Air India Complaints & Reviews

I randhir sahay along with vandana sahay, harish sahay & srishti sahay were booked in flight ai103 from delhi to iad on 23 june 2019 and on return flight ai104 on 5th july from iad to del vide booking reference number vk8rb4. During my journey i have faced several problems and i would like air india to compensate for the same. The details are as under:

(1) ai103 departed on 23rd june, 2019 and reached at iad without my bags. I was in usa to attend an engagement ceremony in usa and so i had to make urgent purchase of clothes and shoes. At the airport, i met mr kohli and mr jacob regarding loss of baggage. They told that we will be paid 75 dollar each for non-arrival of bags. However the same was not given. I also wrote several mails to mr. Jackob and mr. Kholi but no response was given by air india. Our luggage’s was delivered on 26th june, 2019. We had to purchase essential items and clothes costing $ 852.40. The same should be refunded.

(2) our return flight was scheduled at 5.20 p. M. On 5th july, 2019 from iad but it left at 9.30 p. M. For which no prior information was given to us. I purchased three bottle liquor and chocolate from the duty free shop at dulles assuming that it is a direct flight but our flight was diverted to birmingham. Initially it was told that only crew members will change at birmingham but on landing at dulles we were asked to de-board and go through fresh security check. During security check, the liquor was confiscated by security people at birmingham. The value of confiscated liquor was $172. So air india should compensate me for the loss.

(3) i had booked for direct flight from iad to del and had paid higher ticket cost but our plane was landed at birmingham for more than four hours, so i did not get the benefit for the price that i have paid so the difference of fair for direct flight and one stop flight for four people should be refunded.
(4) mr jacob and mr kohli are posted in washington to take care of work of air india. But they offered no help. They did not even bother to reply to my mails. The phone number given was also not replied to. A formal complaint may be lodged against them.
(5) i have written several mails to air india but have got no response from them.
An early reply will be highly appreciated.
Thank you,
Randhir sahay
[protected]@hotmail.com

Myself and daughter had planned to visit my husband who's in the Army posted in Srinagar from 11th Aug to 18th Aug.Due to the disturbed situation and no movement orders in Kashmir, we need to cancel our entire travel itinerary which includes travelling from Pune to Srinagar and back. Indigo and Spice jet has provided full cancellation refund from Pune to Srinagar which was scheduled on 11th August. Air India is claiming to give full waiver to only those booked till 15th August. This is leading to much inconvenience as the complete travel itinerary was scheduled and booked a month prior on 19th July and it is quite logical that if we are not able to travel to Srinagar then how are we going to travel back from there.Request to look into this matter and consider full cancellation waiver to those who had booked their tickets in advance without any cut-off dates. Our travel itinerary from Srinagar to Delhi is as follows-
Flight AI 826
PNR - EWUKOU
For Amarjit Nagyal and Shagun Nagyal
Dated 18th August
Srinagar to Delhi
12:25 hrs
Kindly acknowledge and revert asap. Thanks

My name is madhan kumar i had received a message from aero assistance mechanical engineering [protected]@jobsupdates. Quikr.com named bhartandu namwal mentioning that my job application has been selected in air india for domestic airport, for joining send passport size photo, id proof, educational certificates and updated resume on whatsapp number +91 [protected]. When i chatted to this number he replied me my job post is aero engineer at chennai airport (Chennai) and my joining date is january 4 of 2019. There was no interview, direct joining only. Then airindia application fee @₹380pay till today by online[google tez] then he told me evening the offer letter copy get in email and original received 2-3 working days in my home address. The reporting date is[6 augest].
Then he told me pay (₹380) and sent receipts or screenshots for online transactions. He mentioned it’s not a consultancy, he is working in air india. For proof he sent his id card. So believed him then sent ₹380via google tez. After that i asked him for my offer letter. Then his mind is changed again he asked me training fee needed for offer letter and amount is ₹5510. That time i recognised he is fraud. So what i will do?? Am i lost my ₹5510.? How can i return back this amount?
His address and phone number given below
Mr. Bhartendu namwal cabin no.8, 2nd floor airindia head office, airindia building marine drive, nariman port mumbai 40021
Mobile no. [protected]
I have attached his id card picture which he sent me as a proof that he is genuine. And also attached paytm screenshot of ₹5510.
Please take care of this
Regards
Sent by
Ashish yadav, executive, air india limited. Cabin no. 8, 2nd floor air india head office, air india building, marine drive, nariman point mumbai 400023
Email id -
[protected]@gmail.com
Chennai

Complaints against airindia jobs
Complaints against airindia jobs
Complaints against airindia jobs
Complaints against airindia jobs

We were a group of 34 people who had booked seats for air india flight ai 264 from trivandrum to delhi last night. But 6 members of the group were not allowed to board due to lack of seats. This is a case of mere negligence from the airlines officials. They are still stuck in trivandrum. Please provide them with a connecting flight from trivandrum to delhi and delhi to amritsar and all the required facilities according to car sec 3, sec m, part iv.
Please reply as soon as possible.

