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Acer India Complaints & Reviews

1.5
Last updated Mar 2, 2024
Complaints 798
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236
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Acer India Head Office Address

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Bangalore
Bangalore District
Karnataka
India
560025

Acer India reviews & complaints page 13

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S
Sajad bajaj
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pulsar bike 150cc

Address:180001

Sir with humble request i sajad ahmed complaint here on behlf of this said bike.
Recently i hve booked my bike for services in jammu rehari bajaj auto garage center..
So for reciving good response from the owners of this garage because thy have charged me 16000 thousand charges for service. I welcome abd paid the said amount.
But after one day my bike problem contained the same problems and readmit after some days..br...
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M
manojbmg
from Palghar, Maharashtra
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warranty update and usb 3.0 is not working.

Address:Thane, Maharashtra, 401501

I bought an Acer laptop. after 4 months, it, s display color got changed. I called customer care and they resolved the issue by sending a technician at my home. after some days it, s USB port 3.0 stopped working, when I called to customer care team they told that warranty of laptop has been ended.
The laptop is only 5 months old.
I have sent them booking challan copy and original invoice copy.
They are saying that they...
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M
Mohammed shahid hippergi
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delay in warranty claim of my laptop

Address:mustafa colony near badikaman jm road bijapur, Bijapur, Karnataka, 586101

Company have taken more than one month but failed to resolve my operating system issue and still delaying to provide service, i have already given more than expected time to company's service center but they are very irresponsible through my case id 3087634i
Date of case id id 16/02/2019
But till today they have not provided me complete solution....
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R
Razi Ahsan
from Mumbai, Maharashtra
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pathetic post sales service

Address:C/O ERA FAME MEDIA GROUP, 7,GR FL,ARADHANA CHS LTD, BAL SAMANTH MARG,BANDRA W, Mumbai City, Maharashtra, 400050

I am highly dissatisfied with acer's service because my laptop problem remains unresolved even after 4 months.

Unprofessional people, they kept my laptop exactly 25 days, in spite of that, i received in the same condition, they have neither changed the mother board nor changed any part, resulting even i have used an hour and my laptop is getting over-heated and taking too much time to respond on my single click on any file....
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R
Rishu kamboj
from Tumkur, Karnataka
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laptop is not working

Address:J1 Mehra enclave, Air Force station Sulur, 641401

. I bought this laptop on 26 may, 2018 and is on warranty till now. Sir yesterday while working on the laptop suddenly it switched off and now i am unable to switch it on back. I launched the first complain on 25 july, 2018 where the problem reported that it can't boot and then again on 31 july, 2018 with the same problem. Third time the complain was on 11 january, 2019 and then 12 january, 2019 with the problem of hanging and for hard disk....
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Jyothi Narahari
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

advance booking made for nexa maruti and transferred to maruti dzire — no information about the amount paid

Address:Nexa Hyder Nagar and Tirumala gerry secunderabad, Hyderabad, Andhra Pradesh, 500085

I have booked an advance booking for nexa maruti and as they were not able to provide the car within the stipulated date, i wanted my money back. I have cancelled my advance booking. But my money was not given back. Nexa hyder nagar branch manager has told me that he would get me the desired car and transfer the money. They called to tirumalagerry for my maruti swift dzire and actuallly the vehicle is also ready but my advance booking is...
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M
Moazzam Mattu
from Delhi, Delhi
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warranty repair

Recently i called acer india to repair my laptop as it was producing cracking noise (Speakers), they sent a engineer who put new speakers on, but the moment he turned the laptop on it does not start, they told me we will order motherboard, its been 3 weeks everytime i call acer they say awaiting spare parts. I am frustrated by their response. I think i will have to go to consumer court.

Please help me out here...
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S
sapna
from Delhi, Delhi
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faulty acer laptop

Address:New Delhi, Delhi, 110007

This is very disappointing to buy acer laptop as there are so many issues in this product. From day one i observed slowness, heating problem, rough keyboard and mouse operations, wifi and bluetooth issues. The very first complaint was for battery issue, where it was not lasting even for 30 minutes after full charge. So they checked and fixed it at acer service center. Then within a span of 6 months its dvd writer stopped working and they...
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C
Climaye
from Ahmedabad, Gujarat
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warranty service issues

Address:Pune, Maharashtra, 411007

Hi,

I am very disappointed by the warranty service provided by acer india. I purchased acer laptop with original windows licensed copy and ms installed. On dec 20th 2018 my laptop suddenly stopped working and i raised complaint with acer india, they found the issue with mboard and installed refurbished mb (Acer claims that they only replace the mb with refurbished one and not new, even in warranty support). Since they replaced...
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Address:Meerut, Uttar Pradesh, 250404
Website:Www.shopacer.co.in

