Adidas Complaints & Reviews

We have returned our product but we are recieving message today that our product will be picked up today...

I have returned the product on which I availed cash on delivery method form
Adidas
I’ve received the mail from adidas that they have received the returned product and I will be refunded but no further mail has been sent to me regarding providing bank details on which refund will be issued
I’ve called their customer care 100 times but they don’t answer and don’t reply to mail I’ve sent regarding this
How...

Shoes purchased on 05 jan 22 and damage within 02 month.
Shoes looks like duplicate or local shoes.
No official adidas store available near by.
Adidas customer care not responding on mail.
Calling waiting time more 45 min and disconnected without any answer....

Order no: AIN00458757
This is the second time I’m filing the complaint since the first complaint got marked as resolved by Adidas without resolving it. I have initiated the return on 2nd Feb 2022, I have filled the bank details twice, I reached out to the brand’s customer care reps but they’ve done nothing to refund my amount of 3399/- They didn’t even give me a definite reason for refusing to refund my payment when I’ve...

Its been a week since my order was delivered to the warehouse but where to fill the bank details.I didn't received the refund form till & the customer care is not answering the call and emails..Pls I want my refund back.....

My order no is AIN00514455.
I have submitted the account details around 2 month back but still not received refund of 999 INR against the product.
Customer care executives are very unprofessional and response is very poor.

I have noticed the worst services offered by Adidas.
I will not purchase any product in future from adidas.
I am recommended all of my friends, relatives not to purchase from...

I recently bought a product from adidas but after 2 days o[censored]se the stich of the shoes came down as the adidas consider warranty i have applied for the warranty . Since I have used it I don't have box or tag with me but I do have invoice . I have called them and told my issue. They initiated return request However when the pickup agent comes for the pickup they are asking for EAN code which is in the tag i have already told them I don't have...

My order no AIN00458757 was received on[protected] and returned on[protected] bc of size issue. I filled the bank details on[protected] but the refund payment was not reflected on my account after 14 days so I contacted Adidas customer care representatives and they told me wait for few more days but after a month of waiting I didn’t receive the refund, so again I spoke with the reps and requested to talk with the supervisor/manager as I...

Order No: 31005965
AWB: [protected]

Have 5 correspondences with the customer service team with no help.

The order refund should have been initiated but nothing has been done. I contacted the delivery company and they have confirmed that they have not received any request for returning the order and the order status is not in "refund yet".
The delivery service cannot return the order without getting...

I placed my order for return on 7th Feb 2022. The Blue Dart guy came for taking the return order on 9th Feb 2022 and was asked for bank details. The bank details were given immediately. On 13th Feb, I received a mail that the refund process has been initiated. But didn't receive the refund. Tried contacting the customer service team again and the refund process was again initiated on 17th Feb. The same issue happened twice again and the refund...

I purchased shoes worth 10, 000 one month back from online payment but they were defective. and now when i returned the shoes it has been 20 days and they don’t pick my call and i haven’t got any refund as well...

On march 2nd the slides got delivered. Order number AIN00550054, immediately i started a return due to size. Its been 20 days but still no one came to pickup the product. I’ve called the customer support 5-6 times but i did not get a proper response from them, Most of them hung up in middle. They gave a reference number[protected].
Every time i reach a support guy he raise a new request asks me to wait for 2 days but no one come to...

Hi, I purchased a product in Jan and would like to exchange it but as there is no option of exchange and customer care executive asked me to return the product and suggested to place new order after getting refund. I followed same. I paid amount through credit card and voucher. I have received the amount paid through credit card and they haven't reactivated my voucher.
From Jan 27th I have been following up team but still they are...

The delivery guy didn't call me on the first day and claimed failed delivery. Then the next day the delivery guy which I believe didn't attempt delivery. As I was there when he said he is at the distinct location and didn't even call me back again. The delivery needs to be fired. This poor delivery service is not something to be expected from adidas....

I ordered a pair of boots on 10th march and i got it delivered on 12th march as the product was a big in size for me i ordered returned it and I haven’t received any information regarding the refund and i tried calling the authorities multiple times and they said I’ll get a mail regarding the refund to fill in my bank details as it was cash on delivery but I haven’t received any mail from their side and the product has been returned....

My colleague ordered shoes form adidas.co.in with order number AIN00543222 on 27.2.2022 . the product delivered on 3.3 2022.
the size of the shoes is 7, which was big for her, so she returned the product on 8.3.2022 with every tags intact . the shoes were picked up by delhivery agency on the same date and the product reached to the original seller on 14.3.2022 . today she got a call from adidas, they were saying the shoes were not...

I ordered yeezy online from adidas Kuwait
I ordered size 6.5 US size but the one I received is 5.5 US size.
No action taken from call center after more than 2 weeks of calls

Contact number
+[protected]...

Hello. I have made an order from online store. I already returned the product and got an email from adidas team on 7th March 2022 but I have not received the form where I have to fill my bank account as I made a payment via COD. However I have received the tax credit note and I dont know where adidas will refund to since I have not yet received the form. Please solve this problem. I already try chat and call with the agents but the line were...

Hello. I have made an order from online store. I already returned the product and got an email from adidas team on 7th March 2022 but I have not received the form where I have to fill my bank account as I made a payment via COD. Please solve this problem. I already try chat and call with the agents but the line were always buzy. Please help me....

Greetings of the day...

Reference to my earlier mail, I have ordered the product on sale from adidas online store with references attached and I was very upset to find that it did not work as expected from Adidas. I have been a very long time customer of your company for a number of years and I was very upset when I recently purchased one of your products only to have it be defective, this is certainly not the quality that...