Agarwal Packers & Movers Complaints & Reviews

I have to inform you that in accordance with your quotation no. QURKT23240034/2 dt. 07.04.2023, I had remitted Rs. 5025.00 on 21.04.23 as 10% advance payment. But due to cancellation of my transfer order, I had to cancel the proposed transportation of my household goods from Kodinar to Thrissur. This was promptly intimated to customer care on 29.04.2023. However, a confirmation to that effect over mail was received only on 02.05.2023. Since...

My household items were shifted from Goa to Siddharth nagar from which 3 consignments are missing and no one from Agarwal Packers and Movers DRS group is taking an initiative that what happened and how we will get it...no complaint is being lodged, no one is picking up the call even ..please see to it

GC no:4836534
Client name:Agarwal Packers and Movers
I have booked on 07.05.2023 and the consignment is not yet delivered (21.05.2023) .They customercare is of no service and dosent pick up cals or whenever i call, they always tell to resolve it after 2 pm and never call back.The warehouse of Hyderabad is also is a luck lustre person who dosent receive calls or answers properly and cuts the call abruptly,

I want my consignment to be delivered today as promised (21.05.2023) without any breakage or damage with proper response

I booked Toyota Innova from Guwahati to Trivandrum through APML GC no GCGWH[protected]. In this I have made payment of Rs 28000/- twice using upi by mistake. I am continuously approaching to APML customer support for refund of payment but they only give escalation matrix and ask for time 5-7 working days then stop responding. I am trying for last 40-45 days.

Now as of today no one from APML is responding for my refund. I have all mails through which communication was made. People with whom I contacted were Priya Prajapat, Mukesh, Vaibhav Gupta and later agm inbound. Now none of them are responding.

Dear Sir,

08.04.2023
Mob : [protected]

Agrawal packers and movers has agreed for transpiration of house hold from
Trivandrum to Visakhapatnam including packing loading transporation and unloding. Additional 3 % amount paid for the insurance of mateirals.

The material loaded vehicle and material delivered vehicle is diffeent for which LR copy issued and the some materials were damaged, same was informed them and mailed and called several times but no positive response received from them.

As i have insured materials the claims should be settled but they were silinet.
Kindly instruct them for paying claims to damges.

With Regards

Which we got problem regarding service.
1. Pick up not done as per schedule.
2. Delivery not done as per schedule for that we paid 4 days in hotel.
3. Material handling not done as professional service provider.
4.Insurance pending for damage items.
5. Most urgent after service bill not given material handover on 9th April & bill was not provided till now.
For that I am following up continuously by different phone no. Because your persons are not attending the phone call.
+[protected]sales person (100% fraud)

+[protected]insurance person

+[protected]Billing person

+[protected] Jaipur office person
They all not responding to the phone call.

Sir my request I need immediate action on the above list & the members.
Otherwise I have to go to consumer court as well as on Multi media.
Sorry for harass words but try to understand my pain.
Details:-
GC no-4758191

My name is shahul hameed from hyderabad, telangana..

I booked my consignment on May 4th from hyderabad and I was told it would be delivered to my address of chalavara, kerala pincode 679505.

Gc no 4877927

My consignment is not delivered yet its been 8days till now..I was told it would be delivered in 6 to 7 days..customer care is not responding nor hyderabad team..someone help me in getting my consignment delivered.

Regards
Shahul hameed
[protected]

Hi,

My name is shahul hameed from telangana hyderabad

I booked a list of items to be shifted from hyderabad on May 4th. I was told by the packers it will be delivered in 7 days to my hometown chalavara pin code 679505, kerala.
Gc no 4877927

I have paid rs.29525 but my items are not delivered. Iam not a good response from customer care and nor from aggarwal packers hyderabad team..one person says its in guregoan and other person says it's in Bangalore. They are playing with me. I have all the call recordings and messages.

. I just want my consignment to be delivered..anyone plz help me in getting it

Regards
Shahul
Hyderabad
[protected]

I had made an advance payment of Rs. 1800 while booking a slot for April 9th. While settling the total bill amount of Rs. 22054, I forgot to adjust this amount and landed up paying the total amount of Rs. 22054, instead of Rs. 20254. This happened on April 9th and ever since I have been following up with Ms. Priya and Ms. Himani via email for the refund. The email refernce no. is ## 2261820 ##]
I have written to [protected]@agarwalpackers.com and also copied tl2.[protected]@agarwalpackers.com. Everytime I am told wait for 8 - 10 days and it's already been 30 days like this.

What kind of a customer care service is this? A quick UPI transfer takes 30 secs these days!

This company has cheated to me. I have booked my consignment on 05.04.2023 from Patna and delivered except one valuable box on 16.04.23 in Patna. He has mentioned in his slip one box missing. Thereafter, I have contacted many staffs but none of them replied on this. I request to all please don't opt for this company. My booking GC is 4813148.

