Acer India Complaints & Reviews

I PURCHASED ACER LAPTOP TWO MONTH AGO.AFTER SOMETIMES MY LAPTOP GOT MANY PROBLEM THEN I CONTACT COSTUMER CARE BUT THEY TALKING ROUGHLY THEY HAVE NO IDEA HOW TO TALK WITH COSTUMER THEY DID NOT SOLVE MY LAPTOP PROBLEM.I DID A LOT OF DISCUSS.THE ACER COMPANY IS VERY BAD SERVICE IN INDIA IN ANY PLACE THE HAVE NO SUPPORT AFTER U PURCHASE LAPTOP.THIS SERVICE IS 0 IN INDIA.DO NOT PURCHASE ACER LAPTOP AND DO NOT ADVICE OTHER.I[censored] WANT TO PURCHASE...

We purchased a new 2.5"slim external hard disk on March'11. our product is currently not functioning/Loading when connected. so i kindly request you to repair mine and provide me with a good quality piece.

Thanks,
With Regards,
Balaji R...

I have purchased a LAPTOP ACER brand from EBAY.IN in Dec 2010,from the day one I have problem with my display goes dim,I have complained many times and ultimately it was attended in Dec2011.It was working fine for few days then again got complaint ,when I reported to them by mail they simply refused to attend stating that my laptop is out of warranty.My question is the laptop having quality issue(manufacturing problem or defect) that they...

Acer Laptops
Delhi

This is to Inform You that on 15 /jan/2012 I bought a D257 Mini Acer Laptop . Yesterday When i Opened the laptop, i saw my screen was damaged,
i donot how this all happened. there was no physical damage or scratch . Now i am not able to use my laptop . i want this laptop to be replaced .
i will look forward to your reply and resolution to my problem .i will appreciate if you will...

My name is Kavita. I happened to purchase my Acer laptop(ASPIRE 4738Z) on June, 2011. Few months back, well within 6 month, the charge of the battery was not lasting for more than 45 minutes and I immediately called up the Acer customer care center and asked them for replacement.
The Acer customer care people responded by saying for 30 minutes battery backup, it will not be replaced and since I might be using some software(Window 7...

I had lodged a complaint with ACER vide case id no:123011:12 om 30.12.2011 for my ACER Laptop Model Number :AS5745, Product Serial Number:LXPTW0C[protected]C72500 which is under onsite warranty. The Service Engineer came promptly and informed that the LCD needs to be replaced. As the part was not available at Ranchi I was told that it would take about a weeks time for the part to arrive at Ranchi. The laptop has not been repaired yet, and because...

Sir,
A acer laptop purchased from Athrava Computer, E5/16 Arera Colony, Bhopal Cell No. [protected], Cash Memo No.139 Dt.9.6.11 Serial No. LXPMJOC[protected] . Having battery problem, the same has been shown to Athrav computer and they sent us to the Service center of Acer at Bhopal. They (Bhopal center) agreed to replace the battery and told it will take time to receive the same from their Bangalore Office or you can directly...

i Angel Jain, hv purchased an acer laptop (SERIAL NO.- LXPSN[protected]FD902500) on 04/03/11....n jst after 5 months of purchase its starts generating problems. I logged my compaint twice at acer technical support n once at their complaint id (i.e. acer.[protected]@intarvo.com) but am vry disappointed by the kind of service acer ppl are providing. Baisically i hv three issues going on with ma laptop right now...
1. some of the keys are not workingbr...

I purchased an original Acer adapter with a warranty of one year, it got faulty within six months of date of purchase. i took the adapter to the Acer authorized service center, its almost 15 days now, i am not able to finish my work. i cannot do anything but wait as the Service center representative is not giving a positive response.

Kindly take Actions so that i can resume my pending work which is increasing day by day.br...

i gave my lap fr service and they had last my z key and laptop bag
some of their staff tookmy laptop bag and went itseems
making trouble to give it back
acer service sucks man too much head weight
pls guys never buy a acer
i[censored] have a idea of buying a lap dnt ever think abt acer
flustered by acer service center amchikarai...

