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Acer India Complaints & Reviews

1.5

Updated: Jun 2, 2026

Complaints 811

Resolved

236

Unresolved

575

So far, so good. Acer India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Acer India will keep up the work and continue to help more customers with their concerns even better 🤝

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Acer India reviews & complaints page 30

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Address: Wardha, Maharashtra

Hello sir,
I waited for the phone call from acer india as refered by them "Our call center executive will revert to you shortly" .Since there was no
call from acer india I called on Nagpur service center CIGNET TECHNOLOGY Ph.[protected] on dated 27-06-11. This center gave a rude reply that you should have contacted us within 5 days for service support. Now you have to login the complaint again to acer india.

Thanking you,

S.C.Maheshwari

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G

guestcpm

from Chandigarh, Chandigarh

ACER India — Paid Service

Dear Sir

I am having purchased a DLP Projector of ACER Model No. 1160 in 2008 . Now it is out of warranty and having problem in power supply section as told by Redington India Varanasi . Now I want to know about the availability of the power supply because Varanasi Service Centre is not ready for support , no spare parts available with them as told by manager.
Let me know about the support after warranty will be provided by acer or not on paid basis.
Thanking you

C.P.Mishra
223 Chandan Nagar
Karoundi Varanasi â€“UP
221005
Ph.[protected]

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FIRST OF ALL I WANTS TO MAKE ALL PEOPLES UNDRSTAND THAT WHAT ONE FEELS WHEN HE DECIDES TO PURCHASE A SO AND SO PRODUCT OF SO AND SO COMPANY AND JUST AFTER FEW MONTHS OF PURCHASING IT GOT DEFECTS AND AFTER RECTIFYNG IT FROM THEIR OWN SERVICE CENTER IT GAIN STARTS CAUSING PROBLEM IN THAT SAME PART THOUGH STILL BEING UNDER WARRANTY CONDITIONS.SO ONE CAN'T EVEN IMAGINE HOW BAD THE OTHER PARTS WOULD BE WORKING INSPITE OF BYING A HIGHER GRADE MODEL.
PURCHASING DATE : 31ST JULY 2010.
MODEL NO : ACER ASPIRE 5740G

HERE I M TALKING OF MY ACER LAPTOP MODEL NO.ACER ASPIRE 5740G AND PURCHASED PRICE WAS RS 43000 FROM A MALL IN BANGALORE.BUT JUST AFTER FEW MONTHS WHEN I STARTED PLAYING MY DVDS IT STARTED GIVNG ERRORS BY NOT BEING ABLE TO READ IT AND SAYING "PLEASE INSERT A DISC".I TRIED ALMOST 46 DVDS ON IT WHICH WORKED PROPERLY ON MY FRIENDS LAPTOPS.SO FINALLY I WENT TO ACER SERVICE CENTRE AT LANGFORT,BANGALORE.THE TECHNICIANS INPECTED IT AND REPLACED IT BY A NEW DVD DRIVE.SO THAT EVENING AFTER WASTING MY ALMOST 4 HOURS N 300 RS ON TRAVELLING I GOT TO MY ROOM WITH A HAPPINESS AND HOPE THAT NOW IT WILL WORK GOOD AND PROPERLY.BUT THAT JOY AND HAPPINESS DIDN'T LAST MUCH LONG AS " ACER " PROVED WHAT IT IS .JUST AFTER 3 MONTHS OF BEING REPLACED OF MY NEW DVD DRIVE WHICH WAS IN WARRANTY IT AGAIN STARTED GIVING SAME PROBLEM.NOW WHAT I CAN DO.NOW I M AT MY HOME AT NAINITAL AND HAD LEFT BANGALORE AND I HAVE TO AGAIN REPLACE IT AS MY LAPTOP IS IN WARRANTY AS I HAVE PUCHASED IT ON 31ST JULY 2010.BUT PROBLM IS THAT NTHERE IS NO NEARBY ACER SHOWROOM TO MY HOUSE.THE NEAREST ONE IS OF DELHI WHICH IS SOMEWHAT 240 KMS AWAY FROM MY HOME.SO I AM NOT BEING ABLE TO PLAY ANY DVDS.

