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Adidas Complaints & Reviews

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Last updated Mar 6, 2024
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Adidas reviews & complaints page 24

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V
Vangala Shankarreddy
Dec 28, 2021
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Refund issues

I ordered a pair of sandals for 1250 rupees. As the size was not perfect I had to return my order. My Order no: AIN00305565. My payment mode was Cash on Delivery. But I received a mail from Adidas saying that they will refund my amount to the same bank from which the payment was made but my payment method was COD and there is no option mentioned on the website where I can enter my bank account details as well.
Please resolve my problem...
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Karan Beniwal
Dec 24, 2021
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Complaint about refund

Website:adidas.co.in

I ordered a pair of shoes from adidas of order no. AIN00184341 . The refund is processed on 23 November 2021 and yet my money is not refunded in my account. I called to customer care number around 5 times but they said to wait for 2-3 days . Now I am very disappointed with the adidas and this was my last order from adidas...
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M
Musaib manzoor
from Srinagar, Uttarakhand
Dec 21, 2021
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I'm complaining against adidas as they are not giving my refund back

On 14 December I ordered shoes from adidas which cost me ₹2399.50 and received it on 16 December but when I tried it it's size was small so I returned it the same day and was picked on same day since then 5 days have passed but i am not getting my money back I tried to call customer service but they are not picking my call I also wrote a mail but I have not got any respond...
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Y
Yatin.Yadav
Dec 19, 2021
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Prepaid Order Not Delivered. Refund Not Processed.

I had placed a prepaid order on adidas.co.in on 30th October, 2021 with ref. no. AIN00142037. The item was not delivered to me and the tracking status shows that the order has been LOST by the company. The customer service assured me that the money would be given back to me.
It has been more than 50 days but I have not received my money.
No refund has been processed by Adidas. I have made more than 15 calls, 5 E-Mails to the...
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E
Eileen Houng
Dec 17, 2021
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The progress of refund

Order id: amy01825977
item returned to the 24/11/2021.
refund by adidas on 05/12/2021 with reference number given. but nothing received (17/12/2021).

seriously adidas unable to provide the refund receipt to customer?
how do i know adidas does't bank in to the wrong customer or wrong accout? or really DID?

it was very disappointed for the reply for 'no receipt for the refund'

i...
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M
Mohd Mujassim
Dec 16, 2021
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1 shoes

Address:Bareilly Uttar Pradesh Finix moll pin 243001

Adidas k wep per shoes price kam hai or Finix moll mei bhut jada k diya hai overcharge liya hai
Mujh ko vapas lena hai...
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Order No. AIN00076670
Amount : Rs 8329.15
Ordered 2 pairs of gametalker basketball sneakers
Return pickup not done since 9 October 2021
Called them several times, mailed them several times but still issue not resolved
Worst service by adidas...
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T
Tawanagb
Dec 13, 2021
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Item not received

I would like a refund for the black sneakers that I have yet to receive from an order placed October 15. 2021. I've made numerous calls with no results. I would like a REFUND....
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T
tyagityagi44
Dec 8, 2021
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Return/Refund

Address:Gurgaon
Website:adidas.co.in

Order AIN00236543 placed at adidas.co.in, on Monday 29th November and received on Thursday 2nd December
But due to size issue I made a return request but till today 8th December, there is no response from your side, neither my return request processed nor any confirmation has received which is against the return policy.
whenever i called customer care they said that request is in progress but after a week there is no confirmation...
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vishesh3131
from akhnoor, Jammu and Kashmir
Dec 5, 2021
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Poor in services and not refund my money

Address:Name: Savio Dsouza Designation: Digital Brand Commerce Director Address: Plot No. 53, Sector-32, Institutional Area, Gurugram, Haryana-122001, India E
Website:www.adidas.co.in

I purchased a order (AIN[protected] on 17 November 2021.from Adidas website...due to delay by courier service i got my shoe on 25 nov 2021..same day i placed a purchase return order..from 25 nov to till date nothing action taken by adidas company.....
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vishesh3131
from akhnoor, Jammu and Kashmir
Dec 5, 2021
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Poor in services and not refund my money

Address:Name: Savio Dsouza Designation: Digital Brand Commerce Director Address: Plot No. 53, Sector-32, Institutional Area, Gurugram, Haryana-122001, India E
Website:www.adidas.co.in

