Air India Complaints & Reviews

Hi,

My ticket number[protected] and air line confirmation no: y6hwn. I was traveling from bangalore to san francisco on 16th december 2018. During my checking in of baggage and collection of boarding pass, i was harassed by air india staff who was in-charge (In black suit) by saying that passport needs to have 6 months of validity before traveling to usa. I was denied the boarding pass from delhi to sfo at bangalore, i...

Air india really suits the name of india... Like indian never on time... Air india is just like that... Always delayed... Due to imbecile reason... The worst of the worst flight carrier... Other flight carrier announced 1 or 2 time if there was a delay but air india is different and the way they announced is just astonishing... First they announce 5 min delay they announce 10 min delay then announced 20 min delay and it keeps on going till...

We had a disappointing experience recently flying with air-india and reporting this as a complaint, as well as a feedback to other passengers in similar experience in future.
We are a family of 3 (Couple + 12 yr old child) and booked our tickets with air india for return trip from auckland-sydney-delhi-kolkata-auckland, departing auckland on 18/12/18. Each passenger was allowed up to 2 pieces and 30 kg of registered baggage, and we...

Date of incident : 15.12.2018

I am working as a scientist ‘g’ (Equivalent to joint secretary of govt. Of india) at gas turbine research establishment (Gtre) under defence research & development organisation (Drdo), ministry of defence and at present have been posted at bengaluru.

2. I was deputed on official duty to new delhi on 11th december 2018 and my return was booked for 15th december 2018 vide e-ticket...

I booked a ticket from amritsar to montreal, and the baggage allowance i was offered was 23kg (Handbag) and 2*23kg (Check-in bag). At first, to confirm that i called air india, i was told that i have to follow the guidelines as per other airlines (British airways) which is the same as above. Later i called air india to confirm the same again and this time they refused to give me an allowance of handbag, however other airways had no problem...

With reference to subject cited above, it is to inform that i booked a journey from jaipur to mumbai and vice versa through make my trip. The pnr no. Of above trips are kk1ehk & jxv2y respectively. (Ticket enclosed) i have insured the trip and details are as under.
Name: shrikrishana sharma
Member id n0316898
Policy no. 900001/35001/a[protected]
Certificate no. A[protected]/887108 (Certificate enclosed)
I...

Dear sir/ madam,
I and my husband had business class ltc ticket from kolkata to delhi on 17.12.2018 by ai 701, which was scheduled to depart at 5. 30 p. M in the afternoon.in the morning of 17.12.2018, i had received a mail from air india that the flight has been postponed and will leave kolkata at 7.35 p. M., (Text of mail is attached below). There was no phone call from ai regarding this change of schedule. Around 1. P. M., to confirm...

We boarded ai 485 at 5.30 am from delhi airport. Due to some issue they could not stop at vishakhapattanam and landed at hyderabad at 9 am. They made us wait for about 4 hours at hyderabad saying that its just a 20 mins delay. They were rude while talking and didn't had any valid explanation for this delay. The service, quality was at the worst. We had to cancel our ferry and again book another ferry which in turn again got cancelled. And...

Air INDIA express flight AI9018 dated 12.12.2018 flying from Coimbatore to Delhi costed me INR 8357.00 .The butter jam sandwich was served In a tissue paper.Highly inappropriate, disappointing and discouraging. You can't serve just 2 slices of bread with jam that too unhealthy in such a costly flight. Your flight cost is not at all justified
K.K. Abrol
[protected]@hotmail.com...

We had booked a flight air india cochin-bangalore - goa on 27th november. The flight was at 1.40 pm. We arrived the airport at 10.40 to be informed by a message that the flight would be delayed and would depart at 3.40 pm. Subsequently, when i went to check on the same i overheard them saying they were cancelling the flight as the flight had only 11 passengers but we were told the standard statement 'for technical reasons'.
Subsequently...

Arif malik and khunal das, both of them pretend to be the hr and branch manager of air india and told me to deposit 4500 (1st) and 20500 (2nd) as a training fee for 15 days in guwahati.
I've paid 4500.

As check their profile when they ask me for the big amount, i came to know that it was a scam.
They send me a fake appointment letter of airindia.
Pls help me....

Hi,

This is regarding my ticket (Ticket no.[protected] & pnr hs3kn) from singapore to mumbai on 13th nov, tuesday at 19.15 hours. I had cancelled this ticket through singapore air india reservations and i was told that for refund amount i should write to [protected]@airindia.in.

Even after writing several times i didn't receive any response from air india. As such i finally called the call centre for assistance...

Hi,

I booked flight ai 635 for 3 rd dec 18 where i had a family emergency so i came from pune to mumbai by pay inr 17k almost 6 time more then i paid last time for same flight and 3 time more than i was getting other flights but as i need to reach indore asap booked this fight. And flight got late by 2 hr by operations reaaon (Not sure what was that) if airlines is charging 6 time more than alteast be on time.
Can share...

Hi,
The flight was late from dxb to hyd it was a connecting for me flight was late more than 4 hrs and my baggage was lost. Inncorrect ticket was booked instead of of hyderabad it was vishakapatnam its airline mistake i saw tge ticket and told to the airline baggage person the luggage must be in the craft but he took my complain and told me i will get my luggage he will enquire and i made calls for three days he asked me for 330...

We had booked a flight air india cochin-bangalore - goa on 27th november. The flight was at 1.40 pm. We arrived the airport at 10.40 to be informed by a message that the flight would be delayed and would depart at 3.40 pm. Subsequently, when i went to check on the same i overheard them saying they were cancelling the flight as the flight had only 11 passengers but we were told the standard statement 'for technical reasons'.
Subsequently...

I travelled by air india flight 407 from new delhi to patna on november 15, 2018. On arrival my luggage was found missing and a complaint was registered subsequently at airport (No. 14479). My luggage was told to have some suspicious item and permission was granted to unlock and check the item. My luggage contained power bank, however with the power bank they also removed a swiss knife worth rs. 4000/- which is stealing as airport luggage...

My parents had a flight from udaipur to mumbai on 25th nov’18 at 4:40 pm (Booking id: nn[protected] followed by a connecting flight to dubai. Due to unexpected traffic jam they reached the airport at 3:50 pm. Despite knowing that they had a connecting flight to dubai, they were not allowed to check in. Reason given was - late in reaching airport (10 mins late at udaipur aiport could have easily been managed). The entire process of check...

I have been travelling from air india many times i have never been disappointed but this time i feel very bad when i have to go to delhi they checked my baggage the weight was 28 kg as air india says 25 kg is allowed so they charged me extra amount 525 rs per kg that i have to pay i feel very bad i want my money return the amount i paid was 1575 so i want my return as soon as possible...

Due to postponement of flight ai 9646 from dehradun to delhi on 31 october i had to cancel my ticket because i would not have been able to catch connecting flight to goa. I was told by customer support who cancelled my ticket that i would get full refund of my ticket. My ticket no. Was 098-[protected]and web reference no aibe40102028.in spite of numerous e - mails to e - commerce and phones to customer support i have not received my refund....

Booked my two baggage at imphal for ahmedabad as i was traveling with my wife n son to ahmedabad via delhi.

Due to mistake of air india staff instead of booking on ai 019 by which i was traveling they booked it on ai 018 n hence the missing baggage.

Loss registered at 0700 hrs n no response till 1500 hrs n only thing i have is my lost baggage registration no which is amdai 58909.

No response from...