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Air India Complaints & Reviews

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Last updated Feb 26, 2024
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Air India reviews & complaints page 94

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K
ksmani
from Gobichettipalayam, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund payment not received for cancelled air e-ticket

Address:AIR INDIA BOOKING OFFICE, Coimbatore Ph: 0422-2399833, 638401

Sir

I have booked my flight ticket using my sbi credit card to las vegas usa on[protected] through air india booking office coimbatore for the departure date[protected] from coimbatore air port. Since i could not visa before[protected] i have cancelled my ticket on[protected] from the coimbatore air india booking office. My e-ticket number is[protected].
Rloc: ai y1mnz/1g v37b24
Web reference: nsibe48685903br...
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Sharing my experience about my recent travel from newyork jfk airport to delhi airport through air india flight. It was a long flight (15 hrs journey) and flight was overbooked as i got to know from their representative when i have asked for the up-gradation from economy to premium economy class.

Air india has given me a seat which was too uncomfortable. The seat was not getting reclined and i have to sit straight in upright...
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Address:Paschim Vihar, 242, Milansar Apartments, New Delhi, Delhi, 110063

Dear air india team,

I puneet kwatra had lost my new brown wallet on the air india flight ai916 on my return flight from dubai started 22:00 dubai local time on 22nd june 2019 and reached delhi at 03:00 am delhi local time on 23rd june 2019. The purse is brown in color and had various debit and credit cards as well as priority pass cards in the name of myself puneet kwatra and my wife dhara kwatra and approx. 4000 dehrams....
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K
kollirao
from Mumbai, Maharashtra
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delay in flight take off and no staff at counter

Address:Mumbai City, Maharashtra

AI 330 scheduled to keave for Bangkok at 0150 hrs on 22nd June 19 rescheduled for 0230 hrs. Even at 0230 hrs there us no AI staff at the gate / counter 76 and 77 to lets know whats happening. No announcement and no body. Somevody briefly appeared and vanished saying that there is ground power problem. The least passengers expect is communication but as the general perception, AI specizes in 'no communication'. What a pity!...
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T
Techno trade
from Mumbai, Maharashtra
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issue non seat availability certificate

Address:shq srinagar itbp, Srinagar, Jammu and Kashmir

I am head constable telecom sunil kumar from paramilitary force ITBP SHQ SRINAGAR., i need a certificate that prove no SEAT AVAILABLE IN ANY FLIGHT from SRINAGAR to JAMMU on JUNE 22nd 2019. As i need to claim my tickets my office staff is asking for the certificate from airindia. I checked with airindia offices in SRINAGAR airport and JAMMU airport they are not responding properly. Now i don't know where to ask and which office i need to...
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K
Kausiki Datta
from Mumbai, Maharashtra
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baggage detention without any feedback

Address:Kolkata, West Bengal, 700068

I had traveled in AI flight from Mumbai to Calcutta on June 14. I was an international passenger flying from Newark to Mumbai by United and Mumbai to Calcutta in Air India flight.

My checked in baggage arrived in Mumbai without any problem, but did not arrive in Kolkata, and now this is June 19th, 6 days since I reached, but I have not received my baggage.

I had contacted AI staff in Kolkata who stated me that...
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N
nbk@5116
from Hyderabad, Telangana
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regarding recruitment

Respected Sir / Madam

My self Kalagara Naga Brahmam. i have received an email from quicker on 27-May-2019 i.e., Congratulations you are selected in Air India for joining process send your resume on what's app-[protected]. Based on the mail i sent my resume to the above mentioned number through what's app on 28-May-2019.

On 31-May-2019 i have received an reply what's app message i.e., "Post : Engineer, Salary-35500...
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K
Kartik4422@
from Jammu, Jammu and Kashmir
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flight delay

Address:Mumbai City, Maharashtra

It has been 2 times my flights have been rescheduled in 5 days and no good alternatives is given to me. Last flight update is done done just 15 hrs prior my departure. This is not acceptable as i had to change my plans and bookings multiple times. Now i am reaching mumbai around 9.30 in the night with no place to go at that time. I would like a compensation for my troubles and a night accommodation at the airport lodge on 18th night. Please...
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HI,
In regards to our recent traveling in Air India flight on 30/05/19, traveling booked for AI 130 London through Mumbai and connection flight AI054 Mumbai to Kochi, our first flight was delayed and only started at 21.30 hrs from London and the connection flight missed, next flight we got was AI681, we suppose to reach Kochi at 07.40 in the morning but our flight only reached at 21.20 hrs.

