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Air India Complaints & Reviews

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Last updated Apr 19, 2024
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Air India reviews & complaints page 98

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D
divi swag
from Mumbai, Maharashtra
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flight fare deducted twice

Address:Mission veng, Aizawl, Mizoram, 796001

With reference to the trip id.[protected] booked on 30th March 2019 at 9:14 pm for flight from AJL to CCU(AI714), the amount being rs. 4853 was deducted twice from our SBI account (debit card ending with 2540).. The ticket no. are[protected] and[protected].. PNR- ZEMBF

The transaction id is Txn#[protected] and Txn#[protected]...

Could u please look into this matter? I would be highly obliged...
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V
vishalgossain
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refund not provided

My name is Vishal. I am complaining about two tickets:

1. My wife, Ritu Khandelwal, was going to travel from Kolkata to Delhi by Air India (Reference: Y9YPP) on 13th March 2019.

2. I, Vishal Gossain, was going to travel from Delhi to Bengaluru by Air India (Reference: JWWK0) on 05th March 2019.

Myself, my wife and my five year old son live in Toronto, and were planning to visit India (Delhi) by...
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V
vilas817
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staff

I was coming back from Del India flight No AI 127 on March29th.
flight was full. Air India crewmembers put the sign on one washroom Default. When I ask one of flight attendant said some thing broken Then I noticed all staf[censored]sing same wash room and I heard noise for flushing .people was waiting on line for two hours to use washroom and tired to stand on line finale I told one of crew member you should not lie to customers wash room...
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Address:Sumit yadav afa dundigal telangana, 500043

I booked my ticket of air india in economy class on date of 2 march 2019 due to some reason i cancelled my ticket of air india pnr no is yc6h0 on the date 2 march 2019 and i sent a email to air india website but after 1 month i could not get my refund my flight was schedule on 2 march 2019 and air india customer care also not pick up the call. I cancel my ticket 5 hour ago from departure time. Air india say refund will get to you 7 working...
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K
K Sonia
from Delhi, Delhi
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complaint regarding the meal offered

Address:Indore, Madhya Pradesh

The meal served by air india to its passengers is the worst. They've been serving the same ugly mayo sandwich for years now and the same packed juice with almost more than 70 percent of sugar in it which is a poison for a person who is diabetic, even if they are serving something, they should se that wether it is convenient for everybody or not. I request u guys to look into it and take some action regarding this matter.
Thank you......
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U
uripeskin
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flight delay

I am writing you concerning a return-trip flight from new delhi
To tel aviv, israel, me and my wife made on march 7 2019.
Etickets:
Peskin uri[protected]
Peskin-aviel hana[protected]
Travel demands have made me a frequent traveler of many years (My advantage member number in american airlines is 3k77cd0).
It is the first time i travel air india, and i found your service to be fair.
But...
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Y
yerredla rajesh reddy
from Chennai, Tamil Nadu
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ticket not booked - refund to be initiated

Address:603103

Hi team,

I have tried to book a ticket with the reference pnr: h3tfb.

When i contact your customer care they have confirmed that ticket not booked and given the above said pnr number fo reference.

Below are the reference numbers related to failed ticket transaction.

Bank reference#[protected]

Below is the message received while booking.

Update: inr...
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M
Mittal_Udit
from Agra, Uttar Pradesh
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international flight delay by 8 hours

Address:32216

Hi,

This is to bring ai team inefficiency in notice.

I am an international traveler with to-n-fro flight from us to india.

Ai flight #: ai 102
Source: us
Destination: delhi
Flight delayed by: 4.30 hrs
Impact: payed money out-of-pocket to reschedule my connecting flights

Ai flight #: ai101
Source: delhi
Destination: us
Impact: need...
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J
JAI D SINGH
from Delhi, Delhi
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checked in luggage not received

Address:Hyderabad, Telangana

Dear sir,
My name is jai dev singh. My ff no for air india is[protected].
I travelled from kolkata to hyderabad on 21 mar 19 by ai 526.
My checked in baggage i. E. One red colour vip suit case did not reach hyderabad. Ai counter at hyderabad told me that it has erroneously gone to agartala.
I have come at hyderabad for very important mission. My uniforms, important documents and other stuff are urgently needed....
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T
Thakursudarshansingh
from Delhi, Delhi
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refund of excess charges for air tickets from delhi to bengaluru

Address:Karnal, Haryana, 132001

Dear sir,
This is to bring to your kind notice that i booked air india air tickets online from air india site from delhi to bengaluru and return vide booking reference no (Pnr) j1gf8 (Ai), ticket no[protected] and[protected] on 18th feb.2019. I paid rs. 70874/- (Rupees seventy thousand eight hundred and seventy four) online. There appears to be overcharging of rs. 2084/- due to wrong calculations by the software.
The...
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D
Dandellion Dandelion
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low efficient & rude duty managers and supervisors

Address:Delhi airport, New Delhi, Delhi

I was not allowed to board on my confirmed flight due to air india's overbooking. The flights duty manager/ supervisor. Mr gagandeep assured me a confirmed seat in another flight for which i waited for 9 hours in the airport after which i was rejected for next flight as well!

