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Acer India Complaints & Reviews

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Last updated Mar 2, 2024
Complaints 798
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236
Unresolved
562
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Bangalore District
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Acer India reviews & complaints page 23

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T
tsmenon999
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Demanding money for free services

Address:Hyderabad, Andhra Pradesh

I had purchased Zen desire from ACER show room tirumalgiri Hyderabad last year, on two occasion the ACER dealer informed of the 1st free servicing and second time they called me and reminded me for free servicing, after long time there was no phone call from ACER for 3rd free servicing then I called the that my servicing is overdue now ACER people demand for money for servicing, at the time of purchase I was assured that free servicing will...
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gsharma81
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No service for my laptop under warranty

Address:Ghaziabad, Uttar Pradesh

Dear Sir/Madam, My name is Gaurav Sharma and I want to log complaint against the laptop manufacturer Acer and their customer support for not providing me adequate service for my laptop that is still under 3 year warranty. I made complaint to Acer’s customer care around 14th Feb 2014 for my laptop complaint number- 634428I. My laptop was having issues with charging point of mother board. They forwarded my complaint to "Quest Infotech,...
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S
santo88
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my computer mouse touch pad not working and no-1800116677 not responce

Address:New Delhi, Delhi

Dear sir i am bought a laptop(acer gateway), date-04/02/2014, rskrish technology& services pvt ltd, vikas marg shakar pur new delhi 92, my computer no is-S/N:NXY1USI01033202F1D3400, Name-santosh kumar tripathi, D-222 gali no-4, vest vinod nagar new delhi=110092, mo no-[protected]. 1- my computer mouse touch pad not working last three days, i am trying your cosumer care no-[protected] but not responding. Plz help me santosh...
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S
shubhamgarg639
from Meerut, Uttar Pradesh
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Hardware

Address:Saharanpur, Uttar Pradesh

Hello Sir I am Shubham .I have acer Notebook the Model number isV[protected]c4G50Mass and the serial Numer is NXM1JSI01530105F0D6600. The problem is battry Backup the company give the backup 4:30 Hr but now the backup is 1:30 Hr. I contact your customer care but they dn’t give the positive reponse. . I want to replace my battery . So please I request to solve my problem as soon as possible. Thanks...
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M
manish sakhuja
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Acer Notebook is not Getting Repaired

Address:Meerut, Uttar Pradesh

i launched my complain on 19th December and submitted my notebook on 21th at acer service centre, Meerut, up- 250004. My complain number is 558205i and regularly taking follow up but Acer service centre unable to sort out my problem till date. Everytime they are responding that we have not got the spare parts which is not my problem and they are not bothered for the same. kindly help me to get my notebook repaired....
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W
Wajih Ahmed
from Lucknow, Uttar Pradesh
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acer mini laptop defective battery

Address:Agra, Uttar Pradesh

Sir, On 10.02.2011, Acer aspire 1, A0A 150 Ak S/N:LUS410A[protected]D2535, was sold to me by Computor Infotech Division, 8, Dutta Complex Gol Market, Rajpur Chungi, Agra 282001. Book no.26, Invoice no.1284 dt.10.02.2011for Rs.16300/=. From the very beginning it's battery back up was around>1 hr. and the blue tooth not working.I asked the said seller to swap the battery or the note book but he did nothing. Later I wrote to Acer...
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A
arkadeep1999
from Anakapalle, Andhra Pradesh
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acer iconia b1 continuous problems

Address:Visakhapatnam, Andhra Pradesh

Hello i ahve acer iconia b1 A71 tablet .its not working properly . i have gone to the service centre many times .after 15 days of my vist to service centre my tab again gets some problems . total 10 months and i have visited the service centre 7 times, whenever i am sainng them to exchange the tab they give a number which no one picks .I request you to please see on this case my mail id is sanjana.[protected]@gmail.com...
+1 photos
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J
javed79
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in Replacement of Gateway Laptop

Address:Mumbai City, Maharashtra

Respected Sir /Madam, I am writing you to express my dissatisfaction with a gateway laptop I bought on 12th may 2013. Model Number - NE56R, Product Serial - 81144, Bill No - SLF02A[protected] I am disappointed with this level of service from Acer, Croma and Repair centre. My repeat request for a replacement have fallen on deaf ears Since I have purchased my laptop from Croma, Lower Parel, Mumbai on 12 May 2013 I have an...
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P
prashant.bhargava07
from Chennai, Tamil Nadu
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No After Sale Service

Address:Pune, Maharashtra

AWFUL SERVICE!!!! I bought Acer V-5 series laptop on 24th August.. After just five days its touchpad and lan connector stopped working. I raised a complaint for the same. After having assurance from the engineer for a visit he kept waiting me for 2 days. I called them yet again to know the status but there was no response. After 3 more days when I called them, they replied that part is not yet arrived and upon arrival they will contact...
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S
Saajan Alinkeel
from Muluppilagadu, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

