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Adidas Complaints & Reviews

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Last updated Mar 6, 2024
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Adidas reviews & complaints page 26

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A
atishay kant
Oct 1, 2021
Oct 1, 2021
This thread was updated on Oct 1, 2021
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Fake commitments and refund issues

Hi,

I placed an order with adidas in august but due to the incorrect shoe size I had to ask for a refund so that I can place a new order.

After successful return I shared my banking details with them. After 7-8 working days when I reached out to them I was informed that my bank has rejected to accept the NEFT payment and I had to share a new account detail. I later shared an alternate banking detail and I was...
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Bhavya111
Sep 27, 2021
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Refund of order no. AIN00001247

I had returned the item on 12 September 2021 and they had reached the warehouse on 15 September 2021 but still haven’t received the mail regarding the products being received/ refund processed. Have called customer service 6 times now and they are saying the refund will be initiated by tomorrow and tomorrow never comes....
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S
shubham.bidhan
Sep 23, 2021
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Refund of my shoes

I have returned adodas shoes order no-AIN00005030 but insted of given money back to my account they have given me a credit note but i want money back in my account plz help...
+1 photos
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G
Gurpreet jagga
from Kapurthala, Punjab
Sep 14, 2021
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Comfortable

Address:Jalandher model town adidas
Website:[email protected]

IThis shoes is not comfortable for me please retun...
+3 photos
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U
Udhavs
from Amritsar, Punjab
Sep 7, 2021
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Defected

I ordered a pair of shoes from the official website of adidas, i just wore the shoes for about a week or 10 days and the sole of the shoes just got vanished.
Is this the quality we are expecting from adidas after paying a good amount for the shoes.
Not appreciated....
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S
Samarth 005
Sep 7, 2021
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Didn't received refund after 1 month

Website:m.shop.adidas.co.in

I bought pants from adidas website on 2 aug and delivered to me after 3-4 days it doesn't fitted to me and i decided to return the product the delivery boy came and he took the product will all the necessary things and bill . After 5-6 few days i checked that I haven't received the refund till now i called customer care of adidas they say product not reached the warehouse i waiting more after 15 days also my refund wasn't provided i called...
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Sangie
Sep 6, 2021
Sep 29, 2021
This thread was updated on Sep 29, 2021
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The sole is torn in few weeks of purchase

Address:D-1/43, Vasant vihar

The shoe was bought last month and it tore off...
+1 photos
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A few days back I had ordered for Men's Adidas Football Nemeziz 19.4 Flexible Ground Cleats Size 8. However, it turned out to be half a size small. Therefore I request the concerned authority to look into the matter and get it exchanged with U.K size 8.5 or 9.

The above message was sent to Adidas on 1st Sept 2021 and there has been no response from the website inspite of contacting them numerously.

My order...
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L
Lancia
Sep 5, 2021
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Complaint regarding Refund

I had placed an order on the 20th of August for a pair of studs, My order number is[protected]. I choose the wrong shoe size and hence I had cancelled the order within an hour on the very same day, I had called twice to confirm the cancellation.
On 21st August, I got an email saying that my order has been processed after cancelling the order. I called your customer care the very next day and asking why my order was dispatched? they...
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kalpesh.7116
Sep 1, 2021
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Defeacted 3am shoe adidas originals

Address:5055 N Greeley Avenue Portland, OR 97217 USA

I Bought this ADIDAS ORIGINAL shoe in JUNE' 2021, at DLF SECECT CITY WALK, and soul and the streches of the shoe is comming out and the tag 3am is damaged itself..
I am a privillage costumer of ADIDAS ORIGINALS . And this SHOE is still in the warrenty.

kindly help me with my issues, i am attching the photos of the shoe and plz change the shoe as soon as possible....
+4 photos
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Z
Zzneppp
Aug 31, 2021
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Complaint about the order no. 617414551

I had ordered a pair of shoes from shop.adidas.co.in on 2nd of June that costed Rs. 6, 599. At first, the product was okay. But as days passed, the outer cover of the shoe started distorted which looks completely poor.This is definitely not the product we expect from adidas for such amount. The shoe quality is worst. I had lodged a complaint on their mails and they haven't picked my return successfully till now. If I ever return that, I,...
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V
Vimarsh1987
Aug 26, 2021
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Defective Article from adidas store gurgaon

Address:Adidas , ambience mall gurgaon

Adidas store is not returning my defective article and not refunding my money....
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U
Umed Hudda
Aug 21, 2021
Aug 21, 2021
This thread was updated on Aug 21, 2021
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Directive product

Address:Shaitan singh nagar

Adidas shoes diffractive...
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L
Lalfakzuali
Aug 18, 2021
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I'm complaining about return money

Address:SSN Logistic Private Limited

After 1month of tracking my order...already written RETURNED, but they din't refund money...
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A
Avinash317
Jul 27, 2021
Jul 27, 2021
This thread was updated on Jul 27, 2021
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To product sell lying to customers

Address:Nucleus mall ranchi

Shopkeepers ne jhut bol kr product ko diya unhone bola sirf 2 size ke mask aate h small for girls and large for men jbki mene unke smne try kiya to mask mujhe dhila ho rha tha pr unhone bola ki bill bn gya h hm kuch nhi kr skte...
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I placed an order on Adidas.com for a men sandals on 11th of July and I’ve received a different item and a used item . I called the customer support and informed the issue and they asked me to mail them at [protected]@adidas.com and I mailed them too . I got no proper response to my calls and mail and after a week I got a reply saying that “WE WILL TRY TO RESOLVE YOUR ISSUE IF POSSIBLE “ .
I was shocked to see such an irresponsible...
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S
Shilpa sahni
Jul 24, 2021
Jul 24, 2021
This thread was updated on Jul 24, 2021
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Shoes got defeated

Address:8/67 second floor , geeta colony , Delhi -110031

Dear concern,

I have purchased one pair of shoes from your store in the month of April 2021 . It has some defect and due to lockdown in Delhi I was not able to come to your store for exchange. Now I came to your store at nirman Vihar v3s for exchanging it but they denied it for exchange . Please exchange it on urgent basis as I am facing problem in this article .

For your reference I am also attaching some...
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R
Rahul
from Gurgaon, Haryana
Jul 22, 2021
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Refund of 1649 not processed

Address:Adidas, India
Website:shop.adidas.co.in

I Placed an order with Adidas on 2nd June 2021 with order id[protected]. Due to an issue with the size of the product that was ordered, I immediately raised a return request with Adidas once I had received the order. After 2-3 attempts of raising the request, the order was finally picked up by the courier partner after few days. Though I made payment online by credit card, I was asked by Adidas to provide my bank details over email since the...
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samratarjun
from Delhi, Delhi
Jul 16, 2021
Nov 8, 2021
This thread was updated on Nov 8, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Adidas Order id: 618040191 - Refund of 5099 Not Processed

I Placed an order with Adidas (order id:[protected] which was delivered to me with a wrong article. Due to an issue with the size, colour & absent side stripes (i.e didferent article) of the product that was ordered, I immediately raised a return request with Adidas on email along with the pictures of wrong product received. After 2-3 attempts of raising the request, they accepted my return and the order was finally picked up by the courier...
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samratarjun
from Delhi, Delhi
Jul 16, 2021
Apr 19, 2023
This thread was updated on Apr 19, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud/SCAM done by Adidas- sent wrong product, denied refund

I ordered an Adidas track pant from Adidas with order id:[protected]
They sent me a wrong article of diff size, different colour and absent side stripes, I emailed them the complaint along with pictures if wrong product received, they accepted the return and initiated my return pick up on 09/07/2021 and they received it on 11/07/2021. They were supposed to refund my money by 12/07/2021 but they didn’t. They did not respond to all...
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