I made on-line booking using my SBI Credit card [protected] on 23.5.07 for return trip to Colombo by Air India for Mr. Pranav Dheeraj Gundlapalle (my son). The ref number is PNR IXO 1729226
I had cancelled the booking on 31st May. I understand from SBI Cards that they are not in receipt of refund for the cancellation.
Details of the booking:
Due to problem in computer (browser) I had entered twice. I understand from
SBI Cards that two claims have been preferred.
The two RF Numbers are RF 00901278 & RF 00901463 each for Rs 6350
each. Whereas RF 00901278 failed, RF 00901463 resulted in PNR IXO 1729226
and I got the excess debit rectified in June. In July I received the credit for
cancelled ticket - Rs 6,350. However, I am surprised that another debit was raised in August towards the transaction.
Air India had demanded for cancellation charges of Rs 635 and was paid by me.
I am yet to get the refund money from Air India.
Aug 13, 2020
Complaint marked as Resolved 
