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Acer India Complaints & Reviews

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Last updated Mar 2, 2024
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Acer India reviews & complaints page 24

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A
ashok kumar singh5
from Surat, Gujarat
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Battery not working

Address:South Andaman, Andaman and Nicobar Islands

purchased ASPIRE make of acer laptop in jan2013 from Royal Electronics Port Blair. after two days noticed that the battery is not charging up. given the laptop to Aneesh service sentre for the replacement of battery.

case id: 102046i...
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A
ajay.ateriya
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

LAPTOP LED PROBLEM

Address:Bhopal, Madhya Pradesh

DEAR SIR,

PLEASE FIND THE ATTACHMENT

I AM AJAY ATERIYA. I HAVE PURCHASED ACER E1 531 ON DATE 21 JAN-2013 SN. NXM12SI0182450C4031601. BEFORE 5 DAYS
11 FEB 2013 I AM TURN ON MY LAPTOP SO MY LAPTOP SCREEN IS SHOWING ON SPOTS OF LEFT SIDE AND ALSO CONTRAST& BRIGHTNESS IS HIGHLIGHT ON THE SCREEN OF LEFT SIDE.

I WAS COMPLAINANT TO CUSTOMER CARE ON 11 FEB 2013. CASE ID IS 102195I. THAN BHOPAL...
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N
Neeraj Bhushan
from Gurgaon, Haryana
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USB IS NOT WORKING

Address:Madhubani, Bihar

I had bought a Acer laptop which details is below on 16/10/2012
Serial No : NXRN5SI[protected]E11601
Model : AS5733

USB port of this laptop is not working from the date of purchase I had complaint about this problem the send their technician to me but he was unable to solve the problem he said that perticular part have to change but he didn't change the part and I have to face the problem till now....
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R
rg raja
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

TRACE THE LAPTOP

Address:Patna, Bihar

sir,
I am mukesh kumar sharma from patna(bihar)
I lost my Accer laptop for room of 4/01/2013.
I contact to Accer Customer Care exuitive"He said"
our company have a one dpartment.Those find and
Trace the laptop location.
so that,I send mail of you to kindly trace my laptop.
i am also fill the application in police station .
...
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S
Subrata Dhar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

GREEN LINE APPEARING ON THE SCREEN

Address:East Singhbhum, Jharkhand

I have bought an Acer desktop from M/s Narayani International dt 20/12/2012. A line is appearing in the screen horizontally. My product in in warranty period. Kindly look into the matter as early as possible....
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G
gurwinder bada
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

laptop did not repaired for about 1 month

Address:Patiala, Punjab

dear sir..i m resident of patiala city near chandigarh.I am pursuing msc economics..sir i gave my laptop in chandigarh acer mall{sco 95-100 sector 17d..([protected])} on the date of 20 november 2012 for repair of speaker n display..i requested them so much time, i called centre many time because i needed my laptop for my examination preprations.they said you can take ur laptop i[censored] want early otherwise wait for 20 days..i was unable to recieve...
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N
naveenbpatil
from Bengaluru, Karnataka
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Laptop motherboard issue

Address:Bangalore, Karnataka

3 tickets are logged with Acer till now for same issue as below.
[protected],19267I,35775I


Issue- Laptop Charging port on Motherboard is having issue.
Resolution Provided- Replaced the Laptop Motherboard

Repeated issue- Laptop works for for a Day or two. After that again same issue of slow charging.It takes one Day to charge fully-100%

Can Anyone let me know the procedure to...
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R
rainvin83
from Bengaluru, Karnataka
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No response for the last 2 months on ACER monitor fault complaint

Address:Chennai, Tamil Nadu

i bought a ACCER 21' inch LCD monitor 8 months back . it was not working properly after 6 months from the purchase and it is under 3 year warranty so i have raised a case with ACCER service center, they said it is gone and they agreed to replace the Monitor and they took it to the service center but there is no response for the last 2 months , i tried calling more than 15 times but still there is no proper response .

Thanks...
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D
deepshrm
from Khatima, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

most poor customer service

Address:Uttarakhand

In my laptop one internal device microphone is not working properly. i did one complaint against this through customer care .then an engineer came at my place but he can't resolve this problem. after this i did various mails to company but they r not responding on same . a bull company when can't handle customer's problem then why they r in market? now i decided to go consumer court n definitely i will suit against them.......
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P
prakashmanickam
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Laptop not working

Address:Salem, Tamil Nadu

Dear Sir/Mam
I brought an acer laptop from tamilnadu Government before 2 months but its not switch on, i get it to authorized service center Salem(Matrix Info-tech)but they told me there is liquid spoilage in the laptop so it will cost 10,300rs for service. but i didn't split any liquid in the laptop please give some remedy for my issue.
Acer Service Center in Salem
Matrix Infotech
17/1, Ragahvan Street,...
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V
vasurao
from Bengaluru, Karnataka
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CD DRIVE / POWER BACKUP

Address:Bangalore, Karnataka

I purchased Acer Laptop on Aug. 2011 at CROMA Indiranager Banglore India, which had a booting problam and i had not used cd drive, only i had to use on jun 2012 which did not work, i gave for servicing at Acer servicing centre, there coment, since i did not use it for long time it is not working, they said they will replace the cd drive since it was under warranty. Next my laptop did not work when i switched on it was Nov. 2012, again i had...
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R
rameshiyer
from Jind, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor support for extended warranty laptop

Address:Mumbai City, Maharashtra

This is regarding my Acer Aspire 5742G notebook I had purchased at Croma Store, R-Mall, Thane (G.B. Road) 1.5 years back, with extended warranty for 2 years (beyond 1st year Acer warranty). In early Oct'12 my notebook developed some issue and refused to boot. On checking with Croma Extended Warranty Customer Care on[protected] I was amazed to know that for whole of Mumbai/Thane, one has to take the notebook all the way to Newtech...
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A
aks884
from Jaipur, Rajasthan
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NOTEBOOK AUTOMATIC SHUT DOWN

Address:Agra, Uttar Pradesh

sir i am AJAY KUMAR SINGH. My Mob No.[protected].i have purchased my note book D-257 in month of DEC 2011 from Agra. And after 2-3 months problem started i.e. Automatic SHUT DOWN of note book even after BATTERY showing 30-35% leftover charge.in spite of repeated complaint given and matter taken up by service centre the problem still persists. i am very much frustrated by this problem and service/rectification provided by Acer.now i want that...
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L
laxman suthar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

patch on LCD , overheating and board problem

Address:Thane, Maharashtra

My mobile acer liquid metal S 120
Serial No. XPS 8AN[protected] F 3671 D
IMEI No.[protected]
MOBILE PROBLEM - Patch on lcd,over heating and on running automatic off
DATE OF COMPLAIN - 1 August 2012
CASE ID NO.- 373369
JOB CARD NO.- 265 / 3 August 2012
DATE OF PURCHASE- 20 December 2012

In service...
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Ravi Kumar
from Chennai, Tamil Nadu
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screen and display and motherboard

Address:Tamil Nadu

sir,
I went acer service centre(Address:dotcom,aa-115,shanti colony,anna nagar,chennai-40) primarily for bluetooth issues and speaker problems. They solve the speaker problems but bluetooth remain unsolved.I visited the service centre again,they solved bluetooth issues and created altogether new issues in my laptop,i.e, screen and displays problem.For that i goes again to the same service centre and they did something,taking...
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B
B.N.M.Pratyusha
from Bengaluru, Karnataka
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problem on CD rivers and landport

Address:Visakhapatnam, Andhra Pradesh

Sir
I B.N.M.Pratyusha ,pursuing Mtech at Gitam university,vishakhapatnam. sir i purchased ACER laptop model no:ASPIRE 5742 on AUG.14th 2011,at RELIANCEresQ, CMR central, madilapallem, Visakhapatnam. we have taken additional warranty so our laptop expire date is on AUG 14th 2013.my Acer SNID CODE--[protected].
Sep21st 2012 we have given our laptop to RELIANCE resQ ,cmr central due to the problem in the laptop...
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Ravi Kumar
from Chennai, Tamil Nadu
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screen and display and motherboard replacement

Address:Tamil Nadu

sir,
I went acer service centre(address:dotcom,aa-115,shanti colony,anna nagar,chennai-40) primarily for bluetooth issues and speaker problems. they solve the speaker problems but bluetooth remain unsolved.I visited the service centre again,they solved bluetooth issues and created altogether new issues in my laptop,i.e, screen and displays problem.For that i goes again to the same service centre and they did something,taking long duration...
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J
JASPAL PARDHAN
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

charging problem

Address:Jalandhar, Punjab

I AM JASPAL.
MOBILE NO- [protected]
COMPLAIT NO- 100912_456
"Meri complait kiye hue 5 days ho gaye hain lakin abhi koi vi enginier mere ghar nai aaya,,,,,
etni branded company hone ka kiya faayda
maine Rs 30,000- ka purchace kiya tha
agar mujhe aapki is service ki boori haalat ka pata hota to main kisi aur achi company ka laptop purchase kar leta.
agar aap main kuch insaaniyat...
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P
pmvaghasiya
from Sagar, Madhya Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NOT GETTING SPARE PARTS

Address:Gujarat

RESPECTED SIR,
THIS IS PRAKASH VAGHASIYA, I WAS USING ACER PHONE(E210, SR. NO.XPH68AN[protected]E) FROM LAST ONE AND HALF YEAR, FROM LAST THREE MONTHS I AM FACEING PROBLEM IN TOUCH PAD SO I AM NOT ABLE TO ENJOY USES OF MY MOBILE PHONE.
I HAD GIVEN MY PHONE TO CHANGE TOUCH PAD AT AUTHORISED SERVICE STATION (ARMEE INFOTECH) SURAT, GUJARAT.ON[protected]. THEY HAD COMMUNICATED ME THAT THEY DON'T HAVE...
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K
kamal9067
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

problem in notebook with in 17 days

Address:Thane, Maharashtra

dear sir
i was purchase a acer aspire one d 270 from veejay sales vashi on 16/Sep/2012 after purchasing the laptop there is problem within seventeen days i was launch a complaint on call center case id[protected] dated 3/Oct/2012 i visited to service center they are told me there some problem with touch pad i was ready to repair they are replaced that part but the problem is as it is now they are saying the problem with mother board...
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