Acer India Complaints & Reviews

I bought this laptop on 05/07/2021 and within 5 days the screen started flickering randomly, I complained to the retailer from where I bought it and it took almost 2 months by your company to resolve this issue by changing the motherboard by your engineer and since them screen flickering issue is solved but my laptop fan making loud noise when switched on. Plz solve this issue as soon as possible because it's the second time in nearly 5 month...

I have bought acer aspire 5 A515 -56 few months back . since the day i have bought, it is malfunctioning ., , All apps take mins to open and if i try to update the software through windows update it take 5-6 hrs for even a small update . i have contacted the tech team and the engineer keep saying to buy a new SSD for laptop . if SSD was required at first then why dont the company installed it in the begining . purchasing a 45 grand laptop...

My laptop stopped booting on 14 oct
An engineer from acer team (Quest Infotech, Laxminagar) came to my house
He corrected it, But installed firmware/bios update which I even told him not to do.
After that my laptop motherboard crashed, and it was replaced 4-5 times
Very recently on 13/11/2021, when he got to know that he had destroyed the bios through that update,
He took laptop and gave me back after few...

I have been facing an issue in my acer swift 3 SF314-55G for last 4 months of blacked out laptop display. Everything works fine other than the display. I had to get it checked from an independent repair shop as there is no authorised care centre in my city (Nanded, Maharashtra).
Later it was discovered to be a problem with a broken display cable. I tried to get it repaired at the authorised care centre at Aurangabad (Sysnet global...

My Laptop Charger Not working since Last 1 Month, I have done compliant on 14 Oct 2021 to Local Dealer - Crystal Systems, Jalgaon from where I bought Laptop. then Company Engineer Visited my Location on 29 Oct 2021, he told that You will get your new Charger in next 8 Days means upto 7 Nov 2021

Previous complaint Case ID:- 4214561

From that time, I didn't get any my New charger

Request your Kind...

HI
Case ID 41625141, is pending with F1 solutions, Kilpauk chennai for 2 months and more and not yet returned. WHy do you need 2 months to repair a laptop????

your customer care at ail.easycare does not respond with proper answers too...

Complaint History

October 6, 2021

I would like to raise a complaint regarding an Acer Nitro 5 laptop (Serial No. NHQ7NSI0010370C1C43400) that I purchased on October 19, 2020. I purchased this laptop for my son because from the reviews that he read, my son determined that this particular laptop was an excellent gaming laptop. In the beginning, the laptop performed well whenever he played a game. However, in less...

When I play music in my device acer laptop computer (part number: UN.VNFSI.009) its sounds not properly. It is heard like a cracking voice ....

Case id 4106167i Case Creation Date 23/08/2021 Case Closed Date 07/09/2021

Request Id 172117i Case Creation Date 11/09/2021 Case Rejected Date 11/09/2021

After mail/ telephonic conversation re-open Case id 4152451I Case Creation Date 21/09/2021 Case Closed Date 15/10/2021

Case id 4195482I Case Creation Date 18/10/2021
Status Case Status
Allocated At Hub

Still waiting...

Within one week of the purchase of Acer Aspire, the laptop was making sound and got blacked out. Filled the complaint and got it resolved. Then within 4 months, the battery went off. If you keep the charger on, it works otherwise it doesn't. Just wondering how there will a battery problem in a new laptop? Is the battery a duplicate one?

I've logged a complaint and waiting for the replacement of battery. Not sure what more...

I tried to get my laptop service under warranty. But the team is taking lots of time. For the last 2 week's nothing has happened. You want to make it as a physical damage and can't take any risk in this case. Now I have to pay 8200 to get my laptop back. If this is the situation y u want to extend my warranty period. Very sad about your service. Here after me and my family won't be taking any of your products...

I'm last year clg student, my laptop stop working properly at 14/09/2021 so i registered a complaint to Acer care and submit my laptop they told me that there are some battery issue in my laptop so i have to wait till my battery arrive, now after 7-9 days they told me that there are also motherboard issue so now i have to for more 20-30 days because motherboard is not available in acer warehouse, this is my placement season i purchased this...

I bought my laptop in 2019 and after one and half year my laptop screen started blinking(fluctuation) at beginning it was low but after that it went worst.

I gave my laptop to acer showroom in Udaipur and they transferred my laptop to acer service center Jaipur.
They took around 2-3 month and after that they are in conclusion that there is some IC on motherboard which is causing the issue and they are saying that particular...

Left side of my laptop monitor a white line is shown....

I bought Acer laptop on 23/08/2020 and I had multiple issues starting from slowness and the wifi stopped working. The laptop's network card was the issue and it was not working for nearly 15days. The service engineer told there were some short circuit in motherboard and OS issues. He said he changed everything. Now after two months of this issue, the laptop itself is not starting. I'm also out of India and I spent 65 euro only to know that...

Hello sir I lost my bill of Acer laptop which I bought from India and now I am currently in Canada and now my laptop is not working properly showing no bootable device as my laptop has 1 year international warranty so today I called service center near me so they asked for proof of purchase so can I get that please I need it because I have to do assignment this week...

My previous complaint is not resolved yet but status of my complaint is showing its been resolved......

My laptop was having problem in April and I lodged complaint and they took my laptop and gave me I was satisfied but after few days I faced the same problem and my laptop didn't turned on again I submitted my complaint on 19 July and after few days they took my laptop and since then I have not received my laptop back it's 3 September today.....

My laptop power can't able to on.it is not charging also...

Bought this laptop Aspire 5 A515-56 from your listed seller in acer.com via Flipkart . After unboxing I knee that the laptops bezel had some problem but couldn't figure out but on 8th August I got to k ow that the bezel and display and backpanel had gap in between . So raised the issue and send it to service, after receiving they didn't redress the issue but only gave it back with dents and scratches all over the laptop. I demanded for replacement...