[Resolved]  Aircel — aircel team does not helping to provide my prt code.no.

Address:Mumbai City, Maharashtra, 411927
Website:[email protected]

I tried to send an email to care. [protected]@aircel.co.in but mails does not delivered its undelivered due to there mails inbox full. Because if this reason i called up aircel customer care they advise me to try sending tomorrow, after 6pm, after 11pm, and try after 3 hrs etc etc. But it does'nt work. They even told me that they will arrange a call but i never received a calls from there side. I just a port code no. To change my aircel network to other network. But the team are not helping and not even solving the problems. I am facing this problems from 30th jan 2018. N now its feb. Any suggestion pkease help me to get my porting code no. I am very frustrated of aircel team.
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Mar 13, 2018
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Feb 09, 2018
Aircel Customer Care's response
Dear Ronika,

We regret to inform you that the Aircel services have been closed down in Maharashtra and hence we won't be able to assist you in this regard. However, we suggest you send a mail on appellate.[protected]@aircel.co.in to get UPC (Unique Porting Code).

Warm Regards,
Aircel Social Media Team
Complaint comments 

Comments

Hi,
I am Aircel user since past 5 years, There is no range since last 2 days . And I am unable to use my net banking . Please Help and provide PORTING code .
Awaiting for your action .

Regards,
Naveen
Aircel Customer Care's response, Feb 9, 2018
Verified Support
Dear Naveen,

We regret the inconvenience you have faced. Kindly share the following information in order to assist you better:

Aircel No.:
Signal Bars:
Alternate No.:
Complete address:
Landmark:
The specific location of the issue (indoor/outdoors):

Warm Regards,
Aircel Social Media Team
Aircel Customer Care's response, Feb 17, 2018
Verified Support
Dear Naveen,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Warm Regards,
Aircel Social Media Team
Hi,
I am a Aircel user and i am facing the same issue, unable to send email.
Please email me UPC code.

Regards,
Ashish Patil
[protected]
[protected]@gmail.com
Aircel Customer Care's response, Feb 9, 2018
Verified Support
Dear Customer (ashupatil7862010),

We regret to inform you that Aircel services have been closed down in Maharashtra and hence we won't be able to assist you in this regard. However, we suggest you send a mail on Care.mum@aircel.co.in to get UPC (Unique Porting Code).

Warm Regards,
Aircel Social Media Team
Hi,
My Aircel no [protected]
I am a Aircel user and i am facing the same issue, unable to send email.
Please email me UPC code.
Ph no .[protected]
Email id .[protected]@gmail.com
Aircel Customer Care's response, Feb 9, 2018
Verified Support
Dear Akshay (akshay64),

We regret to inform you that the Aircel services have been closed down in Maharashtra and hence we won't be able to assist you in this regard. However, we suggest you send a mail on appellate.mumbai@aircel.co.in to get UPC (Unique Porting Code).

Warm Regards,
Aircel Social Media Team

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