SO ATLAST I WOULD SUGGEST AND HIGLY RECOMMEND TO ALL MY FREINDS,PEOPLES AND CITIZENS TO INDIA TO NOT TO GO FOR LOW PRICE OF ACER LAPTOPS AS ITS JUST A EYE TEASE OR WHICH YOU MAY PAY A HIGH LOSS AND TROUBLE ALONG WITH REGRET OF BUYING A NON ---- COMPANY'S PRODUCT LIKE I DID.
AND THIS IS MY 100% TRUE COMPLAINT NOT A FAKE ONE NEITHER I AM GETTING ANY KIND OF A PROFIT BY THIS AND IF ANYONE HAS ANY QUERRY OR DOUBTS REGARDING THIS CAN MAIL ME AT MY ID : [protected]@ymail.com

Aug 13, 2020

Complaint marked as Resolved

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Address: Darjeeling, West Bengal

I SANTANU GUCHAIT PURCHASE A LAPTOP FROM BIDIT INTERPRISE ON[protected],WITHIN FEW HR IT GET FAULTY(NOT SHOWING DISPLAY).I CONTACT TO LOCAL SHOP AND AFTER THAT LOG A CALL TO ACER CALL CENTER AND DEPOSIT THE LAPTOP IN ACER SERVICE CENTRE.BUT VERY POOR RESPONSE I GET.ACER REPRESTATIVE ALSO NOT SUPPORTING.I WANT REFUND EMMIDIATELY OR NEW ONE AS A REPLACEMENT AT THE SAME TIME AND ALSO THEY ARE UNABLE TO REPALCE A NEW ONE AND HARRASME STILL.

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The Sorcerer

from Kolkata, West Bengal

Jun 10, 2011

Its a harrasment for us readers if people don't have the basic courtesy of not using CAPS ALL THE FRIGGIN' TIME!!!

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Address: Mumbai City, Maharashtra

My laptop has been recently purchased. From a few days it has been working slow and suddenly the touch pad has stopped working. Please send help immediately to solve the problem as it is obstructing my work.

Aug 13, 2020

Complaint marked as Resolved

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T

thecomputerzone

from Ferokh, Kerala

Jun 3, 2011

The Computer Zone
([protected], [protected])
Authorised Laptop Service centre jaipur dell, lenovo, sony, acer, asus, hcl, HP, Compaq, gigabyte, Benq
INTEL PRODUCTS, COMPUTER PARTS, LAPTOP ACCESSERIES, PERIPHERALS, NETWORKING, AND UPGRADATION & TOTAL COMPUTER SOLUTIONS UNDER ONE ROOF.
CONTACT: Tej Prakash/Chetan Prakash Srivastava
Address: 49(505), Surya Nagar, Taron-ki-koot, Tonk Road, Sanganer, Jaipur.
Phone:[protected],
Cell: [protected], [protected].
Website:www.thecomputerzone.in
Email: [protected]@yahoo.com
[protected]@gmail.com
LAPTOP SERVICE CENTRE, dell laptop in jaipur, sony laptop in jaipur, toshiba laptop in jaipur, hp laptop in jaipur, compaq laptop, authorised dealer dell, authorised dealer sony, laptop service centre jaipur, Lenovo, [protected], [protected] HCL, Asus, Compaq, HP, ACER, SONY, TOSHIBA, DELL, LAPTOP SERVICE CENTER Jaipur, lenovo service centre jaipur, dell laptop service centre jaipur, acer laptop service centre jaipur, lenovo service centre jaipur, dell laptop service centre jaipur, acer laptop service centre jaipur, laptop repair jaipur, laptop service centre jaipur, dell service centre jaipur, compaq service centre jaipur, hp service centre jaipur, Computer Wholesaler, laptop charger, laptop battery, laptop adapter, laptop lcd screen, dvdrw, laptop keyboard, laptop hindges, laptop battery, hindges, battery, flr .lcd screen 15.4, 14.1, data recovery, Dell service centre jaipur, acer service centre jaipur, toshiba service centre HCL, Asus, Compaq, HP, ACER, SONY, TOSHIBA, DELL, [protected], LAPTOP SERVICE CENTER Jaipur, lenovo service centre jaipur, dell laptop service centre jaipur, acer laptop service centre jaipur, lap lenovo service centre jaipur, dell laptop service centre jaipur, acer laptop service centre jaipur, laptop repair jaipur, laptop service centre jaipur, dell service centre jaipur, compaq service centre jaipur, hp service centre jaipur, Computer Wholesaler, laptop charger, laptop battery, laptop adapter, laptop lcd screen, dvdrw, laptop keyboard, laptop hindges, laptop battery, hindges, battery, flr .lcd screen 15.4, 14.1, data recovery, Dell service centre jaipur, acer service centre jaipur, toshiba service centre jaipur, Sony vaio service centre jaipur, Asus service centre jaipur, asus laptop service centre jaipur, dell laptop service centre jaipur, compaq service centre jaipur, HP service centre jaipur, data recovery, jaipur call [protected]
THE COMPUTER ZONE ([protected])
Authorised Laptop Service centre jaipur dell, lenovo, sony, acer, asus, hcl, HP, Compaq, gigabyte, Benq
INTEL PRODUCTS, COMPUTER PARTS, LAPTOP ACCESSERIES, PERIPHERALS, NETWORKING, AND UPGRADATION & TOTAL COMPUTER SOLUTIONS UNDER ONE ROOF.
CONTACT: Tej Prakash/Chetan Prakash Srivastava
Address: 49(505), Surya Nagar, Taron-ki-koot, Tonk Road, Sanganer, Jaipur.
Phone:[protected],
Cell: [protected], [protected].
Website:www.thecomputerzone.in
Email: [protected]@yahoo.com
[protected]@gmail.com

