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Acer India Complaints & Reviews

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Last updated Mar 2, 2024
Complaints 798
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Acer India reviews & complaints page 18

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R
Ronjoy Chowdhury
from New Delhi, Delhi
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Acer laptop festive offer

I have purchased new laptop on 27th oct'16 from acer and today i have done with the process of warranty extension after doing payment i got an error and payment deducted from my account and after that i call on [protected] 3-4 times but i am not getting proper respone and just telling that concern person is not there so please call later..
This is simple pathetic...
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E
Er Shailesh Maurya
from Hyderabad, Telangana
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Complaint about laptop service

Address:Mahbubnagar, Andhra Pradesh, 509216

Respected sir,
I shailesh maurya wants to say that my laptop acer model no: E5-511P25J motherboard was damaged up on 26/06/2016 which was replaced by the service provider on that day but at that moment my laptop repairing warranty was ended so i have to pay around RS.11500/- for the replacement but after replacement of the motherboard certain problems were arising like my audio input devices were not working, my monitor screen is...
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S
Sagar Badgujar
from Kosamba, Gujarat
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Extension Warranty payment issue

Address:Ahmedabad, Gujarat, 382475

I have purchased new laptop on 12th Oct'16 from Vijay sales(Ahmedabad) and today i have done with the process of warranty extension after doing payment i got an error and payment deducted from my account and after that i call on [protected] 3-4 times but i am not getting proper respone and just telling that concern person is not there so please call later or our concern person will call but i hvn't got call till now....
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A
arjunpthrikkaikkuth
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Game hanging

Address:Malappuram, Kerala

When playing mini militia game phone is hanging my friends are always playing mini militia game their phone is not hanging.I am using acer T02 mobile I had 1GB ran left free. My friends mobiles are hanging up.only this mobile has this problem.when we touch many time one time it will click and pass to next. Pls fix this bugs as soon as you possible....
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B
baanee
from Delhi, Delhi
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Acer one 10

Address:110010
Website:flipkart

We purchased acer one 10 atom - (2 gb/32 gb emmc storage/windows 10 home) nt. g86si.002 s1001-19p0 2 in 1 laptop on 7th october 2016 from flipkart. its only been 4 days and it is not working. the problem being after its battery drained out and thereafter plugged it in to charge ; it has not started or switched on since then and there is no indication of it being charged while being plugged in....
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S
Soahn Kootayi
from Thiruvananthapuram, Kerala
Jan 5, 2022
This thread was updated on Jan 5, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Computer warranty rejected

Address:Ernakulam, Kerala, 682020

I have purchased an acer computer in the year 2014 with 3 years replacement warranty. From last week computer is not working as there is no power supply. I have checked with authorized acer service center and they offered mother board replacement (3 years warranty covered). After detailed check up, they could find a burning issue inside the mother board. Burning might be the result of over power supply which again comes under warranty condition....
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A
Ananda Chandra Rout
from Bhubaneshwar, Odisha
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Delay in repairing of in warranty acer laptop

Address:Kolkata, West Bengal, 700012

Sir, i have deposited my acer laptop bearing serial no. Nxg2jsioo25380a9983400 with aforeserve.com. Ltd (35, chittaranjan avenue 1st fl, r. No. 13, kolkata-700012), on 29 aug 2016 for repairing. My call id is 1933522i.

It has been more than 39 days since i deposited my acer laptop with the service center but no repairing has been carried out.

Hence you are requested to take necessary action for early repairing...
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Address:4000709
Website:acer.com

My keyboard was faulty and i was offered free replacement as the product was in warranty.it was submitted on 10th september but today its 3rd october still waiting for the product.neha who is from chembur service centre is ridiculous.pathetic customer service.also it takes me 75 mins each time i call at your service desk to speak to a supervisor. Complaint id is:19553155....
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H
Harpreet Singh Khakh
from Mumbai, Maharashtra
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Laptop screen pixel issue

Address:400706

I purchased acer's laptop in January this year and it's still under warranty. i started facing an issue where i could see a bright white pixel at the center of my screen. it's 3rd time now that my screen is replaced and still the same issue keep occurring again and again. i even asked acer care to give me a replacement of product as its speakers also give me problems but i got no proper response from their team. i tried contacting them over...
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M
MEENAKSHI RANI
from Delhi, Delhi
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Mobile z530

Address:Chandigarh, Punjab, 0172

I have purchase a mobile, from Chandigarh. I have ask for 4G mobile for my Jio sim.the sim was not working at the time of purchase i told the shopkeeper but he said that your sim is not activated yet it will work in two to three days. After two days i again visited your dealer, he told me to visit to DO.I explain my problem but no person have solution of my prob.He told me to buy new one.Sir i have already spend 7000/- sim should work in...
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S
Shruti Nair
from Bengaluru, Karnataka
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Faulty laptop cum tab - acer s1001

