Adidas Complaints & Reviews

I placed this order on 25th February but on 28th some OFD lock got applied to it, since then I’ve been requesting to get it removed, their team gave me a false promise to get it delivered within 2 days and since last one week they have been doing the same, they even asked me to go to ecomexpress to collect my parcel and ecomexpress denied it, after making constant false promises since last one week, today, they told me that it won’t be...

ON 1 March 2022 we purchased a shoes in Adidas showroom the guy who showed the shoes he didn't tell me the price and he was so hurry while we are deciding shoes cost around 10000 he didn't even asked us about the price shoes are not like 10000 he was so hurry the can't able to think he asking us buy mask, t-shirts, socks i want return on my product...

It is inform you that I placed an order which was returned successfully but didn't receive refund please help me out.

Order id AIN00489820...

I bought two pairs of slippers, why did I only receive one pair of slippers. I have been in contact with you for so long and it has not been resolved. I am really depressed. I will never buy here again, and I will not let my friends buy here. You are too careless, so I bought two pairs of slippers and returned them. less hair...

I Placed an order with adidas which was delivered to me on 19th december 2021. Due to an issue with the size of the product that was ordered, I immediately raised a return request with Adidas. After 2-3 days picked up by the courier partner I was asked by adiads to provide my bank detailsover email. since it was a cash on delivery order, the refund was to be done on the respective bank account. It has been nearly 2 months since the pick up...

Adidas blatantly denies to help with this return request how my efforts to get issue sorted from past 4 days seems completely useless. As these people are not willing to reply in a appropriate way and rest they are able to deliver products but return pickup has not yet done.

From 14th Feb 2022 I received nothing except blatant denial to help and assist why their social media team is unable to work it out
Order id:AIn00489820br...

I had ordered shoes from your website and returned it due to size issues.
I had placed an order on October 17th and gave the return request on Oct 20th. The shoes were returned in a proper state and I received a text that my payment is being processed on November 3rd promising that i will receive my payment in 7 days, yet its been more than 3 months and I haven't received my payment. I had made multiple calls on your customer care,...

I ordered on 25 jan and received on 27 but when I opened package it was tshirt since 20 days but Adidas india is not helping me out everytime they just told me we will pick up order in 24 to 48 hours ! Its been 20 days
My order number AIN00439844
Kindly replace my product or return my product and provide me refund or replacement...

I received 2 orders (AIN00355834 & AIN[protected] on 04 Jan 22 and placed return request on the same day via Adidas website. Called up customer service 4-5 times and also emailed customer service over 5-7 times. Every time I receive a message that my pick up has been rescheduled, however, no one comes to pick up the orders. My refund amount of 9k is stuck due to this. I have even copied my mail to their CEO and send them message on instagram....

Returned two articles to Adidas. It's been almost 2 months but refund has not been given. the cost is INR5000. I have sent more than 10 emails, called them over 100 times, and sent multiple message on facebook page. No resolution to the matter, and it's absolutely draining mentally and emotionally.
Order ID: r#AIN00309535...

It's already more than 11 days I've returned the product but still now I haven't received a single penny from them, my trust is vanished from this online shopping especially Adidas 😔, please give my money back....

I didn't get my refund after returning back the product. It was a hoodie @ rs 1900, my parents are really very upset with me. Please give my money back...

I didn't get my refund after returning back the product, it was a hoodie worth rs1900
My parents are really very upset on me
Please give my money back...

I had placed an order on 3/2/2022. I should have got my order by yesterday. The tracking link is so slow that it doesn't update for more than 24 hours. Neither the customer care executives are answering the call nor am I getting any update about my order. I want to cancel my current order and want to order another pair of shoes in my size once they get restocked but the customer care executives aren't providing me with enough knowledge about...

It was almost a month since I have been chasing for my refund money..
It is completely a fraud that you took somebody's hard money

Phone no-[protected]...

I ordered an item from their site and initiated a return on 30th January 2022
They said they would pick the order and the delivery executive will call me but when he came to recieve the order he said his app was not working so he cannot scan the product and i will be assigned another delivery executive now no executive has been assigned and nor they are replying and the customer care never picks the call my order number is AIN00452041...

Ref:_00D20mJS8._5003X2KdirR:ref

The process started on the 01-09-21 when i return a basketball jersey.
On the 21-10-21 I request again with this mail:
Dear Suma,

17 days pass by and no sign of the refund in my bank

Regards.

Jose
El 8/10/21 a las 11:56, Care escribió:

Dear Customer,



Greetings from adidas!br...

Order id: AIN00403524
Amount is: INR 3926.57

I ordered one Jacket from Adidas app on 15th Jan 2022, I received that product on 19th Jan 2022, So the product I received is exact same product that I ordered but the size is incorrect.
I ordered size S but received size L though the product is exactly same as what I ordered.
I placed return request for the same mentioning the reason as wrong size, and it is...

I had ordered pants worth Rs.2500 from Adidas. I had to return it because of size issues. Since it was a COD order ( AIN[protected], I had to fill a form with my bank account details in order to get the refund. It’s been more than a week since I’ve returned the product and more than 3/4 days since my product has passed the quality check but I still haven’t received the refund form. Their contact number is always engaged. Previously, Adidas...

I ordered a product on adidas and paid the money online via card. After a week i called the helpline number and they told my order will be canceled by them as the product isn't available and then it's been 10 days and the app says the product is in shipment and hence no sign of refund whatsoever yet. I call them everyday to ask for the same and they say you'll get a mail within 24 to 48 hrs and no sign of mail yet...