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Address: Vadodara, Gujarat

dear sir,

i am from vadodara.i have a problem in my acer desktop computer running speed is very slow. my contact no is: [protected] & computer sr no: AWSO4DS308A2073091E.
so please send your company service person.

Pankaj c katara
vadodara pin :390008
gujarat.

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Address: Moga, Punjab

Dear all,

I was travelling by Jaipur to Amritsar train on May 6, 2011. I was having one laptop ( acer company, travel mate series 2913 model) That was stolen at Moga station. The bag included some keys, Data storage drives, some cash etc. The FIR has been launched at jalandhar railway station on 6/05/2011.

Since the laptop was not in good condition, i believe it will go for repair at ludhiana, moga and chandigarh city.

I request all engineers that if they see Acer laptop ( outside body is broken, Model travel mate series), they may contact me at [protected]@gmail.com

regards

harvinder ( jalandhar)

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Address: Dehradun, Uttarakhand

i bought, acer ASPIRE 4740 laptop, in july 2010. and now the battery meter is not showing charge more than 74% even when it is plugged in. can the battery be replaced under warranty? if not what is the problem?

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M

mithleshshukla

from Mumbai, Maharashtra

Apr 3, 2011

acer aspire 4740 — laptop battery issue

i have purchased new laptop model ACER ASPIRE 4740 in august'2010, and from January'2011 i have facing the problem with its battery, so please help me!

M

mithleshshukla

from Mumbai, Maharashtra

Apr 3, 2011

M.K. Shukla
mo. [protected], [protected]

R

railwayplatform

from Dharmsala, Himachal Pradesh

May 1, 2011

till july 2011 your laptop battery is under warranty go hurry and tell them to replace your battery.

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Address: Bhopal, Madhya Pradesh

ASPIRE 5745
SNO. LXPTWOC[protected]
INTEL CORE i5 460
2GB DDR3 500GB 15.6 HD

I got a coloured line on left side of my laptop screen.