Consignment not delivered, even taking to much follow up.
I have booked to move my two house hold material. And material collected on One from Goa (05/04/23) and one from Belgavi (16/04/23) . but till date not delivered at my Address i.e. Ahemdabad.

I had booked 2 consignments one from Goa (05/04/23) and one from Belgavi (16/04/23)
But till date not delivered to me.
Daily i have taken follow up.
Store keeper only says, he will deliver consignment today. But not doing any action.
Also if call not receiving, branch manager : keeping his mobile switch off.

The consignment was picked on 16th April from Gurgaon and at the time of pick up I was told that the goods would reach the destination coumbatore in 5-6days..And till date it has not reached the destination.We tried calling customer care and they are not giving proper response also they are not having any sufficient information.We asked for the escalation matrix to follow up our complaint again they were not having such details.

We are having 5 months old infant it is much difficult for us to survive without our household items in a new place.

We booked our household goods including 300 Flower pots for shifting from chandigarh to bangalore.
CFR NO :
CFRPNCK[protected], laoding done on 31st MARCH 2023.They charegd me 2.5Lakhs.
They charged me extra 1.1Lakhs rupees for shifting of flower pots and an additional truck was hored for the same apart from the main house holds goods( SO total 2 trucks). The Flower pots came almost fully damaged( 150+ flower pots damaged). The pots was carefully loaded in chandigarh and truck door was sealed for delivery at bangalore but they unloaded the truck at bangalore warehouse without informing us.then the pots were lyign there for 4 days without any intimation to us on the delivery.Since i had the truck driver number i could get this information.None of the agarwal managers bothered to call me.
The managers are now not pickign up my phone and responded on mails aying flower pots delivery has no gurantee as written ont he quote.But my question is afetr charging such a huge amount for flower pots alone and separate truck hired, why was the seal broken and pots unlaoded at bangalore warehouse without our consent.Almost all plants died as no water was given to them for a long period while being dumpled.They then shamelesly delivered the flower pots to our house after i virtually had to complain them umpteen times.
This is nto only a financial loss but a Family mental haressement case also against DRS(Agarwal packers and movers).
The household consignment also has several broken glasses and printer table.We need compensation for this as now i will have to spend so much money in buying new flower pots and plants.
agarwal packers contac persons: Sanjay..[protected]
Santosh kumar: [protected]

Complainent:Rajnish Singh-[protected]

My GC no is 4861029, i have booked my bike from Agra to bangalore on 31 Mar 23. On that time of booking told me tomorrow will dispatch, but still my bike is in Agra. I have booked on the name of Agarwal but i really feel it is my mistake, No customer care or tracking team not attend call or give any answer or cut the call within conversation, it means just make fool to people, i have bad experience still i dont know where is my bike.

My GC no is 4861029, i have booked my bike from Mathura to bangalore on 31 Mar 23. On that time of booking told me tomorrow will dispatch, but still my bike is in Agra or anywhere, i dont know. I have booked on the name of Agarwal but i really feel it is my mistake, No customer care or tracking team not attend call or give any answer or cut the call within conversation, it means just make fool to people, i have bad experience still i dont know where is my bike.

Mobile No : [protected]
Consignment no : CFRRNC[protected]/1
GCR : GCRNC[protected]

Date of booking : 23 Mar-23
Ranchi to Gurgaon

IT has been 11 days, the goods has not been delivered yet, when promised in a week. There is no response from Customer care or delivery agent. The goods are lying in Gurgaon Hub from last 4 days, but there is no commitment to deliver.

Very irresponsible behaviour from the Company

Agarwal Packers and Movers Ltd. Provided horrible service for shifting my stuff from #Guwahati to #Kolkata though I paid premium charges.
Goods overloaded during packing resulting in damage of dent on my new fridge, dressing table glass damaged, handles broken of wardrobes, steel almirah body damaged and also aquaguard due to mishandling. Is this for which I paid more than others packers and movers.
I need full compensation and full refund on payment made for transportation.

I have booked my consignment(GC No: 4857324) with them (Activa Premium - Brand New condition) by paying 7500/- as a transfer fee from Surat to Chennai on date 20/02/2023 and was delivered to me on date 04/03/2023.(Refer attached photo for GC no)

The vehicle was collected by Vinodkumar from my Home with vehicle number GJ 05 CU 7226 - EICHER, and sent photos after packaging was done . I have asked him to put extra packing on...

I have booked my bike delivery from bengaluru to kurukshetra through agarwal mover and packers on 26th feb 2023. Its been 15 days i am writing this complaint and still it is showing in transit. My GC number is GCBNG[protected]