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Air India Complaints & Reviews

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Last updated May 8, 2024
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Air India reviews & complaints page 96

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On may 12, 2019, i was travelling back to canada and my first leg of journey was bangalore - chennai. I would proceed from chennai to dubai and then on to toronto. I knew i had excess weight and was prepared to pay for it. But as soon as i got to the counter and as i was putting my checked bags on to the belt, a supervisor comes along and says to the person behind the counter - weigh everything and take money. The supervisor's name was gurumukh....
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Balu415111
from Hyderabad, Telangana
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delay of flight for 7 hours

Address:H.no:7-43/80a,mahesh nagar,, Ecil, Hyderabad, Andhra Pradesh, 500062

I have booked a ticket from tirupati to hyderabad my flight boarding time is at 14:15 without any intimation they saying that flight is delay by 5hours 19:15 since we are waiting for last 7hours they don't have any responsibility about the passengers and coming back and saying its again late the flight. Very worst airlines
So bad experience not to travel with air india...
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S
Saurabh Tuli
from Delhi, Delhi
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misbehaviour by the ground staff mr. amit kumar

Mr. Amit kumar a ground staff at Bhubanewar airport is ver rude and misbehaved while i was checking in for my flight to delhi.
He abused me and delayed my checkin for just his arrogant attitude.
He even quoted that he is relative of jayant sinha and he will not be punished.
If thats the reality then it is very dishearteing to know that...
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S
Saunak
from Pune, Maharashtra
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delay in luggage - international travel

Address:Kolkata, West Bengal, 700029

I haven't received the check-in luggage. Pir number is ccuai32380. I called the ai desk at [protected]. The lady who received the phone told me that i 'may' get the luggage on 19th may evening through ai020 flight. I need compensation for this delay and she refused to give compensation. The behavior of ai staff at ai baggage counter reflects how professional and unethical service ai provides.in future i will never book any ai flight. I am...
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J
Jayalakshmi Potukuchi
from Hyderabad, Telangana
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baggage missed and not received in time. e

Address:Villa-46, Star Homes, IDPL, Gandhi nagar road, Nanda nagar, Hyderabad, Andhra Pradesh, 500055

I have travelled on 27th april 2019, due to manual entry process, one of my baggage missed and i registered complaint in the same day. The baggage missed due to the manual entry process. We have travelled out of delhi on the same day and i have purchased all the new cloths. I need to claim and again i have registered complaint manually in air india airport but there is no update from air india. Complaint no is 22909.
If i didn't get...
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G
grainashwani
from Bengaluru, Karnataka
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flight missed due to negligence of ground staff

Address:Near hosahalli metro station, vijaynagar bangalore, 560040

Sir i had a flight on 13 may 2019 from bangalore to ranchi via bhubaneshwar. When i shown pnr :-j44yy, to the counter they given me one boarding pass and told me to go the gate no 1. After that i proceed to security clearance and then after security clearance i reached gate no 1 and waited for flight till around 11:00 am. But that flight number which was printed on boarding pass noy showing on screen it than i doubted and enquired to air...
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V
Vaisagta8
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misbehavior crew

Https://www.aanavandi.com/blog/mis-behaviour-air-india-crew-pass8engers/

Hi,

I am vaisag, from dubai. I have seen one this video that showing misbehaving crew in airindia, she doesnt keeping manners so cruel i was not travel with this flight but i am frequent air india traveller, sometimes i felt this kind of experiences but didnt complaint, please take action immediately.

Thanks...
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S
sharmaji3103
from Noida, Uttar Pradesh
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worst travel experience using air india connecting flights

Address:Gurgaon, HR, 122001

Dear team,

Kindly be informed, i traveled in riyadh (Saudi arabia) using air india flights at last to last week (I. E. 29th april to 06th may, 2019).in this trip, i used your four flights (I. E. Delhi-mumbai, mumbai-riyadh, riyadh-mumbai & mumbai-delhi) & ticket was booked prior. I faced a lot of complications in travel due to your services & earned very worst experience.

The 1st flight (I. E. Ai - 887) was...
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Monika lunawat jain
from Mumbai, Maharashtra
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nylon string in vada pav served in ai 645 on 14th may 2019

Address:Mumbai City, Maharashtra, 400093
Website:Www.airindia.com

I was on board in ai 645 on 14th may 2019 with my 7year old kid, flying from mumbai to jodhpur.
The flight provides you with the food while on board. That day the vada pav served to us had a nylon string inside the vada. This is a sheer lack of check and complete negligence on what is being served to passengers and how it can have a bad to worse effect on the health of a passenger. This has really disappointed and am now worried what...
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T
titusgon
from Pune, Maharashtra
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refund amount of the tickets

Address:3A/201, Accolade CHS Limited, Hajuri Darga Road, Thane, Maharashtra, 400604

Dear sir/madam,

I along with my family had been booked on air india flight no. Ai-101 with pnr number jor7e on 02/05/2019 and later on the flight got subsequently cancelled. My wife was supposed to take the connecting flight to canada the next day i. E. On 03/05/2019 (Copy of ticket attached).