Address:Mumbai City, Maharashtra, 400004

Hi,

I had purchased Acer 2 in 1 Laptop (Model- S1001) from your Authorised Dealer located in Mumbai on 29th Feb 2016 vide Invoice No.RC/16-16/014317A. Within few days, the laptop's keyboard started malfunctioning. It was given to your service center with whom i am following up regularly. Its been more than a month now but i have not received any positive response from them. They keep saying that the required components are...
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M
mohit167
from Mumbai, Maharashtra
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Small scratches mark on the navigator plate

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

My wife purchased a honda city vx (o) mt (ivetec) engine nol15z13300181 chassis nomakgm85dag4200175 from ms ace honda ltd on 27th may 2016. we were completely satisfied with the car hence i decided to purchase an another honda city car for me also. accordingly i purchased an another honda city vx (o) mt (ivetec) car from ace motors, noida, engine no. l15z13300174, chassis no. makgm65dag4200166, reg. no. up 14 cx8049 dated 22.6.2016. it was...
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P
pintumeha14
from Hazaribagh, Jharkhand
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Servicing

Address:713386

I gave my laptop (model no.-ES1111MNX) to Ghoshal Informatics & Tech. Pvt. Ltd.mob. no.- [protected] at Asonsol for servicing on 15.09.2016 but, till now i.e., 21.09.2016 i get no response though i phoned several times to the servicing care for this problem . you are requested to see the matter and solve .

Thanking you,
my mobile no.is-[protected]...
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D
dayal92
from Hyderabad, Andhra Pradesh
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Sold fraud and defective acer laptop and duplicate charger and cheated me

Address:Hyderabad, Andhra Pradesh, 500048
Website:Www.acer.com

Sold a defective lappy to me on july and since last 2 months i it was with service centre and now working they replaced parts 3 times mother board, battery and charger still it doesn't work and they r not ready to replace. mr. ashutosh kumar from acer has mailed me that he cannot replace. karan kumar adeppa from reliance digital also mailed me to look into matter but all these are big time bastrd and fraudsters irresponsible routes. don't...
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V
Vishwajeet Bhosale
from Pune, Maharashtra
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Poor after sale service

Address:411018
Website:acer.com, acer.co.in

Complaint id - 1932477I

To whomever it may concern,
I had filed a complaint with the acer customer service representative on 20th July 2016, regarding my laptop (laptop not powering up). However nobody came to pick up the laptop for an entire week. (I was told a technician will come to my place within 48 hours)
Thereafter I myself visited the service centre in Chinchwad (opposite Darshan hall, pin code 411019),...
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P
Pragya Joshi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Discrepancy in information

Website:acerservicecenters.com/index.php/acer-laptop-service-center-in-chennai-acer-laptop-repair-warranty-s

I purchased acer aspire e5-532-p1x5 laptop from chroma, delhi on 23 october 2015.
Since the day i purchased it, i had audio drive issues and wifi adapter issues.
I am studying in chennai. Few days back when windows 10 in my pc automatically got updated, i received a message - page default in non paged area. I went to the 'so called' acer care centre in adyar and they charged me rs.500 for installing windows 8.1 pirated version....
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B
balikamatom
from Muluppilagadu, Kerala
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Computer

Address:Pathanamthitta, Kerala, 689115

From
BALIKAMATOM HSS
THIRUVALLA
KERALA
System is not working . the power is not functioning.

model name :AMD A8-6500B APU with Radeon(tm) HD graphics
Serial No: UXVKKSI165G1326585
date of Receipt of the item : 30/04/2016
warranty : 3years
please resolve the problem as earlier as possible. We have to conduct the practical exam for high school students....
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P
Parag Bezbaruah
from Delhi, Delhi
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Fraud by seller

Address:793003
Website:www.acer.com/ac/en/US/content/home#_ga=1.20527217.855457584.1472452961

I recently bought an ACER laptop from a retail shop, THE COMPUTER STORE, Shillong. As promised by the seller (Mr. Dhruv Dutta), I should have got a free warranty of 1 year + 2 years of extended warranty after registering onsite. After bringing the laptop, when i tried registering the product, it is asking for a payment of Rs. 999. After consulting to the seller, he made a contact to Assistant Manager Sales at Acer, Mr. Subhra Lala. He also...
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M
Muhammad Shahbaz62
from Budhana, Uttar Pradesh
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Poor acer customer service.

Address:New Delhi, Delhi, 110025
Website:acer.in

I bought an acer Veriton desktop (how unlucky was i when i purchased acer) in july 2014. Computer worked with some minor problems every week but it was still working. Last month i, e in July 23rd 2016, i started the computer as usual. But it refused to start. CPU wasn't starting and after some time rebooting itself without showing anything on monitor. I called customer support and they Registered my complaint. Told me to wait for 24 Hours...
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F
filtermaruti
from Delhi, Delhi
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Acer desktop no uxvd9si153d4401843

Address:New Delhi, Delhi, 110076

This was purched on 1-3-2014 since then around 15 complaints check the history changed key bord, smps, mouse, mbd and problems of rebooting still there. is this the quality of acer???
Latest comp, no id 1922076 dated[protected] od key bord not working following kes not working 1, q, a, z. i think no one should purched acer product if this is the quality....
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