Air India Complaints & Reviews

Re: claim (Ahl) bkkai 12743

Air india lost my luggage in bangalore on dec 28th 2018. It was returned after 13 days.

I have had to incurr various expenses and have been promised that i will be reinstated. However i have sent emails to various customer services people, talked to people on the phone and even gone to see air india in mumbai airport, without resolve.

After 2 months of communications...

I am Y N SUKUMAR booked my flight ticket from Vijayawada to Visakhapatnam vide AirIndia flight NO. AI 9528 on 11.02.2019 through PAYTM . My booking ID - [protected] and PNR NO. was JMQOB. The total amount paid by me Rs. 6394/-. Till date, I have not received the refund. I REQUEST FOR EARLY REFUND OF THE AMOUNT PAID BY ME.

REGARDS,

Y N SUKUMAR
[protected]...

I was traveling by air india from. Delhi to dehradun on 24 feb 18. Due to the heavy rush out side the airport it took almost 15 min for me to enter the airport. I was still left with 50 min to departure when i reached the counter.. When i approached a ground staff of air india mr. G bhanu for help he was extremely rude and arrogant. Instead of trying to offer an helping hand he went on asking arrogantly 'who asked you to be late'.. And it's...

The staff at the check in counter in kolkata are bad misbehaved. They don’t spare 3-4 kg extra over 120 (6persons).
Rude and bad service. No manners and ethics. They don’t know how to talk.
When i arrived at my destination i have not received my baggage.
Pure harresment. Few years back i had lost a bag on this airlines. The compensation is hardly anything. They charge exhorbident for excess baggage and for lost baggage...

I had book 2 tickets by ai 639 flight dt 21.02.19 which was scheduled at 10.40 am from mumbai to bangalore. The flight was preponed by air india without prior intimation. The intimation was sent on my mobile only 3 hrs before departs. Since i was on the way to airport i couldn't see the information. I was at gate at 10.00 am but by that time flight was moved. Company is not ready to refund my amt or doesn't adjust in next flight. Prior intimation...

My name is abdul umar i had received a message from [protected]@jobs updates. Quikr.com names bhartendu namwal mentioning that my job application has been selected in air india for domestic airport, for joining send passport size photo, i'd proof, education certificate and updated resume on what's app number +91 [protected]. When i chatted to this number he replied me my job post is ticketing at vijayawada airport terminal-1 (Vijayawada) and my...

I booked 03 business class ticket (Pnr-yf8y0) ticket number[protected],[protected] and[protected]Sector delhi-bhopal) for travel date 16/02/2019 by paying 72360 miles+ rs2613.
I was issued boarding pass of business class but i when i reached inside the flight, i was shocked to see that there was no business class in the flight. All the seat were of economy class.
This was a case of cheating by air india with me. br...

My name is Abdul umar I had received a message from [protected]@jobs updates. Quikr.com names Bhartendu namwal mentioning that my job application has been selected in Air India for domestic Airport, for joining send passport size photo, I'd proof, education certificate and updated resume on what's app number +91 [Protected]. When I chatted to this number he replied me my job post is Ticketing at vijayawada Airport Terminal-1 (Vijayawada) and my...

Dear air india team,
Confirmation number: yrpyd (365vvy)
Name: kannan ganesan

I have booked ticked for travel from frankfurt to chennai on 15/2/19, original schedule time at frankfurt is 15.45 for ai 124, the said flight got rescheduled at 16.45 and again at 17.05, i have to catch the connection flight at mumbai to chennai @ 5.55 a. M (Ai 570), the said flight also rescheduled at 7.10 a. M, due to late arrival...

I have traveled from mumbai to singapore on 22nd january 2019, and returned on 27th january 2019. I have lost my boarding pass. I need duplicate boarding pass. My details are following

Name - bipeen narayan desai
Ticket number:[protected]
Booking id: bom00bzg5gn
Date of journey - 22 jan 2019, 23:50
Flight - ai 342

Return journey: 27 jan 2019 19:45
Flight - ai 343
...

I had booked a to and fro ticket to delhi for journey on 13.02.2019 for an urgent assignment. The details of the onward flight is as under
Flight no. Ai 809
Ticket no.[protected]
Pnr no. Ytc28
I reached the airport at 9 a. M. For the flight departing at 10.00 a. M. I tried to print my boarding pass from the machine installed, but could not. I asked the attendant to help. He tried twice but couldn’t print the...

Complaint - I am extremely dissatisfied and disappointed customer. I cancelled my original flight of 10 feb from Delhi - London. I spoke to customer services on 9 feb between 5 - 7 pm and rebooked my same flight for 6 March same time. The agent confirmed the booking and advised that I can pay the money difference by 13 feb. (Peanalty £125 + fair difference £6). But when rang on 13 to make that payment I was told nothing was reserved and...

Dear sir,
I have lost my boarding pass and now for claiming of lta in my company i have urgent requirement of duplicate copy of boarding pass (Pdf), so please send me its duplicate copy on my mail id. ([protected]@yahoo.co.in).
My journey details are -
Pankaj kumar srivastava
Booking reference no. (Pnr) - h78yf
Web reference - aibe34119674
Issuing airline - air india limited
Issued date - sun,...

I took air india flight # ai102 on feb 11th at 2:20 from jfk airport. I have a medical problem with my balance and speech. There were 3 men in the flight who were drunk. Two of them were sitting next to me. They made fun of me and told me that i am abnormal. They were throwing the food and were not let me have my food. They troubled me so much and they were misbehaving with other women that the pilot had to come and warn them. They were already...

Flying from sydney to dharamshala
Pnr: ymr1g
19th april-28th june (3 people including infant)

I recently booked flight tickets via air india, when i called the service line to book seats because i am traveling with an infant one would presume that you will definitely be provided with bassinet seats. You cannot expect the parents to fly from sydney to delhi 13 hours, without a bassinet seat.

I was...

I had also received today a call from one Mr. Ankit

A/c number [protected]
In favour of Air India Limited
Ifsc BKDN0721191

While the person told that he was the HR and asked me to pay a fee of Rs 8500 which will be reimbursed.

Please look into this

Message received is

AIR INDIA
Dear candidate
You Are Selected For An Interview.
For...

Hello,

I am anand safi, 28 years old indian who probably made the biggest mistake of his traveler life - flying air india for international travel.

I want to invite you on a journey o[censored]ntrained staff, a test of patience and a misery caused over and over by none other than our national carrier air india - the one whose pledge of excellence and treating passengers to a maharajah experience is supposedly marketed.br...

Dear sir,
I had cancelled an ltc ticket on 25 dec 2018 and a mail was sent to e-commerce of air india on 26 dec 2108; but the refund is not yet credited to my account even after the lapse of more than a month.
Initially i tried to cancel the ticket on line through the official website of air india. But the site was showing a cancellation charge of rs.5000/- whereas the ticket was an ltc ticket where cancellation charges was...

Sir... I have lots of expectations from your flight and staff i thought may be these people are very professional and well trained... Yesterday night i had a flight from new delhi to mexico city and stay was in germany frankfurt airport around 6 hour on terminal 1 and but next flight is also german airlines lufthansa from same airport terminal 1... And i asked to the lufthansa people on phone on the mention customer care no... They said you...

Sir, i had booked a flight ticket from srinagar to delhi and from delhi to thiruvananthapuram vide pnr no. Y7jgq for 16 jan 19. Due to bad weather the flight was cancelled and i approached the booking counter for refund. After all the formalities, staff at the srinagar airport informed me that the amount will be credited into my account within two to three working days, but the amount has not been credited into my account till date. To my...