Air India Express Complaints & Reviews

Dear Sir, I visited From Air India Express On 17 /May 2014 from Mumbai to Doha. My Check-in Bagged is not found on same flight. After 2 days They delivered my Bagged but I found that lot of Electronic Items Worth QAR 3000 is torn and not able to use it. I try to conduct there department still not body is response to my Call. My Confirmation number:6VX10J.Please check the same and give me reimbursement for the same.ThanksRegards...

Hi. My Name is Sahzeer. I have my journey planned shortly in Air India Express Flight from Dubai. When I brought the tickets online the option for adding extra 10KG baggage was disabled and so now I have only 20KG as my limit. I have been trying to contact the Air India Express Office in Dubai (City Office[protected], Airport Office[protected] &[protected] since past 4 days but unfortunately no one answers the call....

Subject : Refund of Cancelled Ticket # FUQLWV


II had booked a return ticket with Air India Express for me to travel on October 12.10.2013 from Abu Dhabi to Kozhikode -India) and return on 25.10.2013, However, due to some unexpected problem with my company, I couldn't travel, so, I cancelled the ticket during September 3rd week 2013 . I had send many requests ( more than 10 times) to the Air India Customer supportbr...

Dear All Can you please read the communication made by me for a simple small reason as the see the quick responses from air India express. If you call over phone they will not pickup. Most of the time it will be engaged. They will not call back. No were in the world you will be having such good and efficient support. The person already on board and we got a mail now!!! Regards, Sunil Sunil K.N. [protected]@gmail.com...

Dear sir, This is to bring to your notice that I was travelling from Mumbai to Hyderabad on 25th March via Air India Express flight no. 965. I had checked in one bag and received the baggage tag for it. when I landed in Hyderabad, I waited for my bag on the belt but it didn't arrive even after waiting for more than an hour. I informed your staff at the desk and they gave me a receipt assuring me that my baggage will be sent to my hotel...

My husband and I were given an upgrade to Executive Class by our daughter, who is working in New Delhi.
Our flight was AI310, leaving New Delhi, March 11, for Seoul, SKorea. As it was a night flight, wrapped blankets were laid on the shelf in front of our seats and, later, a folded quilt was laid there also. There was a total of five passengers in this class. A meal was served, and then we never saw any cabin service until nearly ready...

I am ex employee of PwC and currently based out of > Dubai in senior corporate role. > > I would like to your kind notice the failure of Air India express to > refund amount due to me after ticket cancellation even after 6 months. > I have written several reminders and tried to contact on phone but so far > there is little success. Every time I have got standard response from Air > India express saying "we are...

Dear Sir, My name is Sajidev Thekkedath ( email id: [protected]@gmail.com). I have taken a tiket on 05/11/2013 from Abu dhabi to Kochin. with confirmation number 4VSU2J. unfortunately I had to cancell the ticket because of some personal reason. While cancelling the ticket the travel agent told me that the money will be credited to your account within 21 working days. I have waited another one and half months. nothing happened. went to AIr...

i have logged a complaint as below.It was acknowledged but never got a response. Not sure how long they would take to reply back. Please repond ASAP. Reference Number : WB-DHYD[protected] Location : Hyderabad Type : Complaint Category : Delay / Cancellations Sub Category : Misconnection FlightType : DOM Flight No. : AI543 Date of Travel. : 11/Jan/2014 Ticket No. : [protected] Content : AI 543 delayed at Hyderabad as a result,...

My ticket PNR -5UMHMA and i could not travel on December 28th as i reached 3.10 since i reached 10 minutes late they refused me to travel and didnt issue boarding pass. Please note that while coming from dubai to Kochin on 5th Dec 2013 i have to sit allmost 5 hours in the flight on the Run way for that Air India has no value for time when they keep passengers wait in the air craft for 5 hours in the flight. And finaly when i checked about...