LAPTOP SCREEN CRACKED

Address:Kannur, Kerala

SIR, I had purchased an acer v5 series laptop from reliance digital showroom , Kannur branch in the month of march 2013. I had also paid an additional amount of Rs.1750 for extending the warranty further for a period of 3 years. The laptop is for home usage and is not taken outside anywhere.Its kept on the table and used.A month back the laptop display screen cracked. I took it to the acer service centre kannur branch but the refused to...
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Address:Bardhaman, West Bengal

There are no service centre available at Durgapur for laptop servicing. My lanport & power button started disfuntioning on 08.08.2013. As per website details, ACER dealers M/s Door Computers & M/s Tech International could do nothing about the problem. Calls on customer care of Acer remains unattended for more than 10mins. I am at a loss in my service without this laptop.Kindly resolve my issue.nformation as possible......
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P
pavantodupunuri
from Bengaluru, Karnataka
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Disgusting Irritating Malfunctioned Netbook

Address:Andhra Pradesh
Website:NA

I purchased this Acer Netbook on January 18, 2013. Since purchase nothing is right with this device.

Problems:

1. When you copy a 100 MB of data into the Netbook, it eats away nearly 1 GB of data. Don't know from where the remaining space was occupied

2. While playing music or watching videos it makes rattling sounds, disturbs our listening experience.

I had come through few...
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K
Kumar3876
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Warranty

Address:Uttar Pradesh

We have log a case regarding my Acer Laptop on 1/7/13 No.
270506I/261649I but not attended and call closed. Re-log the case ID
294367I dt. 16/07/13. A lot discussion with Shivendra Ji [protected] &
Vineent Sharma Ji [protected] a Engr. visited our site on 01/08/2013
without any part. After checking he go back and return till date. Our Laptop is facing problem yet.......
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R
rashmi kale
from Mumbai, Maharashtra
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technical person is not responding

Address:Pune, Maharashtra

I have a laptop of acer in 01/02/2013. Now there is a problem in starting laptop. on 28/05/2013 I placed a complaint on acer toll-free no [protected]. on 01/07/2013 there technician named Hanuman came and say that mother-board is not working,I will come in 2 days and will replace the mother-board. now after 3 days he is not replying to my call his no is [protected]....
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sandeep24march
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I have installed windows 7 professional 32 bit OS of which I couldn’t find the compatible 32 bit drivers on Acer India site.

Address:Pune, Maharashtra

Dear Team,

This is regarding the laptop as per below details:

Make/Model – Aspire[protected]G50Mnks

SNID – [protected]

Processor – intel core i5-460M processor

Graphics - Intel HD Graphics

Memory installed - 2GB DDR3 memory

Installed OS – Windows 7 professional 32 bit


***Issue – I have installed windows...
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S
Subramaniam1
from Chennai, Tamil Nadu
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Warranty replacement not provided

Address:Bangalore Rural, Karnataka
Website:www.acermhe.in

We purchased material handling equipment (the original delivery itself was delayed by over four months) from this company, ACER ENGINEER PVT LTD. A particluar Mechanical assembly (front loading wheels) of three equipment broke within 10 days' o[censored]sage. Three months have passed since the complaint was made. Till no response!!

Have tried to call the Managing Director many a times on his mobile phone and his son's mobile...
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L
Lennyz1
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Warranty/Customer Service

Thinking buying an ACER computer? DON’T!

If you are going to throw money away, throw it my way. I made the mistake of buying an ACER Aspire 722 Netbook and within 3-4 months, the case split and a piece fell out. Not only that but the keys stick, it’s slow even with 2 gb RAM and the touch pad has a mind of it’s own. Some programs I get a flickering line that doesn’t go away.

ACER will not back their...
+2 photos
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R
Raamsiri Rudhi Vineela
from Mumbai, Maharashtra
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keyboard problem

Address:Karimnagar, Andhra Pradesh

i had purchased a lap top from acer company and from dealer named it park of karimnagar town and dist karimanagr, immediate after one hour noticed there is a problem in keyboard, orally informed to the dealer considering there assurance of door service, but after few days they replied, asking me to bring the laptop to their service center, as of now they had attended twice to the laptop problem(after so many personal followups and personal...
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N
Nevy
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud Case and selling Defective New monitor.

Address:Mumbai City, Maharashtra

My Name is Newis Gonsalves My Mobile Number is [protected] / [protected]. I have recently purchased Acer 18.5 inch LED Monitor on 01/02/2013 from SOUND SOLUTIONS Pvt. Ltd. MUMBAI(Authorised dealer) of Acer Company ( invoice no. SS/LR/12-13/5690) Model No- V193HQL, S/N- MMLKESS00120213D8A8505.

On 04/02/2013, in the morning after 1 hour monitor has gone blank, than i launched complaint with acer and the complaint no is 99221i...
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robertvesley
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money is not refund

i have placed the order for a acer laptop on 6 december in timtara.com,they failed to deliver the item, later i cancelled the order and requested for refund on 26 dec but i got a conformation mail from [protected]@timtara.com on jan 10 but i didnt got my refund,tried calling customer care they are useless and sent many mails no proper response,later tried calling amit,kangan ,tanu still no use
can some take action on this fraud online shopping...
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