I purchased a shoe on 17 November 2021.from Adidas website...due to delay by courier service i got my shoe on 25 nov 2021..same day i placed a purchase return order..from 25 nov to till date nothing action taken by adidas company.....
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V
vichhesh sharma
Dec 5, 2021
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Deficiency in Services

Address:Digital Brand Commerce Director Address: Plot No. 53, Sector-32, Institutional Area, Gurugram, Haryana-122001, India
Website:www.adidas.co.in

I purchased a SHOE on 17 November 2021. from Adidas website...due to delay by courier service i got my shoe on 25 nov 2021..same day i placed a purchase return order..from 25 nov to till date nothing action taken by adidas company.....
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Address:Goa

Order ID:-AIN00192769
I had returned a pair of footwear on 22nd NoVv and till date i javnt recieved any updaye from their end.After calling on help line no. Multiple times, they just say that product has been recieved and quality check is done and will be receiving a mail regarding refund details(To provide bank details)...
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M
M@ohtb
from Lucknow, Uttar Pradesh
Dec 3, 2021
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Haven't received my refund from one month

My name is Mohan Thapa and my order number is AIN00133393.
I had initiated my refund on 14 November 2021 and it's been almost one month now and haven't received my refund yet. I also called the customer care on 18 November and the executive told me very boldly that it a minor issue and will be tried to resolve but none to my prevail. I had called this [protected] number but they didn't picked it up even after 3_4 mins of waiting...I...
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Bhupinder Parkash
from Kurukshetra, Haryana
Dec 3, 2021
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Refund Not Settled

Address:Plot No. 53, Sector-32, Institutional Area, Gurugram, Haryana-122001, India

My Order AIN00029070 delivered dated 25/09/2021, Later returned by me, duly acknowledged by company dated 02/10/2021. After that so may mails & phone calls from my end for refund hasn't yielded much. Even as on today 03/12/2021 I am still waiting to receive my refund.

Also please share necessary legal step up protocol for this....
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A
Ajay Singh Khangarot
Nov 28, 2021
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Regarding the warranty of the shoe

Address:Plot no. 53, Institutional Area, Sector 32, Gurugram, Haryana 122018

Hii
i am ajay i ordered one pair of adidas sl20 shoe Rs5499 order id[protected] in sale and the real price of the shoe was 11999 but after using for one month the sole of the shoe start coming out which adidas claims it falls under wrannty so i contact adidas support last month on 19th october and they share the invoice details and pic of the defect but till now they didn't reach me so i call them after one week that i send all the...
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Prasham Mal
Nov 27, 2021
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Refund for AIN00156103

I placed an order for ADILETTE AQUA SLIDES (order id - AIN[protected] amounting ₹1609 which was delivered to me on 7 november 2021 sunday, but it didn't fit so I eventually returned it with the price tag and box intact the very next day and the company accepted my return on 15 november 2021 and its policy says i’d be refunded within 14 days but there’s been no progress i’ve called many many times they cut the call or tell me to wait...
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S
Sammy30
from jaipur, Rajasthan
Nov 22, 2021
Mar 15, 2022
This thread was updated on Mar 15, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

AIN00042409 Money not refunded since 9th Oct 21 till date

Website:www.adidas.co.in

I placed an order with Adidas directly from there website with Order number AIN00042409 and the product reached back to there Warehouse after Quality approval on 9th October, Since then they arent issuing my REFUND of 7999 because there system is unable to capture my banking details and the best part is they dont have any solution to it. So if there internal system is not capturing the details does that mean they will not issue a refund???...
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P
Pepe Liu
Nov 19, 2021
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Delayed delivery of online orders

Address:Suzhou, Jiangsu province, China

Hey there, thanking you for taking the time to address this email. I am filing this complaint to your adidas online shop (self-operated) in Joybuy, a widely known e-commence platform in China over its delayed shipment of my orders ( Joybuy order No.[protected]. I placed this order to buy two pairs o[censored]ltraboost sports shoes on this November 10, and your online shop committed to starting shipping in next 72 hours, however this order is...
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R
Rishid Raghu
Nov 19, 2021
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They are pathetic- give me the name for the FIR

Who so ever it may concern

AIN 00071313

This is with reference to the order no mentioned above, I have made n no of calls and written on these ID many times for my refund. I have been chasing for my refund from 08th october 2021 and on 12th I was asked to furnish the bank details which I immediately provided and then also confirmed verbally and also in writing whether you have got it or not. I was given a confirmation...
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