Claimed

Air India Complaints & Reviews

1
Last updated Apr 19, 2024
Complaints 3151
Resolved
294
Unresolved
2857
Quick Links
Statistics
Share
Contacts

File a complaint to Air India

Having problems with Air India?

File a complaint and get it resolved by Air India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Air India
Customer Service Contacts

Air India Phone Numbers

Toll free
1800 180 1407
205
158
1800 223 7776
25
30
1800 625 6424
15
20
Phone
+91 11 2462 4075
54
44
+91 22 2581 8515
13
18
+91 11 2462 4074
10
11

View more phone numbers

Mobile
+91 84 4304 4488
70
66
+91 85 8396 8001
12
18
+91 84 4304 4499
11
17

Air India Website

Air India Head Office Address

Marine Drive, Nariman Point
Mumbai
Mumbai City District
Maharashtra
India
400021

Air India reviews & complaints page 91

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
Dsouza1982
from Kolkata, West Bengal
Report
Copy

monetary loss due to delayed flight

Address:Delhi, 560047

Dear sir/ma'am, i had booked three tickets on flight ai 506 from delhi to bangalore which was scheduled for departure at 0945 hrs on 25 july 2019 from delhi and later due to the delay of the flight by 3 hours which was rescheduled for 1315hrs i missed my connecting flight go air from bangalore to goa at 1545hrs for which i incurred a loss of rs 9000.00 to cancel the existing flight and book another flight to goa by indigo airlines
I...
+6 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
atendra8073
from Mumbai, Maharashtra
Report
Copy

regarding non issuing non availability of seat certificate

Address:Konda Gaon, Chikalputti, Bastar, Chhattisgarh, 494226

I am dy comdt. Atendra singh from crpf armed forces., i need a non availability of seat certificate 08/08/2019 air india flight from raipur to delhi. My official work is on same day so i booked in private airlines. As i need to claim my tickets my office staff is asking for the certificate from airindia. I checked with airindia offices in raipur airport, they are not responding properly. Now i don't know where to ask and which office i need...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
RP Patidar
from Mumbai, Maharashtra
Report
Copy

cancellation of ticket

Address:289, Near Saraswati Vidhya Mandir School, KATJU NAGAR, RATLAM, Ratlam, Madhya Pradesh, 457001

I have booked a indigo flight from indore to shrinagar for 9.8.2019 and return flight frrom shrinagar to indore by air india on[protected].
Due to circumstances in jammu and kasmir i cancelled my journey. So indigo refunded me full fare. But air india is refusing to refund full amount.
My daughter also booked tickets for same date and destination by indigo airline and on cancellation she got full refund.
Please do needful...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Red Sunset
from Mumbai, Maharashtra
Report
Copy

air india job fraud

Mohith sharma was cheating me he take a amount for air india company entry fees pay after joining letter comes wit ur home but its not delivered. He gives another number on ur courier comes on this no but this no person telling give me parcel charges and after i will deliver this parcel.. Mohith sharma taking a money from me 1250rs now cheating this type of beggers... Plss help me for refound my amount im poor person...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kapil Vaid90
from New Delhi, Delhi
Report
Copy

baggage delay in international travel

Address:L46 3rd floor street no 17 new mahavir nagar, New Delhi, Delhi, 110018

I was travel from Riyadh to Delhi on Saturday, once reach Delhi they said your luggage us delayed now your luggage will be come in next flight. But from Saturday to till now there is no information from air India and even whenever I call to luggage helpdesk. All the time no information we have, and. I from email 4 time to customer care but no reply....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sri vinothine
from Chennai, Tamil Nadu
Report
Copy

name mismatch

Respected sir
I am c s sri vinothine chelliah. As per aadhar card my name is sri vinothine chelliah but in payslip they mentioned my name like c s sri vinothine n chelliah. So i am not able to activate my uan no. So kindly help me in this problem. I went today thambaram pf office. But they can't solve my problem. So you people kindly help me out from this problem...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jile singh Dabla
from Mumbai, Maharashtra
Report
Copy

gst invoice my existing trip

Dear sir,
I am many time email at your email site call. [protected]@airindia.in & call. [protected]@airindia.in fir my three time gst invoice travelling bill but not respond and not reply till date.
My booking -14 june-eticket[protected], 12 july-eticket[protected], 17 july-eticket[protected].
So plz provide me gst invoice as soon as earliest.
Jile singh
[protected]@gmail.com
[protected]......
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gayathree Ravada
from Mumbai, Maharashtra
Report
Copy

boarding pass issue

I have come 1 hr before for my domestic flight in hyd airport but air india boarding person told me that they closed the boarding and he cannot open for me but as per the rules he cannot reject like that and he was not at all listening to what i am saying. He was talking with one lady continuously.
Some how i rescheduled it by paying extra money and my flight is at 6:10 am next day and it has been delayed to 12:30 pm, no one has informed...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
veena raikar
from Mumbai, Maharashtra
Report
Copy

cancelled flight refund of 27 jul 19 not recd

Address:Belgaum, Belgaum, Karnataka

On 24 jun 19 i had booked flight hubli to shirdi of dt 27 jul 19 on 27 at 11.05am i had recd call air india flght cancelled i, was about to 15 minutes to airport i had booked hotel and i half faimily came from karwar and return tickets booked more than 10000 expenditure is loss for me booked from mayur world travel belgaum karnataka ticket no[protected] to 119 five tickets till today no refund i am in need money pls refund my money else...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jile singh Dabla
from Mumbai, Maharashtra
Report
Copy

gst invoice my existing trip

Dear sir,
I am many time email at your email site call. [protected]@airindia.in & call. [protected]@airindia.in fir my three time gst invoice travelling bill but not respond and not reply till date.
My booking -14 june-eticket[protected], 12 july-eticket[protected], 17 july-eticket[protected].
So plz provide me gst invoice as soon as earliest.
Jile singh
[protected]@gmail.com
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:48/9/B RABINDRA SARANI, NEAR COOPERATIVE BANK, LILUAH; HOWRAH-711204, Howrah, West Bengal, 711204