Aug 13, 2020

Complaint marked as Resolved

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K

kanuj chopra

from Delhi, Delhi

Jan 17, 2012

i am inconvinient to use acer laptop aspire one tablet laptop on 8th january i worked on that for 5hours so my laptop screen have been a dark dot and 2 lines on screen of acer laptop aspire one d257-nckky ddr3 2gb ram, 250 gb hard disk n i showed to service center delhi janak puri, jaina tower, district center, 8208th floor vcl technocare pvt.limited.
kanuj chopra from delhi-110034
rani bagh, pitam pura
kanuj.[protected]@gmail.com
ph no- [protected]

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Address: Jaipur, Rajasthan

my acer laptop waz stolen on monday[protected] from my landlord room.
i am staying in pratap nagar with my 2 classmate.
i have registered the FIR at pratap nagar police station.
my laptop details are-
S/N-LXP530C0099240E1671601
P/N-LX.P530C.009
MODEL-KALG0
IF in future my laptop is tracked so contact me on these numbers
mobile number-[protected]
pratap nagar police station-[protected]

Aug 13, 2020

Complaint marked as Resolved

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C

chnkl

from Mumbai, Maharashtra

Sep 4, 2012

my acer laptop waz stolen on date.[protected] from dharmapuri to rayapatnam for visit lord laxminarasimhaswamy temple by auto my laptop is missing am complaint in dharmapuri ps dt.[protected] police station

MY LAPTOP DETAILS..
MODELNO.ASPIRE 5742

LI.NO. LXR4F0C0931023 F5041601

If in my future laptop is tracked so contact me on these number

mobile no.[protected]

police station dharmapuri karimnager dist andhrapradesh

contact no [protected]

MY ADDERESS CH SAMMIREDDY

D HARMARAJPALLY-
post

HUZURABAD-mdl

KARIMNAGER-dist

ANDHRAPRADESH-505101

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Address: Chennai, Tamil Nadu

respected sir/mam,
i brought a acer laptop last year september. and two times it was affected by virus and i had some software problems but i use to clean it. then i stopped using today only i took for entering some softwares of my subject and i saw it was broken .i use to keep it in its cover itself and once when i took in the middle i saw some movements of air bubble as the top cover was easy to press i didnt notice it properly. now i saw it was broken so i request you to change the top cover without any charge for it .as my warranty period has got ended. this is a small request to you sir to do this without and charge please sir /mam thi is a greatest request to you sir.
iam attaching the model details with this letter.
model name:aspire 5738
intel core duo processor
t6600(2.2ghz,800 mhz fsb)
intel gma 4500mhd
15.6 hd lcd
4 gb memory
320gb hdd
dvd-super multi dl drive
acer nplify802.11a/b/g/draft-N
bluetooth 2.1+EDR
multi in 1 card reader
6-cell li-ion battery
date of purchase:4/9/09
place of purchase: modern computers ,spencer plaza chennai
please sir/mam do this request
thanking you yours faithfully
a.aruna preethi
[protected]

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H

HEMA BELANI

from Chennai, Tamil Nadu

Acer — BUBBLE

im hema belani, i purchese the laplop may2009 and i t working only 2 months after that one day it got bubbles so i compliet to excellant computer in ulhasnager he dont help me my comliant nu is 070609 &high fun nu is 312 &job date 07/07/2009 acer aspire 4530 notebook all my detials.

Then i spok to bombay office all men and womans ajesh, amutra,sager,shuba but all they are not help me so now i diciede to send the notice for court or in mieda i saw the lot of compiant for acer so if company will to guides or help. Otherwise i take i acctioan , im belong from middleclass family, FROM FOUR MONTHS MY LAPTOP IN COMPANY so hope ur help out me, from my side no problem in the lap top kindly inform me what will do
THANKIN YOU

H

HEMA BELANI

from Chennai, Tamil Nadu

some told me about r ti so i sbmit my complint hope they help me out

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Dear Concern

I have purchased Acer- Notebook and the details are as below:

- Product Model: AO532H-2DB

- Serial Number / SNID: LUSAL0D2920051A3D91601

- Date of Purchase: 29/03/2010 from ACER Mall, S-122, IInd Floor, V3S Mall, Laxmi Nagar, Delhi-110092.

ISSUES (UNRESOLVED):

- The following problems were noticed in the month of January 2011.

1) Problem in loading windows, usually I need to try 2-3 times to get the windows loaded. At the time of loading, one can witness a strange type of sound.

2) Once loaded, upon opening windows explorer the screen starts shaking / flickering (misbehaving).

