Air India Express Complaints & Reviews

Hi,
I need to cancel my ticket with pnr: fuvrwb
Travel date - 14/07/2020
From tiruchirappalli trz to singapore sin

I tried roaming around chennai airport - no staffs,
Then i tried with my family members at trichy airport - no staffs,
No customer care services was also available.
Tried the below numbers several times
[protected]
[protected]

I need my...

I booked ticket from air india express website on 18 march 2020. But they cancel all flights and they told me when you going back to uae we will change your ticket date free o cost. Now they told me we cannot refund or change the date. Please help me what i do
Gagandeep singh
[protected]...

As i mentioned in subject, i'm trying to book ticket on 9th july 2020 on air india express special charter flight dated 22/july/2020. After providing all the necessary payment details, error shows like booking not confirmed. But from account the money was deducted for ticket.

I hope air india team will resolve this hopefully....

I have one air ticket issued for my friend paid from my bank account. The flight was cancelled by airline due to covid outbreak. Even though it was not passenger's mistake, we agreed to charge applicable penalty while processing refund through airline's web page. It has been more than 80 days since we processed since the refund initiated, but so far the amount did not credit to our account. I wrote many times to airline for this, all i get...

Dear Sir/Madam,

have cancelled my air ticket on 26/04/2020, but the refund amount not yet Credit in my account...

Debit Card MSCD ************3008 VENKATESH VAITHILINGAM 448.00 AED Approved [protected] Refund

Debit Card MSCD ************3008 VENKATESH VAITHILINGAM 445.12 AED Approved [protected] Refund

Please Please Please REFUND the amount & ADVICE...(Which Date I will get the...

Dear sir/madam,

I have cancelled my air ticket on 26/04/2020, but the refund amount not yet credit in my account...

Debit card mscd *3008 venkatesh vaithilingam 448.00 aed approved [protected] refund

Debit card mscd *3008 venkatesh vaithilingam 445.12 aed approved [protected] refund

Please please please refund the amount and advice...

Awaiting your reply...
br...

I booked a return ticket to travel from trichy to sharjah on 07-july - 2020 and[protected] through cleartrip value of aed 1280.
Month of march i got reschedule notice around 7 hours on both trip and informed i am eligible to get full refund if reschedule time more than 3 hours.
Somedays later i sent request through cleartrip to cancel tickets but i got noticed to get refund only aed 858.

Can you please help me...

Dear team - i understand you are facing very high volumes but it’s a month i have been waiting for my refund on the cancelled tickets - there seems to be no end to my wait - can i know the date by when the credits will be made available.

For your ref the pnr as foll:
Abgtze
Angfxi...

I cancelled my ticket in air india express on may 25 i got mail fro air india express stating will be refund in 7-8 days, but its been more days now i didnt get refund yet. When i mailed them many times i am not getting any reply from them, kindly do the needful...

I have cancelled my booking on 27 march 2020 confermation no FRPQDY Name Bankimbhai Mangabhai Patel .
my account no[protected] bank state bank of india IFSC CODE-0000337.But i have not receved my refund in my bank account.I HAVE CANCELLED MY TICKET AS PER REFUND TERMS AND CONDITION AND PANELTY CANCELLATION CHARGE WILL BE DEDUCT IN RECEPT SO PLS RELEAS MY APPLICABLE REFUND IN MY BANK.AND I ATTACHED RECEPT FROM AIR LINE.
Thanks.PLS...

Hi team,

My tickets have been auto cancelled by air india express and i followed by nearly 23 emails but i am not getting proper response from air india express on my refund amount. Kindly escalate and do the needful. I am unable to contact customer care services via phone.

Booking id krliyd -

My email id girishsubramani. [protected]@gmail.com...

Pnr no. Hygnin
Name :- rahul kathuria
Madurai to new delhi
Boooking date 23.03.20
Status :- confirmed...!
I got no message or email whether this flight is cancelled or not..
I booked the flight for 24.03.2020... While the govt. Allowed the flight to reach delhi before midnight.
And your airlines booked the tickets and cancelled the flight and did not even inform.
But when i called customer...

Pnr no. Hygnin
Name :- rahul kathuria
Madurai to new delhi
Boooking date 23.03.20
Status :- confirmed...!
I got no message or email whether this flight is cancelled or not..
I booked the flight for 24.03.2020... While the govt. Allowed the flight to reach delhi before midnight.
And your airlines booked the tickets and cancelled the flight and did not even inform. And now refused to refundbr...

Respeted sir i had been arrived igi airport (New delhi) t3 on dated march 20.2020 with ix142 (Air india express). I found my baggage was broken, i registered my complaint same time with same airline officials (File reference - delai73628/20mar20/1615gmt). They also took the pictures of damaged baggage which was totally damaged. I have sent the email to concern department on dated may 20, 2020 but i didn't get any response. Please settle this...

I booked a ticket from auh to ixe through a credit card. I was unable to travel because air india cancelled the flight. They said full refund will be made to the same card which was used at the time of booking. Thinking that i did not paid to the bank and now the bank has charged me late fee because air india made partial payment only and that too very late.

Below is the travel info.

Pnr: aazpkg
Total...

Passenger: sivagumar s/o subramaniam
Pnr: jmmj5
Ticket number:[protected]

Hi above is the details for my refund. I had submitted it on 10th march. On the same day i was informed by your staff that i will receive the refund in about 3 weeks.
On 29th march, i was informed via email that i will be refunded by mid april.
It is mid may now, more than 2 months since the request for refund. My follow...

I have cancelled my booking on 27 march 2020 confermation no FRPQDY Name Bankimbhai Mangabhai Patel .
my account no[protected] bank state bank of india IFSC CODE-0000337.But i have not receved my refund in my bank account pls process for refund and inform refund status,
Thanks....

Dear sir,
Please refund my air ticket fee since the flight has been cancelled.
Booking ref: gceeaq
I have booked airticket on april, 2020 for the travel date of 4th may, 2020.
But flight has been cancelled due to covid 19 travel restrictions in india.
Hence as per government guidelines please refund the full amount asap since i have canceled the booking.
Or else issue a voucher to rebook on the...

I have request to cancel my both tickets ;- 1st one on 11th march 2020 (Pnr: ykilld) and 2nd one 24th march 2020 (Pnr: jgifqc). Until now i don't received my refund amount. I forward email to "[protected]@airindiaexpress.in" many time and there are telling transfer as soon as possible.

Now almost 26 days complete. Till not start to process..
Please needs to help us......

Dear,

I have did booking through agent (from Mangalore to Doha) and booking date is 10th of April, 2020 due to lockdown flights has been cancelled.

My Father and Mother are in old age above 70 plus year old and they will not travel to Doha QATAR in future date also in this condition ( due to Corona Virus ) which is effect their health as I need full refund against my payment.

As I spoke to airindiaexpress...