The other supervisor mr. Ashish was soo rude iam surprised that he even works for hospitality industry. He doesn't fit here at all.

They...
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P
patnala srinivas
from Delhi, Delhi
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refund issues

Dear Sir/Madam,

I am Srinivas, I have booked tickets on 31st January 2019 and travel date was 1st Feb 2019 from Dehradun to Pantnagar.

PNR N0: DED[protected] FEB / IN / PID 6979)

Due to some technical issues in flight cancelled by Air India and they promised us to refund the money with in 7 working days.

Till now we have not received any money from airlines.

Please...
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V
Vinod Jain519
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delhi airport customer service

Address:Delhi airport, New Delhi, Delhi, 110037

Hi
I am writing this complaint regarding air india airport customer service. I was flying delhi to amritsar by air india flight no ai-453, 11 march 2019 morning 5 am to attend my business meting at amritsar.
I reported on air india counter at delhi around 4 am as my international flight was bit late which was coming from abu dhabi. When i was on the counter for check in customer service representative was fighting with customer...
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V
Vinod Jain519
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delhi airport customer service

Address:Delhi airport, New Delhi, Delhi, 110037

Hi
I am writing this complaint regarding air india airport customer service. I was flying delhi to amritsar by air india flight no ai-453, 11 march 2019 morning 5 am to attend my business meting at amritsar.
I reported on air india counter at delhi around 4 am as my international flight was bit late which was coming from abu dhabi. When i was on the counter for check in customer service representative was fighting with customer...
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V
Viroon Madan
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business class

Address:New Delhi, Delhi

Dear customer service,

I traveled to new delhi on air india flight ai333 from bangkok to new delhi on 15th march 2019. As i was keen to experience the maharaja service, i opted for business class tickets to fully get the most out of your state-of-the-art 787 dreamliner experience that your team has always been promised its technological marvel. I was happily to be seated on 1a along with my mother ramanjit kaur on 1b.
br...
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Address:144002

Sir, i have booked an return flight on 18.03.2019 from pune to chandigarh through connecting flight from delhi via flight no 463. But i have received a phone from your customer care that the said flight have been cancelled. Further ur customer care executive told to approach delhi airport authorities for further action. But she did give any customer care no to whom i will contact and refused to give the number of customer care. I have booked...
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Address:144001

Sir
Being an indian i try to buy indian & prefer to travel by air india. I travelled today dated 16/3/2019 by flight no. 889 from delhi to guwahati in the names of sanjeev dewan & my wife mrs. Ashoo dewan. My luggage registration nos. Are98760878 &98760885. Our seat nos. Were 26a & 26b.
On getting down at guwahati airport i was shocked to receive my luggage. Both of locks of my baggages were broken & i found some of my clothes...
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P
Parth Dogra
from Hyderabad, Telangana
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they showed fake departure time

Address:IMImobile, Kavuri Hills, Hyderabad, Andhra Pradesh, 500081

I was provided information saying my flight has been delayed and will fly at 11:59 Pm, they deliberately told us wrong timing to reduce the on record timings of the carrier they showed flying timing of 4 hrs from Hyderabad to Delhi in the revised mail to avoid authorities they cheated with us and finally flight took off at 2 AM.
Flight Details: AI127, from HYD to DEL
Date of Incident : 1 March 2019
I would like to request...
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N
Nitinskharat88
from Ambala, Haryana
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air india for issuing duplicate boarding pass or travel proof

I have traveled from leh to jammu on 03 march 2019. I have lost my boarding pass. I need duplicate boarding pass or any other travel proof for ta claim. My details are following
Name - nitin kharat
Tkt no[protected]
Date of journey - 03 march 2019, 8.55 am
Flight - ai 449
Pls email my duplicate boarding pass or proof of traveling.
Email id - [protected]@gmail.com
Mobile - [protected]...
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P
parveen kumar kamboj
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flight cancelled but not inform

Dear concern — मेरी बेटी ने 10 मार्च 2019 की एयर इंडिया की ai 102 flight book करवाई थी, जो शाम 5 बजे की थी, लेकिन वो flight cancel हो गई, जिसकी information नही दी गई मेरी बेटी cab करके air port गई वंहा जा कर पता चला कि flight cancel हैं,...
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