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Acer India Complaints & Reviews

1.5
Last updated Mar 2, 2024
Complaints 798
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236
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Acer India reviews & complaints page 31

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R
roopeshkoodal
from Mysore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recurring display problem

Address:Thiruvananthapuram, Kerala

i purchased an acer laptop from ss united technologies , pattom ,trivandrum on 19/11/2009, the very first month itself i am facing continuous hardware problems 29/12/2009 its speakers and microphone were not working. on 12/07/2010 its display got damaged. Again on 04/11/2010 its display showed serious problems. All these problems are coming during its warranty period but what i do after expiring my warranty. As i am development officer...
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ASK SAURABH
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NON FUNCTIONING OF NAVIGATION PAD OF ACER LAPTOP

Address:Thane, Maharashtra

I HAVE PURCHASED THE ABOVE MENTIONED MODEL ON 15 OCTOBER 2010 FROM CROMA, MULUND, {WEST} SHOWROOM. THE DAY BEFORE YESTERDAY ITS NAVIGATION PAD HAS STOPPED FUNCTIONING.
I HAVE EXTERNAL USB MOUSE, WHEN CONNECTED THROUGH MOUSE IT WORKS , BUT NOT WITH THE NAVIGATION PAD.
NAME :SAURABH DESHMUKH
CONTACT NO. [protected]
ID:SAURADESH.[protected]@GMAIL.COM...
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J
j_j_kumar
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Festive offer

Address:Ahmednagar, Maharashtra

I have purchased an ACER 4738z Lap top from Siddhi computer,Ahmednagar.The dealer has informed about the festive offer on purchase of the ACER Laptop and requested me to register in their website www.acer-online.co.in for the lucky draw contest.Since then I made the purchase I couldn't open the site.It is a trick and cheating by the company offering such gifts and fooling the customers.This will lead to customers distrust with the brand...
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M
manoj.anupoju
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Acer X960 Handset Service

Address:Karnataka

Respected Sir/Madam,

I had given my Acer Mobile X960 for servicing on 14/09/2010 at
TVS-E SERVICETEC LTD
Sagar e Technologies Pvt Ltd
No 165 , 9th ross, near Kairali Nikethan School Ground Above Dental Care Indiranagar 1st Stage , Bangalore 560038 Ph:[protected],25254693

Complaint : Touch Screen not working and getting hung

its been nearning 2 months now and i have not...
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B
bhaskar.sivvala
from Gajuwaka, Andhra Pradesh
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system not working

Address:Srikakulam, Andhra Pradesh

Kasibugga Police Staiton
SI Mobile [protected]
on 21.10.2010 I complainted the matter to your service center vide petition NO.[protected] and our system S.No. AWP23GT[protected]ZE. On the same day you(yours receitption) told to me as with in two days the problem must be rectified. but, the system was not rectifed so far, plese sent your service engineer to rectife the problem as early as possible....
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K
Khalid123
from Chandigarh, Chandigarh
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Service not provided from 2.5 months

Address:Meerut, Uttar Pradesh

Sir,
I have Acer 5738 notebook. It is under warranty period upto Nov. 2010.
I had problem in tapping and Left click button,for this I register my complain at Acer coustomer care.

Coustumer care provided me an case id[protected] and ask me to contact me to Meerut, Acer service center.
Now it's being 2.5 months and till now they have not resolve the problem.
Kindly, look into my matter
br...
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M
mayankburmanmanjhi
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

starting problem

Address:Karnataka

acer logo comes when i m starting my system and f2 or f12 option also comes. in short my system is taking 5-10 min time to start what i should do plz sent me new bios download link or fix this problem my system is acer aspire 4720z

thanks...
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C
clintonalmeida
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faulty lan card

Address:Mumbai Suburban, Maharashtra

i think i have damaged my lan card. Please suggest me what should do and where should i go. And please tell me roughly what will be the cost of it?...
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R
rajeshpant
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ACER Laptop not yet repaired

Address:Ahmedabad, Gujarat

Hi there,
My name is Rajesh Kumar Pant .I had bought ACER 4736Z model in Jan-Feb 2009 from Care Solutions outlet and currently it is under warranty .From 27th sept 2010,it has not been working and currently lying at Acer Customer Service Center at Ahmadabad .Its case Id is[protected] .The service center fellow told me that there was some problem with the Motherboard and it has to be replaced with a new one.So he ordered for that...
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R
rajeshpant
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pending services

Address:Ahmedabad, Gujarat

Hello , my name is Rajesh Kumar Pant .My laptop is not working since 26th September while I shut it down after I had finished my work. My acer mode is ACER4736Z. I went to the ACER customer service center at Ahmadabad on 27th September where the ACER employee told me that there is some problem with the display and it will be repaired by 4-5 days.When I did not get any call after 5 days from the employee I asked him whether it is repaired...
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N
N.T.Sebastian
from Bengaluru, Karnataka
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Acer laptop not working

