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Air India Complaints & Reviews

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Last updated Apr 30, 2024
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Air India reviews & complaints page 89

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M
Muralidharan Kannan
from Bengaluru, Karnataka
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denied ticket and issued ticket to others in the name of air staff

Address:Chennai , Air india, Chennai, Tamil Nadu, 600042

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M
Muralidharan Kannan
from Bengaluru, Karnataka
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denied ticket for me and issued ticket in the name of air staff after me

Address:AIR INDIA CHENNAI, 600 042

I booked air india ticket in ai 043 flight scheduled at 9.05 pm on 5.09.2019. I arrived check in 8.25 p. M and check in was opened. A lady in counter entered my name etc. And waited for ticket and suddenly told your ticket is jumped and asked me to go to counter no.51. There i waited and the person issued ticket to other person who were came behind me while asking he told they were air staff leaving the customer in trouble because of his...
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R
razaluva
from Mumbai, Maharashtra
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kashmir ticket cancelation and full refund- request for

Address:kuzhikattil,thottumugham p.o,Al;uva, 683105

Sub: cancelation and full refund - request for

Pnr numbers
Yklsz
Hg8qm
Z44g3
Hvee6

We had booked air tickets from kochi to kasmir on 8th september. Now tourists are unable to go because of political circumstances. Ours is a large tourist group. Many have booked tickets in various airlines. All airlines except air india have refunded ticket price. So we request you to cancel the tickets...
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S
sonu midha
from Mumbai, Maharashtra
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refund not received

I have received emails and mesaage from air india on 23 july that my flight to jaipur on 24 july 2019 has been rescheduled.. After which i called to customer service team and asked if i cancel my ticket will i get full refund. They told me that i can get full refund as the flight has been rescheduled... So i asked them to cancel the ticket.. Then they told to write an email to ecommerce air india to process the refund... But till date i have...
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B
brajkishore05
from Hyderabad, Telangana
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not given boarding pass

I had a flight ai - 542 at 9:45 from delhi on 31/08/19. I tried online check in on 30/08 but was not able as it said no free seats available.
I reached airport at 9:10 due to unavoidable circumstances. I could still have easily boarded my flight if they would have given me my boarding pass. They did not give me pass in spite of repeated requests.
Yw7gf...
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R
Rohit Maheshwari
from Mumbai, Maharashtra
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flight delayed by more than 6 hours

Address:Mumbai City, Maharashtra

Ms. Anju sahani

I had booked a business class ticket for mumbai - hong kong - mumbai. My travel details are as under:

Name: rohit maheshwari
Pnr: zc97m
Mumbai hong kong: august 9, 2019 - ai 314
Hong kong mumbai: august 18, 2019 - ai 317

It was one of the most horrible travel experience i had faced till date. Following problems was faced by me:

1. The flight...
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R
Rohit Maheshwari
from Mumbai, Maharashtra
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flight delay for more than 6 hours

Address:Mumbai City, Maharashtra

Ms. Anju sahani

I had booked a business class ticket for mumbai - hong kong - mumbai. My travel details are as under:

Name: rohit maheshwari
Pnr: zc97m
Mumbai hong kong: august 9, 2019 - ai 314
Hong kong mumbai: august 18, 2019 - ai 317

It was one of the most horrible travel experience i had faced till date. Following problems was faced by me:

1. The flight...
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A
Avinash139
from Delhi, Delhi
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delayed flight services

They have delayed the flight by 2+ plus hours and keep changing the gates and extending the time further. No proper spoc to answer customers, reluctant announcement to have breakfast at bangalore. This is regarding hyd to bangalore flight. Flight ai978 and also they make you to go through check in process of international terminal causing lot more pain and trouble. Please payback me the flight charges that you have delayed for and also the...
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C
chaitanya pithawa
from Delhi, Delhi
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I was insulted and stopped at 30a gate - claim for refund

Address:Vadodara, Gujarat, 390021

Dear complaint cell,

Today i am supposed to travel by air india from delhi to vadodara on flight ai 0819 on date 30 aug 2019 at 17:50.

I have cleared my security check and when i reached to gate at 30a, i was not allowed to enter in flight.

Your executive said you need to carry complete a4 size print, though i have valid boarding pass. Kindly find it in attachment which shows security passed before...
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M
Mathi Srinika
from Mumbai, Maharashtra
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job confirmation

Address:Cabin no8,2nd floor air india head office air india building ,marine drive nairman point ,mumbai 400023, Mumbai City, Maharashtra

My name is mathi i had received a message from [protected]@job upadtes quicker.com names bhartendu namwal. My joining date asking 03 september my jobs applications selected then air india pay rs.830 till today online he told me evenings offer get jn mail after told my documents are verfied after pay rs 5500 for 15 dyas and its refundable in ist month salary so i had paid rs5500via paytm and he sais to mnr fee processing 8500 rupee i paid...
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S
Syed Fouzan
from Hyderabad, Telangana
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fare deducted but no confirmation mail

I tried purchasing del-hyd, economy class air ticket on 28th august 2019 for a one way ticket on 14th september 2019.

