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Air India Complaints & Reviews

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Updated: Mar 30, 2026
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N
Nithin5806
Jan 12, 2019
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My name is nithin michael i had received a message from [protected]@jobsupdates. Quikr.com named bhartandu namwal mentioning that my job application has been selected in air india for domestic airport, for joining send passport size photo, id proof, educational certificates and updated resume on whatsapp number +91 [protected]. When i chatted to this number he replied me my job post is aero engineer at thiruvananthapuram (Trv) airport (Kerala) and my joining date is january 4 of 2019. There was no interview, direct joining only. Then airindia application fee @₹1550 pay till today by online[protected] then he told me evening the offer letter copy get in email and original received 2-3 working days in my home address. The reporting date is[protected].
Then he told me pay (₹1550) and sent receipts or screenshots for online transactions. He mentioned it’s not a consultancy, he is working in air india. For proof he sent his id card. So believed him then sent ₹1550 via paytm. After that i asked him for my offer letter. Then his mind is changed again he asked me training fee needed for offer letter and amount is ₹8300. That time i recognised he is fraud. So what i will do?? Am i lost my ₹1550.? How can i return back this amount?
His address and phone number given below
Mr. Bhartendu namwal cabin no.8, 2nd floor airindia head office, airindia building marine drive, nariman port mumbai 40021
Mobile no. [protected]
I have attached his id card picture which he sent me as a proof that he is genuine. And also attached paytm screenshot of ₹1550.
Please take care of this
Regards
Nithin michael
[protected]@gmail.com
Kerala
Air India customer support has been notified about the posted complaint.
Mr. Nithin Michael our executive mr. Bhartendu namwal already solve your issue on 15 january 2019 .

And now you already join Kochi airport on 16 january .

Thanks and regards
Air India consumer complain team
Umar bhai's reply, Feb 20, 2019
Good morning Sir,
Please take my comment also Sir,
I am Abdul Umar thanking you Sir.
Nithin5806's [Complaint's author] reply, Apr 22, 2019
shame on you... Fake ID ... Air Indis .. again shame on you ... still now i didn’t get any job..
My name is Abdul umar I had received a message from [protected]@jobs updates. Quikr.com names Bhartendu namwal mentioning that my job application has been selected in Air India for domestic Airport, for joining send passport size photo, I'd proof, education certificate and updated resume on what's app number +91 [Protected]. When I chatted to this number he replied me my job post is Ticketing at vijayawada Airport Terminal-1 (Vijayawada) and my joining date is February 20 of 2019. There was no interview, direct joining only. Then Air India Application [protected]@Rs.1550 pay till today by online then he told me evening the offer letter copy get in mail and original received 2-3days working days in my home address.
Then he told me to pay (1550)and sent receipt or screen shots of online transactions. For proof he sent I'd card, so I believed him then sent Rs.1550 via paytm. After that I asked him letter. Then his mind changed again he asked me training fee 8300 for 15days and it's also refundable in 1st month of salary, so I had paid Rs.8300via paytm and he said to pay MNR processingfees (15, 230) rupees, he said don't worry we Air India do not do such thing pay till today I will dispatch letter today. I asked him where letter, he is telling Dear now vacancies are closed. So what I will do? Am I lost my (1550+8300+15230)rupees, totally 25, 080rupees. How Can I return back this Amount?
His address and phone. No. Given below
Mr.Bhartendu Namwal cabin no.8, 2nd floor
Air India Head office Air India building, Marine Drive,
Nariman point Mumbai 400023.
Mobile no. [Protected]
I have attached his id card picture which he sent me as a proof and also attached paytm screen shots of Rs.1550and Rs8300 and Rs.15230. Totally 25, 080rupees.
Please please please take care of this
Regards
Abdul umar
[protected]@gmail.com
Andhra pradesh.
They even won't reply sir, after you even lost 25000. Bad condition from air india.
Till now they didn't replied Sir, and even not lifting the calls and 3messages I have sent upto now. But no reply and calls. I lost 25000 Sir... NO job till now and not returned money also. No body is taking this complaint since 2days. Air India is irresponsible sir.
Shyni Lazarus's reply, Mar 28, 2019
Now have u placed in Air india
Umar bhai's reply, Apr 17, 2019
No. Not yet placed.
No sir/Mam, I didn't got any placement yet.
Angel kshipra's reply, Jul 27, 2022
Umar bhai, do you get return money or job??
And now what are you doing ??
dear all still now i didn’t get any job... today i noticed the replay of airindia complaints... but that is not true.. did you notice the ID of posting?? that is Airindis .. not airindia.. have any doubt i will post one screenshot below and i marked in circle... They are spider network, we can’t do anything ... we all were victims of them ... so please please beware of them ...
Nithin Michael
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    J
    Johnson Kunnel
    from Chennai, Tamil Nadu
    Jan 11, 2019
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    Address: Visakhapatnam, Andhra Pradesh