- I have visited your service centre- Perfect Services, Laxmi Nagar, Delhi-110092, and reported the problem and they assured to correct it by replacing the hard disk and my notebook returned to me on 02.02.2011. (case ref no 006 dated 27.01.2011).

- After few days the problem starts again, and so I have called 2-3 times to your customer care for resolution but I haven’t received any response.

- Today I have again called to address the same issue, only to be informed that warranty period is expired and so nothing can be done.

GRIEVANCE:

- Pls note that I am facing the same problem what i have faced earlier and even after getting it repaired (by replacing hard disk, as informed to me), the problem still remains unresolved.

- Even after repeatedly taking up with customer care no response was given to my complain.

- Today I have been informed that my warranty expired and there are no call / log reports available to prove that I have called Acer Service Support after 27th Jan 2011.

- Fails to understand, how the claim which was made before expiry of warranty or the issue which was not resolved during warranty period, can't be taken by ACER as warranty claim.

Regards

Shubham Pandey

[protected]@yahoo.com

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Address: East Godavari, Andhra Pradesh

Manugacturer FSP Technology Inc , Model No : FSP040-RAB , Monitor display is not work (don't stand moniter power - display is white colour on off display)
Purchase date 03.02.2011, Invoice no : 2671,Shop No : 48, -520002, ph no :[protected] , NTR Complex
at vijayawada K K Systems
my cell no [protected]
mail address ; [protected]@rediffmail.com
Please call your relited persion

Aug 13, 2020

Complaint marked as Resolved

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Address: Hyderabad, Andhra Pradesh

SIR, I Purchased acer aspire 5740G laptop in CROMA, PANJAGUTTA, HYDERABAD dated[protected]. s.no LXPMBO[protected]. i also took ONE YEAR EXTENDED WARENTY. I made a complaint on[protected] that colour display is not proper. U replaced the full unit s.no LXPMBO[protected]E62000 on 7-6-2010. U R NOT REGISTERED ABOVE SAID NEW REPLACED PRODUCT AND EXTENDED WARANTY IS NOT CARRY W ITH NEW S.NO. SO PLEASE REGISTER MY NEW S.NO. AND EXTENDED WARANTY.

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Address: Punjab

I was purchsed Acer Laptop model no. 4736z, S.No. LXP540C0279463C2A71601, SNID [protected]. on dated 15.02.2011, from Mr. Amit Kumar, Key Point, Jalandhar, Punjab. on that date he was provided me bill by saying that he will provide me after 2-3 days. but by asking after many times he was not provided me the same. I was camplaint it to Acer company but they said that they dont have any record of this and have no record of their dealers. Is it possible that Acer has no record. Company is not hepling me about it and dealer is saving his taxes by not providing the bill and selling the Laptop black in market. So please Help me...

Regards
Arun Mainka
Jalandhar
[protected]

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V

vasant rane

from Mumbai, Maharashtra

Acer Softwares — Details of Bill

I want to see the detail bill incoming, outgoing and SMS of number [protected] for the month of october 2008 and November 2008. Please Email me on this id [protected]@yahoo.com, [protected]@yahoo.com, [protected]@acersoftwares.com immediately. Thnks

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Address: Gurgaon, Haryana

Hi!
I bought an acer laptop abot 1 year back.I tried getting in touch with acer's customer servie rep.Nobody has replied yet.I dont minf paying for the service.i called up at[protected].They said the tech rep is not available and he would call me back when he comes.i have not received any call.I m a working girl and i need my laptop up and running...Please get it repaired please...

