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Agarwal Packers & Movers Complaints & Reviews

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Last updated Mar 29, 2024
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+91 11 4500 4321
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+91 11 4506 3710
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New Delhi
New Delhi District
Delhi
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110034

Agarwal Packers & Movers reviews & complaints page 9

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G
ghoshmintu143
from Ranchi, Jharkhand
Apr 3, 2022
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Compensation Related

I recently shifted from Kolkata to Ranchi through Agarwal Packers (GC No. : GCKOL[protected] for which the package was received on 06th March’ 22.

The 50 inch Panasonic TV Model : TH-49DS630D LED panel has been damaged during transportation. Video and pictures were taken by the personal who had delivered the product and I was informed that I would receive an update in next 72 hours, however it was more than 21 days and I...
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This is with respect to my Household goods delivered booked with Agarwal Packers & Movers (APML) with reference # GCBNG[protected] / CFR # CFRBNG[protected]. I would like to bring to your immediate attention the challenges and issues faced during relocation, and need your kind attention and response to resolve. Have been reaching out to your customer care and there is no proper closure since the issue raised back in Dec 2021

A. I...
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R
rathinme
from Mumbai, Maharashtra
Mar 26, 2022
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Send materials not delivered

Address:AGARWAL PACKERS & MOVERS LTD :: ADD:- PLOT NO. PAP-A-113 KHAIRNE MIDC, TTC AREA, NEAR OYO HOTEL, POST - KOPARKHAIRNE, NAVI MUMBAI 400709
Website:www.agarwalpackers.com

We have send material of consignment no. GCNMUM[protected] through M/s. Agarwal Packers and movers Limited on 11.03.2022 from Navi Mumbai, It has reached Kolkata on 22.03.2022. One part for Jadavpur has been delivered on 24.03, 2022 at night, some of the cartoons in torn condition. Another part for Hatibagan, Shyambazar still today has not delivered and denying to deliver it as there is no any other consignment for delivery...
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C
cknage
from Gurugram, Haryana
Mar 15, 2022
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Car damaged during transit - no response to complaint

Address:hyderabad

I had booked a Toyota Corolla car on the 7th of Feb from Bangalore to Delhi...When I received the car, I found the following issues -

1. There was a dent in the car near the tail light
2. The tail light is broken
3. The mobile place holder inside the car is missing

I have made many many calls/e-mails to various numbers mentioned in the website...No response received so far...

Nageswaran...
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J
Jitendra Nebhwani
Mar 14, 2022
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GCBNG212210424 car tyres were replaced before delivery

Number :GCBNG[protected]
worst Service, At all customer checkpoint their staff was asking for additional money.
1. Asked for tip when they came to pick the car and demanded toll charges to take the vehicle to godown where it will boarded into a carrier truck.
2.Charged toll agaist my fast tag while the vehicle was being transported in carriage truck to destination which is weird.
3. Delivery guy was asking for money...
+2 photos
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A
adityav
Feb 28, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Customer harassment and False charges

Hi,

I have booked Agarwalpackers.in (Bade Bhaiya) for shifting of my household material from Jamshedpur to Mumbai. The GC no is 4769732 and material was loaded from Jamshedpur on 13th Feb’22 and I have been told that at max by 18th Feb material will be delivered. Also at time of Booking Jamshedpur Manager confirmed me that we will give one point solution. i.e. uninstallation and re installation of AC.

I am...
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M
Mehraavinash99
from Hyderabad, Telangana
Feb 14, 2022
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The complete process of storage.

I would like to share my feedback on your service for my consignment.
From day 1, when my items were packed the truck took almost 5 to 6 hrs to reach my place for picking up the items.
From day 2 till today- i have not at all received any update on my house hold goods which is placed on your storage. No phone calls, no photos, no videos, etc.
i am literally loosing my trust and confidence in you guys. Being an owner...
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R
Rajeshsliet
Feb 10, 2022
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Consignment :GCNDLH212206127

They forcefully fit two cube items into one cube. In front of me they have fit the all items in two and after that they asked for money. but latter on they have have mixed all items in one cube which has increased damage.

Also they did not told about that there will be 4-5 breaks during whole journey, so when i came to know this i requested for increase the In transit damage coverage insurance. Shipment reached at destination....
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P
Pintu.b
Feb 4, 2022
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Worst & pathetic after sale service ever seen

Worst service i have seen by any company.

Their sales team will mould you with their sugar coated words and will take full payment. Then from delivery onwards their delivery team will show their true colour.

They are not a single point concern and responsible for customer consignment. Pathetic delivery experience.

BETTER go with any other paackers & movers where easily one can save 30-40% amount...
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S
Sharmilisen15
Feb 3, 2022
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Fraudulent in DRS group

Dear Sir/Madam,

I had an shipment from Hyderabad to Noida against GC no. 4789916 with DRS Group Agarwal Movers and Packers on 24th December'2021.

On that day a supervisor named Rajkumaar took 900/- in cash for insurance and made me sign on insurance papers. But he has falsified in original documents mentioning that everything is at owner's risk.