Product support stopped with 12 months of purchase & no response from company Since last three months

I had purchased Acer X960 smart mobile phone in Sep’2010 for Rs. 13000/-. it started giving problem after 8 months o[censored]se & the company provided the warranty support to my satisfaction. within 10 days of warranty period which expired on 17th Sep’2011, in first week of Oct’2011, the handset fell from the bed &...

Hi,

This is regarding my laptop, my first purchase of an Acer product & your customer service.

I had purchased my laptop in the month of Oct-2011 from your authorized seller in Sec 20 C Chandigarh.

And in the month of Nov itself it started giving problems to me.

First, its keyboard started giving problems, letter C stopped working in it and then started working and letter M stopped...

Sir, I purchased an Acer 19" TFT Model No. Al1916WA bearing no. ETL1800C[protected]. It stopped working and I lodged a complaint to Acer India on phone [protected]. Your executive who came from Intarvo Ltd. SCO No. 2473-74 Sector 22-C Chandigarh attended the complaint and carried away my TFT along with him and replaced it with another old &repaired TFT bearing ETL and promised me to deliver my TFT shortly after repairing....

I have a acer aspire laptop and it's hard disk has crashed.

Because it is in warranty, I registered a complaint with customer care. Complaint Number[protected]

It's been 20 days, No engineer visited to replace it. However I received one call where an engineer confirmed he would come in 2 days to replace it.

Now the case has been closed without resolving it.

When I call...

LAPTOP EXTENSA 5603 SR NO LXE40 C 0499181B35E2000 COMPANY NAME PURCHASED 2009 FROM NAGRIK SAHKARI BANK LTD , PLEASE NOTE MY WARRANTY PERIOD IS OVER , COMPLAIN ---- MY MOTHER BOARD IS NOT WORKING - I WANT TO PURCHASE NEW ONE , I READY TO SPEND FOR NEW ONE , I HAD REGISTERED MY COMPLAIN WITH CO WEBSIT , THEY TOLD TO APPROCH OVER NOIDA OFFICE FOR SPARE PART , NOIDA OFFICE REPLY ME THAT SPARE PART IS NOT AVAILABLE , SO...

First They ask your 10th or 12th mark sheet for verification..after that they allow yourself to attend one interview at some concern.. If you ask your certificatate eventhough you didnt get a job through that consultancy they ask around 10000 rs to return your marksheet please aware.. They mostly focussed on freshers only...

Acer Customer Service is one of the worst i have ever seen. Its been 3 months since i gave my laptop to the service center and they said there should be a replacement of the motherboard. But since then whenever i call the person at the service center he use to say that the part has not yet been received. When i check with the case id in the apn.acer.co.in website it said that the case has been resolved. I use to call the customer care almost...

Hello,

This is a complaint regd the Karvenagar Authorised centre for Acer .I had asked them for a new keyboard last week and kept on calling this week for the same and they didnt respond and today they tell me that it will take another week or so which is just pathetic. And he also said that it is unavailable where as we get it in the market easily and at a low price than that what they quoted.....its pathetic service in India...

The speakers my ACER Acer Aspire 5742G is not working properly but i can hear the music through the head sets. I have bought laptop last month in UAE with international warrenty. Now i am currently in rajapalyam, tamil nadu, india.
Yesterday i have spoken to the acer customer care executive for the service of laptop in the nearby service center. But they informed that for the free service (laptop is in warrenty period) i have to...

This is to Submit that i submitted my E 101 Mobile phone on 29th Aug 2011 in Quest Infotech Pvt Ltd, 613, Roots Tower, Laxmi Nagar District Center, Delhi as " CASE REF. NO: 15". Even after almost 3 month it is not being repaired. I also contacted Sonia Sharma (Acer Official) for it but every time she is telling let me check and i will come back to which she never come back. I called Service Center, Service Manager Praveen ([protected])...