My mother travelled from bengaluru to lucknow via delhi on august 8 2019 (Ai 501). For some reason, she had to re-checkin her luggage at delhi. The staff at delhi airport has not sent it over to lucknow, and this was confirmed by the manager as well at lucknow. She was told that the luggage would reach our address today, when another flight from delhi arrives today (August 9 2019). However, there has been no imitation on the same, neither are any air india numbers reachable. Please help.

Dear sir/ma'am, i had booked three tickets on flight ai 506 from delhi to bangalore which was scheduled for departure at 0945 hrs on 25 july 2019 from delhi and later due to the delay of the flight by 3 hours which was rescheduled for 1315hrs i missed my connecting flight go air from bangalore to goa at 1545hrs for which i incurred a loss of rs 9000.00 to cancel the existing flight and book another flight to goa by indigo airlines
I am therefore requesting for a suitable compensation for the delay by air india because of which i had to undergo a lot of trouble and last moment bookings which has caused me a total loss of 12000 approximately for no mistake of mine
Requesting you for an early action at your end.
Tickets for reference are attached below

I am dy comdt. Atendra singh from crpf armed forces., i need a non availability of seat certificate 08/08/2019 air india flight from raipur to delhi. My official work is on same day so i booked in private airlines. As i need to claim my tickets my office staff is asking for the certificate from airindia. I checked with airindia offices in raipur airport, they are not responding properly. Now i don't know where to ask and which office i need to contact.
Please provide me via mail i'd [protected]@gmail.com
[protected]

I have booked a indigo flight from indore to shrinagar for 9.8.2019 and return flight frrom shrinagar to indore by air india on[protected].
Due to circumstances in jammu and kasmir i cancelled my journey. So indigo refunded me full fare. But air india is refusing to refund full amount.
My daughter also booked tickets for same date and destination by indigo airline and on cancellation she got full refund.
Please do needful in the matter arrange full refund

Mohith sharma was cheating me he take a amount for air india company entry fees pay after joining letter comes wit ur home but its not delivered. He gives another number on ur courier comes on this no but this no person telling give me parcel charges and after i will deliver this parcel.. Mohith sharma taking a money from me 1250rs now cheating this type of beggers... Plss help me for refound my amount im poor person

I was travel from Riyadh to Delhi on Saturday, once reach Delhi they said your luggage us delayed now your luggage will be come in next flight. But from Saturday to till now there is no information from air India and even whenever I call to luggage helpdesk. All the time no information we have, and. I from email 4 time to customer care but no reply.

Respected sir
I am c s sri vinothine chelliah. As per aadhar card my name is sri vinothine chelliah but in payslip they mentioned my name like c s sri vinothine n chelliah. So i am not able to activate my uan no. So kindly help me in this problem. I went today thambaram pf office. But they can't solve my problem. So you people kindly help me out from this problem...

Dear sir,
I am many time email at your email site call. [protected]@airindia.in & call. [protected]@airindia.in fir my three time gst invoice travelling bill but not respond and not reply till date.
My booking -14 june-eticket[protected], 12 july-eticket[protected], 17 july-eticket[protected].
So plz provide me gst invoice as soon as earliest.
Jile singh
[protected]@gmail.com
[protected]...

I have come 1 hr before for my domestic flight in hyd airport but air india boarding person told me that they closed the boarding and he cannot open for me but as per the rules he cannot reject like that and he was not at all listening to what i am saying. He was talking with one lady continuously.
Some how i rescheduled it by paying extra money and my flight is at 6:10 am next day and it has been delayed to 12:30 pm, no one has informed me and i was sitting in the airport from 4:00 am.
See how these stupid poeple are wasting poeple's time and money. This is the worst airline till now and poeple working there are also useless. They don't listen what passengers are saying also.