    I have booked flight to hyderabad. I had connecting flight to banaglore the next day and we have booked all hotel, cans for a family vacation. The flight got cancelled either air india is not proving alternate flight or trying to bring another flight. I have decided not to book air india in my life because of flight cancellation my vacation trip is spoiled and i am losing almost 1 lakh.
    Now i understand why air india is in verge of closure and almost everytime i see news on air india
    Air India customer support has been notified about the posted complaint.
    the author Johnson Kunneli:

    There is no
    - full e-ticket,
    - each borading pass
    seen at this site, as it is not the air carrier site nd the authot has not shown any document, whom the other can trust.

    Nobody has a duty to respond on unidentified complaints and pay to unidentified person.

    If the flight was delayed you are entitled on standad compensation + other incurred losses.
    The author can submit the writen / electronic complaint for the exact compensation,
    which is addressed to the air carrier with exat request,
    if the author knows the procedure, the exact request, the sum.
    Otherwise the passenger (the author) is entitled to hire a legal professional.

    If the complaint for compensation is not succeeed with 15 days (no satisfaction),
    the author can bring the civil suite to the local Indian court in your state, via laywer or by himself.
    Chargess for legal assistanse start from 10000 rupees for such type of cases + own efforts.

    Time limit:
    such types of claims can be submitted to the court not later than 2 years following the flight, or the date of the reply of the service provider, or the flight.

    Regards,
    Sr manager for ICAO irregulations matters
    Aryan enginners ltd
    email for request with documents:
    [protected]@vivaldi.net
    this site does not allow editing: error above:
    not delayed flight, but cancelled flight.
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      R
      rajivchauhan
      from Kolkata, West Bengal
      Jan 11, 2019
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      Address: Dehradun, Uttarakhand, 248006

      1. I had travelled by air india on 30 july 2018 from kolkata to delhi.
      My pnr number was jcwyy. Ticket number [protected].

      2 i was upgraded to business class and 4982 points were deducted from frequent flyer
      No[protected]. However on arrival at the kolkata airport i was given an economy class boarding pass.
      I was told that the deducted points would automatically be added to my account.

      3.in the past five months i have spoken to the call center at least 10 times, they have always assured
      That 4982 points would be added into my account. However till date nothing has happened.

      4 may i request you to look into the matter and revert the points 4982 into my account at the earliest.

      Thanking you

      Your's sincerely

      Rajiv chauhan
      Air India customer support has been notified about the posted complaint.
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        N
        Nasir Rashid
        from Srinagar, Jammu and Kashmir
        Jan 11, 2019
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        Address: 193504

        I recently travelled in air india flight from delhi to srinagar, flight number ai827 on 8 january 2019, when a 5 litre bottle of zam'zam' was not present during the process of collecting the stuff i was carrying. I contacted and confirmed at the respective counter of air india who assured me about the missing item (Zam zam) but i haven't been contacted by your office yet. Please get back to me as soon as possible as the item missing is far valuable for me.
        Regards: nassir ahmad dar
        S/o ab. Rashid dar
        R/o safapora lar ganderbal [protected]
        Air India customer support has been notified about the posted complaint.
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          S
          SKPandey1982
          from Ludhiana, Punjab
          Jan 10, 2019
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          Address: Allahabad, Uttar Pradesh, 211019