Lavika Kapoor

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Address: Dehradun, Uttarakhand

i have purchased a laptop of acer aspire 4738z from sudharma infotech shop no 17 capri trade center deharadun uttrakhand bill no si/10-11/4982 date 18-feb 2011.dealer promise me for reebok gift bouchrr of rs 1500 but still i did not get that boucher.and no confirmation mail from acer that is really disgusting for me
dr satish pingal
[protected]@yahoo.co.in
[protected]

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S

shivam chopra

from Panipat, Haryana

Apr 12, 2011

Acer Laptop — Reebok Voucher

Respected Sir/Mam
i had earlier purchase an ACER Laptop(serial no-LXR[protected]EFC1601) on[protected] in scheme(LMO) that i will get a free Voucher OF REEBOOK (Rs-1500/-) which shall mailed at at resisdence of mine.I had already online registered it on[protected] and i got an unique code(Program Reference No: CNB/AIL/NP/MR/2011-02/004 ) but i had not send till now[protected].Many times i had a word with acer customer care but they have not given me a good response so now please help me as soon as possible
Regards
isha chopra
[protected]@gmail.com
[protected]

C

complaints_1

from Chennai, Tamil Nadu

Apr 24, 2011

they are cheaters.. they should restrain from giving those offer instead of cheating

S

shivam chopra

from Panipat, Haryana

May 2, 2011

Till the time i have get the voucher . They told me that they will send my voucher with 7 days but now its already 19 days and no reply from there side

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Address: Bhopal, Madhya Pradesh

I HAD purchased an ACER laptop(Aspire 4630z) on[protected] from digital desk shop, Jyoti complex MP Nagar Zone 1 Bhopal @ 3year warranty offer. Now my laptop is not working for more than lat six month and when I showed it to service center I came to know that I was provided only 1 year warranty whether It was an offer laptop with 3 yr warranty n even its mentioned on my purchase bill No.182. Now I am wndering for last 6 month to Shop Keeper but all is in drain.He only saying tomorow ,now then etc.

VIVEK TRIPATHI
[protected]
tripathi.[protected]@gmail.com
Bhopal

Aug 13, 2020

Complaint marked as Resolved

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Address: North 24 Parganas, West Bengal

I HAVE BOUGHT ACER LAPTOP ON 24th MAY 2009, FROM BIG BAZAAR SEALDAH . AFTER 10months, A PROBLEM OCCURRED IN THE HARDWARE OF THE LAPTOP. BUT , I COULD NOT GET ANY IMFORMATION ABOUT SERVICING OF THE LAPTOP FROM THE FROM THE CONTACT NUMBER OF THE CUSTOMER CAR (PHONE NUMBER , WHICH WAS NOT REACHABLE AND NOT RESPONDING). I CAN NOT AWARE OF THE ADDRES OF THE SERVICE CENTER .
AS A CUSTOMER OF THE LAPTOP I AM FADE UP AND HARAASSED WITH THE SERVICE OF THE LAPTOP ( IT IS NOW IN WARRANTY PERIOD ) PLEASE , GIVE ME A SOLUTION OF THIS GENUINE PROBIEM .

DATE OF PURCHASE - 24.05.2009
ADDRESS OF PURCHASE - BIG BAZAAR , SEALDAH
MODEL NO OF THE LAPTOP - ASPIRE 4736Z

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Address: Bangalore, Karnataka

Dear Sir,

We the Acer Engineer Pvt.Ltd. located at # 104/1, Kodichikkanahalli Road,
Begur Cross, Bangalore-560 068 : Tel: 25731590/65960112 wish to inform you
that our land line no; 25731590 is dead for 2 months. We have cleared all the
payments. Kindly take immediate action and resolve the problem.

your immediate action regard is highly appriciated.

Thanking you.

josephpinto
Acer engineer
email;[protected]@sifymail.com

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Address: Karnal, Haryana

Model:Acer travel mate 5270
Owner Name:Rajan Mandhan
Date of Parchase;[protected]
Problem:Battery Backup Only 5 min.,Dvd Player IS not working(It Can Not Play Any kind Of Dvd and CD)
Owner Contact No:[protected]
Owner Add;Rajan MandhanS%Shiv Kumer
H.No#233,Vill;Khukhani,
P.O.;Chougawan,Tehsil;Indri-132041
Disst;KarnalHaryana)
I Hav done 2time complaind.My Case Id was[protected] But it was rejected.U Told Me ur MACHINE SERAIL NO.MATCH WITH S.S.Builder.But i hav proved that i have bought this systaem[protected] on aditi commnication ,kurukshetra. i will send a copy of my laptop bill.pls contact me as soon as.

Aug 13, 2020

Complaint marked as Resolved

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