On 8th February'2022 when I have received my goods...
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A
Apurva Jha
Jan 9, 2022
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Helmet Not received

I booked my Honda aviator from Pune to Chandigarh
LRN no is[protected]

Booked at 20th dec 2021 from Pune
Received scooty in Derabassi Mohali at 30th dec 2021

I booked scotty and put steelbird yellow color helmet in dicky of scooty but at receiving end we only got Scooty but not helmet.

When I talked with agent he talked rudely.
His no is [protected]
Was this...
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V
vaskam
Jan 8, 2022
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Loss & Damage of goods (household items)

I was suggested to use Agarwal packers and movers to transport my household items. I took their service for the pakcing, loading, transportation, unloading and upacking. They come packed and shifted to my destination. However during the delivery i have noted that there are 3 items missing and one of it is my new mattress. When enquired there is no proper response, no guidance and the customer care gets dropped after 5-7 minutes. This is absolutely...
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A
Apurva Jha
Jan 1, 2022
Jan 9, 2022
This thread was updated on Jan 9, 2022
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Regarding getting helmet with Scooty

Address:Agarwal Packers and Movers Pune

I booked my Honda aviator from Pune to Chandigarh
LRN no is[protected]

Booked at 20th dec 2021 from Pune
Received scooty in Derabassi Mohali at 30th dec 2021

I booked scotty and put steelbird yellow color helmet in dicky of scooty but at receiving end we only got Scooty but not helmet.

When I talked with agent he talked rudely.
His no is [protected]...
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S
Shibaji16
Dec 30, 2021
Jan 18, 2022
This thread was updated on Jan 18, 2022
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Shipment delivered in 18 days in damaged condition GC number 4768553-

Address:220, 61 M.G Road, Kabra Complex, Secunderabad, Hyderabad, Telangana 500003

For GC number 4768553, booking for senior citizen Mrs Pradipta Bhattacharjee consignment was booked on 8th December with a promise of 10days delivery . It was delivered on 24th December and certain items were majorly damaged .
1)Raj and Raj steel almirah - big dent
2)Large Rajasthani painting - broken and damaged
3) Three antique marble plates of high value -all broken
4)Many cutlery sets broken/damaged br...
+8 photos
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S
Shalu A. Austin
from Bengaluru, Karnataka
Dec 13, 2021
Dec 25, 2021
This thread was updated on Dec 25, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not ready to refund the amount for damaged items

Address:Bangalore

I had hired Agarwal Packers and Movers to transport my belongings from Bangalore to Goa on the 2nd of November.
We suffered a damage of atleast Rs. 30000.
My A.C, sofa-cum-bed, shoe rack, dining table, chairs, teapoy, 2 mattresses, dining sets(imported & unused) have been damaged. Also most of my dresses are spoiled as they kept oil n flour unsealed in the same box.
I also want to add that they had made me pay for insurance.br...
+1 photos
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C
chirayath
from Mumbai, Maharashtra
Dec 5, 2021
Dec 5, 2021
This thread was updated on Dec 5, 2021
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Damaged goods reimbursement not received even after written assurance

Vide GC No.4683729 Ex Delhi to Bangalore
Claim approved for damaged goods by Agarwal packer on March 2020 but amount still not credited to my account...
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H
harsh1803ahuja
from Delhi, Delhi
Dec 3, 2021
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Pathetic service in delivering goods and cheating customers

It is the worst company to get your goods delivered with. Dont trust and go with the brand name and stuff. they cheat you thats all they can do. its been more than 15 days i booked my product from varanasi to get delivered to pune and till now everyday they tell me it will reach you today. pathetic CUSTOMER service and when i call delivery people they say we will deliver it to you but there would be extra charge. these are are fraudsters...
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R
rajesh.potti1621
Nov 27, 2021
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Damaged Bed, Mirror and Missing Carton box

Hi Sir/Madam,

I have shifted my luggage from Bangalore to Mumbai on 19th Nov'21 and luggage was delivered on 22nd Nov'21 (GCC No: 477235). Below are my concerns :

1. Solid wood bed was damaged during installation.( Need it to be repaired by professional carpenter). We are unable to use it for last `1 week.

2. Mirror of dressing table is broken into multiple pieces (Need refund of Rs. 5000/-)br...
+7 photos
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S
Suvajit Mandal
Nov 19, 2021
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Shipment picked up but not delivered

They have picked up my consignment but not yet moved from the origin location i.e. kolkata. My GC No: GCKOL[protected].
Please look into this matter...
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A
Apurv2910
Nov 19, 2021
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Fooling customer to take extra money

I had given my bike and luggage from Bangalore to surat. Their guy came to pick up the luggage and without weighing machine. He told they will measure and send me the invoice based on weight. They send invoice for 39 kg of the luggage and when actually the bags arrived at my home, i checked the Weight and it was 28 kg.

I am trying to reach out to the executive, he keeps saying me that i am outside from 10 days and now not picking...
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