Claimed

Acer India Complaints & Reviews

1.5
Last updated Mar 2, 2024
Complaints 798
Resolved
236
Unresolved
562
Quick Links
Statistics
Share
Contacts

File a complaint to Acer India

Having problems with Acer India?

File a complaint and get it resolved by Acer India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Acer India
Customer Service Contacts

Acer India Phone Numbers

Phone
+91 80 3940 8700
88
52
+91 804070 8700
36
30
Fax
+91 80 2532 9535

Acer India Website

Acer India Head Office Address

"Embassy Heights", 6th Floor, No.13, Magrath Road
Bangalore
Bangalore District
Karnataka
India
560025

Acer India reviews & complaints page 30

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
arun.mainka
from Bengaluru, Karnataka
Report
Copy

Billing Problem

Address:Punjab

I was purchsed Acer Laptop model no. 4736z, S.No. LXP540C0279463C2A71601, SNID [protected]. on dated 15.02.2011, from Mr. Amit Kumar, Key Point, Jalandhar, Punjab. on that date he was provided me bill by saying that he will provide me after 2-3 days. but by asking after many times he was not provided me the same. I was camplaint it to Acer company but they said that they dont have any record of this and have no record of their dealers....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
L
Lavika kapoor
Report
Copy

dissatisfied with after sales service

Address:Gurgaon, Haryana

Hi!
I bought an acer laptop abot 1 year back.I tried getting in touch with acer's customer servie rep.Nobody has replied yet.I dont minf paying for the service.i called up at[protected].They said the tech rep is not available and he would call me back when he comes.i have not received any call.I m a working girl and i need my laptop up and running...Please get it repaired please...

Lavika Kapoor...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
satish singh pingal
from Hyderabad, Telangana
Report
Copy

i did t get a gift voucher of reebok with this laptop

Address:Dehradun, Uttarakhand

i have purchased a laptop of acer aspire 4738z from sudharma infotech shop no 17 capri trade center deharadun uttrakhand bill no si/10-11/4982 date 18-feb 2011.dealer promise me for reebok gift bouchrr of rs 1500 but still i did not get that boucher.and no confirmation mail from acer that is really disgusting for me
dr satish pingal
[protected]@yahoo.co.in
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
T
tripathi.vivek08
from Raipur, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

WARRANTY SERVICES

Address:Bhopal, Madhya Pradesh

I HAD purchased an ACER laptop(Aspire 4630z) on[protected] from digital desk shop, Jyoti complex MP Nagar Zone 1 Bhopal @ 3year warranty offer. Now my laptop is not working for more than lat six month and when I showed it to service center I came to know that I was provided only 1 year warranty whether It was an offer laptop with 3 yr warranty n even its mentioned on my purchase bill No.182. Now I am wndering for last 6 month to Shop Keeper...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
TAPAS KUMAR KUNDU
from Mumbai, Maharashtra
Report
Copy

SERVICING OF THE ACER LAPTOP

Address:North 24 Parganas, West Bengal

I HAVE BOUGHT ACER LAPTOP ON 24th MAY 2009, FROM BIG BAZAAR SEALDAH . AFTER 10months, A PROBLEM OCCURRED IN THE HARDWARE OF THE LAPTOP. BUT , I COULD NOT GET ANY IMFORMATION ABOUT SERVICING OF THE LAPTOP FROM THE FROM THE CONTACT NUMBER OF THE CUSTOMER CAR (PHONE NUMBER , WHICH WAS NOT REACHABLE AND NOT RESPONDING). I CAN NOT AWARE OF THE ADDRES OF THE SERVICE CENTER .
AS A CUSTOMER OF THE LAPTOP I AM FADE UP AND...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
josephpinto
from Belgaum, Karnataka
Report
Copy

Land line dead for 2 month

Address:Bangalore, Karnataka

Dear Sir,

We the Acer Engineer Pvt.Ltd. located at # 104/1, Kodichikkanahalli Road,
Begur Cross, Bangalore-560 068 : Tel: 25731590/65960112 wish to inform you
that our land line no; 25731590 is dead for 2 months. We have cleared all the
payments. Kindly take immediate action and resolve the problem.

your immediate action regard is highly appriciated.

Thanking you.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rajan mandhan
from Nilokheri, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Battery,Dvd Player

Address:Karnal, Haryana

Model:Acer travel mate 5270
Owner Name:Rajan Mandhan
Date of Parchase;[protected]
Problem:Battery Backup Only 5 min.,Dvd Player IS not working(It Can Not Play Any kind Of Dvd and CD)
Owner Contact No:[protected]
Owner Add;Rajan MandhanS%Shiv Kumer
H.No#233,Vill;Khukhani,
P.O.;Chougawan,Tehsil;Indri-132041
Disst;KarnalHaryana)
I Hav done 2time complaind.My Case Id was[protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shree_1276
from Khammam, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product & Service

Address:Udupi, Karnataka

I bought 2 Acer 4741z laptops from Bangalore Acer mall showroom ( August-2010), I use them for work mostly simple presentations & Excel reports. Nothing crazy, fancy work. While one of them is still working okey, 2nd one is just NOT been working fine at all. From the 1st day, there were issues with hardware ( battery lock broke first) , then the keypad stopped working. Got it replaced ( Warranty) in their Mangalore service center. A month...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
binodabhay
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Keyboard not working properly

Address:South Delhi, Delhi

I have the acer aspire 4741Z series laptop . My laptop buttons is coming out fequrentaly.
So please send enggnier for the rectification.

