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Acer India Complaints & Reviews

1.5
Last updated Mar 2, 2024
Complaints 798
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236
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Acer India reviews & complaints page 25

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D
deepukv
from Kalavai, Tamil Nadu
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not working

Address:Thiruvananthapuram, Kerala

the following serial number computers are not working
serial number
AW162GT433B47731581E
AW162GT433B47731641E
AW162GT433B47731701E
AW162GT433B47731511E
AW162GT433B47731681E...
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A
alok ji
from Lucknow, Uttar Pradesh
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hardware problem

Address:Lucknow, Uttar Pradesh

Sir,
I have purchased Acer aspire laptop last yr in Dec,since then I have some prob regarding my hardware and software as well.But to my disappointment I have a lot more prob came together in the machine .On 14 sept-12 , I went to the dealer and told him the condition of the machine which he has sold me,he asked me to go the nearby service center of acer i.e. "Digital solutions",Lucknow. I told the same problem there...
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S
sesarma
from Hyderabad, Telangana
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no audio

Address:Andhra Pradesh

laptop was purchased in nov.2011. Within 3 months motherboard was replaced since there was no display by the local serlcentre. Within one month the audio is off, A howling noise eminates when the vol. control is operated. There is no reproducion of basic sounds or the sounds from web. I am not able to get to acer on 1800 or on bsnl line. I request you to help me out My guarantee is upto Nov. 12. I spoke to Mr. Anil and nothing...
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S
sendytripathi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No after sales service

Address:Varanasi, Uttar Pradesh

I purchased a Acer Laptop model Aspire 4755 ten months ago. After that it's keyword stopped working, some keys were not working. I booked a complaint dated 14th September, 2012 - complaint number[protected]. They asked me to bring it at service center and 7 to 10 days to fix problem.

Today on dated 1st October, 2012, after 15 days i got my laptop without repair. Now not any key is working, with additional problem. The...
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A
arundhulla
from Mumbai, Maharashtra
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unattended call after giving reminders

Address:Thane, Maharashtra

Dear Team,
I have logged my notebook issue on 08/09/2012 from call center but still as on date my complaint is not attended by them after that
i tried several times to know the status but the ivrs system always give me only one message that all our engineers are busy in attending call please wait sometimes for hours ihave to wait and nobody came on the line nor any body is bothered to know why its not attended. I think since...
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V
vipulchaudhary
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PATHETIC SERVICE BY ACE AND TATA CROMA SERVICE CENTER.

Address:North West Delhi, Delhi

Hi.

I bought the laptop from Croma centre (Rohini) in July,2011 and took extended warranty from them. After 1 year my laptop stop working so I contact Acer Customer Care Centre but they said as my Acer Warranty is over so I will get the service from Croma Service Center.
Later on after contacting Croma Contact centre, they requested me to visit Croma affilated Acer Service Center.
I visit there service centre...
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S
SHIBU2020
from New Delhi, Delhi
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POWER SWITCH NOT WORKING / SYSTEM NOT OPENING

Address:West Delhi, Delhi

I HAVE PURCHASED ACER ASPIRE ONE 725 NOTEBOOK MODEL NO. NBNACE725/AMD/W-7 (SN-NUSGQS1001220IE93C7600) FROM KRISH TECHNOLOGY & SERVICE, 101, A-1, RAJA HOUSE, 30-31, NEHRU PLACE, NEW DELHI - 110 019 ON 25TH AUGUST 2012. AFTER TWO DAYS I TRIED TO SWITCH ON THE SYSTEM BUT IT WAS NOT SWITCHED ON. LET ME KNOW WHAT TO DO NOW.

FEEL FREE TO CONTACT US AT MY MOBILE NO. +91 11 [protected] OR SUGGEST AT MY EMAIL [protected]@YAHOO.CO.IN.br...
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D
dheeraj1979
from Guruvayur, Kerala
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warranty issues

Address:Thrissur, Kerala

Sir,
My name is dheeraj and i have a latest model acer aspir i3, the complaint was not booting, i called the toll free number which took such a huge time that i have to wait for half a day. this is very irresponsible thing afterwards once i was connected they took my model number and they gave me a case id[protected]. they told me it will take three working days to attend the case on the third day a guy came and told me that he is...
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H
haridaspramanik
from Kolkata, West Bengal
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CD- DVD

Address:Murshidabad, West Bengal

SIR ,I AM HARIDAS PRAMANIK ,MY LAPTOP MODEL NUMBER LXPF80C01193315C452000. PRODUCT MODEL AS5738 , WARRANTY TYPE N110Q000.INSTALLATION DATE /SHIPPED DATE 15/01/2010.WARRANTY EXPIRE DATE 14/01/2013.ADDRESS KOLKATA,DIAMONDHARBOUR. STATE WEST BENGAL, EASY CARE SERIAL NUMBER ECN[protected].
SIR CD DVD DRIVE IS NOT WORKING ..SO I WANT TO VISIT THE SERVISING CENTER(BERHAMPORE (W.B) ) , SO PLEASE GIVE ME COMPLAIN...
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P
prashant salada
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

three defect in mobile and yet not resolve....

Address:Maharashtra

Dear sir, this is to bring u to notice that i have purchase acer s120 mobile ., but after a three month it shows a patch on lcd screen , so i londge a complaint for the same and it was clear after 1 and half month but on the same day menu button stop working, so i was told that we dont have part now and told me to come after a werk, but it took one month to solve the problem but on same day third problem arise which was memory card not showing...
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M
medicanbu
from Kolkata, West Bengal
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hardisk problem

i've bought acer timeline laptop on Sep 7 2011 in chandigarh...I was unable to take a backup intially and had booting error after 6 months and replaced my hardisk...now am having starting error...gave it in Redington India Chennai...15 days gone still they haven't repaired my laptop..poor product and poor service....
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S
samir.joshi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

General (screen)

Address:Vadodara, Gujarat

Respected Sir/Mam,

I have purchased a laptop of Acer (ASPIRE ONE 725) from Chroma Enterprise in Vadodara on 10th August, 2012. The S/N for the same is NUSGPSI0022190E6167600.

On 27th August, 2012 I worked on the laptop till 0030 hrs & then I kept my laptop inside the cover (pocket), I kept the laptop on the table which is 10 feet away from my bed & I went to sleep.
On the next day, i.e. on 28th...
+1 photos
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I
ishanbhat
from Thanesar, Haryana
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LAPTOP WARRANTY

Address:Jaipur, Rajasthan

I purchased acer laptop on 17th Sep, 2010 with 1 year extra warranty.

My laptop screen is having problems but ACER says my warranty is expired. I emailed acer with the copy of my bill and serial number at the back of my laptop but they kept on denying the warranty. Please help me in this regard. I have attached the copy of my bill and photo of the backside of laptop.

Serial No. LXPTY[protected]B2BB2500
br...
+2 photos
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B
bhumireddyrahul
from Hyderabad, Telangana
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Motherboard Problem

Address:Bangalore, Karnataka

Hi

i have purchased ACER 4830TG Laptop in Malaysia on 25/Nov/2011 now i got some mother board problem so now laptop wont start at all, so i have submitted my laptop in Acer Service Center Bangalore on 30/05/2012.

Acer Service Center people told me that it will take 1 and half month (MAX) to replace the mother board, so i have waited for their response when i called them about my laptop they keep on saying for...
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A
Ashish2006agarwal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor after-sales service

Address:East Delhi, Delhi

I have already logged a complaint for defective Acer AS5755 laptop with serial number: LXRPV0C01612509E151601 and complaint number being[protected] for defaultive hard-disk drive on 12 Aug 2012. The engineer has visited on 14th of Aug 2012 and confirmed for the same. However, inspite of several calls to the Laxmi Nagar Service centre, East Delhi, they are still responding that they are waiting for the parts to arrive and postpone the commited...
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M
manojshah1985
from Pune, Maharashtra
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Delay in service

Address:Maharashtra

Subject : Delay in Service – ACER

Manoj A Shah
Room No 6, Ramabai Wadi,
Vakola Village Road
Santacruz (East) – 400 055

Location : Mumbai

Name of Company : ACER
Service Centre Name : Acer Customer Service Center (RLC Pvt. Ltd.)
Address : 32, Sainath Industrial Estate,
Mahakali Caves Road, Opp Dominos Pizza,
Andheri (East), Mumbai – 400 093br...
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C
Chandubalu
from Visakhapatnam, Andhra Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no display, problem with mouse and speakers

Address:Visakhapatnam, Andhra Pradesh

Acer laptop problem
laptop model: acer aspire 4535
serial no:LXPBE0C03993216B891601
from:KONERU LAKSHMAIAH UNIVERSITY(kl university),guntur dst,Andhra Pradesh.

sir,
My laptop's display is not coming and also mouse and speakers not working properly.When i called to the toll free no. of acer to verify the problem, they said that my laptop's serial no. is not validated in their software.They...
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S
sandeep.dsilva
from Gorakhpur, Uttar Pradesh
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acer phone

Address:Mumbai City, Maharashtra

dear sir .
i have buy acer mobile and it got spoil in a month so i submitted to service center in bombay and it is in warranty so they told me your problem will be solve in 7 working day's but now it is more then a month and when i call them they ignore me . try ed calling them but they never told me that when will i get my phone working. MY comlaint no. in acer (job card no.)329488...
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K
kamanadubey
from Mumbai, Maharashtra
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problem with driver

Address:Mumbai City, Maharashtra

i have purchase an acer veriton desktop on 24/3/12 from Mx Information systems pvt ltd.
i have been faceing constant problems with my display driver and my mouse too. my desktop hangs every 5 mins. i have been constantly calling my dealer but he does not pay attention. i hope i get some solution to my problem...
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A
apurv kumar
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

very late response to complaint

Address:Uttar Pradesh

my laptop got some problem at 9/7/2012 i had complained to the company(acer)at same date.the engineer had come for visit at 11/7/2012 and told me that there was a need to change a hardware part and it would take 7 days to get the part from the company,but it is now 21/7/2012 and i receive a call from company that the part is dispatched today and it will take one week to reach kanpur and then the complain will be resolved.thus i lost my 17-18...
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