[Resolved]  Aircel — aircel team does not provide porting code no.

Address:Mumbai City, Maharashtra, 411927
Website:[email protected]

I tried to send an email to care. [protected]@aircel.co.in but mails does not delivered its undelivered due to there mails inbox full. Because if this reason i called up aircel customer care they advise me to try sending tomorrow, after 6pm, after 11pm, n try after 3 hrs etc etc. But it does'nt work. They even told me me that they will arrange a call but i never received a calls from there side. I just a port cider no. To change my aurcel netwirk to other network. But the team not helping n not even solving the problems. I am facing this problems from 30th jan 2018. N now its feb. Any suggestion pkease he'll me to get my porting code no. I am very frustrated of aircel team.
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Mar 12, 2018
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Feb 09, 2018
Aircel Customer Care's response
Dear Ronika,

We regret to inform you that the Aircel services have been closed down in Maharashtra and hence we won't be able to assist you in this regard. However, we suggest you send a mail on appellate.[protected]@aircel.co.in to get UPC (Unique Porting Code).

Warm Regards,
Aircel Social Media Team
Complaint comments 

Comments

Aircel Maharashtra services are closed.
I was trying to generate UPC code from 1 month before for my mobile number [protected].

please provide so i can use my number.

Thabks,
Mahfooz Ansari
Aircel no.: [protected]
Alternate no.: [protected]
Aircel Customer Care's response, Feb 9, 2018
Verified Support
Dear Mahfooz Ansari,

We regret to inform you that the Aircel services have been closed down in Maharashtra and hence we won't be able to assist you in this regard. However, we suggest you send a mail on appellate.mumbai@aircel.co.in to get UPC (Unique Porting Code).

Warm Regards,
Aircel Social Media Team
Aircel network has suddenly gone out in Pune.
No outgoing / incoming calls possible.
Need guideline how to port to other service providers without PORT/UPC code.
Aircel Customer Care's response, Feb 9, 2018
Verified Support
Dear Dheeraj,

We regret to inform you that the Aircel services have been closed down in Maharashtra and hence we won't be able to assist you in this regard. However, we suggest you send a mail on appellate.mumbai@aircel.co.in to get UPC (Unique Porting Code).

Warm Regards,
Aircel Social Media Team
Hai my mob no [protected] currently not working what is the reason please rectify.
Aircel Customer Care's response, Feb 9, 2018
Verified Support
Dear Customer (manu8153),

We would like to inform you that your number (9066433361) is very well active at our end and no other issue has been found. So, we request you to visit any nearby Aircel store with your SIM card, an ID proof and an address proof to get your SIM checked or replaced (if needed).

Warm Regards,
Aircel Social Media Team
My number was not working as last 30 days.What is a problem to disconnect my number.Without Communication i Unable do my Job...so Kindly Resolve My problem and Do the needful..
Aircel Customer Care's response, Feb 9, 2018
Verified Support
Dear Aruvi (Aruvi28),

Apologies for the inconvenience caused to you. Please share the following details so that we can look into the matter:

Aircel number:
20 digits SIM number:
Registered name for this connection:
Alternate number:

Warm Regards,
Aircel Social Media Team
Aircel Customer Care's response, Feb 17, 2018
Verified Support
Dear Aruvi (Aruvi28),

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Warm Regards,
Aircel Social Media Team

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