Air India Complaints & Reviews

I am a regular passenger of Air India with Frequent Flyer No ******7290.
I was traveling from Indore to Bangalore via Mumbai from (PNR: HNVKK) AI flight no 636 and AI 607 on 27th-28th April. However, I have not received my checked in baggage yet.
I have completed the property irregularity report and I have been told that I will get my luggage by 9 am on 29/04/2019. One of my co-passenger with similar itinerary also received...

I made a booking of air India flight on 25th April for flight AI993 from Bangalore to Dubai on 7th on May 7 but after the transaction succeeded, there was no booking confirmation. I called up air India n then asked that the booking got cancelled from their end and I need to send mail to [protected]@airindia.in to process refund and I need to initiate another transaction to make booking. I made booking again and money got deducted again but...

Passenger - sanjana gupta
Ticket number[protected]
Flight - mangalore to delhi, 8th april 2019
Ai680

De-boarded from flight because it was over booked. No compensation or refund given. I had to book a flight on the go which costed me 12, 000. I am just a student and 12, 000 is a big amount for me. After repeated complaints to air india, they have given me no resolution....

My name is bharat bahl and i was traveling from delhi to hubli via mumbai from ai flight no ai 865 and ai 508 on 27th april. During transit i lost my baggage which carries costly clothes, eatbles and medicines. I have to proceed furthe to bangalore, hyderabad for very important official work which is collapsed totally.
I suffered pain of around 19 hours journey with painful waiting time due to major issue with air india followed by...

We have booked our round trip flight for our family Holiday from Mumbai to Colombo (Srilanka) on AIR INDIA FLIGHT through Easemytrip.com for Departure Date 01.05.2019 and Return Flight Via Chennai on 07.05.2019.
Our PNR Details are as follows: H4GTB; H4GVL; Z84MT; H4GN6

Due to the terror attack that happened on the Easter Day in COLOMB (SRILANKA) and still on going threat and security issues We want to cancel our trip...

I, dr. Anil goyal along with my wife meenakshi goyal (Ticket

Number[protected]c1) travelled ai 174 flight from san francisco

To new delhi on 03:04:2019 boarding at 11:30 am from sfo airport. It

Was a non stop 18+ hour flight. Our seat numbers 30h and 30j.

These were exit seats and we paid extra 100 usd for that.

To our utter painful surprise the info-entertainment...

I booked a ticket from Bombay to Delhi on 30th july'2018 for 3rd nov'2018 through air india's app in the name of 2 passangers- Aakriti jain and Taru jain. My transaction was completed but the ticket was not generated due to some technical glitch in the app.
I called the customer care, and they told the refund will be done.
so, i booked another ticket through my laptop on the very same day due to urgency.
later, due to...

An officer at the shirdi airport was very arrogant and there was a little bit of delay in getting to the airport and the boarding was not completed and she was on the phone and did not respond to our request.. The list was not closed and we had requested for more than 45 min.. The flight had not arrived. But she refused saying she has closed the chart.. The other officer's also were requesting her from spicejet.. She did not yield and we...

Dear
I am booked ticket for me and my wife (Issue date-02.12.2018 and travelling date 11.01.2019) but due to some medical reason i cancelled my wife's ticket on 26.12.2018 cancelled pid is attached.
After tenure of 3 month of cancelled ticket still not get my refund.
Detail given below.

Passenger name ticket no. (S) seat pid no
Patel snehaben [protected] kwiamd 22b pid66726

Do some...

Hi Team,

I'VE NOT RECEIVED THE FULL REFUND AS PROMISED AIR INDIA. UPON CHECKING THE BANK STATEMENT I SEE THEY REFUNDED THE AMOUNT WITH PENALITY AND I RECEIVED ONLY 531 INR ON 26/03/2019.

I WAS PROMISED BY AIR INDIGO AGENTS TWICE THAT I WILL GET FULL REFUND WITH NIL PENALITY SINCE MY TRAVEL WAS NOT COMPLETED DUE TO SERVICE ( INDIAN AIR FORCE ) exigencies/high alert.

On April 9th, I've spoken...

In reference to my flight from vienna to bangalore via delhi. Reference number - j43mn on april 17 (Ai154 vie-del) april 18 (Ai502 del-blr). Passenger names: andrea joseph e-ticket[protected], samyukta rajkumar e-ticket[protected].
Last 4 digits of debit card used: 0372. Mobile number - [protected].
Cancellation done well in advance 20 days before starting the journey as my visa was denied on flimsy reasons by the authorities,....

On 13th april, 2019 i was travelling from chandigarh airport to kushok bakula rinpoche airport, leh ladakh by flight no ai 458, with my mother and two other friends. After the baggage check in, they said my luggage was 10 kg more than the actual one. So me and one of my friend went outside to return the extra stuff to my brother who was waiting there. After we come back they did the baggage checking again and said it is fine now, but did...

I am vinay kumar kottapalli, i was travelled from mumbai to hyderabad ai 050 on 18 march 2019 with baggage tag # ai977791 / [protected].

My check in luggage bag (56*45*25cm) has damaged in transit, i have already reported this issue to the concern person at the time of arrival and drafted a first mail on 19th march 2019 to lostfound. [protected]@aisats.in and there was no response send a remainder mails on 22nd march 2019 and 10 april...

Our family of 3 had a flight from mumbai to bgdogra with a stopover and change of flight via delhi. The flight from mumbai got cancelled (Ai0348 on 7th april 2019) after a delay of 2 hours and as a result we missed the connecting flight to bagdogra (Ai0879). We were then shifted to a new flight to delhi.
We checked multiple times with their staff about another connecting flight from bagdogra as we had to reach there on the same day...

My flight from rome to dlehi was delayed by 6 hours but i have not received any communication from the airlines regarding the refund, nor have they sent any update on the process. I have contacted the company through both customer care as well as by email and directly in their office but no source was helpful in giving me the required information. Irresponsible!!...

I was standing in a line at for about 45 minutes at h counter of indira gandhi international airport on 5.4.19. I noticed after 30 minutes of standing the line, the counter staff has started ticketing for passengers from other counter when i objected it he informed this counter is exclusive for some tour group. When i said than you would have announced it or might have displayed this information. The staff of air india started soughting on...

This is regarding booking of air ticket in airindia website today,[protected].
The ticket (Multi city) was booked for delhi to kozhikode and the payment was made through upi (Bhim) app. An amount of rs. 4020/- was deducted from my bank account. The ticket was not booked and an error message was reported by the website.
The amount of rs. 4020/- was not returned by air india for the un-booked ticket.
Name of the passenger:...

My name is rehena i had received a message from [protected]@jobsupdates. Quikr.com named bhartandu namwal mentioning that my job application has been selected in air india for domestic airport, for joining send passport size photo, id proof, educational certificates and updated resume on whatsapp number +91 [protected], when i chatted to this number he replied me my job post ticketing in vijayawada terminal 1, and my joining date is april 10 of 2019....

We have booked 9 flight from hyderabad to najaf and return, however received the information that this flight is cancelled... There is no response from air india call centres... Have written mails to all available mail-ids on air india website however yet to recieve any response from them..... Visited hyderabad air india office, but the reponse was "we cant do anything pls speak to call centre team or write a mail"... Air india please respond...

With reference to the trip id.[protected] booked on 30th March 2019 at 9:14 pm for flight from AJL to CCU(AI714), the amount being rs. 4853 was deducted twice from our SBI account (debit card ending with 2540).. The ticket no. are[protected] and[protected].. PNR- ZEMBF

The transaction id is Txn#[protected] and Txn#[protected]...

Could u please look into this matter? I would be highly obliged...