Dear Sir, I am Mr. ISMAIL KURIENTE PURAKKAL. I purchased the Air India express ticket(Return) using my SBT debit card on 03/10/2013, from Abu Dhabi to Kozhikode and Kozhikode to Abu Dbahi. The travelling date was 18/10/2013 and 03/11/2013. Unfortunately, I couldn't use my return ticket From Kozhikode to Abu Dhabi. The Confirmation Number was DYWAKQ. The Flight Number was IX - 3633. Departure Sun-03/11/2013 19:45 and Arrival Sun - 03/11/2013...

Dear Sirs,

We at PipeTech Services Pvt. Ltd. had booked 3 tickets for our employees (Mr.Sunil Yadav, Mr.Hansaraj & Mr.Sarvesh Kumar Dubey)Mumbai-Delhi-Dubai (Ticket Copy Attached)

Mumbai(Depart:AI 660-24th Feb 2014-5:00PM) to Delhi(Arrive:AI 660-24th Feb 2014-7:00PM)
Delhi(Depart:AI 995-24th Feb 2014-8:40 PM) to Dubai(Arrive:AI 995-24th Feb 2014-10:40 PM)

Please note the flight from...

I have taken the Air India flight for Jeddah to Mumbai to Delhi. From Jeddah to Mumbai it was a very Pleasant journey with Air India. From Mumbai I have to change the flight and have to catch the AI-806. I have deposited my luggage at check in counter and landed in Delhi and the pleasant experience start to become the worst experience ever. I have lost by bag after being reaching at Air India office at Airport they have told us to...

Booking reference-YMU413 & VMZV7J With reference to the above bookings and their subsequent cancellation, I have not received the refund of these ticket cancellations even after 4 months from AI express. The matter has been presented before AI express through emails only to receive a reply that it has been forwarded to the concerned department. The first mail was sent on 5th November 2013 and the last mail was sent on 5th February...

I had cancelled 2 tickets (Confirmation no. HHVWYX on 19/11/13 & RZAE7Z on 21/10/13) through your site. Reminder emails has been sent to air India express office and till now i have not received any response from your side regarding the refund amount. These tickets has been cancelled before 3 months and till today i have not received the refund amount to my account. While contacting your office, they say that the amount will...

Dear sir, This has reference to the booking as per subject itinerary. Please note that I cancelled the ticket almost 4 weeks prior to departure date, which is now more than 60 days from today's date. However, till date I have not received my refund to the credit card. Request you to please do the needful and process the refund urgently. I have already followed up over phone and email numerous times. Awaiting your response. Regards Nilesh...

Dear Sir It has been more than 9 months since I cancelled my ticket (please see the conversation below). Till I have not received the refunded amount Whom shall I contact now? Anil. [protected][protected][protected][protected][protected] From: customersupport [mailto:[protected]@airindiaexpress.in] Sent: Wednesday, October 30, 2013 7:22 AM To: Anil Gopinath Subject: RE: AIRINDIAEXPRESS...

I am writing this mail in accordance to the kind of rudeness I got from your staff (Mr. Pramod), I don't know his last name as he rudely told me that he would not tell that. I was supposed to board a flight today itself (Booking Ref no. is Y60DK) from Mumbai - Delhi - Patna. I was not informed about that as I gave my office landline no. This guy was very rude that its my fault that I haven't given my mobile no. and he straightaway...

Dear Sir, With reference to the attached confirmation, I would like to inform you that I could not travel on 11.04.13 from Kozhikode to Dubai due to some personal reasons. So I kindly request you to refund the amount to the same credit card used for booking the ticket. Yours Faithfully. Chandran Vaniyan [protected] Forwarded message[protected] From: <[protected]@airindiaexpress.com> Date: Wed, Mar 6, 2013...

Dear Manager I have cancelled the return ticket No. 0K99R7 before the date and waiting for the refund to the same same credit card. I have send a number of request to customer service but reply is that (we are awaiting the reply from authority") . So please give the refund without any further delay. [protected]@ebcdubai.ae [protected]@hotmail.com...