Acer India Complaints & Reviews

Dear sir,
I have purchased acer laptop lap acer ntr05-an515q-2rsi.002, s/n - nhq2rs10027290 on 28th of sept-17 from tej computer sainik market ranchi on 27th of sept-17, the mrp written on the box is rs.74999/ but he has charged rs.88200/- tej computer sainik market main road ranchi invoice no-tc/1718/04549, tej computer has purchased this item from acer distributer origin infotecl commerce tower main road ranchi @ rs.86950/ invoice...

Hey,
This is aman deep singh from delhi, india i had purchased acer laptop es15 on 17/03/2016 and now i am facing some problems related to the keyboard keys are working properly and some time 2 no key working contiusouly when i came to know that my warranty is about to die i contact acer c. Care no which i got from google [protected] regarding the issue but unfortunately they were not able to help me they said me that you have to send...

The following computers and ups installed at electrical section, kizhissery not working. Please repair the computers at the earliest.

I.

1.6551. Acer. Pc.06
2. Ip address: 10.254.143.16
3.net mask: 255.255.255.192
4. Gate way: 10.254.143.1
5. Acer – uxvssi169g0974868

Ii.

1.6551. Acer-pc-05
2. Ip address – 10.254.143.15
3. Web mark: 255.255.255.192br...

Hi,
This is avneesh from lucknow, india. I had purchased acer es1-571 (Pdc/4/500/15.6) on[protected]. Now i m facing some keyboard related issues in this from last few days, some of keys are not working and mouse pad is also not working properly.
When i came to know that my warranty is about to die i contact acer c. Care no which i got from google [protected] regarding the issue but unfortunately they were not able to help...

I invite your kind attention that, we bought a new monitor from your company on october 2016. Since 16/09/2017 the monitor is not working. So i registered my complaint through online on 18/09/2017 (Complaint register no 2427009i). They respond immediately, then the service man came on 20/09/2017 and replaced the monitor. At the time of replace the monitor i noticed that the new montor display is green in colour and one single white dotted...

Complaint no: 2434952i

I brought a acer laptop in esquare computers kottayam, kerala on 31/8/2017. Performance and battery life of the laptop is too good. But charging adapter was dead within 20 days. Then i go to the acer service centre and they replace a adapter within 4 days but it is not original adapter. Iam not satisfied with the acer service. So, i kindly request to a prompt reply to me.
Service centre : technoline...

The first laptop ordered on 4-apr-2017 via flipkart was a defective piece delivered with a software problem, flipkart got it replaced on 10-apr-17, the replaced laptop worked fine for 4 months now again having problem... I registered my complain on 15-sep-17 (Case id 2422445i), also personally went to acer service centre gurgaon, at first instance they said it is battery problem shall get it fixed by evening... Then in evening at the time...

I bought acer one 10 tablet from dehradun in 2015 and little did i know that i'd made a real bad deal, the reasons are stated below:
Since day one, the tablet never worked properly and had to give time and again to the dealer for sorting the problem, who in turn never rendered satisfactory after sales service, as he knew we had to leave india after a month, he did only temporary repairs.
Then we relocated to kenya for 2 years,...

I have mailed the complaint on 28.08.2017 and the case id 2398685i generated on 29.08.2017 but till date no technician has attended to this office for rectification of the computer even though a passage of 72 hours. The office work is badely hampered. Do needful action immediately, this is very poor response to attend the warranty.

B. R. S. Pattanaik
[protected]...

It is highly disappointing to see that a consumer company like acer does not take after sale service too seriously, even if the issue is highly escalated. As per aforesaid subject i have been following up for an issue faces since june 14, 2017 however after months of enormous follow-up an engineer visit was scheduled & it was confirmed that hard drive was also replaced and issue has been resolved.

I was provided ok report...

I bought an acer laptop i5 dated 17/06/2017, Invoice No.: N.PLA-2-1144, after one and half month my laptop display gone and showing black screen, but laptop is working external monitor, after first complained acer service center engineer comming my site and look it and found display screen is currupted, but he is not able to resolved my laptop display problem, he says if i am go personally to acer service center then hand to hand changed...

Respected sir, i bought an acer laptop aspire e15 s/n. Nxgdnsi00463710d3e7600 on 8 jan 2017.
It's creat a lots of problem especially on hard drive and so regarding this on 31 july 2017 i lodge complaint having no. 2360261i then customer care executive said engineer will reach your home between 2 to 3 days till now no one came yet
On 4 aug again i contact customer care executive said engineer will reach your home between 2 to...

Sir, i bought an acer monitor on 5-sep-2015. And i replaced it before 6months due to a problem.in this monitor it blinks the screen and it automatically off after 1-2 hours. So i request you to repair/ replace it as soon as possible. Monitor serial number: mmt3fss[protected]b00 my address : kandathil nikarth ezhupunna po cherthala. My phone number : [protected]...

Res sir,.. Sir my laptop keyboard and his battery portion is not working.. And so regarding this on[protected] i lodge my complain having no 2286355i and on[protected] i again send mail to acer about my complain statuswith attachment od invoice. At that time your customer care person says that in 3 days we contact you and then ask about your adress where we can come and give you service means on site service because my laptop is under guarntee.....

Complaint no. 2332325i

Sir,
My name is alish ingole i purchased acer laptop from lotus store shankar nagar nagpur on 30/6/2017...
Got defective product when i taken that laptop from 1st day i am facing same problem like curser not moving properly and that curser selecting automatic anywhere that thing i told to shop keeper on the same day. Exeutive said this is manufacturing defect i'll get new laptop till...

Dear sir/madam, i dilip kr biswas, had purchased the acer laptop under s/n - nxgoysi01171500bec6600 and mode is r3-13it-p71c when i was trying to active my ms office 2016 and click on active product key that time message was display that your product key is 25 character and typically found in your product packaging but couldn't see any product key in my package that is why i was contact to customer care and told me for my product, have to...

Sir
I used my debit card while trying to extend the warranty period of my laptop acer aspire es15 purchased on 29 jun 2017. Product ser no is nxgkqsi00170801f3a3400. Purchased from logtech infoway pvt ltd tvpm. Invoice no a 3472the actual payment was rs 825/- but errouneously debit from my account a sum 1723/- please refund the money i. E. 1723/- in my sbi a/c no [protected], ifsc sbin0010691....

Dear. Sir

I was buy one acer laptop on 28th of june17 the costing of that product is 35k (Inclusive all taxes) but in the invoice i was notice different product srl. No, when i was informed they told me do it by your self it will not effects your warranty also my warranty is not showing as they promised 1yr but in online
Its showing oct17 my warranty will be finished which is supposed to be 29/06/2018 as they told...

I had purchase acer laptop from on 13/06/2017 my snid no is [protected].
From day of purchase its getting hang several time in a day and i have to restart again and again not even a single application working properly i request you to take quick action towards my complaint and replace my product as soon as possible. This agency is fraud. They are making fool to customers' can not even open office and all other application its making...

Respected sir/mam, i am sumit shah studying cain delh (Mobile no:[protected]), i bought laptop worth 50000 model no:acer aspire f15 f5-573g-59v4 from acer store. While purchasing they guaranteed 5 to 6 hours of battery backup. But it is giving less than 1 and half hours. I lodged complaint about 10 times regarding the issues. Even went to service centre for 3 to 4 times. They are behaving very rude, ruthless. Ibought laptop on 27 feb 2017,...