          Sir my booking reference number is y6lxy with air india on 28 dec 2018 for me with my family (Total 04 members). I reported at kolkata (Ccu) airport with in time and approached air india counter for boarding tickets, but pass is not provided to me stating that flight is over boarded. I showed my confirm booking but authorities not allowed to board me in on the plane. They stuck me at the airport from 0500hrs. To 1300 hrs. At the airport. I was mentally harrassed by authorities, i missed my portblair trip which was planned with my family for winter vacation. My further journey and bookings were washed out. The air india authorities misbehaved with me gave me too much mental pressure due to that i got health issues. They arrange me next day flight on 29 dec. It was my horrible experience with the authorities and air india. Please do the proper action against on duty staff on that day and do favourable action to me as me and my family became victim for their offences.
          Thanking you.,.
          Suresh kumar pandey
          Air India customer support has been notified about the posted complaint.
          Feb 04, 2019
          Updated by SKPandey1982
          Still Air India not replied...
          Sep 02, 2019
          Updated by SKPandey1982
          Still not activated any action in spite of giving all the necessary documents and details...
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            S
            Samimman916
            from Coimbatore, Tamil Nadu
            Jan 10, 2019
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            Address: Kanchipuram, Tamil Nadu, 631502

            3days back i have recieved a msg from the whatsapp.in that msg regarding air india job vacancy. So i applied for job, today i received a call, in that call he said am calling from air line service hr dept from chennai air port, he said for degrees basic salary will be 40kto45k and every month 1500 to 2000 increment 😂😂.. At last he said you have to pay just 999 for air india application form otherwise everything is free.. Can i trust him or not, his name sivakumar.
            Air India customer support has been notified about the posted complaint.
            Actually my father Mr sayeed Ahmed who was flying from Pune to Delhi . Flight no AI-854, has bought a wrong baggage by mistake of a person named R jayachandran . I would request you to kindly resolve this matter
            Contact no - [protected]
            supervisor's reply, Jan 10, 2019
            Umme Hunnain : such type of text has no grounds as no any document is seen issued in yor name.
            Air India carrier does not send job invitatios to anonymous user and do not ask to pay for emplyment.
            Otherwise, the emlyeer must pay for employee job.
            Such type of messages, as desribed above, is a casual fraud from 3rd party al over India.
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              B
              Bikash_Mohan
              from Bengaluru, Karnataka
              Jan 9, 2019
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              Address: 560035

              I have lost my boarding pass and my company is asking for it for the settlement. Please help me on this matter.
              Name: bikash mohan
              Travel date: 05/01/2018, flight no: ai130, e ticket no:[protected]
              Travel date: 06/01/2018, flight no: ai639, e ticket no:[protected]

              Kindly send me the boarding pass in the below mail.
              Email: [protected]@gmail.com
              Air India customer support has been notified about the posted complaint.
              If the passenger lost the document related to travel, such passenger can not claim the duplicate of lost boarding pass. Similarly, if a man lost money, nobody has to issue the duplicate.

              The air carrier can issue the confirmation that the particular passenger was at their exact flight,
              if the claim is submitted at the air carrier site by the passenger.
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                S
                sharirkhas
                from Port Blair, Andaman and Nicobar Islands
                Jan 7, 2019
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                Departure of KOL –HYD flight was 19.00 on 06.01.2019 . Flight no AI0526, PNR: JFVP0, Ticket no[protected]C1. My residence is 60 km from Dumdum airport. Call to intimate me regarding the delayed departure was received in my mobile at 5.01pm when I was entering the airport. The flight departed nearly about 10.00pm and reached HYD after 12.00 i.e on next day 07.01.2019. What is the use of purchasing flight tickets in evening when night flights are available at cheaper rates. Why the intimation was served so late when you are suppose to report 2 hours before departure of the flight. Who is responsible for my harassment and upsetting my programme . I want a token fine of Rs. 1000.00 for my harassment.
                Air India customer support has been notified about the posted complaint.
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                  R
                  Rishin Muhammed
                  from Ernakulam, Kerala
                  Jan 7, 2019
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                  Resolved

                  olx ad hiring air india ground staff.

                  Address: 682033
                  Website: OLX

                  Mohit sharma (Fraud) as airindia recruiter after i saw an ad on olx about airindia hiring ground staff i texted him that i was interested. He told me to give him a amount of 300/-inr which i did. After he has given me some job details which is very convincing. Then he given me his whatsapp no [protected], [protected]. He said me a offer letter that telling me i've been accepted as ground staff nearest airport. Then he is asking me a amount...
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                  T
                  Thomas Shaji
                  from Port Blair, Andaman and Nicobar Islands
                  Jan 7, 2019
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                  Address: 744302

                  I have traveled from port blair to chennai on 31st july, 2018. I have lost my boarding pass. I need duplicate boarding pass or any other travel proof for ltc claim. My details are following
                  Name - riya shaji
                  Tkt no[protected]ci
                  Date of journey - 31st july 2018, 13.20hrs
                  Flight - ai-552
                  Pls email my duplicate boarding pass or proof of traveling.
                  Email id - [protected]@gmail.com
                  Mobile - #[protected]#[protected]
                  Air India customer support has been notified about the posted complaint.
                  Nobody has a duty to issue the duplicate of the boarding pass at this site and for free.
                  You need to claim the document from the air carrier at air carrier site, if you give good legal reasons of your request.

                  I am not associated with the above air carrier / government.

                  Sr manager for ICAO irregulations matters
                  Aryan enginners ltd
                  email for request with documents:
                  aryan {at} vivaldi.net, where {at}=@
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                    A
                    anushnrj07
                    from Delhi, Delhi
                    Jan 7, 2019
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                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                    Website: [email protected] [email protected] [email protected] tr

                    I have been calling and email air india team every single day about my miles which have not been updated on my accounts. I have to book my flights and miles have not been updated yet

                    I have tried claiming miles from a previous trip taken on february 20, 2018 (E-ticket attached)

                    Zone v
                    Delhi - mumbai (L class)

                    I have tried to claim the miles for this flight but for some reason i have received lesser miles than i should have received. On this sector and in this flight class, i should have received 944 miles but instead i only received 544 miles. I am not sure about the reason for this discrepancy but will appreciate if you can promptly update the remaining 400 miles so i can proceed with finalizing my future travel plans.

                    Please refer the link for correct mile (944) that should have been uploaded.
                    https://www.flyingreturns.co.in/html/er_airindia_flights.php

                    I have emailed several times to the following email address every single day since but have not recieved a single response as yet ;

                    Airindiaretros. [protected]@collinsongroup.com
                    Call. [protected]@airindia.in
                    Flyingreturnsbase. [protected]@collinsongroup.com
                    [protected]@airindia.in
                    [protected]@gmail.com
                    [protected]@airindia.in
                    Air India customer support has been notified about the posted complaint.
                    Jan 07, 2019
                    Updated by anushnrj07
                    I have spoken to several individuals within customer service team and shared my number for callback namely but no one has called me till date, already initiated this issue with ten different individuals, dropped 35 emails but no response. ;

                    Priya Salve, Floor Manager Mumbai Customer Care team (tried calling four times since last four days (January 4-7 2019) but no response.
                    Viraj More, Mumbai Customer Care team (tried calling three times since last two days (January 6-7 2019) but no response.
                    Anushka (Membership Services team) continous reminder emails since December 18, 2018 but no response (Around 15 emails and no response)
                    Jeetender, Floor Manager / Supervisor ChennaiCustomer Care team (tried calling four times (December 24-28, 2018) but no response.
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                      S
                      suvidha ratish
                      Jan 5, 2019
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                      Hi,

                      My flight from mangalore to mumbai was delayed and as a result of which i called the air india call center to reschedule my connecting flight from mumbai to aurangabad.

                      After a lot of arguments, they where finally ready to cancel my ticket (Only one sector, thats what was told to me). I was told that i would receive the money back as the delay in the flight was not my mistake. Its been more than a week and i have not received any confirmation mail nor is my money credited.

                      I want to let you know the extreme conditions we had to face due to the last minute flight delays and last minute communications. The least i could expect is my money to be credited.

                      E ticket no: 098-[protected], 098-[protected]

                      Looking forward to the credit and confirmation mail at the earliest.

                      Regards,

                      Suvidha ratish
                      Air India customer support has been notified about the posted complaint.
                      Suvidha Ratish:

                      Is impossible to check the complaint objectively as the author had not shown:
                      - e-ticket with PNR
                      - each baording pass
                      So, ther is no any document confirming that you paid for the flight, attempted to use Air india service and you submitted the complaint.

                      Your words with the references to talk to anonymous are useless legally.

                      The author is advised to address the complaint with exact request
                      with the reference on the exact transaction for compensation
                      to the air carrier in writen or in person.

                      The duty air carrier, if th epssenger faced with the rerouting / cancellation anyhow, is to issue the decision on compensatio within 15 days following the receipt of the legally correct complaint, if in India.

                      In 15-21 days, if no refund received, the only solution is to start a civil case in a local court only.
                      You need to save as prove:
                      - the e-ticket or receipt, which you own from air carrier, which prove the passenger name, route
                      - each boarding pass
                      - ech PNR
                      - your complaint
                      - decision / electronic reply which you had received by email to your name, which related to the luck of the services / compensation.

                      The expected expences for legal civil matter can be:
                      - government fees [ from 200 or from 2000 ruppes depending upon court] + own efforts,
                      - legal fees for assistance of a lawyer or of legal professional [ from !~5000 rupees] + own efforts

                      The fair court shall award all reasonable losses, moral compensation, paid fees by judgement.

                      I am not associated with the above air carrier / government.

                      Regards,
                      Sr manager for ICAO irregulations matters
                      Aryan enginners ltd
                      email for request with documents:
                      aryan {at} vivaldi.net, where {at}=@
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                        A
                        aks4cc
                        Jan 5, 2019
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                        I had booked an airindia ticket from chandigarh to delhi (Ai464) on 24th dec. Eticket ref no[protected]c1 and pnr no zbqbk (Ai). Boarding pass was issued but there was no notification regarding the flight delay. Since i had an international flight to catch from delhi, i had no other option but to cancel this ticket and book another airline ticket (Last minute).

                        Ticket cancellation request was accepted by the check in staff and told me that refund will be processed. However till date there is no refund.in addition to the above, i have sent 3 different emails to air india cust care and called them twice from my international number.

                        Despite the schedule delay in flight departure, there was no advance notification by the airline and that resulted into lots of inconvenience, uncertainty and frustration among the passengers. Had i not booked another flight at the last minute, i would have definitely missed my international flight. From a customer point of view, this is a major customer dissatisfaction point.
                        Air India customer support has been notified about the posted complaint.
                        it is not the complaint but gossips of the author as
                        - no e-ticket, which states full conditions of travel
                        - no AI PNR ZBQBK
                        - no receipt, if any
                        - no written full complaint of author towards air carrier
                        are attached .

                        To chack the validity of the written complaint of passenger for the possible compensation or for the refund is a duty of the air carrir within 15 days.

                        In 15 days, if you are not satisfied, you can hire a legal professional for civil aviation matters or a lawyer for charge/fee, who can advise the possible outcome or future acts, based on your attached documents.

                        So keep each document (eticket/ receipts / invoices / your complaint / eny reply) for 6 moths untill you ll be reday to pay for legal servcies (from 5000 ruppes for such tpe of cases) and government fees (from 200 or from 2000 rupees) + own efforts.

                        Regards,
                        Sr manager for ICAO irregulations matters
                        Aryan enginners ltd
                        email for request with documents:
                        aryan {at} vivaldi.net, where {at}=@
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                          A
                          atifhaadiya
                          Jan 2, 2019
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                          I booked a ticket from bhopal to mumbai on 28 dec 2018. The booking id is yt920. The amount for this booking was debited but ticket not booked. I immediately called customer care and they told me to mail [protected]@airindia.in for refund. On 29th dec i mailed to [protected]@airindia.in for refund and got a machine mail of acknowledgement that they have received the mail and i will be contacted soon. Five days have been passed but i have no information about refund. I called the customer care again and they made me helpless by saying that we can't do anything you need to contact [protected]@airindia.in only for refund.
                          I am very much disappointed. Kindly refund the amount 10722 inr for three passengers immediately or i will be compelled for taking legal action against air india.
                          Thanks and regards
                          Air India customer support has been notified about the posted complaint.
                          it is not the site of ar carrier.
                          it is impossibe to check the complaint as
                          - no primary complaint addressed to air carrier
                          - no e-ticket
                          are attached.
                          the author is advised to save the issued reservation, e-ticket (number of 13 digits )
                          and the bank payment order for 6 months at least.