I used mobile air india to make my purchase, upon entering all data and selecting pay by upi i was directed on another billdesk website. Here i gave my upi id to make the purchase using google pay. However, the fare got deducted from my account but no confirmation mail received. Sent mails to ecommerce and...
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Address:India, Mumbai City, Maharashtra

On the 10th august 2019, i (Ramakrishnan srinivasan) had to approach an available flight from bengaluru to trivandrum following my father's death intimation. The fare i had to pay is a total of irs. 76, 372 (Rs. 19093 x 4 pax). Such tariff is (4 times higher than the peak travel fares) especially from a government operated airline is found to have an injustice and unfair practice towards consumers like us.

I request this case...
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Address:Bhopal, Madhya Pradesh, 462011

Air india flight ai481 from bhopal to pune departed around 45 minutes from its scheduled time which was 10:45 am without any information due to which i and 2 more passengers missed the flight.
When i reached counter it was closed, and no one from air india staff was there to attend passengers.
After some time few staff members from air india came to attend us at around 10:15 and said that flight departed.
There were 2...
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Address:Bhopal, Madhya Pradesh, 462024

Our ticket pnr number is z59xz and we were scheduled to fly for pune from raja bhoj international airport, bhopal through flight ai - 481. This flight lives bhopal at 10.45am for pune. However today (29th aug'2019) this flight left bhopal at 10.00am, which is 45 minutes before the scheduled time.

There was no information, no announcement in this regard for the passenger. We had urgent meeting at pune which we missed because...
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Address:Mumbai

• i had booked a flight from mumbai to pantnagar via dehradun for 16th august’2019.
• after reaching the dehradun airport and waiting for 5 hours, i was informed that flight air india flight ai9824 is cancelled due to operational reasons.
• it was told to me on 16th august that the ticket refund will reach my account within 10 working day.
• today when i called customer care of air india, firstly they made...
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H
HazarikaPranjit
from Delhi, Delhi
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missing luggage

Address:Jalukbari, Guwahati, Kamrup Metropolitan, Assam, 781014

I traveled from madrid to gauhati via frankfurt and delhi. I had to collect my checked-in baggage in delhi for customs clearance and was asked by air india personal to check-in in delhi in flight no. Ai891 bound to guwahati on 27th august, 2019. One of my checked-in baggage bearing bag tag no. Lh663461 is missing. I had checked-in at around 10:30 hrs for a flight with departure time of 16:10 hrs, and air india's representative says that my...
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S
Sakshi Dhar
from Noida, Uttar Pradesh
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lost baggage

Address:U36/48 DLF Phase 3 Gurgaon, Gurgaon, Haryana, 122001

I was travelling yesterday from delhi to mumbai they told me because of thr fact that i forgot my power bank in main luggage it will be deposited to a different flight tge next day and will reach my exact home address. I signed the acceptance and everything.

When i reached mumbai these guys told me its not our responsibility to drop your luggage at home rather you have to collect it from the airport.

I have...
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A
Amankr562
from Mumbai, Maharashtra
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delay in flight

Address:Gaya, Bihar

I booked tickets of air india flight from gaya to delhi for my mom and dad.. On dated 27/08/2019
Boarding time of flight was around 12:05 a. M.

My concern is that they delayed flight by 5hours and taking no responsibility of their passenger
I came to the airport to drop my mom and dad and there i got the news that flight is dalay by 5hours
My dad is ill at that time i requested them to provide at least...
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K
Kakkayur
from Bengaluru, Karnataka
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non receipt of refund on account of cancelled tickets

Address:SOUGANDHIKA~VAKAYIL ROAD~CHIYYARAM, 680026

I purchased two tickets for travel by air india with travel dates 12th sept 2019 and 13th sept 2019. Tickets were purchased through irctc web site online. Pnr - ymk0f and hrs1h. On personal reasons, i had to cancel the tickets, for which i approached air india toll free number [protected] on 14.08.2019. The lady officer who attended the call, after due cross verifications, promptly cancelled both the tickets and asked me to contact the agency...
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S
Scienceraj
from Delhi, Delhi
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money deducted but not got any ticket.

Address:Gaya, Bihar, 823002

Sir i was booking ticket from patna to delhi for 30th of September on the name of shubham raj.
The payment of Rs. 2546 was deducted but i didn't got my tickets.
This experience is very bad for me & may be i will not suggest my family members to book ever again on Air India.
So please refund my money as soon as possible because i have to book a ticket again & i am not a business man i am a student so i have some limits...
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