R's
Binod Kumar
37, Bhagwan Nagar, Near Jeewan hospital,
Maharani Bagh, Ashram
New Delhi 110014
Touch Me :- [protected]
Preferred time for visit :- Between 09:00AM to 12:00PM
(Kindly make a confirmation call before visit)...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rat don
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Acer laptop problem

Address:Ganjam, Odisha

laptop model: acer travelmate 4740
serial no.: LXTVQ0C0220221D3192000
bought on: 20th july 2010
from: IBC systems, berhampur, odisha

sir,
my laptop is showing a hard disk problem. i thought it as a software problem and formatted 3 times the whole hard disk. but the same problem is showing again and again. so i became sure that it's a hard disk problem.
when i called to the toll free no....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
smandavkar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Need money refund

Address:Pune, Maharashtra

Dear,

My name is Swapnik Mandavkar, I have purchased ACER(AS5745-433G50Mnks) Laptop model no LXPTW[protected] on 11.08.2010.
Within a month only a problem in display appeared( vertical line appeared on screen). I logged my 1st complaint the complaint (case id no[protected] with cutomer care on 30.10.2010.
After contacting the service centre Chinchwad, Pune they promised me to fix the issue within 7 working...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
priyanka maurya
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor service and solution for the problem

Address:Mumbai Suburban, Maharashtra

Hello sir or whom so ever it regards to ,
i priyanka maurya is a acer aspire user huv to file complaint agaist the pc that i have taken the on 14/12/2009.im facing the repeated problem more than a year since the pc is been purchased,
is been showing unxpected shutdown showing the blue screen again n again.its just 12 month which been purchased and more the 50 times this problem has occured enginnerts from ur help center came...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sougata_ece
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not delivering extended warranty

Address:Bangalore, Karnataka

I had paid INR 40000/- for one Acer laptop in this shop [Acer Mall, Manipal Center, Bangalore]. But when they delivered the laptop I found the MRP written is INR 36495/-. inclusive all taxes. When I asked them for refund they are not at all willing to pay me the amount. After several calls and police complaints it is settled like they will provide me with 2 years extended warranty instead of cash refund.
But still after almost 2 months...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jakhar JR
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Monitor not working / white lines in monitor

Address:Mumbai City, Maharashtra

I have registerd complaint with ACER toll free no.[protected] on 21 Dec 10 and one complaint no. was given that is[protected] for coming white broad lines on monitor. no reply is received so far. why a branded compnay is working like this.it needs more attantions towards its valuable customers.



JR Jakhar
Contact No. [protected]
Address
AQ 7
New navy Nagr
Colaba
Mumbai...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
maddyman25
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not getting the mentioned battery backup of acer ASPIRE one note book

Address:West Bengal

I am using for last 3 month (Model-ASPIREone NAV50
,S/N:LUSASOB[protected]C1601).It was supposed to give backup of 8 hours
, where as it is only providing me backup for maximum 40 - 45 mins.
I even tried to call at customer service number but was
disappointed with no answer from their side for several times.I also informed local dealer and head office.
but they are giving lots of excuse by time and time.I...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
neerajk2050
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no action under extended warranty by infiniti Retail Ltd (Croma)

Address:Gurgaon, Haryana

Dear Sir,

My Acer Laptop Timeline 3810 34 cm is under extended warranty by Infiniti Retail Ltd (CROMA)Unit No. G 15-16, Ground & Upper Ground Floor, Ansal Plaza, Block-G, Palam Vihar, Gurgaon, Haryana 120017 Invoice No.[protected] Customer No. 9006353. I Purchased my Acer Laptop Timeline 3810 34 cm on 23�92009 with 1 yr warranty by CROMA and 1 yr Extended Warranty from Croma by paying extra charge of Rs. 1200/-.br...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nagesh2010
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deficiency of Service

Address:Mumbai City, Maharashtra

I bought Acer Liquid S100 phone on 12 sept 2010 and Phone was registered .It was working though some features were not functioning properly,battery problem,some SMS features. It blanked out completely on 16 Nov 2010 after 2 months o[censored]se.
Phone was given for repairs at Acer Authorized Service centre, they said within 7 working days phone would be ready.They found out that phones PCB was not working hence service put the requisition...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Suresh Narasimhan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lan Port not working

Address:Thane, Maharashtra

I purchased Acer Aspire 5542 0n 18/4/10 from Vijay Sales , Kalyan. From October end there was problem of Lanport not working.I complained through toll free no and received a complaint no[protected] I was told to give the laptop to Dolphin Systems Thane. Since the product is under warranty I lodged my laptop for repair at Dolphin Systems , Thane on !/11/2010. They gave me Job card no 4342 dt 1/11/10 but till today the repairing is not complete...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
J
Joseph Ferrao
from Gorakhpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Monitor

Address:Manipur

I need an explanation to my complaint logged on 08/10/10 #[protected]as to why was it kept pending for more than a month with no intimation from your side & every time I was told by Acer people to co-ordinate with the engineer Mr.Manoj Yadav who had come to my residence & by the engineer Mr.Manoj to co-ordinate with Acer...

My Details:

Mr.Joseph Ferrao
[protected](Mumbai)
email: [protected]@yahoo.co.inbr...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
sougata_ece
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Price charged more than MRP

Address:Bangalore, Karnataka

This incident happen with Acer Mall, Manipal Centre.
The price of one laptop was told as INR 40000/-. As I don't have cash that time I was told to pay an advance of INR 1000/- and next day they will deliver to my address. They delivered the laptop and took the remaining amount by cash and told that the final tax receipt will send by DTDC courier. As I was in hurry I agreed with that. Later when I checked the MRP I found it was...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy