Acer India Complaints & Reviews

Dear sir,
I have purchased acer laptop on 07.08.2017 which have following model and serial no —
Model no-es1-533-p131
Serial no-nxgftsi00171506d7a3400
Snid-[protected]

I have to inform you that from the beginning my laptop was creating problem.
Total 4 times i registerd the complaint in which last 3 complaint was of same problem of auto shutdown.

Please find all complaint...

I have submitted my application laptop in tpm in creative omg infotech pvt ltd allahabad during the start of august as their was system faliure but it's 19 october and they have not provided my laptop back in working condition. My laptop was under warrenty as i bought it last year in diwali still neither they are diagnosing its problem nor they are providing me new laptop. They are just avoiding it from 2 months. I have my semester and project...

My laptops keyboard was not working properly, so i filed a complain on 27/09/2018
But till today it's showing awaiting spares, as today is 14/10/2018. So it's more than fifteen days but still my laptop keyboard is not repaired. I have called them numerous time still they are not telling me any exact date.
My case id is 2888617i
Snid:-[protected]
Please do something as soon as possible in this reference....

I have an acer aspire 5 a515-51g and it ran into some problem and i called acer service centre. I have requested to acer service to replace my screen due to abnormal green or pink colour lines on it. They said that it would be replaced in 7 days. But its the 10th day now also it is not replaced and the case status is awaiting spares. Please help me out fast.

Case id: 2897599i...

I have an acer aspire es-1 laptop purchased in jan 2018, the laptop after just 7 months o[censored]sage started to have issues and the hard disk failed. A complaint was raised and they replaced the hard dist after 20 days almost on 27th sept.

After replacement the laptop was working very slow and a compliant was raised on 28th sept 2018 under case id 2889995i
Till 11/10/2018 the complaint has not been resolved.
I have...

I have complaint several times to the acer customer care and every time they are making exuse.
I had made complaint in consumer complaint forum last time and they are ready to replace the lcd display under my warranty but the service center (Cms it, bangalore) is so irresponsible towards customers. One official of that service center mrs. Pooja, always used to told me that within 3 days it will be replaced but again she did the same....

The laptop has been bought on 30th april 2018. The laptop once has been shut down it wont start again. It costs a lot. The service provided us horrible. We cannot stand this anymore. The service centre named dolphin systems, thane has been accusing us for breaking the seal. We've been reaching out to all the call centres and helpline numbers and they have been giving us assurances that action will be taken since the laptop is still under...

I got acer aspire 6 laptop before a month and I got OS issues from the 1st week i dont weather it is a software problem or hardware problem i getting that blue screen saying that YOUR PC RAN INTO A PROBLEM which i have attached below in getting that blue screen as soon as i open my lap and start working and the lap got hanged and i have to restart and use the lap again and the blue screen again appears when i start using it .This goes on...

I bought an acer laptop from paytm mall. Serial number acer a315-p4cr (Un. Gntsi.002)
Laptop motherboard stopped working after using 3 to 4 times, complaint lodged on 30 aug, complaint number 2845043i. Till date nothing has been done to replace the motherboard, the fraud people just keep saying that motherboard is out of stock, never ever buy acer products guys, they are bad products with zero service...

I was purchased this avenger series laptop on 24 june 2018 and from the 1 day it has problem and i make 2 complaint against this but 2 months has gone but still. Y issue is not resolved and acer maharashtra team is not cooperating he behaves too arrogant,
It's my too bad experience with acer and his team # you both, acer india and his team is only customer harassment team they only trying to customer harassment...

I have given my acer aspire 5 laptop in service centre for more than 20 days and they have promised me that they will repair it in 4 days. It has undergone a hardware issue. They are saying that the have no new hardware and they have placed order which haven't reached to them. It was a new laptop how the hardware damaged in just 6 months. Is this the way it's service should run like. They don't know even when they will get the hardware. They...

HI All Consumers, Even iam suffering from the motherboard, within 6 months time frame i started getting mother board problem which was replaced by acer service center dont know they have replaced or stolen my genuine parts also because within 10 days again i had mother board problem also the service center guys mis-handled my laptop, not able to upload pic as max limit they have is 2mb.

Its my request to all consumers lets...

Last week my Acer laptop wouldn't power on. When taken to service centre they told that there is a problem in motherboard and we have requested for a new one, it will arrive in 3-4 days. 8 days have passed and after contacting customer care there answer was " The motherboard is not available and we do not know when it will arrive." That is Acer. My Case I'd is 2800277I. Do the needful as soon as possible....

I have coplained about my LCD screen but now also they have called me and mailed me to fill a ADP warranty form and told to send the filled copy of that.They told it is under ADP warranty and we will change it.After that they are again not responding at all.
I got mail from service center CMS IT SERVICES, Bangalore from Miss pooja.But now she is telling she is suffering from jaundice so now she can't do anything.
I fed up from...

I had called acer for complain regarding mu monitor issue.(it has a black spot developed on the screen which is enlarging day by day)
the engineer who came to check gave me a complaint no. and now he refrains with the same.
in complaint receipt he has mentioned that the screen needs to be replaced due to internal issues.
i request u to take some action on urgent basis....

Hi,
I buy laptop 4 months ago, laptop have some hard ware problem,
When I start it showing No bootable device.
Customer care person suggest contact through mail. I Done that before 2 days But I didn't get any response.
Please clear my problem complaint as soon as possible.

Adress: H.no. 8-3-561, Near Law college, Yellareddyguda, Ameerpet, Hyderabad, Tealangana, India
Pincode:500073
My...

I bought a new laptop from acer india in 2017. Due to regular charging my lcd screen get hot and got some blocks on the screen. As my laptop is in warranty period i complaint in acer customer care several times. After that i got a complain no-2724199i. After that one engineer came from acer tpm in cms it services pvt ltd-bangalore and after doing several calls to him as he didn't picked up the call then i messaged him that i will complain...

Recently i bought extended warranty for my acer predator laptop on 19th may. The package cost me rs. 5899 which included accidental protection, predator headset and other stuff. I received a mail initially on 19th may 2018 stating that for the delivery of predator headset, a representative would call me on my no. Its 18 june today and i still haven't received any call yet. I have mailed numerous times on the email address provided on the...

I brought acer swift 3 ryzen 5 (Sf315-41) laptop couple of months back. It suddenly became extremely slow after windows update. Reinstalling windows did not help. So i gave it acer service center on 18/05/2018. They told me that repairing would be done by a week. Almost a month now but still they have no idea when it will be done. Case status is showing awaiting spares. Every time i call customer service they are saying to wait for one or...

I bought a acer product which is acer predator helio 300 ph[protected]ul on 13th may 2018 from online store.

I have received a defective product from them, after a day o[censored]se the screen completely freezes.

To my knowledge, all the products of similar model have this issue, and acer have only agreed that there is some technical problem with this product....