                          Indian law allows 15 days for the refund and a consequent legal decsion fr an air carrier.
                          After 13 january 2019 the author can submit claim
                          - to the court, if no refund is receved and the compensation is requered
                          or
                          - regional Directorate General of Civil Aviation, India, if the author want the exact legal act.

                          The approximate legal expences can be in addition:
                          - assitance of the laywer / legal professional, from 4000 rupees
                          - government fees 100 - 2500 depending upon the sum for the court examination.

                          I am not associated with te government or air carrier.

                          Regards,
                          Sr manager for ICAO irregulations matters
                          Aryan enginners ltd
                          email for request with documents:
                          aryan {at} vivaldi.net, where {at}=@
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                            A
                            Aminadahod
                            from Mandal, Gujarat
                            Jan 2, 2019
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                            Address: Mumbai City, Maharashtra

                            Regarding the delay of ai508.
                            The flight initially timing was to depart from mumbai at 15.35 that's the reason we chose this airline so that my son could reach his college latest by 19.00.
                            We got a message at 11 in the morning that the flight is delayed and now will depart at 18.35. It is so convenient for ai to send the message without realizing what agony the passenger would go through. My son was traveling alone and he had to reach his campus before 20.00.
                            Even after reaching the airport on as per the new timings there was a further delay and no information was given to the passengers as to when the flight would take off. Air india very well knew that they will not take off at 18.35 as the incoming flight had not arrived.
                            The passengers were made to wait and finally the flight took off at 20.35 from mumbai. There was no meal given.
                            Since my son was traveling alone to iit dharwad campus i had to arrange a special car to pick him as it is very difficult to get transportation to remote locations in the night at 22.00

                            I am asking air india for the full refund of my ticket fare a the compensation for the mental agony i had to face for 8 hours yesterday.

                            I want a justifiable resolution to this in the limited time frame.

                            Amina dohadwalla [protected]
                            Air India customer support has been notified about the posted complaint.
                            it is not the site if the air carrier, but the public site of the complaints.

                            It is impossible to check such type of the complaint as the text has no attachment:-
                            1. Full name of one of the passenger
                            2. e-ticket(s)
                            3. boarding pass(es)
                            4. receipt / invoice of other expences.
                            5. Autor s name

                            Such type of claims can be adressed directly to the air carrier or
                            to the operator of the site, where the passenger had purchaced the e-ticket.
                            The duty of the recepient of the complaint, if the complaint is legally binding to, is to refund within 15 days.
                            Following 15 days, if no refund or no satisfied decision is receved,
                            all disputes shall be resolved via the local court only.

                            Note, it is usless to request the same subject matter more than 2 times from the same service provider.
                            All disputes in 15 days following the correct complaint receipt are subject of the examination by Indian court.
                            The expected expences for legal assitance can be:
                            -- government fees [100-2500 ruppes ],
                            - legal fees for assistance of a lawyer or of legal professional [ from 4000 rupees]

                            I am not associated with the above air carrier.

                            Regards,
                            Sr manager for ICAO irregulations matters
                            Aryan enginners ltd
                            email for request with documents:
                            aryan {at} vivaldi.net, where {at}=@
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                              A
                              achirava gupta
                              from Egra, West Bengal
                              Jan 1, 2019
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                              Address: 700059

                              Yes, there can be a flight delay but not for 4 hours. There is a reason people book their flights months in advance. They might have some plans. Thanks to your 4 hours flight delay all plans are ruined. Like 4 hours seriously.? And if so please notify the passengers at least 2 hours prior. I have already checked in and half and hour before boarding i get sms informing about the flight delay. I wouldn't have come to the airport so early then. Such a shame air india.
                              Air India customer support has been notified about the posted complaint.
                              the is no any prove of the service:
                              - no e-ticket
                              - no boardng pass,
                              - no prove of any loss.

