[Resolved] Aircel — About Ndairpi2 | |||
For the past, 2 rupees per day is getting deducted from my balance under NDAIRPI2. I didn't activate it and checked under 155223 and found I'm not subscribed to any pack. Not able to deactivate by sending STOP to 155223. Not able to get in touch with any customer care executive. This is pathetic service and cheating by AIRCEL. just stop this. My no. [protected] Was this information helpful? | |||
Oct 11, 2016 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Sep 07, 2016 Aircel Customer Care's response Dear Sam2k14, We would like to inform you that Rs.2/- PI pack was activated on your Aircel number which gives 10 MB 2G internet for 1 Day and same has been deactivated at our end and you can also deactivate this pack from your end by dialing *121*0200#. Warm Regards, Aircel Social Media Team Verified Support Sep 10, 2016 Aircel Customer Care's response Dear mike tagi, Post system validation it was found that there is no balance deduction against the number [protected] and no VAS active found. Please dial 155223 or send sms as STOP to 155223 (toll free) for VAS status and to deactivate it, No transaction history of Rs 95 found against the number [protected]. Please provide us the transaction ID so that we can assist accordingly. Thanks and Regards Aircel Social Media Team | |||
 3 Comments | |||
Comments
For the past, 2 rupees per day is getting deducted from my balance under NDAIRPI2. I didn't activate it and checked under 155223 and found I'm not subscribed to any pack. Not able to deactivate by sending STOP to 155223. Not able to get in touch with any customer care executive. This is pathetic service and cheating by AIRCEL. just stop this. My no. [protected]
Reply
My balanced is deducting continuously, evertytime i recharged my aircel no.[protected]...even i didn't activated any services...hope this all will end soon...and as i recharged rs95 data pack yesterday but got only 80mb wheres rest of my mb gone...
Aircel Customer Care's response, Sep 10, 2016
Verified Support
Dear mike tagi,
We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue:
Date & Time of deduction:
Amount Deducted:
Any message received upon deduction:
Recharge Date:
Mode of recharge:
Transaction ID:
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue:
Date & Time of deduction:
Amount Deducted:
Any message received upon deduction:
Recharge Date:
Mode of recharge:
Transaction ID:
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
Pls send my bill summary [protected] in my E-mail id [protected]@gmail.com
Aircel Customer Care's response, Sep 10, 2016
Verified Support
Dear Dinesh Durai. D,
Thanks for reaching out to us. Please share the following information to confirm your identity:
Alternate No:
Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):
Date of Birth:
Complete Address:
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
Thanks for reaching out to us. Please share the following information to confirm your identity:
Alternate No:
Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):
Date of Birth:
Complete Address:
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
Aircel Customer Care's response, Sep 15, 2016
Verified Support
Dear Dinesh Durai. D,
As per your request bill sent to your for the preferred billing mode and bill cycle period.
Warm Regards,
Aircel Social Media Team
As per your request bill sent to your for the preferred billing mode and bill cycle period.
Warm Regards,
Aircel Social Media Team
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