I bought a product in the offer period But I have not received that yet.I had ordered the mouse of Acer in the offer period 2 months ago, which has not been delivered to me till now.
I do not even know whether the product courier was done or not. I have not yet received any message to related my product.
I have made a call in Acer Customer Care ([protected]), I have no solution for this.
They say that Last Thrusday...
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pawan aneja
from Nanpara, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I bought a product in the offer period but I have not received that yet in 2 months

Address:Meerut, Uttar Pradesh, 250404
Website:www.Shopacer.co.in

I bought a product in the offer period But I have not received that yet.I had ordered the mouse of Acer in the offer period 2 months ago, which has not been delivered to me till now.
I do not even know whether the product courier was done or not. I have not yet received any message to related my product.
I have made a call in Acer Customer Care ([protected]), I have no solution for this.
They say that Last Thrusday...
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P
Pankaj Singh Patwal
from Kashipur, Uttarakhand
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not providing a doa letter

Address:Ghaziabad, Uttar Pradesh, 201010

Hi,

I would like to inform you that I have purchased a Acer laptop with Linux based.when I come home try to turn on computer. There was a boot issuse.Next day I go to Acer service center. They told me that it's a hardware issue .so I asked him to give a DOA latter so I can replace the laptop. They okay with it. Now after one week they denied to give me a DOA letter and suggesting to me replace a hard disk.. But I want to replace...
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Address:Nagpur, Maharashtra

Sir / madam,
I had acer predator helios 300 it started flickering every 10 second after that i go to service center and i submit my laptop after that not getting any response when i call the service center it always says that it is on process or says that the part hasn't come to service center and i also see the case id it always show allocated and i also contact to acer customer care it always says that the part is delivered to...
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R
rishi_0000
from Guruvayur, Kerala
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acer nitro 5 ssd upgrade charged even though in warranty

Address:Hyderabad, Andhra Pradesh, 500072
Website:www.acer.com/ac/en/IN/content/home

I've purchased acer nitro 5 ryzen laptop with an upgradable m.2 ssd slot from flipkart.
Flipkart link: acer nitro 5 ryzen 5 quad core - (8 gb/1 tb hdd/windows 10 home/4 gb graphics) an515-42 gaming laptop
http://dl.flipkart.com/dl/acer-nitro-5-ryzen-quad-core-8-gb-1-tb-hdd-windows-10-home-4-gb-graphics-an5...

I've confirmed with acer...
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B
Balakrishnan Venkat
from Chennai, Tamil Nadu
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acer laptop purchase

Address:Bangalore, Karnataka, 560100

My suggestion don't go with Acer laptop any more please

If so want more feel free to call me [protected]

Name: balakrishnan.v
SNID : [protected]
Contact: [protected]

4 months back I bought Acer laptop from the date of purchase I met lot of repair in that and replaced 3 hard disk and 2 times os change.
Every complain takes 10 days to fix.
Once again laptop not booting....
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S
sriuma143
from Hyderabad, Telangana
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acer tablet

Address:560034
Website:udaan.com

Hello sir / madam,

Good morning!

I have purchased acer calling tablet for rs.3, 460.80 from udaan (https://udaan.com/) on 01/01/2019 but found faulty when we checked it after opening the box. There is no audio and there is a touch pad issue and both are not working properly.

I have created a return request on the same day[protected] but they have denied saying it is not refundable as per their...
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S
shaff
from Valsad, Gujarat
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bad service

Address:Valsad, Gujarat, 396191
Website:www.acer.com/ac/en/IN/content/home

Its 4th week and no one has resolved my laptop's overheating problem, not only that the first guy came when i was in gujarat he broke the fan inside the laptop and said he will replace it after 4 days another guy came installed the new fan but the speed (Rpm) of fan is slower than before and the thermal re-pasting he did was soo bad that overheating increased, after that i went to mumbai the guy came who also has no idea of the laptop and...
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Flipkart pathetic service

Acer z630s mobile within a month onwards giving trouble hence defective

Case unresolved past 4months?   replace all...
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Complaint Details : Case ID is 2800147I Manufacturing defective phone lying with Acer service centre since 30 July 2018 ie 3.5months for 2nd time from 27nov delivered date IMEI NO. [protected] [protected]
Final Status : Not Processed Yet
Company Remark : Our CSM will get in touch with you shortly
Consistent remark ???

This is to bring into your notice that Acer phone z630s is manufactured in...
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P
Parveen Kumar Chhabra
from Ambala, Haryana
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screen is not replaced

Address:Yamuna Nagar, Haryana, 135001

Dear sir/madam
I had purchased a led screen on jan 2017, i had faced a problem in led screen, its a black dots on screen automatically, the company is said that is damage but the black dots is automatically increased, so please help me asap, my company case id is 2944256i, please action on acer company is very badly response giving to us.
Thanks & regards
Parveen kumar...
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