                              Such type of claims can be adressed directly to the air carrier or
                              to the operator of the site, where the passenger had purchaced the e-ticket.
                              The duty of the recepient of the complaint, if the complaint is legally binding to,
                              is to compensate within 15 days.
                              Following 15 days, if no satisfied decision is receved,
                              all disputes shall be resolved via the local court only.

                              Note, it is usless to request the same subject matter more than 2 times from the same service provider.

                              All disputes in 15 days following the correct complaint receipt are subject of the examination by Indian court.
                              The expected expences for legal assitance can be:
                              - government fees [200-2500 ruppes ],
                              - legal fees for assistance of a lawyer or of legal professional [ from 4000 rupees]
                              The fair court shall award all reasonable losses and paid government fees to the passenger.

                              I am not associated with the above air carrier / government.

                              Regards,
                              Sr manager for ICAO irregulations matters
                              Aryan enginners ltd
                              email for request with documents:
                              aryan {at} vivaldi.net, where {at}=@
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                                T
                                Tusharkc
                                from Surat, Gujarat
                                Dec 31, 2018
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                                On 23/12/2018, i was traveling from new delhi to surat. Flight time was 5:15 a. M. And i was in queue to check in at 4:05 a. M.
                                Air india staff changed queue thrice for check in. They after sometime they have closed check in and even they have not given me another ticket.
                                Even staff behavior was also very rude. I was kept complaining but their behavior was very irresponsible.
                                Air India customer support has been notified about the posted complaint.
                                The author submitted gossip, not a complaint
                                because no prove of flight is seen:-
                                - name of passenger
                                - flight number,
                                - e-ticket,
                                - boarding pass,
                                - any prove of loss which author had got, expressed in figures.

                                if you do not know how to submit the complaint and to request the comensation, you need to keep the documents related to flight and hire the professional (from ~5000 rupees) for the preparation of the case to
                                any local court.
                                I am not associated with the above air carrier .

                                Regards,
                                Sr manager for ICAO irregulations matters
                                Aryan enginners ltd
                                email for request with documents:
                                aryan {at} vivaldi.net, where {at}=@
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                                  Y
                                  yasir faraz
                                  from Delhi, Delhi
                                  Dec 29, 2018
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                                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201305

                                  My flight ai332 from new delhi to bangkok on the 11th nov'18 was delayed for more than 7 hours. We had been asked to stay inside the flight for those 7 hours and it was suffocating. After almost 7 and a half hour, the flight took off. All my plans got affected due to this flight delay. When asked about the reason for delayed flight to the crew, we were told that the pilot could not clear some test and was a little drunk.

                                  Pessengers in the flight faced a lot of issues. I was ravelling through business class and even i faced a lot of issues like suffocation and back ache and all the further plans got affected due this flight delay.
                                  Air India customer support has been notified about the posted complaint.
                                  This complaint is unclear as no documents are attached:-
                                  - name of passenger,
                                  - airpport of the delay
                                  - ticket
                                  - boarding passes, which shows flight number and date+time
                                  - reasonable prove of loss, if you know it, for examle, you have bought anything due to delay for more than 500 rupees.

                                  There is a standard compensation is foressen by law due to a delay of flight.

                                  The air carrier has 15 days for the satisfaction of the compensation or for its refusal following the receipt of the complaint.
                                  Note, it is usless to request the same subject matter more than 2 times from the same air carrier.

                                  All disputes in 15 days following the correct complaint receipt are subject of the examination by Indian local court.
                                  The expected expences for legal assitance can be:
                                  -- government fees [ from 200 rupees],
                                  - legal charges for assistance of a lawyer or of a legal professional [from 4000 rupees, if in India]
                                  The court shall award the proved losses, moral compensation (if you wnat the civil case), paid fees by the final decsion.

                                  I am not associated with the above air carrier / government.

