from Mumbai, Maharashtra
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laptop screen defect

I bought it from amazon. Within 2 months display is distorted with some colors at the bottom screen. It is distorted from the startup screen itself. My friend owns a computer shop. So i went and ask about the problem, he said it must be the hardware problem and told me to claim to repair under warranty. I mailed many times to customer care, still i didn't get any response. Acer india must notice this problem and solve it as soon as possible....
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N
niz04
from Darjiling, West Bengal
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acer nitro 5 spin display faulty

Address:700154

I have bought this laptop in 2018 and till now laptop is facing soo many problems. keyboard have been changed 4 times after soo many mails and tweet and ignorance is there top priority. i was facing screen issue from start. But i ignored it but suddenly from one small black dot it kept increasing to 2 now there are white dots too, total nine dots. i asked acer first they said they don't cover this in warranty(pricey screen). again i tweeted...
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B
Biji C Mathew
from Adur, Kerala
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delay in servicing my laptop

Address:Chiryathu building, YMCA In., Thiruvalla-1, Kerala, Pathanamthitta, Kerala

I am purchase acer laptop on 05/06/2019. On 17/08/2019 display of laptop broken while watching a video and complacent registered on same date. On 19/08/2019 service technician from service center visit my office and laptop is taken for repairing. But unfortunately the same is not repaired even after 10 days lapsed. Now i hate acer products and i never recommend to purchase acer products to my friends and relatives. I will start a campaign...
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J
Jyoti Sheoran
from Mumbai, Maharashtra
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charging port in acer laptop is not working

Address:New Delhi, Delhi, 110009

Laptop serial no. Nxgg2si0047010bc807600
Model no. Es1-132
Easy care serial no. Ecn[protected]
The laptop is not getting charged even though the charger is working on another laptop. To my best knowledge there might be some problem in the charging pin on laptop. My laptop is in warranty till march 2020. Please see to the matter as soon as possible because i need my laptop on daily basis....
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R
Ro1malik
from Mumbai, Maharashtra
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laptop repair is taking ages..

Address:Mumbai City, Maharashtra

Hi, i've bought acer aspire 3 (A315-41-r45r) laptop just 2 months ago and from first day itself, some keys such as "8", "enter", etc were making some kincky noise.
So now i'm facing total keyboard failure from 6th aug, acer technician ordered a new keyboard replacement for it (Seeing that something is wrong with the connectors of keyboard). (Case id: 3232702i)
So, from then acer hasn't responded back to me regarding that part,...
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S
SatyajitC
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product not delivered after purchasing

Address:CK Block, 700091

Hi team,

Its been 20 working days since i have purchased the warranty offer along with the gaming mouse.
I got an email stating that i will get a call back from the service desk in 10 days, i didn't receive any call regarding the same. I didn't get the delivery information of the mouse also.

Please take a look into the issue. I have attached all the details in the email below. And please find my details...
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अतुल अक्श ध्रुव
from Mumbai, Maharashtra
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about acer laptop centre

Address:Shop No. 27, Raj Plaza, 75, Rajpur Rd, Bhel Chowk, Ravindrapuri, Hathibarkala Salwala, Dehradun, Uttarakhand 248001, Dehradun, Uttarakhand, 248001

Hello myself atul thapliyal from dehradun, uttarakhand.in sep 2018 i went to the acer computer centre raz plaza dehradun for new battery for my laptop acer aspire 5755 and talk to the mr. Ritamber for this but he told me to buy a duplicate battery from his friend local shop. First i refuse to buy duplicate battery because i know the local fake market. So, mr. Ritamber suggest me to buy duplicate battery intead of provide me original battery....
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Address:602-Ashadeep Building,9-Hailey Road, New Delhi, Delhi, 110001

I purchased an acer aspire laptop/ notebook no a315-32 from croma, odeon, connaught place, new delhi-110001 on[protected] with 1 year warranty plus 2 year extended warranty.
The sl no is: nxgvwsi0048310a7a17600
Snid: [protected]
The computer is hardly working as it goes into buffering and is very slow. It cannot even send emails with a long list of receipiants. It cannot take attachments. Its google crome is also not functioning...
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N
Nikunj kahar
from Surat, Gujarat
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acer desktop branced system not cover in warranty

Address:Surat, Gujarat, 394315

Dear acer team,

I cash id is a 3186593i.

Please check a my issue & solve my problem.

My problem is network port not working in this system.

Acer surat service center in not cover in warranty because this system is a working in dusting in motherboard..

This complaint is a 7 day delay and not solve this my problem.

Please check attachment motherboard...
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C
chunavati
from Mumbai, Maharashtra
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detachable laptop purchased keyboard mouse not working properly

Acer detachable laptop bought three months back, is in warranty period.
It is detachable laptop.
Keyboard and mouse not working properly sometimes work, sometimes not.
Lodge a complain to acer service centre on 4 th june.
But only via mail company is giving response it will take time, work is going on this issue.
Reference number-acr0611698
Case id[protected]...
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S
sarvesh porwal
from New Delhi, Delhi
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central processing unit

Address:206001

URGENT

Office of The Joint Director Prosecution Etawah (UP)

Latter No- Abhi-2019/comp./351 Date:[protected]

To,
UV Technologies Pvt. Ltd.
71 (L G F) Masjid Road, Bhogal,
NEW DELHI-110014.

Dear Sir,
YOURS SUPLIED DESKTOP ACER CPU MODEL VERITON NO. M4650G, SR.NO. UDVQ8S/151J0603030 IS NOT WORKING AND WARRANTY PERIOD RUNING NOW. SO THAT MY OFFICE...
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P
palgaurav
from New Delhi, Delhi
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rma delay

Address:110094

So, I bought the Acer KG241q monitor from amazon in November 2018 and the monitor worked great untill 21st of May 2019 as on the night of 21st the display went blank suddenly and then I heard some noise from the monitor after which the monitor never turned on so, on the very next day I contacted Acer's customer support where the representative registered my complaint and gave me a complaint ID for the same which is 3145977I ( that is a capital...
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M
Manesh Sapate
from Delhi, Delhi
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laptop battery not connected to laptop

Address:Bajajnagar pratap chuck shree automobile, Aurangabad, Maharashtra, 6959
Website:7

Acer laptop purchuse tumorous to problem is a not canected to battery in laptop
My acer laptop 🔋 battery not canected to laptop
Charger canected to on may laptop remove charged to off may laptop batterry not is a canected plese help me and rrsue may complaints tomorrow. Sée laptop men problems to not battery laptop 🔋 not canected
To product men problem please help me tomorrow...
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A
Ajay Kumar Bunga
from Delhi, Delhi
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car service

Address:Hyderabad

Dear sir/madam,
I have given my car to acer motor services hyderabad. They have removed the screws but did not fix them back due to which my car door is broken. On asking them, they are behaving rude and not taking any serious responsibility to fix the issue. The mananger himself is saying to send pics of the identified areas where all screws need to be fixed but how could a common man understand where are they missing actually. Don't...
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A
Ajay Kumar Bunga
from Delhi, Delhi
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faulty services

Address:Trimulghery, Hyderabad, Andhra Pradesh

Customer Id: [protected]
Job card number: JC19000915
invoice no: 007/BR/19000972
Date: 16/04/2019

I have given my Baleno Alpha Car in Acer Nexa Hydernagar (which goes to Trimulgherry), Hyderbad, to replace a mirror body case on the left side. They have returned my car after a long delay of two weeks than unsual 3 days. I took the vehicle and returnred home. When I tried to close the door from driving seat,...
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