Acer India Complaints & Reviews

My complaint of faulty product is closed without resolution. They provided me a faulty laptop and only once the engineer arrived and after that 1 month later they closed the complaint without even notifying me. the product is not even repaired. Alomost 3 years warrenty is still available....

I ordered Acer Helios prediator 500 laptop on 5th Sep, 2020 and received my with defective machine. As per your engineer, there was fault in motherboard. I requested them to replace my machine because I have'nt used it. it was like this from their side.
after 15 days they called then said we don't have replacement policy.

I want new machine or complete refund of my amount including interest of EMIs...

Approximately 3 months back i bought acer nitro 5 laptop. On july 24 it stopped working so i registered a compliant on 27 july. The engineer came to visit 15 days after i registered the compliant to replace the keyboard but after checking he realised that the problem is in motherboard and he told me it would take 2-3 business days to change the motherboard. But since then there is no update of changing my motherboardThe online portal is showing...

It has been 2 months i have been complaining about some software issues regarding my laptop which on february, 2020... People from service center came took my laptop and returned me on next... And i found that my laptop's front pannel and hindges are broken
A techanician also came to my home to check and took out the front pannel and broke it... And now i have been using tape to keep pannels entact
I have been complaining to...

On 14 august 2020, i purchased nitro 7 laptop. At the time of purchase i saw on the box the manufacturing date was march 2020.
Now after just 3 weeks of purchase the laptop is running into mechanical issues. So, i had to register a complaim and started looking for the snid. That's when i saw another manufacturing date on the back which was june 2019.
Upon contacting cc they conveniently say it is a printing mistake at all 3...

I purchased a laptop from flipkart on 4th of august, 20 and the display just blacked out on 26th of august, 20, within 22 days. I went to the service center and got to know it had a manufacturing defect as a board inside the laptop was defective. The service center told me it will take 15 days for the new part to come so i kept waiting and after 15 days they told me the new part also had some fault so it will again take 15 days for a new...

I had given my laptop for service at your service center at byte interface Ahmedabad Gujarat for service number 3644241i. The service center has broken my hinge while repairing the laptop and now they are not taking the responsibility for the same.I need the support asap!.i would be highly grateful if you could look into the matter. I would request you to take immediate action. I had also attached the images of the problem....

My laptop got damaged on 01/08/2020 & on same day I have submitted my faulty laptop at authorize service center and being informed by concerned person that same will be repaired in 5-6 working days and i can collect the same. After 06 days, I called at service center whether my laptop got repaired or not for which he informed that they had ordered the part & will rectify the laptop issue in next 2-3 days. Again after 03 days, I called and...

I have honour to inform you that 5 years ago i bought a acer laptop. My laptop model number is -Acer travel mate 4740z.Few days ago my laptop body have broken . One week i visited acer's service center to change my broken laptop body.But service center told me that this model number laptop body are not built by company.Then what should i do?please help me.is company responsible for this?if they don't provide it's parts then why they sold...

I have ordered this acer aspire 5 laptop through flipkart and dispatch dated on 14/2/2019, it has been repaired three times with in the warranty period and the laptop is not functioning now and seems to be a manufacturing defect product, i found this laptop worthless and unfit for the operations, the same is suffering innumerable defects such as manufacturing and defective mother board, so i kindly request you to substitute with a new onebr...

I just baught this new laptop but their cd tray is not working. I think it was block. I cant play any cd due to this problem. Please understanding my issue and solve it as many a you can....

I complained on 20/7/2020 that my laptop in not turning on and my case id is 3589226l and this problem is not solved till today...

You have sent me out of warranty laptop .how can you do that? i purchased this from amazon. amazon is asking for service denial letter from you.either you solve my problem or send service denial letter. if warranty is not there you will withdraw from your responsibility. the serial no is UNGNVSI02483014D577600 and SNID 90587483 or mail me service denial letter then only amazon can do something .solve my problem...

Hi paledhara hasmukh advocacte
My acer laptop s/n: nxgd0si[protected]

Keyboard and problem, power problem only one year passed from purchase...

I have purchased laptop before 3 months.
Now its not starting....

My laptop is not opening until we turn on/ off for the five times then it opens and webcam(camera ) not working and ear pin point alsi not working. And my mobile no. is :-[protected]...

I had purchased acer laptop from your one of supplier, the product is creating problem from starting, now window is not turning on. I am calling to customer care center but they didn't respond....

I am bay acer aspire lapte and 7 months ago face meny problems now my laptop turned off and charging not working please acer customer care solved my problem acer engineer not come and not resolve my problem please comment check my laptop and repair properly...

The CPU is dead and is under warranty....

The cpu has become dead and is under warranty....