Air India Complaints & Reviews

I traveled by air india flight ai-801 delhi to bengaluru on 25/09/2019.
Meals was served partly in restricted plastic dona and plastic cutlery was used.
Ai being government enterprise, do not follow the rules and no fines imposed for breaking rules of government is death of democracy and breaking the rules by the framers of rules.
Surprisingly, the host came and apologized saying that they could not arrange the alternate...

I have called multiple times to the air india helpline number. To my surprise, they are not ready to pick call even once. All they are saying is we have a very long call list and your waiting time is 10 minutes. I have waited more than that, still no one is responding. And then this helpline number is not even toll-free. They are charging us and still not answering call after a long wait.

I have booked my flight from delhi...

I israiel tagaram and i booked a ticket at airindia website myself and i finished payment successfully then money also has been deducted from my account 26, 811 indian rupees but ticket not generated and also no confirmation ticket latter then i checked myself it’s canceled due to time limit then immediately i have contacted with airindia office by mail and no response then i contact with mobile at local office then they told me it would...

I travelled by air india, delhi, to melbourne on the 16th of aug. 2019 flight ai 0308.

I was at the security counter when i was asked to take all the metal out of my bag for checking and so i did. I had bought a number of metal bangles for my grandchildren without realizing the loss they were going to cause me in the long run.

Along with the bangles, i had a little bit of gold jewelry which i had in 3 jewelers...

I am unsatisfied with the baggage handling situation of air india. I arrived in kathmandu 2 days ago, on 21 september, at 9.30 am. One of my bags had arrived - the bag with my art materials in. The bag with all my clothes, shoes, toiletries, medicine, mosquito repellent, sleeping bag etc did not arrive with me, because there was a power bank inside which had to be removed at delhi airport. "it will be on the next flight", they told me at...

I took flight ai 0114 from birmingham to delhi on 18th september 2019 night. My seat no. Was 12 e.
One check-in staff member, named sammy, with bald head, was seen misbehaving with so many passengers and was quarrelling over triffles. He even was passing racial comments, which is criminal offence.
My case of check in was with his neighbouring counter, which had a nice person on duty. I had 2 kg over-weight in my hand bag, so...

At the check-in counter, bangalore airport, while obtaining boarding pass for ai 802 to, which was already rescheduled from 11pm (21/09/2019) to 12:30am (00:30 hrs on 22/09/2019), i was permitted to take 2 hand baggages, despite bringing it to the notice of staff issuing the boarding pass, when asked.
However, at the boarding gate number 1, i was forcefully stopped by the deputed airindia staff saying that i’m carrying excess handbags...

I purchase a ticket from bangkok to delhi onwards to mumbai and return to bangkok from mumbai. When i arrive in delhi an error from immigration made my visa invalid and despite the fact that a new visa was issued the next day i was sent back to bkk/thailand. I was told by india taff that i should come back in the evening and a would get a seat back to delhi. When i arrive next day then i was told that i had to buy a new ticket to delhi, i...

Yesterday, i have booked a non stop flight ticket online from airindia website as a guest user for 24 oct 2019 from mumbai to delhi.
But after final payment also, i have not received my e-ticket yet on mentioned email provided while booking.

I am fedup of trying to reach customer care support many times, but it is busy all the time. And not also any response get from email yet.

Why the emails and contact...

I had to board ai flight on 21 09 19. I was traveling to bangalore via delhi. My pnr was jje8e. I reached chandigarh airport before time at 05 00 hrs. Before departure of flight.. Ai 444, there was no air india staff at airport to facilitate passenger. Suddenly 45 min before, i was intimated by one air india staff that my flight has been merged with flight ai 464 which was to depart at 1240 hrs. My question to air india airlines is why i...

At the time of boarding pass enquiring you staff saying boarding gate closed as my flight time 11:15 from mumbai to jaipur at i reached at bording window 10:35. I request your staff again and again to provide boarding pass or adjust my ticket for next flight. He denied and not give any suggestions. I am very dissatisfied your service and never book flight in future and feedback given our company to never provide air india ticket to any employees....

I had booked flight ticket to Singapore from Delhi & back, Booking Reference No. is JG6K7. I have availed onward journey & is trying to cancel the return journey. But I am unable to do so because I am not allowed to cancel online. I tried many times to contact AI Customer Care No. [protected]. After spending many hours, I could get AI person to listen to my problem of cancellation. Finally he told me that the concerned Deptt. personnel are...

Sir i have done a transaction for LTC flight ticket from Bangalore to Kolkata and back on AIR INDIA website via with passenger name ABHRAJIT RAY for the date 3RD OCT -10TH OCT 2019. The ticket price money 38288 has been deducted from my SBI bank and transaction is completed but ticket is not get confirmed and no pnr is generated.

My upi transaction id and Google transaction id have been attached in the screenshot.
br...

An air india flight no. Ai 130 from lhr to bom on 15/09/2019 was scheduled at 1.15pm, then changed at the time of web checking at 3.55 pm, again changed to 2.30pm!!! More harraement as below.
There was total chaos at airindia counter at heathrow airport.. No proper guidance was available till 5.00 pm... Reason for cancellation of flight was given "rain in mumbai"!! And flight has not come from india!!! Ridiculous!!! Upon inquiry found...

Had an important conference in delhi for which heavy amount was paid, to attend on 15/09/2019 scheduled between 9:00am -3:00pm. I booked ai flight 2964 scheduled to fly at 6:55am. The flight was delayed so we requested the staff to accommodate us in anotherai flight 436 which was ready to take off and had seats available, so that we can attend it on time. The staff did not support us at all and was very rude. We faced mental harassment and...

We had booked ticket to fly from kolhapur to hyderabad vide ticket no.[protected] for flight no. Ai 9876 dated 14.09.2019 for departure time at 15:15 and in this regard we had reached at the airport in time but we were refuged for boarding and flight was taken off before 14 minutes i. E. At 15:01 hrs. Due to which my daughter missed her exam at hyderabad.

So you are requested; kindly arrange to return our fare at the earliest.br...

I made an air india booking on 26th of august 2019 from sharjah via air india website. During my booking first time payment has been deducted from my hsbc card but ticket not generated and i got also deduction massage from bank. Afterwards i have tried 2nd time and it was successful with pnr y0twy.
Now bank is included both the payment of aed 5805 twice into my current statement as air india claimed both the payments. So bank can...

I booked The following :
Mumbai- Kolkata - 16 Sep 0605 flight
Kolkata - Guwahati - 16 Sep 1730 flight

The amount of Rs 17179.00 was paid via UPI Bhim, i havent got the confirmation email or message for the bookings yet.
The Payment snapshot is enclosed herewith.
Please resolve it asap.

Regards
Swapnil Singha
[protected]...

I got an email from hr_air. [protected]@aircraftmail.com to contact [protected] regarding job opening in air india for bengaluru airport ticketing staff, without interview got selected and pay registration fee rs. 380 and i'll receive a letter from the following address:
Ashish yadav, executive, air india limited. Cabin no. 8, 2nd floor air india head office, air india building, marine drive, nariman point mumbai 40002...

This is with reference to the e ticket for my travel. As per the instructions mentioned in the 'important information' section, i had called the air india to confirm the e-visa verification that would be needed.

They said they do not require any such thing for boarding the flight. However, they asked me to confirm it once with the consulate or the flight agency involved in the booking process.

Request your validation...