We had no option but to cancel the flight and book another flight on spicejet. Also, i am suffering from a very bad...
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M
Mamuana Hmar
from Gopalganj, Bihar
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behaviour of ground crew at kolkata airport

I had a confirmed ticket for 5 passengers (Pnr : yxr87) on flight ai715 on 10th may, 2019. According to the ticket counter closing time was 45minutes prior to departure time ie 10:35am (As the departure time was 11:20am). We reached the counter at 10:30am, but the guy at the counter told us that we were late and he hurriedly write down on our ticket that we reached at 10:45am.
Still, i didn't understand what he was trying to do. He...
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M
Mahabir @711
from Mahe, Kerala
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not receipt of baggage

Address:Mumbai City, Maharashtra, 400005

Sir,
I want to inform regarding service and responsibilities showing air india staff.
I travelled from visakhapatnam to mumbai by ai 651 on 11 may 19 and by ai 681 from mumbai to kochi. At arrival at kochi i not received my baggage then after consulting air india staff at kochi i lodge complaint my file no. Cok ai 42073.
Since today morning i called so many time but nobody is responding to resolve the issue. Mumbai air...
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S
Sanat Sarkar
from Tiruvannamalai, Tamil Nadu
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refund not received

Address:Bosepukur Road,kasba, Kolkata, West Bengal, ABC

Sir,
I have the honour to inform you that i have booked tickets inadvertently twice in same flight, same passengers (My wife & daughter) and same date. It may more specifically state that
1) booking has done for 04/06/2019 & 10/06/2019 through easy my trip vide booking id no. Emt 57034872 with pnr nos. Hodlr, hodlc, hodlr, hodlc in f/o smt rumi (Datta) sarkar & minisha sarkar fo to and fro journey between kolkata & guwahati.br...
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Address:Allahabad, Uttar Pradesh, 211002

Dear sir,
1. Kindly refer to my reservation via booking ref. (Pnr) no. H2ddg.
. On 27 april, 2019, your flight no. Ai 9604 from allahabad to delhi was delayed by long time.
Air india office at allahabad told me that it was not certain when it will arrive.
Thus, it was not possible for me to reach delhi before my next schedule ai flight which was just after.
2. Also refer to my. Reservation booking ref...
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R
raj9598
from Mumbai, Maharashtra
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full refund pnr hyy8j , ticket no 0982049725171

Address:403 DHEERAJ VAIBHAV, P.M.G.P COLONY, MAHAKALI CAVES RD, ANDHERI (E), MUMBAI 400093, Mumbai City, Maharashtra, 400093

I had booked flight ticket form visakhapatnam to mumbai on 2nd may 2019.
Thru flightxp,

Pnr no hyy8j, ticket no[protected] trip no[protected] no line booked via credit card yes bank [protected].

Due to fani cyclone our flight got cancelled on 2nd and from airport i request to reschedule on 3rd may next day but air line had reschedule on 4th may which was not acceptable. I had informed airline...
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J
Jayati Ray
from Mumbai, Maharashtra
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unethical high fare for round trip

Address:700059

Today I booked round trip tickets for Kolkata to Hyderabad. The tickets cost me 13625/-.
Whereas the same tickets if I buy separately, it cost 5195/- + 3758/- = 8953/-
How the price for same tickets can vary this much? I tried to contact your "24x7" customer care several times and it is always busy. I waited for even half an hour and no executive available for picking up the call.
Web Reference: AIBE47859337
Booking...
+3 photos
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M
manasghosh.sap
from Mumbai, Maharashtra
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wrong information provided during the flight change due to fani cyclone

Address:New Delhi, Delhi

Hi team,

Please find the details below.

Name: manas ghosh
Mobile no.: [protected], [protected]
Email id: manasghosh. [protected]@gmail.com
E-ticket number:[protected]

Due to fani cyclone my ticket was cancelled twice on 3rd may, 2019 and 4th may, 2019. So when i talked to the agent for the availability of flights on 5th may, 2019. He said that all bookings are full and no flight...
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M
Maitree@9900
from Surat, Gujarat
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no confirmation for change scheduled in flight

Address:Adajan, Surat, Gujarat, 395009

My wife travelling alone to chicago.
Hence for comfortable fly booked from surat-delhi-chicago flight wide booking reference no y140l.
For return flight on 6.05.2019 scheduled has been changed & chances are that she may miss connecting flight from delhi to surat
Not able to contact air india customer care no nor getting any reply for my mail.
Now they are telling for they can give us next day flight but will not...
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Address:Bangalore, Karnataka, 560003

We have been penalised with cancellation charges of rs. 10500 on each of these blr-ccu dt may 04, 2019 (Pnr y0cf8) and ccu-blr dt may 09, 2019 (Pnr hgdyp) flights for which web booking was done from ai official site on may 01, 2019 at 9.42 pm. Cancelled tickets at 8.35 pm on may 02, 2019 and at 5.00 am on may 03, 2019, respectively.

Due to cyclone fani, dgca has stalled arrrival/departre operations at kolkata airport between...
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R
Ram Chandra Ray
from Imphal, Manipur
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non availability certificate

Dear sir/ madam
1. I colonel a s bajpai serving in armed forces. Sir/madam, i have tried to book air india ticket from air india website and also from the offices from delhi and imphal airport for journey on 5th may 2019 from delhi to imphal. There is no direct flight from delhi to imphal on 5th may 2019 so i will be traveling in air asia flight on 5th may 2019.
2. Hence, for official travel reimbursement i will be requiring...
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