Air India Express Complaints & Reviews

Sir, I am Akansha Kandoi. I had booked two air india return ticket from mumbai to cocin of 24th jan 2015. I had reported 55 minutes early before boarding time. So your manager Subash said he had already sold the tickets to a needy couple. And after that flight got delayed by 15mins. He said that either we can give you evening flights on same ticket or we can give u full refund of Rs.33000. So we prefferd to take refund. He gave us in writing...

Hi, I was a passenger in the Air India express(IX 474) on 27th Feb 2015 from Bahrain to cochin.After getting on the flight, one of the cabin crew took my hand bag from me, for the reason for finding space even if I told him want to keep it with me. He assured me it will be safe with him.When i asked about my hand bag the cabin crew told its been moved to the luggage and i have to just collect it from luggage collection area of Cochin airport....

I have been cancelled my wife's return flight ticket from Tiruchirapalli to Singapore, date of travel on 16 November 2014. After successful cancellation, I haven't get refund amount until now. I have been called numerous times to theirs customer service and customer support numbers from singapore, but no one can solve this issue. They keep saying that they will forward this issue to the relevant authority and I am being asked call them back...

I had my flight from New Delhi to Lucknow on 14 Feb 2015 (AI 811). For boarding, I was going to T-3 but just to confirm, i called up the Air India customer care number[protected] n inquired for departure terminal. The female exec. said that departure terminal for my flight was 1-D. I asked her to cross check it once again as i was doubtful of Air India to depart from 1-D but she confidently asked me redirect to 1D from on-my-way to T3....

Dear All This complaint is writing to inform you all that, my wife travelled from Mangalore to Dubai on SAT -14th -2015 from Mangalore flight number IX-383 Air India Express Ticket No K6UG8E. To Dubai .I Have Reserved as NSSB-FRONT RAW SEAT, SEAT NO:1 A. But your cabin crew informed her to go back to second raw, so I need to know the reason why she has been send to back second row ? Or Either you will refund my amount I pay for that seat?...

I travelled with the Air India flight (AI 130) from London (Heathrow) to Mumbai (India) on 22 January 2015. The flight was scheduled to depart from London at 13:30 on 22 January 2015 and reach India on 23 Jan 2015 at 4 am. However, the flight arrived at 5.40 pm to Mumbai on 23rd Jan 2015 with a considerable delay of almost 14 hours. Moreover the entire experience and the response of air India was shocking and painful causing personal, financial...

Air India Flight AI127 on my travel from Delhi to USA got delayed by 4 hours due to which I missed my connecting flight from Chicago to Indianapolis. I need a certificate mentioning the delay reason to show in the office. My etkt number is[protected]C1(Delhi to Chicago) and[protected]C1 (Chicago to Indianapolis). Please send it on my email ID [protected]@hcl.com....

22nd January, 2015 VERY SERIOUS MATTER M/s. Air India Express Abu Dhabi Attn: The Customer Service Manager Sub: Disrespectful way of dealing with the important customers Dear Sir, I would like to invoke your kind attention in the following matter as well as expressing my extreme grievances for an immediate action. 1) Please be informed that I am a regular traveler in Air India Express from Gulf for the past...

Dear Officer, I’ve checked my Credit card statement, the amount RM 1, 246.84 haven’t refund yet. Booking number: QNTACM 5th Jan 15 - I’ve sent below email last week but there is no reply. 7th Jan 15 - I’ve called call centre said, the money will refund within 3 – 7 working days from date cancellation. 12th Jan 15 - I’ve called again the call centre and the officer said, the refund amount already approved also he...

1. On 20th December 2014 - I flew AI301 from Sydney to Delhi. When I arrived in Delhi, I found my bag damaged. It wouldn't stay upright and became useless. I had to buy a bag to carry clothes in. It cost me 8300 INR. I had written to Air India over several pages via online but haven't received a response. 2. On the 1st of Jan 2015 - I flew from Varnarsi to Goa. Flight AI696 was scheduled to fly at 1125 hours. It was a connected flight...

Dear Sir/Madam 1. I am Shashank Shekhar Rath presently serving in Indian Air Force. 2. I had booked an online ticket for my journey of 11 Jan 2015 from Chennai to Delhi on 10 Jan 2015 at 0915 Hrs. I had paid an amoumt of Rs 9880 using online Bank Transfer option through State Bank of India. The ref No for transaction is BSBI[protected]IGOOKUHKI1. As per my Bank transaction details this amount has been transferred to account No[protected]....

Hi Team, I had lost my 2 baggages while travelling along with my family on Air India International Flight from London to Hyderabad (Via Delhi) on 1st June 2014..I was travelling back to Hyderabad on behalf of my employer Tata Consultancy Limited (TCS). I had raised lost baggage request at Hyderabad (File no - 44981 ) TICKET NUMBER : ETKT 098 [protected] Flight details - AI 112 from London Heathrow to New Delhi on 31st May ...

Dear sir my name is sukhpreet singh . I travelled by flight -AI 123 air india limited 19 december 2014 delhi to milan. i missing my dipostive bagges . please sir identifiy my bagges and contact me [protected] and my brother no[protected] . i heartly thankful...

Dear sir, I am traveling on 13/12/2014 flight no IX 244 Doha to mangalore . I missed my trolley, my important certificates ( sslc, plus2, degree, I'd card, Adar card, marriage certificate, birth certificate, bank pass book, cheque book, pan card, driving license, atm card etc.. ) are inside the trolley. Please send reply ....

Sirs/Madam, I travelled with my family (2A+2C) from COK to SLL via TRV on 1st of Jan.'15. The check-in counter staff (traffic assistant) was not at all behaving good ! She treated us very badly ! I spoke to the airport (IX) manager about this matter but seems there was no use. Flight # IX 403 COK-TRV scheduled dep. at 09:25 on 01.01.2015, but there was delay almost 2 and half hours ! No body was there in the desk to attend our queries....

My dad needed wheel chair assistance during the travel, and he was given the service by a person at New Delhi Airport as he got off the Plane at New Delhi Airport. As this man was taking my dad towards immigration counter, he told my dad to wait halfway through and left my dad by himself. This man disappeared and didn’t returned for more than 45 minutes, my dad who can barely walk and specially tired after a long 12 hours flight...

Hi, On 28 sep, 2014 i took flight from Delhi Indira Gandhi International Airport for Fiumicino (Rome), Flight no. AI 123. . When i arrived at ITALY airport (Fiumicino Airport) on 28 SEP. my one luggage was lost. In my bag i have my important documents as well as my summer and winter wears. i also comlaint at FIUMICINO Airport but they didn't respond. Almost three months gone but there is no response from either side. I call almost 5- 6 times...

Hi, I am Nupur Gupta from Hyderabad. I have travelled from Delhi to Hyderabad on 04.12.2014 by Air India Express flight AI 126 from IGIA New Delhi T3. But untill now my luggage is not delivered. I have repeatedly contacted your local office at Hyderabad airport, and even they couldnt confirm when it will be delivered. My baggage numbers are AI691606-File reference-HYDAI48115. Please help me to get my baggage back. My contact details are [protected]@gmail.com...

Respected Sir/Madam,

I am RAJESH ERINJIKKOVIL, booked the Air ticket Round trip SHARJAH - KOZHIKKODE for two persons in the date of[protected] to[protected] on yesterday[protected] through Cleartrip.ae via my Email ID [protected]@yahoo.co.in. The ticket is confirmed and the Trip ID is [protected]. Flight details is Air India Express IX354 SHJ 10:25 - 15:45 CCJ in the date of[protected]. and Air India Express IX351...

To DATE: 27/11/2014 The Manager Air India Express India Sub: Compliant Dear Sir/ Madam This is our ticket reference number RJG3BG (MR.RAMAN DIVAKARAN) & Z3BX0C (KELAN RAMAKRISHNAN) travel on 21.11.2014 in Mangalore Airport to Dubai Intl Airport. I reached the airport 1 hour 15 minutes before. I enter the Airport, the counter is closed. I requested to the counter staff, he forward us to Air India Express coordinator Mr.Sajith...