Air India Express Complaints & Reviews

Dear Sir/Madam,

With reference to thePNR Number - JOXQVD, i didnt get any refund yet. Its been more than 120 days now. I am not even getting any update from your side.
I request you to process this refund at the earliest.

Thanks and regards,
Raguram...

Hi,

I'm Jitendra Kumar, I had booked a ticket in Air India Express (IX -1682) from Tiruchirappalli, TRZ-11:05 15/ September /2020 to Singapore, Terminal 1, SIN-18:00 15/ September /2020. Due to Covid 19 Lockdowns and regulations, I had to cancel my ticket and I was expecting the return amount in few days which later turned out to be few months and I have still not received any amount.

Whenever I'm...

On 1st AUG 2020, We cancelled air india express flight tickets (total 3 tickets which includes mine, my wife and my daughter ) from Chennai to Singapore with PNR no:EFCGGU.As per cancellation policy an amount of Rs.64700 /- to be refund to my account and so far the amount not refunded.I keep on calling the customer care (approx. 20-30 times) and texted in social plat forms(like Facebook page of AIX and twitter page of AIX) and so far their...

Booked tickets for me and my family on April 6th 2020. but due to the pandemic flight is cancelled. they are giving option to transfer the date. but I can't travel for at least 2 years. requested to refund the amount. but no reply from the company side...

I had booked 4 tickets on PNR# VGUVNB on Feb 10th 2020 directly with Air India Express on their webpage.
i have been requesting for refund since 27th May as the flight was cancelled by Air India Express.

I contacted customer care and they mentioned it cannot be refunded.
Later when the CS phone number was reached after several international calls and also holding for a long time, they told me to contact nodal...

My booking Confirmation number is YXXQDK.

I have cancelled the ticket on 7th October and as per the norms, it takes 14 working days to get the refund however I haven't received the refund yet.

I have send so many follow up email, though haven’t got a single response.

Then started sending emails to [protected]@airindiaexpress.in and [protected]@airindiaexpress.in.

No response from Nodal...

Cancelled the ticket on 7th Sep it’s been two months and haven’t received the refund of 33k

Confirmation number : ZNPZEF...

I had canceled my ticket on[protected]. But the amount has not yet been refunded.

Kripesh
kripesh.[protected]@hotmail.com
[protected]...

I booked a two way ticket in Dec 2019 to travel in July 2020 from Doha to kannur. But due to pandemic flights were cancelled and meanwhile i lost my job in doha and repatriated back to kannur on Aug by Indigo flight. From june i am sending mails to customer care Air india express about refund but the reply comes as change your travel plan suggestion when i say i lost my job & returned. So they are not reading our mails just copy paste a standard...

I had booked a flight on 6th July 2020 from Chennai to Singapore but unfortunately due to covid-19 situation, I couldn't travel. After sending so many emails and follow up calls to call centre they have been no progress. I have even tried escalating to Nodal Officer, to which never got any response. Here I am taking one more step to get back my hardened money.

Confirmation number: ISCXJA
Flight no. IX -1688
Departing:...

For PNR VFLEME,
Name : Ms Rethikala Puthupparambil Sankarapillai
Amount: 1138 QAR (Applies to Fare, Taxes and SSR)
DOJ : 25th June

For PNR CDLXTS,
Name : Ms Rethikala Puthupparambil Sankarapillai
Amount: 10349 INR (Applies to Fare, Taxes and SSR)
DOJ: 18th AUG 2020...

I cancelled my ticket on 12th July and for the last 3 months I'm waiting for the refund from Air India Express. Total amount to be refunded is Rs. 30, 530/-. Kindly assist in resolving this at the earliest considering the current situation. My contact email is [protected]@gmail.com
Booking Details as follows,
First Name: Jenifer Tina
Last Name: Telesphore
Booking PNR # :WQVYNN
Booking Date: 09-July-2020br...

Dear sir/madam,

This is to inform you that i had tried to book an air ticket in the name of my spouse "rajani" from mangalore to dubai on 21st october 2020. While booking the flight ticket, there was a technical error in the process as an amount of inr 11, 010.12 /- deducted from our bank account but i didn't receive any information regarding the ticket confirmation. I request to refund the money (I. E. Inr11, 010.12/-) as...

Dear sir/madam,

I have booked a ticket for me and my family to travel from ccj to auh and auh to ccj (Booking reference number: yrpzll). Due to covid-19 outbreak i am forced to cancel the ticket and i apply for cancellation and refund on 12th march 2020. I am informed that i will get the money back within 14 working days.

I did not receive my refund and i have contacted air india express via call center and...

I had booked a flight ticket with air india express for my sister in law to travel from chennai to singapore vide booking ref pnr: blzljd to travel on 05.05.2020. Unfortunately due the pandemic situation the airlines had cancelled the flight which was scheduled on this day. Later on the guest travelled by an repatriated air india flight on 21st may 2020.
As the air india express did not refund the cancelled flight ticket amount, i...

I have booked my tickets from mumbai to dubai dated 28th october 2020 (Pnr nczjoo) booking is in the name of mustafa vohra. Now i have received an email that due to covid19 situation flight is not operational and i can change my travel dates.
Do you think its easy to change the travel dates when we have pre planned everything our return flight and hotel is already booked. So who will bear all those expenses will air india express bear...

Hi,
I have cancelled my tickets since march 14, 2020 due to covid pandemic, but even after 7 months air india has not updated on my refund status. They are not responding to my mails even....

My booking lieara and usudaa refund not recieved even after 5 months. I am in a jobless situation and struggling for money.

I had send several emails to them but so far no use

Regards

Biju jose
[protected]...

The Consumer booked the ticket from New Delhi to Kula Lumpur and the consumer canceled the ticket from his side as he didn't get the immigration approval and now the consumer is not getting the refund.

Passenger name: Vivek Kumar Sharma Booking reference number: NIQWIB Date of travel: 20 June 2020 Refund amount: Rs 42087 Booking reference number: CCUYYA Date of travel: 14 July 2020 Refund amount: Rs 59004.72...

PNR Nos. are DZAONQ and SPAHJY...