                                  Regards,
                                  Sr manager for ICAO irregulations matters
                                  Aryan enginners ltd
                                  email for request with documents:
                                  aryan {at} vivaldi.net, where {at}=@
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                                    J
                                    jv2105
                                    from Noida, Uttar Pradesh
                                    Dec 28, 2018
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                                    Address: New Delhi, Delhi, 110010
                                    Website: air india

                                    My father in law mr t v george was booked a flight from kochi to delhi on 27 dec 2018. The flight no ai 47 departure time 2015 hrs cancelled due to tech problem. Though after a long wait they given hotel accommodation. Early morning they told that the flight is at 1100 hrs on 28 dec 2018, so they askedto vacate the room at 0700 hrs 28 dec 2018. After reaching the kochi air port, he has given a ticket to bangalore and from bangalore to delhi. The flight suppose to move at 1230hrs. My father in law is a senior citizen with above 80 years age allow to carry his luggage all along, despite have a direct ticket forced to travel through a connecting flight at bangalore and almost a delay 0800 hrs as travelling.
                                    Air India customer support has been notified about the posted complaint.
                                    it is impossible to check such complaint as the author produced / attached no piece of related document :
                                    - each passenger full name
                                    - e-ticket IN FULL which shows the conditions
                                    - 1st boarding pass
                                    - 2-3 boarding passes which had been issue din exchange,
                                    - airport where the delay has happened.
                                    So, such anonymous complaint has no grounds and has no reasons.

                                    You are advised to save
                                    - each e-ticket
                                    - ecah boarding pass for future legal claims within 1 year from the last flight.

                                    You can submit the exact complaint for the delay at the site of the air carrier.

                                    The air can satisfy your claim or can refuse to satisfy within 15 days, if in India.
                                    It is usless to request the same subject matter more than 2 times from the same air carrier (example, gimme 1000 ruppes for the unidentified delay).

                                    The later solution (if no compensation received) is via local court only.
                                    The expected expences for legal civil matter can be:
                                    - government fees [ from 200 ruppes total] + own efforts on the collection of ecah document,
                                    - legal fees for assistance of a lawyer or of legal professional [ from ~4000 rupees] + own efforts
                                    The fair court shall award all reasonable lawfull losses, moral compensation, paid fees by their judgement.

                                    I am not associated with the air carrier / government/ service provider.

                                    sr manager for ICAO irregulations matters
                                    e mail: aryan {at} vivaldi.net
                                    Aryan engineers ltd
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                                      K
                                      khanmk
                                      Dec 28, 2018
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                                      Address: Bangalore, Karnataka
                                      Website: air india

                                      Hi,

                                      My ticket number[protected] and air line confirmation no: y6hwn. I was traveling from bangalore to san francisco on 16th december 2018. During my checking in of baggage and collection of boarding pass, i was harassed by air india staff who was in-charge (In black suit) by saying that passport needs to have 6 months of validity before traveling to usa. I was denied the boarding pass from delhi to sfo at bangalore, i was given boarding pass only for bangalore - delhi, and i was told to get my luggage at delhi and get the boarding pass to san francisco from there, i repeatedly requested him to check with the immigration officials before coming to any conclusions but he was adamant and very rude. I just has 2 hours of layover time between bangalore - delhi and delhi - san francisco flight and during the first flight was delayed by 20 mins. I suffered tremendously during my travel as i had to pick-up by entire checked in luggage at delhi and go to the supervisor at delhi and explained him the entire situation and i spoke to immigration official, i got confirmation that there is no such rule as passport needs to have 6 months validity, also when i entered usa customs and immigration i did not face any questions. But i was harassed and i had to undergo tremendous amount of hardship due to arrogant and misinformed staff from air india, i humbly request you to take necessary action against the erring staff who was leading the team (One person in black suit) that day and compensation for the stress and harassment i had to undergo, so that common public does not have to face these issues again. My email id : [protected]@gmail.com
                                      Air India customer support has been notified about the posted complaint.
                                      Jan 15, 2019
                                      Updated by khanmk
                                      Any updates from Air India? Looks like Air India customer care is in deep sleep.
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