Address:Bhopal, Madhya Pradesh

I have purchased an Acer laptop Extenza 4630Z from Singapore in March 2009. Within a month’s time the display stopped. With much difficulty I was able to contact the company Engineer who was arrogant and abusive and refused to entertain the complaint. I met the local service Centre and they tried their level best to get the spare part- FLE inverter- but were unable to help me as the Acer Company refused to send the spare part. Ultimately...
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S
sougata_g
from Bhusawal, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

TOUCH KEYPAD NOT WORKING

Address:Ahmedabad, Gujarat

ITS MORE THAN A MONTH MY ACER PHONE HAS BEEN GIVEN FOR REPAIRE. THE PHONE WAS BROUGHT IN JANUARY 2010. THE SAME IS NEEDED ASAP OR THE REFUND OF MONEY IS REQUIRED....
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A
ANOOPGOVINDITCOLLEGE
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DESKTOP MONITOR DEAD

Address:Kozhikode, Kerala

FROM ,
MANAGER
IT-COLLEGE
COMPUTER EDUCATIONS
TO,
THE DIRECTOR
COMPLAINT SECTION

THREE NUMBER OF DUSK TOP MONITERS ARE COMPLAINT, PLEASE ATTEND THR COMPLAINT AND REPAIRED IT URJENTLY..........

MONITERS ARE PURCHAISED AT 2008 ,

DETAILS
1. SERIOL NO. 5w[protected]
2. SERIAL NO. 5w[protected]br...
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F
fphilipe
from Morjim, Goa
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Delayed Service

Address:Goa

my newly bought laptop Acer aspire 5740G was under warranty and given for repair at Delta Technology Goa as referred by ACER. Its one month now and the laptop is not yet repaired. I lost one month warranty period also lot of money and inconvenience due to this delay.
Service station has not yet received the part. Problem was these was sometimes no display when computer was started. Service center engineer told that the mother board...
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A
anukul anand
from Hyderabad, Telangana
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Speaker not working and Battery not Charging.

Address:Bhagalpur, Bihar

Acer Laptop model-TravelMate Machine Sl.No.LXTVQ0C05103300B872000 was purchased at MIT, Manipal on 06.09.2010 by me, Anukul Anand. Suddenly, within a fortnight, charging of battery failed giving information as "Plugged in, not Charging". The Battery serial no. is BT[protected]F83B102. Also, both the speakers are not working.
I had visited my home town, Bhagalpur in Bihar. With these complains, I rushed to nearby Customer...
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M
makbak
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Keyboard problem and bad after-sales service

Address:Mumbai Suburban, Maharashtra

Hello,

I bought an Acer Notebook Aspire One D260 on 9th September 2010 from Vijay Sales, Mumbai. Within 10 days its keyboard started to malfunction. An engineer from their outsourced customer service centre (RLC Pvt. Ltd., Andheri (E), Mumbai) visited my place on 23rd September and noted my complaint (case id:[protected]. I was informed that the keyboard will be replaced within a week at the latest. Acer did not replace the...
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X
xlyphone
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor water service

Address:Hyderabad, Andhra Pradesh

from satish vinayak <satish.[protected]@gmail.com>
to [protected]@clusterinfotech.com
cc [protected]@acer.co.in
date 24 September 2010 10:40
subject please care to respond
mailed-by gmail.com
hide details 24 Sep (9 days ago)

Dear Sir/Madam,

I have purchased ACER Laptop Model 4736-Z bearing sl no- LXPFZOC[protected]E11601 and another identification no as BT[protected]C165B204...
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S
syammohans
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Damaged part

Address:North Delhi, Delhi

Dear Sir

I brought an Acer Laptop from a shop named PG Infotrack (phone no:27605541, 32912435, [protected]) near Mukherjee nagar (near Batra theater), north Delhi on 26/09/2010. On 29/09/2010 one of keys came out from the pad when i was cleaning with a hand kerchief. The lock of the key was broken. Then i came to shop and asked them to correct that.They somehow fixed it there with the broken key, I said them to correct ...
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S
samarthavashishtha
from Delhi, Delhi
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Extremely sloppy service from Acer

Address:Delhi

My Acer service request number ID is[protected].

I had purchased an Acer 5542g laptop on December 28, 2009 and it has given me problems consistently ever since. Since March, there has been constant flickering in the screen, which I have unsuccessfully tried to get resolved several times by taking the laptop to Acer service centers. The laptop is still under warranty.

In June, I took the laptop to the following...
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D
DEEPAK_6260
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

FAKE STATUS SHOWN BY THE COMPANY

Address:Uttar Pradesh

I had booked a complaint about my TFT monitor malfunctioning on 25 Aug 10 on Acer toll free no.[protected] & was allotted with complaint No.[protected] which was promised to be cleared within 48 hrs, though it was attended by the service center rep on 03 Sep 10 after numerous requests & reminders. The rep told to replace the monitor within 03 days though it is not replaced till the time of posting this complaint. On checking the...
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