On 24 jun 19 i had booked flight hubli to shirdi of dt 27 jul 19 on 27 at 11.05am i had recd call air india flght cancelled i, was about to 15 minutes to airport i had booked hotel and i half faimily came from karwar and return tickets booked more than 10000 expenditure is loss for me booked from mayur world travel belgaum karnataka ticket no[protected] to 119 five tickets till today no refund i am in need money pls refund my money else pay my loss and refund iney

Dear sir,
I am many time email at your email site call. [protected]@airindia.in & call. [protected]@airindia.in fir my three time gst invoice travelling bill but not respond and not reply till date.
My booking -14 june-eticket[protected], 12 july-eticket[protected], 17 july-eticket[protected].
So plz provide me gst invoice as soon as earliest.
Jile singh
[protected]@gmail.com
[protected]

My booking was from jammu to ahmedabad in AIR INDIA on 19th of july, 2019. I had a booking from jammu at 12:30 pm on 19th july 2019 which was informed later on that it is delayed from 12:30 to 13:30.But we took the flight after 5 pm and reached Delhi at 6:30pm there we were troubled to take the luggage and again went through the checking process to get the boarding pass of different plane and was asked to reach the gate no.11 as soon as possible because boarding started. Not being physically fit my mother however managed to reached their but there we came to know that boarding is not started yet. As we were suppose to take the flight at 4:40pm flight no. AI 10 which was changed to AI 013 was boarded after 8:05pm and thereby I reached ahmedabad at 10:15pm which made my train to be missed with a confirm reservation status.
My train was from ahmedabad junction to veraval junction at 10:10pm . But due to delay of your plane we missed it and when I with my family went to ahmedabad junction and shared this situation to the station master, he said that he is not liable for the flight but if it would of train condition then he would help out in any possible way.There was no train as well as no seat availability and the whole night we did not slept and then we were asked to get into the train the next day i.e, 20th july, 2019 early morning as asked by the station master and later on train T.T asked to get the normal train ticket uptill journey station and was also asked to pay the ticket charge with that of a fine.I was not aware of it then at a certain station when the train has normal stoppage there I stood to get the normal journey ticket till journey station.
I would thereby ask you to refund the money and do the needful.
Attaching the documents of boarding ticket from jammu as well as from Delhi and train ticket which has a confirmed status and the ticket asked to take with that of fine. And the flight information with time and number as mentioned in the booking tickets.

Mobile number is [protected]. Air India Flight AI 645 for August 10, 2019 got cancelled. Need alternate flight arrangements from air India.
Its urgent and no complaint even being registered by Air India...Mobile number is [protected]. Air India Flight AI 645 for August 10, 2019 got cancelled. Need alternate flight arrangements from air India.

Dear sir,
I am many time email at your email site call. [protected]@airindia.in & call. [protected]@airindia.in fir my three time gst invoice travelling bill but not respond and not reply to date.
My booking -14 june-eticket[protected], 12 july-eticket[protected], 17 july-eticket[protected].
So plz provide me gst invoice as soon as earliest.
Jile singh
[protected]@gmail.com
[protected]...

I had booked air india flight ai-471 for aug 15, 2019 with pnr number jrh3q, but the same has been cancelled from their side. I asked the airline to initiate my refund amount. The customer care person confirmed that flight is indeed cancelled and that he is initiating the refund from his side and further asked me to drop a mail to [protected]@airinida.in for full amount to be refunded. I dropped the mail several times. The cc person even asked me rate him for his service which i rated nicely in the hope that the money would now be refunded.

Now as i am trying to call the customer care, either the number is not reachable or they are putting me on hold indefinitely. I am trying daily to call them but in vain. I sent several reminder emails to [protected]@airinida.in but have not got any reply.

I am hugely disappointed with air india. I would not stop complaining about them, whatsoever it takes. The flight has been cancelled from their side and by not replying at all or refunding my money, they have shown that they are not willing to hear or help in anyway. I even read a lot of complaints about them recently. Which airlines treats its customers this way?

Anuradha malhotra

I have just copied and pasted the email i sent them. Heights of being incompetent is that, they did not even reply to that. The e-mail goes as under -

Dear incompetent airline of india,
I write this mail to you after a lot of deliberation and wasted time. Time which i could have spent with my family, time which is so dear to me as i work in the indian armed forces. Time, which is called money these days.
br...