Air India Complaints & Reviews

I have booked a flight ai-820 from vadodara to delhi on 22.01.2019. Further i had to travel from delhi to dehradun and for the same i had booked the train nanda devi on 22.01.2019 at 23.50 hrs

by the time i came to airport, it was informed to me thru air india via sms that flight is delayed and it is scheduled to depart at 2100 hrs.

But after check in, flight was further delayed several time and finally it was...

Our pnr no yp60h flight from bhuvneshwar to delhi was cancelled
We were send to mumbai vide new tkts and pnr no yp60h

When we reached mumbai we were told that our flight from mumbai to surat is cancelled. We were given boarding pass no 3/6/2/5/4/7

We had a seniour citizen with us and also he was heart patient.

We faced lot of difficulty in reaching surat.
No alternate means / food...

This is with reference to a purchase of airline service for prereserved seat assignment for trip confirmation number j3cfq. Rs 2779.00 were deducted however on reaching airport we were informed that there records are not updated and instead of preassigned seat 11c, 33g was printed on the boarding pass.

Could you please look into this and process the refund accordingly....

Hi team,

To introduce myself, i'm naga phaneendra desu and recently i had a very bad experience with air india.

I travelled in air india from frankfurt to mumbai on jan 11th 2019 and reached mumbai airport on 12 jan 2019 at 4.50am ist and my connection flight to vijayawada
In air india left at 8am, which i missed due to baggage collection problem in mumbai airport.

Basically, my baggage...

- inferior cabin crew service.

- flight captain did not coordinate when flight were late more than 2 hours.

- do not support when we miss connection flights due to air india flight delays.

- not recommended to travel in air india for any travellers with connection flights.

- never travel in air india flights.

- i am writing this because nobody else should face issues...

Dear sir/ madam,
I had cancelled tickets of air india from mumbai to chennai before commencement of journey. But after about 2.5 months my refund not processed many times i called air lines for refund but do not clear the status of refund.
Please do needful.

Regards
Tushar a. Mandage
[protected]
Detail - name of passengers & ticket no.
Pnr no.- yb832

Tushar ashok mandage...

I traveled from mumbai to newark liberty by air ndia flight no. Ai 191 on 14th december, 2018 my seat no. Was 41k the travel was for 16hrs. Which started at 1.30am on 14th dec, 2018 and reached 7.30 am to newark on 14th dec, 2018 as per us immigration. It is regretting to note during whole travel of 15-16 hrs. The tv monitor at my seat was non functional and the crew on the aircraft expressed their inability to do anything in the matter,...

I booked ticket from hyderabad to visakhapatnam on 20.12.2018 by ai 952. Pnr z4hfr (Ai). I got only the web e-ticket itinerary receipt based on which i traveled. Eticket no.[protected]c1 though in the itinerary receipt it is mentioned that 'ticket will be issued in due course and emailed to you', it is not done.

As of now, i do not have the details of fare charged, which are required to settle my ta bill in my office. Kindly...

My wife and i travelled on business class air india flight ai 172 on 27th november 2018. We were seated in seats 3a & 3b.

The journey itself was very uncomfortable starting from walking all the way to the aircraft. The singapore lounge used didn't provide adequate vegetarian snacks. The lounge was very unfriendly.

Once on board we discovered that our tv monitors were not working. The staff tried to reboot the...

The format for applying for medical officer at mumbai the last date for which is 25th jan 2019 has been removed from the site. We are unable to access the same as on 20th jan 2019. On clicking download the application form on the site, a sorry for the inconvenience screen is displayed stating - it seems that the page you were trying to reach doesn't exist anymore, or maybe it has just moved.
My spouse who has earlier worked for airport...

Passenger diane green flight no ai 130 flight time 13.30 2nd january 19. I arrived at heathrow to find that my flight had been delayed 4 hours. I was not offered a voucher and ground staff did seem to know what was going on. The flight did not take of[censored]ntil 18.10. I tried to find air india staff but there was no one at their desk. No apologies or announcements from air india. We arrived at mumbai at 07.45. I had a connecting flight no ai...

Dear sir

Ref : passengers : dr kantimoy nath
Mrs shikha nath
Business class. Seat nos. 2j and 2h
Flight ai 112
Date : 5 january 2019.
Airline ref z9e3f
E-ticket no.[protected]
Ai flying return nos.[protected],[protected]

Please accept this letter as a letter of complaint regarding the cancellation of air india flight ai 112 from london heathrow airport...

Dear sir

1. Myself vinayak srivastava was travelling from vadodara to delhi vide ai 820 dated 18 jan 19 with my son & wife. I have to submit following for your kind consideration

A. Flights was delayed for unknown reasons and departed vadodara quit late (Approx 4 hours delay). No kind word from captain to apologize for delay.

B. There was only 01 lady air hostess in flight. She requested me to...

Complain 1 : i requested for seats next to each other with basinet, i was informed you can have 1 with basinet and one away which i agreed to and took the seats accordingly, on my arrival to the flight i was shocked to see that there was no bassinets available in the flight. The lady even lied to us that all front seats are taken by infants as there as 6 infants traveling in the flight, there was only our infant on the flight and all seats...

Can someone from the air india team revert with my refund status? It's been more than 19 days now. I haven't yet got the refund for the tickets that i canceled on 28th dec'18.
I called the customer care number multiple times finally they told me to write a mail to ecommerce id and even after doing it there is no response. While the cancelation was done it was committed that the amount shall be refunded within 7-10 working days. It...

My parents boarded air india flight on 15 jan 2019 from imphal.
Both my mom and dad were travelling to see the doctor at patna.
My mom is a patient and had not fully recovered from bone surgery which was done last year and she was advised to travel on flight by doctor, they had all the prescriptions with them, however still the staffs members didn't provide them the support which was expected from such a reputed airline.br...

This is the letter I originally wrote
The General Manager
Air India
11th Floor
Great West House
Great West Road
Brentford
TW8 9DF

7th August 2018

Dear Sir

Flight AI 113 Sunday 5th August 2018 – Delhi to Birmingham

I write to claim compensation for the unacceptable delay of over 4 hours following the rerouting of the above-mentioned...

I had booked a return air ticket for air india which was marketed as a direct return flight from mumbai to new york (Jfk airport).
But this flight is actually via new delhi and involves a complete change of planes and security check. So in short a flight that they sold as a non stop flight was actually a one stop flight.

I did not realize it was a stop flight until i got in the plane.
I think this is cheating...

Sir,
Today dt13/01/19 i traveled from imphal to delhi on your airline scheduled for 15:55 departure, details of flight ticket will be attached below. On reaching delhi, i found out that a sum of rs15000 was missing from my check in luggage. I was very shocked because i am a frequent flyer in your reputed airline and this is my first time such thing happened to me, where is the security? So please don't let me lose my trust in your...

My booking in flight no. AI 625 Air India is delayed on 13 the Jan 2018 by 2 hours and arrived at 1 pm instead of 11 am. I asked them for help as after that I had to catch my next go air flight on same day scheduled at 1:25 pm which I was denied to board due to late reporting which made me a loss of RS 10000. My nephew also suffered as he was ill and I was having appointment with a doctor...because of this I couldn't reach there on time...they...