Air India Express Complaints & Reviews

Dear Sir/Madam, Even after so many emails and verbal complaints through customer care air india express, my refund money QAR 880.62 is not yet credited to my credit card . Now a days not even replay from customer care. Air India Express PNR: NT0H66 880.68 QAR Approved 059391 Best Regards, Liju Mundumannil Anand. +[protected]...

Sir, 1. reference is made to my booking, details are as follows Booking reference no (PNR): ZDZPB Web Reference: AIBE14199085 Ticket No. 098-[protected] 2. I got the ticket cancelled at AI ticket counter, IGI airport on 09 Oct 14. 2. However, no refund is made to me till date. It is requested that refund may please be credited to my account at the early as possible. Thanking you Anand Kumar Prasad [protected]...

Respeact sir. Today i am cancel by representative sujoy biswash two passenger tickit pnr no HQFP4 cancelation total charge cutting 1500 per person (1500*2person=3000 total). but yatra customer care didnot agree that.they are saying air india charge 3158*2=6316total. requesting you please give the exact figur what is you charge of my ticket. regards sibsankarbhunia [protected]@gmail.com...

My family had a very unfortunate experience of travelling in Air India Express from Dubai and back. They are frequent travellers on this airline. The seats are worse than the seats in a rickety roadways bus or a local train. This is shameful for a reputed company like Air India that it can not provide a decent seat to its passengers when it is charging equivalent to other airlines on that sector. Travelling on these horrible seats, which...

My family and I, boarded our flight AI-975 on 20th of October, 2014, from Chennai (MAA) to Goa (GOI). On reaching Goa, we found that one of our luggage has been misplaced with someone else's. But the tag number (RD25WHX) and TC (AI542924) was correct. It just wasn't our bag. So, we complained to the respected authority in GOA and filed a PROPERTY IRREGULARITY REPORT (PIR). We later realized that, in one of the AIR INDIA counters in Chennai...

Dear Team, AI:677 was scheduled to depart at 13:00 from Mumbai airport and arrival timing was 15:00 at delhi but due to delay in flight for about 1 hr 35 min we missed out our train from Delhi which was scheduled at 17:50 in the evening. Train Booking details PNR no: [protected] Train no and Train name: 22182/NZM JBP SF EXP Date of Journey: 20 oct 2014 We would request you to kindly refund our amount of Rs.1092.47 at the earliest. Thanks...

Dear Sir, I (I am S. Rajasekar, Tirupur, Tamilnadu) booked Air India flight ticket through easygotrip.com website on 01/10/14. The details are as follows :- 1. Coimbatore to Delhi - AI 658 - Travel Dt 05/11/14 time 15:10 wednesday 2. Delhi to Coimbatore -AI 657 - Travel Dt 14/11/14 time 07:00 Friday Total fare Rs.18, 767/- (eighteen thousand seven hundred sixty seven only) Booking reference no.ET 46713 Refund reference...

Sir, I had booked ticket for TRV-BOM for flt IX502 of10/10/14 for five persons on line by Credit Card. Myself (GOPALA PILLAI) and ASHA G could not travel due to illness. I was informed over phone at TRV airport that eligible tax amount will be refunded. But no intimation about the refund is received so far. Pl look into into.it and do needful. PK Gopala Pillai Email ID [protected]@gmail.com...

I was a traveller for IX-473(COK--CALICUT-BAHARAIN)--2.05PM--07/10 /14 Name---Mathew Cocheril Vacco Check in crew leader keep me waiting until the last moment(more than two hours) ----it was really the moments of tension I was traveling with a valid multiple /exit-re entry Saudi visa(but there was no emblem on the print out) Instead of clearing his doubt by checking in the Internet and taking a print out if needed---he made...

I registered online, for a wheelchair for my wife, during a recent trip to Singapore, by flights 812, 380, 381 & 811, the details of which are as follows: Web reference AIBE14077701 Booking reference Z432T But there was no such information with your staff at any airport. As a result, we had to make personal requests each time at all airports that caused gross delays in our schedules....

As per my knowledge Air India Express online booking is not working for the past two weeks. Several contact numbers published on web are either not working or not attended. I got in touch with their office and they said online booking is not working due to some problem in the website due to 100 Rs. ticket bug of AI. They asked me to come to office and book it. I am not interested since going there, taking a token and return journey is few...

Dear Sir, I was booked to travel from Mumbai to Goa on AI 659 on 29th August at 2010 hrs. As this was a routine flight, I expected to reach Goa by 2120hrs and have my dinner and medication in Goa. However I ended up being hospitalised on the 30th of August due to the incompetence of AI and the details are as below. The flight was to leave at 2010hrs and we boarded at 0740hrs, after boarding the pilot announced that he was waiting for...

I was travelling with my infant from Delhi to Goa on 24th August in flight AI865. My seat no. was 31A. The flight Attendant call Sana was very rude and misbehaved with me in the flight. And when i asked her name she said that she was not supposed to tell. When asked why, she made some weird face, called me mad and went away. Later i complained to the the senior Flight Attendant about Sana (flight attendant) she said that she would speak to...

I was traveling in your flight from calicut to sharjah on 21/08/2014 .14.30 with my family . When i reached my seat no 16 A and 16 B my cabin baggage space is full, due to this reason I can't keep our bag's some were else because there are valuable things. l asked one of the cabin crew why our space is full. He said the other passengers who seated behind they kept their baggage in front because it is easy for them to take once they reach...

On 9th June 2014 I traveled from KUL to CHENNAI with my family on following ticket. You will observe from the ticket that the date of journey is 9th July but I traveled on 9th June 2014. Actually we were supposed to travel on 9th June 2014 however at the time of booking ticket & due oversight we booked return ticket on 9th July instead of 9th June. When we reached KL Airport, we realized our mistake but anyhow we have to travel...

My profession is business
I was traveling from Man galore to Dubai, on18th august 2014 at 14.00 by ix-383 my seat number 8c
I travel frequently to man galore, to Dubai, I have business set up in Dubai and Mangalore and china
my checked baggage 12kgs and my hand bag was 9kgs including my lap top, after checked in and collected my boarding pass, while I was moving she called improper way put your hand bag on scale, I...

Hello Air India General Manager We had flight on 13 Aug 2014 from JFK, New York to Delhi and was cancelled due to technical fault in plane. Air India informed us just few minutes before departure . So there was large passenger gathering in front of Air India counters and mess was there . All the passengers were angry over the staff as they could not control such situation even after 1 hour later. Then we tried to get in touch with supervisor. I...

My things are stolen while transporting by air india. This gentleman sitting at chandigarh as i dont know as what, Mr Minhas, has the audacity to shout at me when enquiring about my stolen items. He is trying to give me sermons as to i should have carried it as cabin baggage as it was only 11 kgs. Will somebody tell me who is this fellow to trouble me further after shameless act by his counterparts if i may say so. this fellow instead of...

I, Ankush Sudyal travelled by AI852 from Pune to Delhi on 14 Aug 14. My baggage was misplaced by air india. I went to baggage counter at New Delhi airport and enquired. They told me to register a complain and asked me where I would like my baggage to be delivered as they had no clue about my baggage at that time. I filed the complaint and asked them to deliver the bag at chandigarh. I asked them about the time required for recovery of my...

Dear Sir We would like to reverse the seat selection fee for below referred booking for four (4) persons since at the time of selection of seat we were not informed on your web site for any extra fee for seat selection like it is clearly mentioned for extra baggage charges AED 30/- for 10 kg weight Booking Reference VR1H5A Surname Aslam There are four passengers as follows for Route DXB - LKO - DXB Air Carrier - IX 193 /...