Please see the attached evidence...
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R
Ram Chandra Ray
from Imphal, Manipur
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non availability certificate

Dear sir/ madam
1. I colonel A S Bajpai serving in armed forces. Sir/madam, i have tried to book air india ticket from air india website and also from the offices from Imphal and Delhi airport for journey on 19 Jun 2019 from Imphal to Delhi. There is no direct flight from Imphal to Delhi on 19 Jun 2019 so i will be traveling in air asia flight on
19 Jun 2019.
2. Hence, for Leave travel reimbursement i will be requiring...
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U
Umar bhai
from Hyderabad, Telangana
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complaint about air india job

Address:Marine Drive, Nariman point Mumbai., Mumbai City, Maharashtra

Good Evening Sir,
I am Abdul Umar. Already at the month of February I complained about the same issue, i.e., HR Bharatendu Namwal didn't give me job, As I lost my 25, 080rupees Asking Some application fees, duration fees etc. Till now It's over 4months, I didn't get job from him. Saying that 24th may vacancies open joining date may 1st week, now saying Vacancies Open in 21 june and joining letter Send to your home address. Repeating...
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P
Prem Sagar Maurya
from Noida, Uttar Pradesh
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lack of knowledge of counter staff and harassment

Address:Chaukaghat Varanasi, Varanasi, Uttar Pradesh

R / sir
Today I have fly by Air India flight to DEL-VNS my PNR no is Z44NC tody time was 09;10 am I m carrying toy which was plastic toy gun and there is no battery and I have informed counter staff the counter staff deny it is not allowed in any where if it is check-in or if it is as hand bag I told him to l giving in check in baggage he strictly deny for that I told him to my child is with me and they have contacted with sentiment...
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Address:New Delhi, Delhi, 110075

Hi Team,

My brother booked flight for himself and for his family from London to Delhi (travel date -4th may) and Delhi to London (travel date - 27th may).
Due to personal reasons, he couldn't travel on 4th May.
And booked another ticket and travelled on 10th May instead.

Complaint :
When he arrived on 27th may, he was told by air line staff that his returning ticket is automatically cancelled...
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S
Suresh Burly
from Bengaluru, Karnataka
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complaint about sudden cancellation of ai 728 flight from gau to blr

Respected Sir,
We had booked flight from Gauhati to Bengaluru (GAU-BLR) on 14th JUNE 2019 AT 17.40. This being a return journey ticket after visiting North East Region. We were 4 passengers Myself, wife, son and daughter.
We were on tour we flown to Gauhati from Bangalore on 9th June 2019 in GoIndigo.

Due to sudden cancellation of AI 728 flight which was informed over SMS on 13.6.2019 at 3.00 p.m. and a message...
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P
Pankajg19741974
from Delhi, Delhi
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delay in baggage with no updates

My parents have travelled from DEL-IAD on 12th June via flight AI103 (PNR Reference JGVMF)
To their misery the flight was delayed and diverted to Bombay. The flight was further delayed by 4 hours and to add to the problem all the luggage from the flight was unloaded and the flight was sent to IAD without luggage for all the passengers.

At IAD airport the form was filled and till date (15th June) there is no status...
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G
gauri77
from Mumbai, Maharashtra
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claim losses

We had booked flight no.663 for Goa from Mumbai..PNR no. 7S6XNM
After arriving at the airport they said the flight is overbooked and we had to wait for 4 hours for the next flight..Oue entire plan got cancelled...We reached Goa by 6:00 pm, while we were supposed to reach by 3 pm..We had an important meeting which obviously got cancelled due to your stupid overbooking
I don’t understand why the hell do you take overbooking??...
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S
Sakthi Ganesan
from Hyderabad, Telangana
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I am complaining about mental stress and loss of money because of flight delay

Address:Hyderabad, Andhra Pradesh

Actually I booked AI 126 from Delhi to Hyderabad for 14.6.19. It was about to start at 1715hrs. from Delhi. But they announced at 1700 hrs that it will start at 1730 hrs. But finally started at 1815 and landed at hyderabad at 2050 hrs. Baggage received at 2130hrs. Because of this I was not able to board the bus from hyderabad to chennai scheduled at 2115 hrs. But I have to be there at Chennai on 15.6.19. I am a central govt. Officer. For...
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S
Sanjeev Kumar Ghai
from Delhi, Delhi
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international connection missed due to delay in air india flight

Address:Kanpur, Uttar Pradesh, 208016

I have a flight from lucknow to delhi by air india which is scheduled to depart at AI 812 @20:15 on 12/06/19. But actually it departs @2:30 on 13/06/19. I missed my international connection to Madrid which is scheduled at 1:25 on 13/06/19. I have to change the date now and it cost me Rs 18276 and other hotel expenses with mental illness. I need the compensation from the airline....
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U
Umar bhai
from Hyderabad, Telangana
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complaint about air india job

Good Evening Sir,
Last February I have complained about this issue is i.e, Mr.Bhartendu namwal didn't replying any detail about job and going on postponing from the past 4months, saying that this month elections this month Conform job this month Joining letter Send to Home address ok like these he is saying, upto now I didn't get any job from Air India, I have got Paid 25, 080rupees Sir, Did I lost my money? How can I get...
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A
Amandeep Singh Mokha
from Vasai-Virar, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of full amount

My booking Id was EMT58551134 & Ticket no. was [protected]/375 of Air India dated 29 May 2019.

Flight departure time was at 09:00 AM, actual departed on 09:12 AM.

My wife reached to Airport before 08:30 AM. I know she was little bit late,

But my wife reached the counter, passenger on same Flight standing before my wife and got Boarding Pass in the presence of my wife and they have put their luggage...
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