Air India Complaints & Reviews

I manjari agrawal was traveling from goa to nagpur via mumbai on 21/11/2018 by flight number ai084 and ai627 respectively. I was supposed to get my baggage at nagpur airport. But my bag is missing and the authorities at nagpur airport are unable to solve the issue. And my baggage doesn’t contain any suspicious item because of which it can be witheld. I want my baggage at the earliest. These kind o[censored]nprofessional behaviour won’t be tolerated....

This is about the cancelled flight from delhi to baroda. Even after trying my best to make a way out of this, none of your staff is offering the help i need and also they are trying misguide. They also don't have any solution to this problem so what is the use of customer care... Air india is a government sector... It should be more responsible for everything instead it is different and it is very shameful.. I have traveled with different...

I had booked a ticket with the air-india through yatra, which got cancelled by the airlines due to some technical issue in the aircraft and full refund was assured, but whenever i contact yatra they tell me that they have initiated the refund request with the air-india but haven't got any response from the them, whereas air-india is telling me to get the refund from yatra as the airport authority have marked the ticket for full refund some...

Ai 142 on 15th november from delhi to chennai got cancelled and because of that i missed my very important meeting with my clients from spain. I had to take next flight ai042 and because i reached around 8:30 i had to pay rs.1500 additional for cab as no public transport was available from chennai to mahabalipuram. I had to bear total loss of rs 51k....

Pfa the snapshot of ticket.
We reported at 8:30 but the staff misguided us by sending us different counters. If it was not their counter then why they sent us on wrong counter. They did not listen anything except misguided us. They even did not record our reporting time. This was the worst experience we had with any airline. Most importantly they wasted our time and schedule.
Kindly refund our amount or we will be heading to...

I made a flight ticket through paytm as attached below 2 months back, but the flight has been cancelled through airlines but till now i didn't get any refund money when i am trying to call paytm they are simply telling we have forwarded to airline, but airline people are telling paytm will pay the refund.

Being as a senior citizens we have suffered a lot that day, this is the trip from trichy to vijayawada, its a 1 stop flight...

I travelled by ai 639 on 10 nov 2018, my bag was missing ai 545974.

This in the morning 11 am,
It was to be brought from mumbai in the evening 20 hrs but still not delivered.

I'm on tour in bengaluru, and all my plans are cancelled because of all my cloths and stuff is not with me.

Yesterday evening i spoke to many people of airindia staff, fakhruddin, karan, they assured o[censored]rgent delivery...

My luggage was badly damaged during a recent flight on your Air India airline and I would need appropriate compensation for that. Please help me resolve this situation immediately. On September 29, 2018, I travelled from San Francisco to New Delhi on Air India flight AI - 174. I checked one bag in San Francisco and arrived promptly to reclaim it at the luggage carousel at the airport in New Delhi. I was shocked at the condition of my suitcase....

I am maj. Shanti m n from armed forces., i need a certificate that prove no direct flight from kochi to guwahati on september 2 nd 2018. As i need to claim my tickets my office staff is asking for the certificate from airindia. I checked with airindia offices in kochi airport and trivandrum airport they are not responding properly. Now i don't know where to ask and which office i need to contact.
Please provide me via mail....

Dear sir/madam,

This is abhilash, i sent 3-4 emails (From 22nd september) to [protected]@airindia.in, [protected]@airindia.in, [protected]@airindia.in but i never received any reply. I dialed customer care but they are not helpful and they simply say we do not have any information about refunds/ ecommerce issues. It's pathetic that ecommerce doesn't have a contact number. I bet you are the only department in this world who deals with...

Hello i am dr raghvendra kashyap consultant urologist shalby hospital ahmedabad, i am going to my home from ahmedabad to agra via jaipur as i find it to be the easiest way due to your flight no ai 9687 on 6 th nov,. I checked in for my jaipur flight, now i got information that flight has cancelled. Now i have left with no option, what should i do now, it's very difficult for me to go home, you ppl played with my emotions as well as my family's...

File reference mctai13094
Please refer the above complaint i have put up a mail regarding removal of power bank from it on bom. [protected]@airindia.com.. Kindly speedup the process as i am awaiting my baggage here in muscat.
All the important documents are in the baggage and i require it urgently..
Please do the needful at the earliest

Tag number-a1948121...

Hi,

I booked airindia ticket from chennai to delhi (8:40am flight) on oct 30, 2018 at 23:33 hours. Payment was done and rs.4850.0 got deducted from my account:
Transaction id [protected].

But i did not receive any notification from airindia with flight details and the website showed some error with payment.
When/how can i expect the return of my deducted amount??

Below are the airindia...

I travelled back to India on 20th October from AI 157. I reached India on 21st October 8 AM however the luggage did not arrive. AI informed that the luggage is still in Sweden. I got my luggage after 3 days, 23rd October at 9:30 PM. The base of the bag was broken and it could not stand properly. I kept sending emails for the claim of delay in bag and compensation for the damaged bag but company is not responding. Our luggage was delayed by...

Sir/madam
I purchased two flight tickets (Ticket no[protected] & 7833) of air india through makemytrips (Booking id nf[protected]) on 21/10/18 for my two cousion brothers (Satish & vinod) to travel from delhi to pune on 27 oct 18. Due to ongoing roadways conflicts in haryana and some others clashes in my town they could not leave from town on right time and consequently they missed the flight. Later they reached at the booking...

I performed a journey on vacation to my native place purchasing tickets from air india having pnr #: y3337 and e ticket #:[protected]/21/22. The journey was performed from hyderabad to lucknow via new delhi on 13th october 2018 along with my family. After reaching lucknow airport, we have received one of our checked in baggage in open and damaged condition and many items given in hand. The baggage was given at the end when all the passengers...

Today my son traveled by 6 pm flight ai 0951
From vishakapatnam to hyderabad. I did we check in with 28f seat as there appears to be no provision to select a seat of our choice. Then i paid rs 200/- and made a pre reserved seat arrangement of seat 7a. However when he went to the counter the team led by duty manager argued initially that no payment was made and then offered a non existent seat 9d and then finally made him sit in 28f....

My 54-year old wife jhuma de sarkar was coming from chicago on ai 126 on 10.10.2018. The plane is to reach at delhi at 2:35 pm, but it was more than one hour late. She is to connect ai 764 to reach kolkata which is to fly from delhi at 4-55 pm on 11.10.2018. She got a very short time to do all the formalities. She did not get any help from air india staff to quicken the process. She did not get any help of wheelchair. She had to run with...

Booking id nf[protected]
Sunday 6-aug-2017 bom - to del, at boarding counter forgot jacket, blue colour addidas. Lady who give boarding pass, she was at plane entrance, she told that your jacket is there at boarding counter, we count reach at boarding counter as plane was getting late. There was very less time to take off.
I have called so many times at boarding counter, however received very bad response. No one really want...

I had cancelled my son's flight booking of flight ( AI144 ) from Newark USA to Mumbai dated 20th Sept.18 on 17th Sept.18.
1. I had received cancellation confirmation from Air India ( through mail [protected]@airindia.com dated 17th Sept.18) with attachment of en _US_receipt shown Refund amount o[censored]SD 335.90 will be credited to my SBI credit card.
2. After receipt of my SBI card statement I found that refund amount credited is...