Air India Express Complaints & Reviews

I travelled by AIR INDIA EXPRESS ON 04th JUNE, 2019 from MUSCAT TO CALICUT by IX 350. On reaching Calicut, I realised that ONE BAGGAGE was missing and lodged a complaint vide Air India Office vide COMPLAINT TAG NO. AII68570 - [protected] (SEQ No. 1, 5/88) - Name SAHIKH/MUHAMMAD M, Kozhikode. To my absolute disappointed TILL NOW I have not received the missing luggage and in spite of calling several times, I am getting replies that I would...

I was travelled air indian express on 6th may 2019 from trivandrm to kochi (Ai 466 06may koc 91) and kochi to jiddah (Ai 963 06may jed 6) and my luggages were missed in between i were travelled in connected flight from kochi to jeddah when arrived kochi i traing to collect my luggage its not on belt and checked baggage assistance of air india they said dont worry u will collect at jeddah air port when i reached jeddah i realised that my luggages...

On 20th april i was checkin in dammam airport i got bording pass and my laguage as per allowed 30+7
I did checkin.. Before checkin they cheked bag and allowed inside

Once i reach gate pass there is one staff start to argue me that i have exceed bagage, have to pay 150 and take my pass,, but i refuced to pay because i dnt have much exceed laguage, also am sure that i have around 7 kg, i asked many time to take measure...

Regarding the refund request which you had approved; when we approached our branch, they informed us that there has been no intimation received by your bank instructing sbi to credit back the money which was incorrectly deducted from us.

Kindly address the issue with priority as it has been quite a long time since the erroneous transaction has occurred and there has been numerous number of communications regarding this issue...

Dear sir,
I am writing to make you aware of a recent extremely aggravating experience i had with a member of the flight crew on the flight from lucknow to dubai. It happened on ix 193 on 8th april 2019. As soon as the plane had gained altitude, i observed that the first row had two vacant seats. I had earlier enquired at the check in counter to upgrade my seat asking for first row. The check in counter person told me to check with...

Booked flight from singapore to bangalore, for 15th apr.
For one of the passenger, the lastname has been given as an initial
Not complete name. I have requested airline to include expanded lastname instead of initial by sharing the required documents.

Airline customer care advised me to cancel and rebook bearing the cancellation charges.

Other airline (Booked for 11th apr) did this, with free of...

Hi,

My cousin in working in kapico maruthi motors showroom, at chennai kilpauk, they didn't give 3 months salary to all employees working there, when people are asked for salary means they are giving multiple reasons and also didn't give refunds for some customers, all are middle class family members, when they are asking for salary means they are not responding.

Request you to take immediate action and do the...

My name is dr vidhya vinod, my baby (14 months old) and i travelled to kannur from sharjah on 16 march 12.30 pm - flight ix 744. My baby has been sick, i was flying home on a emergency without checked in baggages. I did travel with a cabin permissible stroller called yoyo (Which can be folded and it would look like a cabin baggage with a cover). I have always traveled with this stroller across the world. Yesterday when we arrived at the boarding...

Air india express ixe 814 dxb-ixe
Date :[protected]. Seat 8d

1. I asked for water prior to take off, she told she will served me shortly and she never returned.
Hostess attire - pant and long shirt

2. Again i asked for water second time to 2nd air hostess, while she was carrying some water bottles to serve to other passengers, indicating me she will serve shortly and never returned.
Hostess...

Dear Sir,

I am an NRI residing in United Arab Emirates, I had been on a recent trip to INDIA for 2 weeks and returned on Saturday, 23rd February 2019 back to Dubai, UAE from Kochi.

Let me congratulate the Airport management and staff for being the first greener Airport in the whole World. I am great admirer of Cochin Airport management, on the various initiatives of Solar, Green Airport etc. I had seen similar...

My flight from mumbai to doha was delayed for over 8 hours. I had to get a new flight as i was only in doha for a short time. I was promised a refund and received nothing. My flight was ix243 on the 1st november 2018 my pnr reference is aipaaq. I was sent emails and texts informing me of the delays with no reason why. I was stuck at mumbai airport hungry and tired and wasn’t allowed to be issued a boarding pass to enter the main airport...

Pls be inform that 31/01/2019 from 8:10 am flight delay frm tvm and after coming to calicut this flight has to go 10:55 am. But still flight didn't arrived. Now they are telling flight is delay and expecting to come frm dubai 14:15 pm. This flight is shameless and the staff of air india express irresponsible staff. Which have no information about what they are doing.

I repeat this is a shameless flight. It will never gain....

We flew airindia express from calicut to al ain on 10th january 2019. We booked the front row seat but did not get it. We paid extra 790 per ticket but got the last row seat. I would like to get the money back please.
We booked the front row seat because we are elderly people who need some convenience during flight. Its very unfair that we pay for the front row seat and somebody else sit on it!...

Complaint against inhuman attitude of air india express airlines staff at counter of indira gandhi airport t3 terminal

My son devansh gupta and his friend fazle rahman ejazi (Both students of iit) got a ticket booked from delhi to coimbatore with ticket pnr - hlumxr for flight on 27.12.2018. The flight was scheduled for 6.55 pm. They entered the airport on 5.15 pm but they stood in air india flight queue. But after wasting...

My wife traveled to Muscat on visit visa and she cancelked her retun ticker after arriving. After the cancelation waited for 10-15 days to credit the amont but nothing happned. We send several reminders their is any response from Air india. Their website is totally useless.
Please do the needfull to get my refund among for cancelled booking reference OIUMPK...

I have paid extra to get front seat for my parents but they did not get it. Please see the below details.

Confirmation no./pnr: uzkqzs
Passenger last name: kottoorazhikathu vasudevan
Passenger last name: navolil meenakshi
Travel date : 13/12/2018
Thiruvananthapuram, new intl term, trv
13 dec 23:35
Dubai, terminal 2, dxb
14 dec 02:25
Ix 539

Please credit...

Abdul razak kottilingal, tirur malappuram dist kerala cal;icut to riyadh travelling date december 05 2018 air india express 321 boarding pass no 114. But return from riyadh reason deported calicut date december 09/2018 baggage is missing please fin out my baggage. Contact no [protected], [protected]. Medicine is in baggage. So medicine not recieving long time that's unusable...

Whom to contact for change of travel date as no single customer care numbers are working and no one picks the call... Is this a service which u provide to your customers... Then air india, spice jet planes are better has they are fully satisfaction of their customers and sir i want to change it urgently has i have meeting ahead and your customer service is like no one is helping to resolved this problem....

File ref: trvai34749/22nov18/2157gmt

Being a frequent flyer with air india express for the past 5 years it is very painful to express that my baggage has been taken by someone else who is already known to you and not insisting him to submit my luggage back to airport. I am here for two days vacation and i need a solution for this at the earliest. The guy who took my luggage called and said that my bag is with him but i dont...

Dear,

This is regarding the failed transaction but the account is debited while trying to book a ticket in air india express.

Ref no : [protected]igaesdbxg4

Date : 06 november, 2018

Amount : 41, 874.04

To transfer through inb citrus payment solutions.

My account details:

Rathish raghupathy,
A/c no:[protected]Used...