My booking was from jammu to ahmedabad in AIR INDIA on 19th of july, 2019. I had a booking from jammu at 12:30 pm on 19th july 2019 which was informed later on that it is delayed from 12:30 to 13:30.But we took the flight after 5 pm and reached Delhi at 6:30pm there we were troubled to take the luggage and again went through the checking process to get the boarding pass of different plane and was asked to reach the gate no.11 as soon as possible...
+5 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
csashish
from Mumbai, Maharashtra
Report
Copy

cancellation of flight

Address:400101

Mobile number is [protected]. Air India Flight AI 645 for August 10, 2019 got cancelled. Need alternate flight arrangements from air India.
Its urgent and no complaint even being registered by Air India...Mobile number is [protected]. Air India Flight AI 645 for August 10, 2019 got cancelled. Need alternate flight arrangements from air India....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jile singh Dabla
from Mumbai, Maharashtra
Report
Copy

gst invoice for official requirement

Dear sir,
I am many time email at your email site call. [protected]@airindia.in & call. [protected]@airindia.in fir my three time gst invoice travelling bill but not respond and not reply to date.
My booking -14 june-eticket[protected], 12 july-eticket[protected], 17 july-eticket[protected].
So plz provide me gst invoice as soon as earliest.
Jile singh
[protected]@gmail.com
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anuradha Malhotra
from Mumbai, Maharashtra
Report
Copy

non refund of the cancelled flight

I had booked air india flight ai-471 for aug 15, 2019 with pnr number jrh3q, but the same has been cancelled from their side. I asked the airline to initiate my refund amount. The customer care person confirmed that flight is indeed cancelled and that he is initiating the refund from his side and further asked me to drop a mail to [protected]@airinida.in for full amount to be refunded. I dropped the mail several times. The cc person even asked...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
ankit unariya
from Mumbai, Maharashtra
Report
Copy

incompetent airline called air india

Address:Hno 1089, Sector 31, 122001

I have just copied and pasted the email i sent them. Heights of being incompetent is that, they did not even reply to that. The e-mail goes as under -

Dear incompetent airline of india,
I write this mail to you after a lot of deliberation and wasted time. Time which i could have spent with my family, time which is so dear to me as i work in the indian armed forces. Time, which is called money these days.
br...
+5 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
ashmitapanchal
from Ankleshwar, Gujarat
Report
Copy

stroller damaged on the air india flight, ai-489, delhi to surat, 20th jul 19

We have travelled from delhi to surat on 20th july19 by air india flight ai-489.
Upon landing at surat, we observed that one side wheel of my joie stroller (Purchased in dec 2018, of 9000+ rs cost) completely damaged and proper stroller movement also got stopped due to this damage.

We struggled to get in contact of responsible person/ manager at surat airport to report this issue. After waiting for about 45 min with...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sunjeev68
from Mumbai, Maharashtra
Report
Copy

refund the payment for pnr no. yrth9

Sir
I have booked today for Cochin to Bangalore for 3rd November 2019. THe details are given below

PNR No YRTH9
Web Refernce no : AIBE49086823
Name : Aanchal Srivastava

I have not received the Ticket via email till NOW. PAYMENT HAS BEEN MADE ALSO..
Now the status showing that ticket has been cancelled.
It is requested to kindly refund the payment at the earliest.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sunjeev68
from Mumbai, Maharashtra
Report
Copy

refund the payment for pnr no. yrth9

Address:Dehradun, Uttarakhand, 248001

Sir
I have booked today for Cochin to Bangalore for 3rd November 2019. THe details are given below

PNR No YRTH9
Web Refernce no : AIBE49086823
Name : Aanchal Srivastava

I have not received the Ticket via email till NOW. PAYMENT HAS BEEN CANCELLED DUE BY YOUR WEB SITE. PAYMENT WAS DONE SUCESSFULLY. .
Now the status showing that ticket has been cancelled.
It is requested to kindly...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mohammad Raza Usmani
Report
Copy

missing of document file

Address:Building no.44 flat no. 201 Burdubai near Burjuman metro station Dubai

Dear sir,
With reference to the above mentioned subject, i would like to let you know that i miss my some important file during boarding travelling to india from dubai airport on 15april march 2019. Here i am uploading boarding detail.
Please do some fever to find these document file.

Please do correction in traveling date 15th april 2019.

Thanks & regards,
Mohammad raza usmani...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mohammad Raza Usmani
Report
Copy

missing of document file

Address:Building no. 44 Flat no. 201 Burdubai near Burjuman metro station UAE

Dear sir,
With reference to the above mentioned subject, i would like to let you know that i miss my some important file during boarding travelling to india from dubai airport on 15th march 2019. Here i am uploading boarding detail.
Please do some fever to find these document file.
Thanks & regards,
Mohammad raza usmani...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy